FORM 2
THE PATENTS ACT, 1970
(39 OF 1970)
&
THE PATENT RULES, 2003
COMPLETE SPECIFICATION
(See section 10 and rule 13)
“METHOD AND SYSTEM FOR ORGANIZING
DOCUMENTATION IN A NETWORK ENVIRONMENT”
We, Jio Platforms Limited, an Indian National, of Office - 101, Saffron, Nr.
Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad - 380006, Gujarat, India.
The following specification particularly describes the invention and the manner in
which it is to be performed.
2
METHOD AND SYSTEM FOR ORGANIZING DOCUMENTATION IN A
NETWORK ENVIRONMENT
FIELD OF INVENTION
5
[0001] The present disclosure generally relates to network performance
management systems. More particularly, embodiments of the present disclosure
relate to methods and systems for organizing documentation in a network
environment.
10
BACKGROUND
[0002] The following description of the related art is intended to provide
background information pertaining to the field of the disclosure. This section
15 may include certain aspects of the art that may be related to various features of
the present disclosure. However, it should be appreciated that this section is
used only to enhance the understanding of the reader with respect to the present
disclosure, and not as admissions of the prior art.
20 [0003] Wireless communication technology has rapidly evolved over the past few
decades, with each generation bringing significant improvements and
advancements. The first generation of wireless communication technology was
based on analog technology and offered only voice services. However, with the
advent of the second-generation (2G) technology, digital communication and
25 data services became possible, and text messaging was introduced. 3G
technology marked the introduction of high-speed internet access, mobile video
calling, and location-based services. The fourth-generation (4G) technology
revolutionized wireless communication with faster data speeds, better network
coverage, and improved security. Currently, the fifth-generation (5G)
30 technology is being deployed, promising even faster data speeds, low latency,
and the ability to connect multiple devices simultaneously. With each
3
generation, wireless communication technology has become more advanced,
sophisticated, and capable of delivering more services to its users.
[0004] As the 5G ecosystem expands with an increasing user base, traditional
5 monitoring systems may generate excessive alerts, overwhelming
administrators and making it difficult to prioritize and respond to critical issues.
Streamlined alerting helps focus on high-priority alerts, reducing noise and alert
fatigue. Various database monitoring tools often come with unique alerting
mechanisms, which create confusion and challenges in the effective
10 management of alerts across the environment.
[0005] Further, there are various issues faced in the network system that require the
attention of the network management system to take appropriate action to
resolve such issues. Also, to solve the issues or errors associated with network
15 functions, various documents are relied upon that provide the solution to the
raised tickets or incidents. However, a problem exists in handling these
documents and classifying them based on a type of error or event that occurs at
the network function node. For example, without integrated document storage,
administrators often face difficulties in accessing essential documentation
20 related to specific alerts or incidents. This limitation reduces the contextual
information available for understanding the nature and potential consequences
of an issue.
[0006] Furthermore, in the absence of integrated document storage, administrators
25 are forced to rely on external solutions for document management. This manual
approach entails extra effort in creating, organizing, and linking documents to
relevant alerts, which can lead to data fragmentation and disorganization.
[0007] Also, without quick access to pertinent documents, the process of resolving
30 incidents can be prolonged and administrators may need to spend additional
4
time searching for and retrieving relevant information, potentially impacting the
overall system's uptime and performance.
[0008] Furthermore, the missing documentation can also lead to an incomplete
5 analysis of incidents in such a large network ecosystem. This increases the risk
of recurring issues as root causes might not be fully understood or addressed.
Furthermore, users using such tools that don’t support integrated document
storage often find themselves switching between the monitoring tool and
external document repositories, disrupting their workflow and reducing
10 operational efficiency.
[0009] Furthermore, the manual process of linking alerts to external documents
adds administrative overhead for network administrators of various network
components involved in any network ecosystem. This overhead may include
15 creating and organizing documents, ensuring proper linkage, and managing
document access permissions, all can be time-consuming and prone to errors.
[0010] Thus, there exists an imperative need in the art to improve solutions for
organizing documentation in a network environment.
20
SUMMARY
[0011] This section is provided to introduce certain aspects of the present disclosure
in a simplified form that are further described below in the detailed description.
25 This summary is not intended to identify the key features or the scope of the
claimed subject matter.
[0012] An aspect of the present disclosure may relate to a method for organizing
documentation in a network environment. The method includes receiving, by a
30 transceiver unit at a Manager Service (MS) via a user interface (UI), at least a
document associated with an event in the network environment, wherein at least
5
the document comprises one or more event tags associated therewith. The
method further includes classifying, by a processing unit at the MS, at least the
document, based on the one or more event tags associated therewith. The
method further includes mapping, by the processing unit at the MS, at least the
5 document with at least one of one or more event tags, and one or more network
functions, based on the classification. The method further includes detecting, by
the processing unit, one or more events in the network environment. The method
further includes transmitting, by the transceiver unit from the MS to the UI, an
event notification indicative of occurrence of the one or more events, and at
10 least the document.
[0013] In an exemplary aspect of the present disclosure, the event comprises at least
one of an error and an alert.
15 [0014] In an exemplary aspect of the present disclosure, at least the document
comprises information related to resolving at least the error and the alert.
[0015] In an exemplary aspect of the present disclosure, transmitting the event
notification comprises determining, by the processing unit, a classification of
20 the detected one or more events; and determining, by the processing unit, based
on the classification of the one or more events, and the mapping of at least the
document, if at least the document relates to the detected one or more events,
wherein, in response to at least the document relating to the one or more events,
the event notification is transmitted to the UI from the MS.
25
[0016] In an exemplary aspect of the present disclosure, the method further
comprises storing, by a storage unit at the MS, in a database, the classification
of at least the document, and the mapping of at least the document.
30 [0017] In an exemplary aspect of the present disclosure, the one or more events tags
are provided by a user for at least the document via the user interface.
6
[0018] In an exemplary aspect of the present disclosure, the method further
comprises assigning, by the processing unit [306], an event severity score to at
least the document based on the classification of the one or more event tags.
5
[0019] Another aspect of the present disclosure may relate to a system for
organizing documentation in a network environment. The system comprises a
transceiver unit configured to receive, at a Manager Service (MS) via a user
interface (UI), at least a document associated with an event in the network
10 environment, wherein at least the document comprises one or more event tags
associated therewith. The system further comprises a processing unit configured
to classify, at the MS, at least the document, based on the one or more event
tags associated therewith. The processing unit is further configured to map, at
the MS, at least the document with at least one of one or more event tags, and
15 one or more network functions, based on the classification. The processing unit
is further configured to detect one or more events in the network environment.
The transceiver unit is further configured to transmit, from the MS to the UI, an
event notification indicative of occurrence of the one or more events, and at
least the document.
20
[0020] Another aspect of the present disclosure may relate to a user equipment
(UE) for organizing documentation. The UE includes a processor configured to
send, to a Manager Service (MS) via a user interface (UI) [304], at least a
document associated with an event in the network environment, wherein at least
25 the document comprises one or more event tags associated therewith; and
receive, from the MS at the UI [304], an event notification indicative of
occurrence of the one or more events, and at least the document. To receive the
event notification, the processor is configured to classify, at the MS, at least the
document, based on the one or more event tags associated therewith; map, at
30 the MS, at least the document with at least one of one or more event tags, and
7
one or more network functions, based on the classification; detect one or more
events in the network environment.
[0021] Yet another aspect of the present disclosure may relate to a non-transitory
5 computer readable storage medium storing instructions for organizing
documentation in a network environment, the instructions include executable
code which, when executed by one or more units of a system, causes a
transceiver unit to receive, at a Manager Service (MS) via a user interface (UI),
at least a document associated with an event in the network environment,
10 wherein at least the document comprises one or more event tags associated
therewith. The executable code when executed further causes a processing unit
to classify, at the MS, at least the document, based on the one or more event
tags associated therewith. The executable code when executed further causes
the processing unit to map, at the MS, at least the document with at least one of
15 one or more event tags, and one or more network functions, based on the
classification. The executable code when executed further causes the processing
unit to detect one or more events in the network environment. The executable
code when executed further causes the transceiver unit to transmit from the MS
to the UI, an event notification indicative of occurrence of the one or more
20 events, and at least the document.
OBJECTS OF THE DISCLOSURE
[0022] Some of the objects of the present disclosure, which at least one
25 embodiment disclosed herein satisfies are listed herein below.
[0023] It is an object of the present disclosure to provide a system and a method for
organizing documentation in a network environment.
8
[0024] It is another object of the present disclosure to provide a system and a
method for resolving errors and issues in a database cluster based on a
Centralized File System Database comprising error resolution documents.
5 [0025] It is yet another object of the present disclosure to provide a solution that
efficiently manages documentation and reduces the risk of the recurrence of
errors.
[0026] It is yet another object of the present disclosure to provide a solution to
10 streamline workflow and reduce data fragmentation.
BRIEF DESCRIPTION OF THE DRAWINGS
[0027] The accompanying drawings, which are incorporated herein, and constitute
15 a part of this disclosure, illustrate exemplary embodiments of the disclosed
methods and systems in which like reference numerals refer to the same parts
throughout the different drawings. Components in the drawings are not
necessarily to scale, emphasis instead being placed upon clearly illustrating the
principles of the present disclosure. Also, the embodiments shown in the figures
20 are not to be construed as limiting the disclosure, but the possible variants of
the method and system according to the disclosure are illustrated herein to
highlight the advantages of the disclosure. It will be appreciated by those skilled
in the art that disclosure of such drawings includes disclosure of electrical
components or circuitry commonly used to implement such components.
25
[0028] FIG. 1 illustrates an exemplary block diagram representation of 5th
generation core (5GC) network architecture.
[0029] FIG. 2 illustrates an exemplary block diagram of a computing device upon
30 which the features of the present disclosure may be implemented in accordance
with exemplary implementations of the present disclosure.
9
[0030] FIG. 3 illustrates an exemplary block diagram of a system for organizing
documentation in a network environment, in accordance with exemplary
implementations of the present disclosure.
5
[0031] FIG. 4 illustrates a method flow diagram for organizing documentation in a
network environment, in accordance with exemplary implementations of the
present disclosure.
10 [0032] FIG. 5 illustrates an exemplary block diagram of a system architecture for
organizing documentation in a network environment, in accordance with
exemplary implementations of the present disclosure.
[0033] FIG. 6 illustrates a process flow diagram for organizing documentation in a
15 network environment, in accordance with exemplary implementations of the
present disclosure.
[0034] FIG. 7 illustrates a process for sending alerts to a user with the mapped
document, in accordance with exemplary implementations of the present
20 disclosure.
[0035] The foregoing shall be more apparent from the following more detailed
description of the disclosure.
25 DETAILED DESCRIPTION
[0036] In the following description, for the purposes of explanation, various
specific details are set forth in order to provide a thorough understanding of
embodiments of the present disclosure. It will be apparent, however, that
30 embodiments of the present disclosure may be practiced without these specific
details. Several features described hereafter may each be used independently of
10
one another or with any combination of other features. An individual feature
may not address any of the problems discussed above or might address only
some of the problems discussed above.
5 [0037] The ensuing description provides exemplary embodiments only, and is not
intended to limit the scope, applicability, or configuration of the disclosure.
Rather, the ensuing description of the exemplary embodiments will provide
those skilled in the art with an enabling description for implementing an
exemplary embodiment. It should be understood that various changes may be
10 made in the function and arrangement of elements without departing from the
spirit and scope of the disclosure as set forth.
[0038] Specific details are given in the following description to provide a thorough
understanding of the embodiments. However, it will be understood by one of
15 ordinary skill in the art that the embodiments may be practiced without these
specific details. For example, circuits, systems, processes, and other
components may be shown as components in block diagram form in order not
to obscure the embodiments in unnecessary detail.
20 [0039] Also, it is noted that individual embodiments may be described as a process
which is depicted as a flowchart, a flow diagram, a data flow diagram, a
structure diagram, or a block diagram. Although a flowchart may describe the
operations as a sequential process, many of the operations may be performed in
parallel or concurrently. In addition, the order of the operations may be re25 arranged. A process is terminated when its operations are completed but could
have additional steps not included in a figure.
[0040] The word “exemplary” and/or “demonstrative” is used herein to mean
serving as an example, instance, or illustration. For the avoidance of doubt, the
30 subject matter disclosed herein is not limited by such examples. In addition, any
aspect or design described herein as “exemplary” and/or “demonstrative” is not
11
necessarily to be construed as preferred or advantageous over other aspects or
designs, nor is it meant to preclude equivalent exemplary structures and
techniques known to those of ordinary skill in the art. Furthermore, to the extent
that the terms “includes,” “has,” “contains,” and other similar words are used in
5 either the detailed description or the claims, such terms are intended to be
inclusive in a manner similar to the term “comprising” as an open transition
word—without precluding any additional or other elements.
[0041] As used herein, a “processing unit” or “processor” or “operating processor”
10 includes one or more processors, wherein processor refers to any logic circuitry
for processing instructions. A processor may be a general-purpose processor, a
special-purpose processor, a conventional processor, a digital signal processor,
a plurality of microprocessors, one or more microprocessors in association with
a Digital Signal Processing (DSP) core, a controller, a microcontroller,
15 Application Specific Integrated Circuits, Field Programmable Gate Array
circuits, any other type of integrated circuits, etc. The processor may perform
signal coding data processing, input/output processing, and/or any other
functionality that enables the working of the system according to the present
disclosure. More specifically, the processor or processing unit is a hardware
20 processor.
[0042] As used herein, “a user equipment”, “a user device”, “a smart-user-device”,
“a smart-device”, “an electronic device”, “a mobile device”, “a handheld
device”, “a wireless communication device”, “a mobile communication
25 device”, “a communication device” may be any electrical, electronic and/or
computing device or equipment, capable of implementing the features of the
present disclosure. The user equipment/device may include, but is not limited
to, a mobile phone, smart phone, laptop, a general-purpose computer, desktop,
personal digital assistant, tablet computer, wearable device or any other
30 computing device which is capable of implementing the features of the present
disclosure. Also, the user device may contain at least one input means
12
configured to receive an input from unit(s) which are required to implement the
features of the present disclosure.
[0043] As used herein, “storage unit” or “memory unit” refers to a machine or
5 computer-readable medium including any mechanism for storing information
in a form readable by a computer or similar machine. For example, a computerreadable medium includes read-only memory (“ROM”), random access
memory (“RAM”), magnetic disk storage media, optical storage media, flash
memory devices or other types of machine-accessible storage media. The
10 storage unit stores at least the data that may be required by one or more units of
the system to perform their respective functions.
[0044] As used herein “interface” or “user interface” refers to a shared boundary
across which two or more separate components of a system exchange
15 information or data. The interface may also be referred to a set of rules or
protocols that define the communication or interaction of one or more modules
or one or more units with each other, which also includes the methods,
functions, or procedures that may be called.
20 [0045] All modules, units, and components used herein, unless explicitly excluded
herein, may be software modules or hardware processors, the processors being
a general-purpose processor, a special-purpose processor, a conventional
processor, a digital signal processor (DSP), a plurality of microprocessors, one
or more microprocessors in association with a DSP core, a controller, a
25 microcontroller, Application Specific Integrated Circuits (ASIC), Field
Programmable Gate Array circuits (FPGA), any other type of integrated
circuits, etc.
[0046] As used herein the transceiver unit includes at least one receiver and at least
30 one transmitter configured respectively for receiving and transmitting data,
13
signals, information, or a combination thereof between units/components within
the system and/or connected with the system.
[0047] As discussed in the background section, the current known solutions have
5 several shortcomings. The present disclosure aims to overcome the abovementioned and other existing problems in this field of technology by providing
a method and a system for organizing documentation in a network environment.
[0048] FIG. 1 illustrates an exemplary block diagram representation of 5th
10 generation core (5GC) network architecture, in accordance with exemplary
implementation of the present disclosure. As shown in FIG. 1, the 5GC network
architecture [100] includes a user equipment (UE) [102], a radio access network
(RAN) [104], an access and mobility management function (AMF) [106], a
Session Management Function (SMF) [108], a Service Communication Proxy
15 (SCP) [110], an Authentication Server Function (AUSF) [112], a Network Slice
Specific Authentication and Authorization Function (NSSAAF) [114], a
Network Slice Selection Function (NSSF) [116], a Network Exposure Function
(NEF) [118], a Network Repository Function (NRF) [120], a Policy Control
Function (PCF) [122], a Unified Data Management (UDM) [124], an
20 application function (AF) [126], a User Plane Function (UPF) [128], and a data
network (DN) [130], wherein all the components are assumed to be connected
to each other in a manner as obvious to the person skilled in the art for
implementing features of the present disclosure.
25 [0049] As used herein, a Radio Access Network (RAN) [104] is part of a mobile
telecommunications system that connects user equipment (UE) [102] to the core
network (CN) and provides access to different types of networks (e.g., 5G
network). It consists of radio base stations and radio access technologies that
enable wireless communication.
30
14
[0050] As used herein, an Access and Mobility Management Function (AMF) [106]
is a 5G core network function responsible for managing access and mobility
aspects, such as UE registration, connection, and reachability. It also handles
mobility management procedures like handovers and paging.
5
[0051] As used herein, a Session Management Function (SMF) [108] is a 5G core
network function responsible for managing session-related aspects, such as
establishing, modifying, and releasing sessions. It coordinates with the User
Plane Function (UPF) for data forwarding and handles IP address allocation and
10 QoS enforcement.
[0052] As used herein, a Service Communication Proxy (SCP) [110] is a network
function in the 5G core network that facilitates communication between other
network functions by providing a secure and efficient messaging service. It acts
15 as a mediator for service-based interfaces.
[0053] As used herein, an Authentication Server Function (AUSF) [112] is a
network function in the 5G core responsible for authenticating UEs during
registration and providing security services. It generates and verifies
20 authentication vectors and tokens.
[0054] As used herein, a Network Slice Specific Authentication and Authorization
Function (NSSAAF) [114] is a network function that provides authentication
and authorization services specific to network slices. It ensures that UEs can
25 access only the slices for which they are authorized.
[0055] As used herein, a Network Slice Selection Function (NSSF) [116] is a
network function responsible for selecting the appropriate network slice for a
UE based on factors such as subscription, requested services, and network
30 policies.
15
[0056] As used herein, a Network Exposure Function (NEF) [118] is a network
function that exposes capabilities and services of the 5G network to external
applications, enabling integration with third-party services and applications.
5 [0057] As used herein, a Network Repository Function (NRF) [120] is a network
function that acts as a central repository for information about available network
functions and services. It facilitates the discovery and dynamic registration of
network functions.
10 [0058] As used herein, a Policy Control Function (PCF) [122] is a network function
responsible for policy control decisions, such as QoS, charging, and access
control, based on subscriber information and network policies.
[0059] As used herein, a Unified Data Management (UDM) [124] is a network
15 function that centralizes the management of subscriber data, including
authentication, authorization, and subscription information.
[0060] As used herein, an Application Function (AF) [126] is a network function
that represents external applications interfacing with the 5G core network to
20 access network capabilities and services.
[0061] As used herein, a User Plane Function (UPF) [128] is a network function
responsible for handling user data traffic, including packet routing, forwarding,
and QoS enforcement.
25
[0062] As used herein, a Data Network (DN) [130] refers to a network that provides
data services to user equipment (UE) in a telecommunications system. The data
services may include but are not limited to Internet services and private data
network related services.
30
16
[0063] FIG. 2 illustrates an exemplary block diagram of a computing device [200]
(also referred to herein as a computer system [200]) upon which the features of
the present disclosure may be implemented in accordance with exemplary
implementation of the present disclosure. In an implementation, the computing
5 device [200] may also implement a method for organizing documentation in a
network environment utilising the system. In another implementation, the
computing device [200] itself implements the method for organizing
documentation in a network environment using one or more units configured
within the computing device [200], wherein said one or more units are capable
10 of implementing the features as disclosed in the present disclosure.
[0064] The computing device [200] may include a bus [202] or other
communication mechanism for communicating information, and a hardware
processor [204] coupled with the bus [202] for processing information. The
15 hardware processor [204] may be, for example, a general-purpose
microprocessor. The computing device [200] may also include a main memory
[206], such as a random-access memory (RAM), or other dynamic storage
device, coupled to the bus [202] for storing information and instructions to be
executed by the processor [204]. The main memory [206] also may be used for
20 storing temporary variables or other intermediate information during execution
of the instructions to be executed by the processor [204]. Such instructions,
when stored in non-transitory storage media accessible to the processor [204],
render the computing device [200] into a special-purpose machine that is
customized to perform the operations specified in the instructions. The
25 computing device [200] further includes a read only memory (ROM) [208] or
other static storage device coupled to the bus [202] for storing static information
and instructions for the processor [204].
[0065] A storage device [210], such as a magnetic disk, optical disk, or solid-state
30 drive is provided and coupled to the bus [202] for storing information and
instructions. The computing device [200] may be coupled via the bus [202] to a
17
display [212], such as a cathode ray tube (CRT), Liquid crystal Display (LCD),
Light Emitting Diode (LED) display, Organic LED (OLED) display, etc. for
displaying information to a computer user. An input device [214], including
alphanumeric and other keys, touch screen input means, etc. may be coupled to
5 the bus [202] for communicating information and command selections to the
processor [204]. Another type of user input device may be a cursor controller
[216], such as a mouse, a trackball, or cursor direction keys, for communicating
direction information and command selections to the processor [204], and for
controlling cursor movement on the display [212]. This input device typically
10 has two degrees of freedom in two axes, a first axis (e.g., x) and a second axis
(e.g., y), that allow the device to specify positions in a plane.
[0066] The computing device [200] may implement the techniques described
herein using customized hard-wired logic, one or more ASICs or FPGAs,
15 firmware and/or program logic which in combination with the computing
device [200] causes or programs the computing device [200] to be a specialpurpose machine. According to one implementation, the techniques herein are
performed by the computing device [200] in response to the processor [204]
executing one or more sequences of one or more instructions contained in the
20 main memory [206]. Such instructions may be read into the main memory [206]
from another storage medium, such as the storage device [210]. Execution of
the sequences of instructions contained in the main memory [206] causes the
processor [204] to perform the process steps described herein. In alternative
implementations of the present disclosure, hard-wired circuitry may be used in
25 place of or in combination with software instructions.
[0067] The computing device [200] also may include a communication interface
[218] coupled to the bus [202]. The communication interface [218] provides a
two-way data communication coupling to a network link [220] that is connected
30 to a local network [222]. For example, the communication interface [218] may
be an integrated services digital network (ISDN) card, cable modem, satellite
18
modem, or a modem to provide a data communication connection to a
corresponding type of telephone line. As another example, the communication
interface [218] may be a local area network (LAN) card to provide a data
communication connection to a compatible LAN. Wireless links may also be
5 implemented. In any such implementation, the communication interface [218]
sends and receives electrical, electromagnetic, or optical signals that carry
digital data streams representing various types of information.
[0068] The computing device [200] can send messages and receive data, including
10 program code, through the network(s), the network link [220], and the
communication interface [218]. In the Internet example, a server [230] might
transmit a requested code for an application program through the Internet [228],
the ISP [226], the local network [222], a host [224], and the communication
interface [218]. The received code may be executed by the processor [204] as it
15 is received, and/or stored in the storage device [210], or other non-volatile
storage for later execution.
[0069] The computing device [200] encompasses a wide range of electronic
devices capable of processing data and performing computations. Examples of
20 computing device [200] include, but are not limited only to, personal computers,
laptops, tablets, smartphones, servers, and embedded systems. The devices may
operate independently or as part of a network and can perform a variety of tasks
such as data storage, retrieval, and analysis. Additionally, computing device
[200] may include peripheral devices, such as monitors, keyboards, and
25 printers, as well as integrated components within larger electronic systems,
showcasing their versatility in various technological applications.
[0070] Referring to FIG. 3, an exemplary block diagram of a system [300] for
organizing documentation in a network environment, is shown, in accordance
30 with the exemplary implementations of the present disclosure. The system [300]
comprises at least one transceiver unit [302], at least one user interface [304],
19
at least one processing unit [306], and at least one storage unit [308]. Also, all
of the components/ units of the system [300] are assumed to be connected to
each other unless otherwise indicated below. As shown in the figures all units
shown within the system [300] should also be assumed to be connected to each
5 other. Also, in FIG. 3 only a few units are shown, however, the system [300]
may comprise multiple such units, or the system [300] may comprise any such
numbers of said units, as required to implement the features of the present
disclosure. Further, in an implementation, the system [300] may be present in a
user device/ user equipment [102] to implement the features of the present
10 disclosure. The system [300] may be a part of the user device or may be
independent of but in communication with the user device (may also referred to
herein as a UE). In another implementation, the system [300] may reside in a
server or a network entity. In yet another implementation, the system [300] may
reside partly in the server/ network entity and partly in the user device.
15
[0071] The system [300] is configured for organizing documentation in a network
environment, with the help of the interconnection between the
components/units of the system [300].
20 [0072] The system [300] comprises a transceiver unit [302] configured to receive,
at a manager service (MS) via a user interface (UI) [304], at least a document
associated with an event in the network environment, wherein at least the
document comprises one or more event tags associated therewith. The
transceiver unit [302] receives at least the document associated with the event
25 in the network environment at the manager service (MS) using the user interface
(UI) [304].
[0073] In an exemplary aspect, the user such as a network administrator uploads
using the user interface [304] at the MS at least the document associated with
30 the event in the network environment. Furthermore, at least the document is
associated with specific event tags, which may provide context related to the
20
said event. This context is related to the said event which helps in highlighting
the root causes of the problem and the solution for the problem.
[0074] In an exemplary aspect, the one or more event tags are provided by a user
5 for at least the document via the user interface. In a non-limiting aspect, the user
is one from among a network operator, network administrator, member of a
network management team, member of a network error management team, and
the like.
10 [0075] In an exemplary aspect, the user can assign custom tags for each document
while uploading the document, which will be analyzed to map the documents
to specific alerts. In an example, while uploading the document, the user may
either select an event tag from a list of tags or may provide a custom tag for the
document based on the analysis of the document that the user is uploading to
15 the system. As used herein, the custom tags are the tags that the user provides
for the document as per the user’s analysis and requirements. In an example, the
custom tags may overall represent the document content. The custom tags can
be provided either for a single document or a bunch of documents basis the
content of the documents.
20
[0076] In an exemplary aspect, the one or more event tags help in categorizing the
document based on the type of event. In an example, the one or more event tags
may be associated with network outages, performance degradation,
connectivity issues, etc. In other words, event tags are labelled that is used to
25 identify specific issue related to the network function in the document. Further,
event tag overall represents the content of the document. For example, a label
or tag on document of handover will represent the relevancy of the document
related to handover issues. Thus, this will help the network administrators or
users to resolve the errors or issues at the network side in a quick manner.
30
21
[0077] As used herein, the event comprises at least one of an error, and an alert. In
an exemplary aspect, when the network faces any type of error, conflict, or alert
it is termed as an event. For example, in case a network function node such as
Access and Mobility Management Function (AMF) fails to perform the
5 handover of the user equipment to a target cell during the mobility phase then a
failure in the handover procedure is considered an event and the error may be
outlined as “unavailable network resources”. Now to resolve this error, at least
one document may be relied upon which may comprise information required
for the resolution of said error.
10
[0078] In an exemplary aspect, at least the document comprises information related
to resolving at least one of the error, and the alert. The network administrator
using the user interface (U.I) [304] provides information in the document for
resolving the said error and the alert. This document may be used to resolve the
15 current ongoing events as well as any event that may arise in the future. In an
example, Document A may be used to resolve network degradation issues,
Document B may be used to resolve user attachment issues, Document C may
be used to resolve Handover related issues.
20 [0079] The system [300] further comprises a processing unit [306] configured to
classify, at the MS, at least the document, based on the one or more event tags
associated therewith.
[0080] In an exemplary aspect, based on the one or more event tags associated with
25 at least the document, the processing unit [306] classifies the received document
to categorize it appropriately based on the nature of the events. In an exemplary
aspect, the network administrator can quickly find and refer to classified
documents in case of the event, which further helps in resolving issues more
effectively.
30
22
[0081] In an example, in case the tag is related to handover resolution, the
processing unit classifies the document as relevant for events associated with
handover problems or issues such as handover failure.
5 [0082] The processing unit [306] is further configured to map, at the MS, at least
the document with one or more event tags, and one or more network functions,
based on the classification.
[0083] Upon classifying the received documents, the processing unit [306] maps at
10 least the document with the one or more event tags and one or more network
functions ensuring that only the relevant document is linked to the relevant
event within the network environment. As used herein, the event may include
various types of errors that occur in the network environment. Examples of the
error may include but are not limited to authentication errors, connection
15 timeout errors, packet loss-related errors, and resource-related errors. The
mapped document and network function helps in establishing a relationship
between the specific document with the specific events facilitating quick access
to relevant documents in case an event has occurred in one or more network
functions.
20
[0084] In an example, the received at least one document is analysed and parsed to
understand the content of the document. One or more algorithms/techniques or
systems may be used to parse and understand the content of the document such
as Optical Character Recognition algorithms, Natural Language Processing
25 algorithms, and Natural Language Understanding algorithms. Thereafter, the
parsed document is mapped to the one or more custom tags provided by the user
to authenticate or check the relevancy of the document. During mapping, the
content of either a single document or various sub-sections of the document
may be analysed and mapped to the one or more tags provided by the user for
30 said document. In case of successful mapping,
23
[0085] In an exemplary aspect, the processing unit may analyze the one or more
event tags (custom tags) for each document and create mappings for tags
corresponding to alerts that are configured. Thus, the custom tag may be
mapped to either the overall document or a portion of the document that is
5 relevant to the custom tag. In an example, the custom tag may include routing
failure, however, the document may comprise access management, routing
failure, and session management. Thus, the processing unit, after analysing the
document, may map the content related to routing failure to the tag related to
routing failure provided by the user.
10
[0086] In an exemplary aspect, one or more network functions may include but are
not limited to access and mobility function (AMF) [106], session management
function (SMF) [108], policy control function (PCF) [122], etc.
15 [0087] The system [300] comprises a storage unit [308] configured to store, at the
MS, in a database [310], the classification of at least the document, and the
mapping of at least the document. The storage unit [308] stores the data
associated with the classification of at least the document and the mapping of at
least the document, at the MS, in the database [310] ensuring that the network
20 administrator has access to the readily available information regarding
classified documents and mapped documents as and when required.
[0088] The processing unit [306] is further configured to assign an event severity
score to at least the document based on the classification of the one or more
25 event tags. In an example, based on the classification of the one or more event
tags, a severity of the event is determined. As used herein, the severity score
refers to a score provided to the document based on the severity of the event. In
an example, in case of a network failure event, the severity score may be higher
than other non-severe events such as handover failure. In another example, a
30 score of 5 is provided for a severe event A, a score of 3 is provided for a
medium-severity event B, and a score of 1 is provided for a less severe event C.
24
[0089] Once the classification of at least the document and the mapping of at least
the document are stored in the database [310], the system provides a service
related to the detection of error or event in the environment and providing
5 appropriate resolution to the detected error using the at least one classified
document.
[0090] The processing unit [306] is further configured to detect one or more events
in the network environment. Based on the mapped at least one document with
10 at least one of one or more event tags, and one or more network functions, the
processing unit [306] detects one or more events in the network environment
which helps the network administrator troubleshoot the detected event thereby
reducing network downtime.
15 [0091] The transceiver unit [302] is further configured to transmit, from the MS to
the UI [304], an event notification indicative of occurrence of the one or more
events, and at least the document.
[0092] Based on the detected one or more events, the transceiver unit [302]
20 transmits from the MS to the UI [304] the event notification indicating that one
or more events have occurred allowing network administrators to have
contextual information needed for making informed decisions for effectively
resolving the detected issue.
25 [0093] For example, if a network outage occurs in a specific region, the transceiver
unit [302] transmits the event notification that summarizes the event of the
network outage along with the relevant document for effectively resolving the
said network outage, enabling the network administrator to respond for
resolving the said event.
30
25
[0094] In an exemplary aspect, to transmit the event notification, the processing
unit [306] is further configured to determine a classification of the detected one
or more events.
5 [0095] In an exemplary aspect, in order to transmit the event notification, the
processing unit [306] first classifies the detected one or more events.
[0096] The processing unit [306] is further configured to determine based on the
classification of the one or more events, and the mapping of at least the
10 document, whether at least the document relates to the detected one or more
events. In response to at least the document relating to the one or more events,
the event notification is transmitted to the UI [304] from the MS.
[0097] Based on the classification of one or more events and mapping of at least
15 the document, the processing unit [306] determines whether at least the
document relates to the detected one or more events ensuring that network
administrators have the correct documents to respond effectively to the one or
more events. The at least one document is fetched from the stored database
[310] if the at least one document is also relevant and tagged with the
20 corresponding event tag.
[0098] Accordingly, the transceiver unit [302] is configured to transmit, from the
MS to the UI [304], an event notification indicative of occurrence of the one or
more events, and at least the document. For example, the event notification
25 comprises the type of event that occurs at the network function with all the
relevant information related to the event, and at least the document associated
with the resolution of said event or error.
[0099] For example, if the network administrator uploads/transmits a document
30 related to a network outage, and the system [300] fails to classify or map the
document due to unrecognized event tags, the processing unit [306] generates
26
an error notification. By transmitting this error notification, the system [300]
ensures that the network administrators operating the UI [304] are aware of
issues in real-time, facilitating troubleshooting, and improving overall network
performance. Furthermore, in continuation with the above example, if the
5 system classifies or maps the document with the occurred event then the event
notification is transmitted to the network administrators along with the
document for a quick resolution of the occurred event.
[0100] Referring to FIG. 4, an exemplary method flow diagram [400] for
10 organizing documentation in a network environment, in accordance with
exemplary implementations of the present disclosure is shown. In an
implementation the method [400] is performed by the system [300]. Further, in
an implementation, the system [300] may be present in a server device to
implement the features of the present disclosure. Also, as shown in FIG. 4, the
15 method [400] starts at step [402].
[0101] At step 404, the method [400] comprises receiving, by a transceiver unit
[202] at a Manager Service (MS) via a user interface (UI) [304], at least a
document associated with an event in the network environment, wherein at least
20 the document comprises one or more event tags associated therewith. As used
herein, the Manager Service is configured to manage the services related to
document integration and management.
[0102] The transceiver unit [302] receives at least the document associated with the
25 event in the network environment at the manager service (MS) using the user
interface (UI) [304].
[0103] In an exemplary aspect, the network administrator inputs/uploads using the
user interface [304] at the MS at least the document associated with the event
30 in the network environment. Furthermore, at least the document is associated
with specific event tags, which may provide context related to the said event.
27
This context is related to the said event which helps in highlighting the root
causes of the problem.
[0104] In an exemplary aspect, the one or more event tags are provided by a user
5 for at least the document via the user interface. In a non-limiting aspect, the user
is one from among a network operator, network administrator, member of a
network management team, member of a network error management team, and
the like.
10 [0105] In an exemplary aspect, the one or more event tags help in categorizing the
document based on the type of event. In an exemplary aspect, one or more event
tags may help in indicating network outage, performance degradation,
connectivity issues, etc to the network administrator or network management
system.
15
[0106] The event comprises at least one of an error, and an alert. In an exemplary
aspect, when the network faces any type of error, conflict, or alert it is termed
as an event. In an exemplary aspect, at least the document comprises
information related to resolving at least one of the error, and the alert. The
20 network administrator using the user interface (UI) [304] provides information
in the document for resolving the said error and the alert. This document may
be used to resolve the current ongoing events as well as any event that may arise
in the future.
25 [0107] At step 406, the method [400] comprises classifying, by a processing unit
[306] at the MS, at least the document, based on the one or more event tags
associated therewith. In an exemplary aspect, based on the one or more event
tags associated with at least the document, the processing unit [306] classifies
the received document to categorize it appropriately based on the nature of the
30 events. In an exemplary aspect, the network administrator can quickly find and
28
refer to classified documents in case of the event, which further helps in
resolving issues more effectively.
[0108] At step 408, the method [400] comprises mapping, by the processing unit
5 [306] at the MS, at least the document with at least one of one or more event
tags, and one or more network functions, based on the classification.
[0109] Upon classifying the received documents, the processing unit [306] maps at
least the document to the one or more event tags and one or more network
10 functions ensuring that only the relevant document is linked to the relevant
event within the network environment. The mapped document and network
function helps in establishing a relationship between the specific document with
the specific events facilitating quick access to relevant documents in case an
event has occurred in one or more network functions.
15
[0110] As used herein, mapping refers to connecting specific content or tags of the
document to alerts or actions that the system or network management team can
take to resolve any network related issues. In an example, the tag is related to
network failure, the processing unit then map this event as critical event (one of
20 the event tags) so that immediate action can be taken for any detected event.
Thus, mapping also help in categorizing different issues based on their severity.
[0111] In an exemplary aspect, one or more network functions may include, such
as, but not limited to access and mobility function (AMF) [106], session
25 management function (SMF) [108], policy control function (PCF) [122], etc.
[0112] The method further comprises storing, by a storage unit [308] at the MS, in
a database [210], the classification of at least the document, and the mapping of
at least the document.
30
29
[0113] The storage unit [308] stores the data (e.g., document-event mapped data)
associated with the classification of at least the document and the mapping of at
least the document, at the MS, in the database [310] ensuring that the network
administrator has access to the readily available information regarding
5 classified documents and mapped documents as and when required.
[0114] At step 410, the method [400] comprises detecting, by the processing unit
[306], one or more events in the network environment.
10 [0115] Based on the mapped document with at least one of one or more event tags,
and one or more network functions, the processing unit [306] detects one or
more events in the network environment which helps the network administrator
troubleshoot the detected event thereby reducing network downtime.
15 [0116] At step 412, the method transmitting, by the transceiver unit [302] from the
MS to the UI [304], an event notification indicative of occurrence of the one or
more events, and at least the document.
[0117] Based on the detected one or more events, the transceiver unit [302]
20 transmits from the MS to the UI [304] the event notification indicating that one
or more events have occurred allowing network administrators to have
contextual information needed for making informed decisions for effectively
resolving the detected issue.
25 [0118] For example, if a network outage has occurred in a specific region, the
transceiver unit [302] transmits the event notification that summarizes the event
of the network outage along with the relevant document for effectively
resolving the said network outage, enabling the network administrator respond
effectively for resolving the said event.
30
30
[0119] In an exemplary aspect, transmitting the event notification comprises
determining, by the processing unit [306], a classification of the detected one or
more events. In an exemplary aspect, to transmit the event notification, the
processing unit [306] first classifies the detected one or more events.
5
[0120] In an exemplary aspect, the method further comprises assigning, by the
processing unit, an event severity score to at least the document based on the
classification of the one or more event tags. In an example, based on the
classification of the one or more event tags, a severity of the event is determined.
10 As used herein, the severity score refers to a score provided to the document
based on the severity of the event. In an example, in case of a network failure
event, the severity score may be higher than other non-severe events such as
handover failure. In another example, a score of 5 is provided for a severe event
A, a score of 3 is provided for a medium-severity event B, and a score of 1 is
15 provided for a less severe event C.
[0121] In an exemplary aspect, determining, by the processing unit [306], based on
the classification of the one or more events, and the mapping of at least the
document, whether at least the document relates to the detected one or more
20 events, wherein, in response to at least the document relating to the one or more
events, the event notification is transmitted to the UI [304] from the MS.
[0122] For example, if one or more network function experiences performance
degradation, the processing unit [306] detects this event and then map the
25 information of the event such as performance degradation event with the
information of the stored events. This mapping helps in identifying the
document which is relevant to resolve the detected event. Thus, the mapping
allows the network management team to fetch the performance degradation
related documents without manually going through each of the stored
30 documents, which save time of the user as well as resolve the detected event
quickly.
31
[0123] Based on the classification of one or more events and mapping of at least
one document, the processing unit [306] determines whether at least one
document relates to the detected one or more events ensuring that network
5 administrators have the correct documents to respond effectively to the one or
more events. The method [400] further comprises transmitting, by the
processing unit [306] to the UI [304], an error notification, when any one or
more steps do not occur. Thereafter, at step [414], the method [400] is
terminated.
10
[0124] Referring to FIG. 5, an exemplary block diagram of a system architecture
[500] for organizing documentation in a network environment, is shown, in
accordance with the exemplary implementations of the present disclosure.
15 [0125] The system architecture comprises a user interface (UI) [304] for
transmitting at least a document associated with the event in the network
environment. In an exemplary aspect, the at least the document comprises one
or more event tags associated therewith. In an exemplary aspect, the UI takes
the input from the one or more network administrators or users for example user
20 A, user B, and user C.
[0126] The system architecture further comprises the manager service [502] for
receiving from the UI [304], at least the document associated with an event in
the network environment, wherein at least the document comprises one or more
25 event tags associated therewith.
[0127] The manager service [502] then uploads documents from various databases
to the centralized file system [504]. Furthermore, the manager service [502]
analyzes alerts and tags to create or retrieve mapping which is stored in the
30 centralized data repository [506].
32
[0128] The manager service [502] then classifies at least the document, based on
the one or more event tags associated therewith and stores the same on various
database services for example database A service [508a], database B service
[508b], and database C service [508c] which are connected to one or more
5 database cluster for example database A cluster [510a], database B cluster
[510b] and database C cluster [510c]. The one or more database clusters are
provided to continuously monitor the incoming events.
[0129] The manager service [502] further generates a notification and transmits the
10 same to a notification service [512]. The notification service [512] further
transmits to the one or more users operating the UI [304], an event notification
indicative of occurrence of the one or more events, and at least the document.
[0130] Referring to FIG. 6, an exemplary process flow diagram [600] for
15 organizing documentation in a network environment.
[0131] At step 602, the process [600] comprises accepting requests to upload
documents. The request may be received from a user or a network administrator.
20 [0132] At step 604, the process [600] comprises determining whether the
document(s) are successfully uploaded to the centralized file system [504].
[0133] At step 606, if the documents are not uploaded in the centralized file system
[504], the process [600] comprises logging an event and responding to the user
25 with the error.
[0134] At step 608, if the documents are successfully uploaded to the centralized
file system [504], the process [600] comprises analysing the alert tags (also
referred to herein as event tags) to create a mapping. In an exemplary aspect,
30 analysing alert tags means interpreting the one or more events and correlating
or classifying them and then mapping them with the specific action to be taken.
33
By this, network administrators have the correct documents to respond
effectively to the one or more events. In an example, event tag (e.g.,
performance degradation related issues) are analysed and then these tags are
classified to understand whether this event is a critical event or warning related
5 event, and thereafter based on the event tags, the document is mapped with an
alert or action such as immediate action if the classified tag represents critical
event.
[0135] At step 610, the process comprises determining whether the mapping is
10 created successfully or not.
[0136] At step 612, if the mapping is not created successfully, the process [600]
comprises deleting the uploaded document(s) and responding with a failure
response.
15
[0137] At step 614, if the mapping is created successfully, the process [600]
comprises determining whether created mappings are stored in the central data
repository [506]. In an exemplary aspect, if the created mappings are not stored
in the central data repository [506], the process comprises deleting the uploaded
20 document and responding with a failure response, as referred to in the process
step [612].
[0138] At step 616, if the created mappings are stored in the central data repository
[506], the process [600] comprises analyzing the mappings and attaching the
25 document to raise alerts. Thereafter, the process terminates.
[0139] Referring to FIG. 7, an exemplary process flow diagram [700] for sending
an alert to the user with the mapped document is shown, in accordance with
exemplary implementation of the present disclosure.
30
34
[0140] At step 702, the process [700] comprises raising an alert for any specific
event. In an example, the event may be network failure event.
[0141] At step 704, the process [700] comprises a service check for mapped alert
5 tags for the raised alert. The service check may include checking the existence
of any document on the raised alert.
[0142] At step 706, the process [700] comprises checking whether there is any
mapped document related to alert tags.
10
[0143] At step 708, if there are no mapped documents related to alert tags, the
process [700] comprises sending mail to the user based on the configured
notification channel.
15 [0144] At step 710, if there are mapped documents related to alert tags, the process
[700] comprises fetching the mapped documents from a centralized file system.
[0145] At step 712, the process comprises checking whether the file is found and
fetched successfully. In an exemplary aspect, if the file is not found, then the
20 process [700] comprises sending mail to the user based on the configured
notification channel as referred to in step 708.
[0146] At step 714, if the file is found and fetched successfully, the process [700]
comprises sending the alert to the user with a mapped document based on the
25 configured channel. The process terminates thereafter.
[0147] Another aspect of the present disclosure may relate to the user equipment.
The UE comprises a processor configured to send, via a user interface (UI)
[304], at least a document associated with an event to the network environment,
30 wherein at least the document comprises one or more event tags associated
therewith; receive, at the UI [304], an event notification indicative of occurrence
35
of the one or more events, and at least the document, wherein receiving the
event notification comprises classify, at the MS, at least the document, based on
the one or more event tags associated therewith; map, at the MS, at least the
document with at least one of one or more event tags, and one or more network
5 functions, based on the classification; detect one or more events in the network
environment.
[0148] The present disclosure relates to a user equipment (UE) for organizing
documentation. The UE includes a processor configured to send, to a Manager
10 Service (MS) via a user interface (UI) [304], at least a document associated with
an event in the network environment, wherein at least the document comprises
one or more event tags associated therewith; and receive, from the MS at the UI
[304], an event notification indicative of occurrence of the one or more events,
and at least the document. To receive the event notification, the processor is
15 configured to classify, at the MS, at least the document, based on the one or
more event tags associated therewith; map, at the MS, at least the document
with at least one of one or more event tags, and one or more network functions,
based on the classification; detect one or more events in the network
environment.
20
[0149] The present disclosure further discloses a non-transitory computer readable
storage medium storing instructions for organizing documentation in a network
environment, the instructions include executable code which, when executed by
one or more units of a system, causes: causes a transceiver unit to receive, at a
25 Manager Service (MS) via a user interface (UI), at least a document associated
with an event in the network environment, wherein at least the document
comprises one or more event tags associated therewith. The executable code
when executed further causes a processing unit to classify, at the MS, at least
the document, based on the one or more event tags associated therewith. The
30 executable code when executed further causes the processing unit to map, at the
MS, at least the document with at least one of one or more event tags, and one
36
or more network functions, based on the classification. The executable code
when executed further causes the processing unit to detect one or more events
in the network environment.
5 [0150] As is evident from the above, the present disclosure provides a technically
advanced solution for organizing documentation in a network environment. The
present solution provides enhanced incident resolution wherein integrated
document storage provides quick access to relevant documents, enabling
administrators to make informed decisions during incident resolution. This
10 accelerates the troubleshooting process and reduces downtime. Furthermore,
the present solution provides a comprehensive context wherein with access to
associated documents, administrators gain a comprehensive understanding of
alerts and incidents. This context helps in identifying root causes and
implementing effective solutions. Also, the present solution provides a
15 streamlined workflow wherein users can perform all monitoring, analysis, and
documentation tasks within a single tool. This eliminates the need to switch
between different applications, resulting in a more efficient and streamlined
workflow. Further, the present solution provides reduced data fragmentation
wherein document storage within the monitoring tool reduces data
20 fragmentation. All relevant information is stored in one place, preventing the
scattering of documents across various external repositories. The present
solution further provides efficient documentation management wherein
integrated storage simplifies document creation, organization, and linkage to
alerts and incidents. This reduces administrative overhead and ensures that
25 documents are consistently linked to the appropriate issues that may arise in the
5G core and 5G cloud ecosystem. Furthermore, the present solution provides a
reduced risk of recurrence, wherein enhanced incident analysis facilitated by
integrated document storage reduces the risk of recurring issues. The network
administrators can more effectively address root causes and implement
30 preventive measures thus minimizing the downtime in 5G infrastructure and the
present solution provides improved user experience wherein the users
37
appreciate the convenience of having all relevant information in one place. This
leads to a better overall user experience and increased user satisfaction.
[0151] Further, in accordance with the present disclosure, it is to be acknowledged
5 that the functionality described for the various components/units can be
implemented interchangeably. While specific embodiments may disclose a
particular functionality of these units for clarity, it is recognized that various
configurations and combinations thereof are within the scope of the disclosure.
The functionality of specific units as disclosed in the disclosure should not be
10 construed as limiting the scope of the present disclosure. Consequently,
alternative arrangements and substitutions of units, provided they achieve the
intended functionality described herein, are considered to be encompassed
within the scope of the present disclosure.
15 [0152] While considerable emphasis has been placed herein on the disclosed
implementations, it will be appreciated that many implementations can be made
and that many changes can be made to the implementations without departing
from the principles of the present disclosure. These and other changes in the
implementations of the present disclosure will be apparent to those skilled in
20 the art, whereby it is to be understood that the foregoing descriptive matter to
be implemented is illustrative and non-limiting.
38
We Claim:
1. A method for organizing documentation in a network environment, the
5 method comprising:
- receiving, by a transceiver unit [302] at a Manager Service (MS) via a
user interface (UI) [304], at least a document associated with an event
in the network environment, wherein at least the document comprises
one or more event tags associated therewith;
10 - classifying, by a processing unit [306] at the MS, at least the document,
based on the one or more event tags associated therewith;
- mapping, by the processing unit [306] at the MS, at least the document
with at least one of one or more event tags, and one or more network
functions, based on the classification;
15 - detecting, by the processing unit [306], one or more events in the
network environment; and
- transmitting, by the transceiver unit [302], from the MS to the UI [304],
an event notification indicative of occurrence of the one or more events,
and at least the document.
20
2. The method as claimed in claim 1, wherein the event comprises at least one
of an error, and an alert.
3. The method as claimed in claim 2, wherein at least the document comprises
25 information related to resolving at least one of the error and the alert.
4. The method as claimed in claim 1, wherein transmitting the event notification
comprises:
- determining, by the processing unit [306], a classification of the detected
30 one or more events; and
39
- determining, by the processing unit [306], based on the classification of the
one or more events, and the mapping of at least the document, if at least the
document relates to the detected one or more events,
wherein, in response to at least the document relating to the one or more
5 events, the event notification is transmitted to the UI [304] from the MS.
5. The method as claimed in claim 1, wherein the method comprises storing, by
a storage unit [308] at the MS, in a database [310], the classification of at least
the document, and the mapping of at least the document.
10
6. The method as claimed in claim 1, wherein the one or more events tags are
provided by a user for at least the document via the user interface.
7. The method as claimed in claim 1, further comprises assigning, by the
15 processing unit [306], an event severity score to at least the document based
on the classification of the one or more event tags.
8. A system for organizing documentation in a network environment, the system
comprising:
20 - a transceiver unit [302] configured to:
- receive, at a Manager Service (MS) via a user interface (UI)
[304], at least a document associated with an event in the network
environment, wherein at least the document comprises one or
more event tags associated therewith;
25 - a processing unit [306] configured to
- classify, at the MS, at least the document, based on the one or
more event tags associated therewith;
- map, at the MS, at least the document with at least one of one or
more event tags, and one or more network functions, based on the
30 classification;
40
- detect one or more events in the network environment;
- the transceiver unit [302] configured to:
- transmit, from the MS to the UI [304], an event notification
indicative of occurrence of the one or more events, and at
5 least the document.
9. The system as claimed in claim 8, wherein the event comprises at least one of
an error, and an alert.
10 10. The system as claimed in claim 9, wherein at least the document comprises
information related to resolving at least one of the error, and the alert.
11. The system as claimed in claim 8, wherein to transmit the event notification,
the processing unit [306] is further configured to:
15 - determine a classification of the detected one or more events; and
- determine based on the classification of the one or more events, and the
mapping of at least the document, if at least the document relates to the
detected one or more events,
wherein, in response to at least the document relating to the one or more
20 events, the event notification is transmitted to the UI [304] from the MS.
12. The system as claimed in claim 8, wherein a storage unit [308] is configured
to store, at the MS, in a database [310], the classification of at least the
document, and the mapping of at least the document.
25
13. The system as claimed in claim 8, wherein the one or more events tags are
provided by a user for at least the document via the user interface.
41
14. The system as claimed in claim 8, further comprises assigning, by the
processing unit [306], an event severity score to at least the document based
on the classification of the one or more event tags.
5 15. A user equipment (UE) for organizing documentation, the UE comprising:
- a processor configured to:
- send, to a Manager Service (MS) via a user interface (UI) [304],
at least a document associated with an event in a network
environment, wherein at least the document comprises one or
10 more event tags associated therewith; and
- receive, from the MS at the UI [304], an event notification
indicative of occurrence of the one or more events, and at least
the document,
wherein to receive the event notification, the processor is
15 configured to:
- classify, at the MS, at least the document, based on the one or
more event tags associated therewith;
- map, at the MS, at least the document with at least one of one or
more event tags, and one or more network functions, based on the
20 classification;
- detect one or more events in the network environment.