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Artificial Intelligence Based Smart Marketing Management For Customer Engagement
Updated about 1 year ago
Abstract
The present invention relatesArtificial Intelligence based smart marketing management for customer engagement.The AI based method comprising steps of storing information of customers using with a customer’s identifying feature. The AI based method further comprising identify a logic to solve the customer issue faceless intervention &manage customer engagement.The future demand or service of said customer is estimated based on the mathematical churn model processed by the processing module using an AI and ML.
Information
| Application ID | 202231052399 |
| Invention Field | COMPUTER SCIENCE |
| Date of Application | 2022-09-14 |
| Publication Number | 37/2022 |
Applicants
| Name | Address | Country | Nationality |
|---|---|---|---|
| Dr. Bidyut Bikash Das | Associate Professor, Department of Management, Assam Down Town University, Sankar Madhab Path, Gandhi Nagar, Panikhaiti, Guwahati 781026 | India | India |
| Domala Nihar | Student IV year, B.Tech Electrical Engineering, Indian Institute of Technology, Kharagpur, West Bengal - 721302 | India | India |
| Amitabh Bhargava | Associate Professor, Management, Amity University, Greater Noida, UP | India | India |
| Deepshikha Bhargava | Professor, Computer Science Engineering, Amity University, Greater Noida, UP | India | India |
| Dr. Anjali Singh | Associate Professor, Department of Faculty of Management Studies, Manav Rachna International Institute of Research and Studies, Sector 43, Delhi Surajkund Road, Faridabad | India | India |
| Dr. Indra Meghrajani | Associate Professor, Department of Marketing, Affiliated to Gujarat Technological University, Ahmedabad, Gujarat 382210 | India | India |
Inventors
| Name | Address | Country | Nationality |
|---|---|---|---|
| Dr. Bidyut Bikash Das | Associate Professor, Department of Management, Assam Down Town University, Sankar Madhab Path, Gandhi Nagar, Panikhaiti, Guwahati 781026 | India | India |
| Domala Nihar | Student IV year, B.Tech Electrical Engineering, Indian Institute of Technology, Kharagpur, West Bengal - 721302 | India | India |
| Amitabh Bhargava | Associate Professor, Management, Amity University, Greater Noida, UP | India | India |
| Deepshikha Bhargava | Professor, Computer Science Engineering, Amity University, Greater Noida, UP | India | India |
| Dr. Anjali Singh | Associate Professor, Department of Faculty of Management Studies, Manav Rachna International Institute of Research and Studies, Sector 43, Delhi Surajkund Road, Faridabad | India | India |
| Dr. Indra Meghrajani | Associate Professor, Department of Marketing, Affiliated to Gujarat Technological University, Ahmedabad, Gujarat 382210 | India | India |
Specification
Documents
| Name | Date |
| 202231052399-STATEMENT OF UNDERTAKING (FORM 3) [14-09-2022(online)].pdf | 2022-09-14 |
| 202231052399-REQUEST FOR EARLY PUBLICATION(FORM-9) [14-09-2022(online)].pdf | 2022-09-14 |
| 202231052399-FORM-9 [14-09-2022(online)].pdf | 2022-09-14 |
| 202231052399-DRAWINGS [14-09-2022(online)].pdf | 2022-09-14 |
| 202231052399-FORM 1 [14-09-2022(online)].pdf | 2022-09-14 |
| 202231052399-DECLARATION OF INVENTORSHIP (FORM 5) [14-09-2022(online)].pdf | 2022-09-14 |
| 202231052399-COMPLETE SPECIFICATION [14-09-2022(online)].pdf | 2022-09-14 |
Orders
| Applicant | Section | Controller | Decision Date | URL |