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Unified Application Access System With Dial Pad Integration

Abstract: UNIFIED APPLICATION ACCESS SYSTEM WITH DIAL-PAD INTEGRATION A unified application access system (100) with dial-pad integration is provided. The system (100) comprises a hand-held electronic device (102), equipped with a User Application Module (202) containing information of multiple service providers; a First User Interface Module (204) for initiating direct actions using pre-defined short-access codes; and a Second User Interface Module (206), for accessing the information related to the multiple service providers. The system (100) also comprises an Administrator Module (104) that further comprises a Data Storage Unit (208) for retaining the predefined information about the service providers, and a Data Processing Unit (210) responsible for processing the short-access code input by the user and delivering the relevant data. Additionally, the system (100) comprises a Service Provider Module (!06), that further comprises an Admin Interface Module (212) for inputting the data accessible to the user. A Wireless Communication Module (108) facilitates seamless communication among the User Application Module (202), the Administrator Module (104), and the Service Provider Module (106).

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Notices, Deadlines & Correspondence

Patent Information

Application #
Filing Date
19 February 2024
Publication Number
36/2025
Publication Type
INA
Invention Field
COMPUTER SCIENCE
Status
Email
Parent Application

Applicants

HASHTAG DIAL PRIVATE LIMITED
1-98/9/3/13, Plot No: 12, Silicon Valley, Madhapur, Hyderabad Telangana, India, PIN - 500081

Inventors

1. INDUPRIYA CHADALAVADA
1-98/9/3/13, Plot No: 12, Silicon Valley, Madhapur, Hyderabad Telangana, India, PIN - 500081

Specification

Description:BACKGROUND
[001] Unless otherwise indicated herein, the materials described in this section are not prior art to this application and are not admitted to being prior art by inclusion in this section.

Field of the invention:
[002] The subject matter in general relates to the field of mobile computing and applications in hand-held electronic devices. More particularly, but not exclusively, the subject matter relates to a unified application access system that integrates a variety of features, including a dial-pad interface, data processing units, wireless communication modules, and user-centric modules, to provide an enhanced and streamlined user experience in managing and interacting with diverse applications from different service providers.

Discussion of the related art:
[003] Mobile applications have become an integral part of modern life, offering a diverse range of functionalities, from communication and entertainment to productivity and e-commerce. These applications are typically installed on handheld electronic devices of users. In recent years, the proliferation of these applications has revolutionized the way individuals and businesses interact, access services, and perform various tasks on handheld electronic devices.

[004] As the number of available applications continues to grow exponentially, so does the challenge of efficiently managing and accessing these applications on handheld electronic devices of users. The sheer volume of available applications poses several challenges including limited device storage, inconvenient access, in addition to missed opportunities.

[005] The handheld electronic devices often have limited storage capacity, and the users must make choices regarding which applications to install, and these choices can be influenced by available storage space. Further, finding and launching specific applications can be time-consuming and cumbersome, especially when users have a large number of applications installed. Therefore, businesses that offer their services through applications may face difficulties in acquiring new users or customers, as they need to convince their users to download and install a dedicated application, thereby making it a barrier to entry.

[006] To address the above said challenges, several solutions have been introduced in the prior-art, with various approaches to improving application access. Mobile operating systems come with built-in application stores that provide centralized platforms for users to discover, download, and update applications. These stores offer categorization, search, and user reviews to aid in applications discovery.

[007] Further, some third-party applications launchers offer enhanced organization, quick access, and search functionalities, allowing users to access applications more efficiently. Additionally, several applications and services aim to consolidate multiple applications into a single platform, providing users with a unified interface for accessing various services.

[008] Existing solutions for application access have made significant strides in enhancing the user experience on handheld electronic devices. However, several drawbacks and limitations persist in the prior-art solutions. Most of the prior-art solutions focus primarily on launching or aggregating already-installed applications. They often lack the capability to seamlessly integrate and download new application, hindering their ability to provide a comprehensive and unified user experience. Further, existing solutions may not offer effective mechanisms for discovering and suggesting relevant applications to users. This limitation can result in missed opportunities for users to explore and benefit from a wider range of applications that align with their interests and preferences.

[009] Further, the existing solutions introduce complexity into the user interface, requiring users to navigate through multiple interfaces to access desired applications. This complexity can lead to user frustration and reduced usability. Moreover, the prior-art solutions lack capabilities to personalize recommendations based on user preferences. Users may receive generic suggestions that do not align with their specific needs or interests.

[010] Additionally, the existing solutions consume significant device resources, including memory and processing power. This resource-intensive behavior can negatively impact the overall performance of the device.

[011] In light of the foregoing discussion, there is a need for a novel and improved approach that addresses these limitations by offering efficient integration, personalized recommendations, and a seamless user experience, ultimately providing better suggestions and enhancing user engagement.

SUMMARY
[012] In one aspect, a system is provided for unified application access and revolutionizes the way users interact with applications on hand-held electronic devices. The system primarily comprises a unique dial-pad integration, offering users a convenient and efficient means to initiate direct actions across a multitude of services. The system comprises a User Application Module that centralizes information from multiple service providers, accessible through a First User Interface Module and a Second User Interface Module. Facilitating seamless communication among these components, an Administrator Module ensures the integrity of data through a secure Data Storage Unit and leverages a Data Processing Unit to interpret user-input short-access codes. Meanwhile, a Service Provider Module empowers service providers with an Admin Interface Module to customize their offerings, while a Wireless Communication Module ensures uninterrupted connectivity and communication among the User Application Module, the Administrator Module, and the Service Provider Module.

BRIEF DESCRIPTION OF DRAWINGS
[013] Embodiments are illustrated by way of example and not limitation in the figures of the accompanying drawings, in which like references indicate similar elements and in which:

[014] FIG. 1 illustrates a schematic view of a unified application access system 100, in accordance with an embodiment;

[015] FIG. 2 illustrates a block diagram of the unified application access system, 100 in accordance with an embodiment;

[016] FIG. 3 illustrates the integration of a User Application Module 202 with a First User Interface Module 204 and a Second User Interface Module 206, in accordance with an embodiment;

[017] FIG. 4 illustrates the design and functionality in facilitating direct actions through short-access codes, in accordance with an embodiment; and

[018] FIG. 5 illustrates the process flow-chart of the method for unified application access and navigation, in accordance with an embodiment.

DETAILED DESCRIPTION
[019] The following detailed description includes references to example embodiments. These example embodiments are described in enough details to enable those skilled in the art to practice the present subject matter. However, it may be apparent to one with ordinary skill in the art that the present invention may be practised without these specific details. In other instances, well-known methods, procedures and compositions have not been described in detail so as not to unnecessarily obscure aspects of the embodiments. The embodiments can be combined, other embodiments can be utilized or structural and logical changes can be made without departing from the scope of the invention. The following detailed description is, therefore, not to be taken as a limiting sense.

[020] In this document, the terms “a” or “an” are used, as is common in patent documents, to include one or more than one. In this document, the term “or” is used to refer to a non-exclusive “or”, such that “A or B” includes “A but not B”, “B but not A”, and “A and B”, unless otherwise indicated.

OVERVIEW:
[021] This patent invention introduces a novel unified application access system 100 that redefines the way users interact with applications on hand-held electronic devices. The system 100 seamlessly integrates innovative features to provide a unified, efficient, and personalized application access experience, addressing the challenges faced by users in navigating the diverse landscape of mobile applications.

[022] The unified application access system 100 proposed in this patent application offers a comprehensive solution with the diversified key components. The system 100 revolves around a hand-held electronic device 102 equipped with a User Application Module 202, consolidating information from multiple service providers into a single repository for user convenience. It further contains a First User Interface Module 204 that acts as a means for users to initiate direct actions using pre-defined short-access codes, streamlining the application access process; and a Second User Interface Module 206 that allows users to access information related to multiple service providers with features like a search function for quick and efficient navigation.

[023] The system 100 further comprises an Administrator Module 104, featuring a Data Storage Unit 208 and Data Processing Unit 210, efficiently manages predefined information about service providers, ensuring a seamless user experience. The system 100 also includes a Service Provider Module 106, equipped with an Admin Interface Module 212. Additionally, a Wireless Communication Module 108 allows service providers to customize their applications and ensures seamless communication across the entire system 100.

[024] Further, additional features include a GPS module 214 for location-based recommendations, voice recognition for hands-free operation, and machine learning for personalized recommendations based on user preferences. The system 100 prioritizes security with encrypted Data Storage Units, ensuring the confidentiality of information about multiple service providers. The system 100 also incorporates modules like a Notification Module 220 for real-time updates and a User Management Module 222 for identity verification and profile management. Further, with a Multilingual Support Module 226, the system 100 caters to a diverse user base, enabling interactions in multiple languages.

[025] The invention also deals with a method for unified application access and navigation that revolutionizes user engagement by employing the First User Interface Module 204 to input short-access codes, initiating diverse actions within the User Application Module 202. The Data Processing Unit 210 interprets these codes, retrieving pertinent data and displaying it on the Second User Interface Module 206. The system 100 then determines the action type, encompassing tasks like information retrieval, transaction initiation, or specific User Application Module 202 functions. Additionally, the method incorporates user feedback through confirmation messages, notifications, or status updates on the Second User Interface Module 206. Furthermore, executed actions and user interactions are systematically stored within the User Application Module 202, facilitating comprehensive user history tracking and analytics for continual system 100 improvement.

[026] In conclusion, this invention presents an innovative unified application access system 100 that addresses the challenges faced by users in navigating the complex landscape of mobile applications. The proposed technology promises a more efficient, personalized, and engaging application experience, setting a new standard for application access and navigation.

CONSTRUCTION/ARRANGEMENT OF UNIFIED APPLICATION ACCESS SYSTEM:
[027] The invention deals with the innovative features and functionalities of a unified application access system 100 with dial-pad integration, and the accompanying method for mobile application access and navigation. FIG. 1 illustrates a schematic view of the unified application access system 100, in accordance with an embodiment. Embarking on a comprehensive exploration of the key components, interactions, and operational intricacies, this detailed section aims to provide an insightful aspect into the inner workings of the system 100 and method. FIG. 2 illustrates a block diagram of the unified application access system 100, in accordance with an embodiment.

[028] The system 100 primarily comprises a User Application Module 202, residing within a hand-held electronic device 102 owned by a user. This module 202 acts as a centralized repository containing comprehensive information related to multiple service providers. Users can seamlessly access this vast information through two distinct user interfaces: a First User Interface Module 204 and a Second User Interface Module 206.

[029] The User Application Module 202 not only centralizes data but also employs advanced features to enhance user experience. With a user-friendly interface, it allows for effective navigation and efficient retrieval of information. Users can explore the multitude of services, initiate actions using short-access codes, and thereby discovering, accessing, and interacting with the content provided by different service providers. The User Application Module 202 forms the crucial component of the system 100, ensuring that users have a unified and efficient platform to engage with diversified services.

[030] The First User Interface Module 204 offers users a direct means to interact with the system 100. Users can initiate specific actions using pre-defined short-access codes, providing a quick and efficient method for navigating through the User Application Module 202.

[031] The First User Interface Module 204 promotes user interaction by introducing a unique and convenient method for initiating direct actions across multiple service providers. It allows users to input pre-defined short-access codes, serving as intuitive commands to swiftly navigate and engage with various services. Beyond traditional inputs, the First User Interface Module 204 introduces a simple and shortcut approach, catering to users who prefer a hands-on and efficient means of accessing functionalities.

[032] The primary function of the First User Interface Module 204 is to streamline user actions. By incorporating pre-defined short-access codes, users can effortlessly trigger specific functionalities within the User Application Module 202. This approach not only enhances accessibility but also provides a quick and responsive method for users to interact with their desired service providers.

[033] In an embodiment, the First User Interface Module 204 is further equipped with a voice recognition feature, to empower users to initiate direct actions using voice commands. By seamlessly integrating voice interaction, users can effortlessly navigate and engage with the system 100, thereby introducing a hands-free dimension to the unified application access experience.

[034] Complementing the First User Interface Module 204 is the Second User Interface Module 206. This interface provides users with a visually engaging platform to access detailed information related to the multiple service providers. The display facilitates user-friendly navigation, ensuring an enhanced user experience.

[035] In an embodiment, the Second User Interface Module 206 contains a search feature that allows users to quickly locate specific service providers among the myriad options within the system 100. This feature streamlines the navigation process, providing users with a swift and efficient means to find and access the desired information. The search functionality adds a layer of convenience, empowering users to seamlessly explore the diverse array of services available, thereby accelerating the user's ability to find relevant information efficiently. FIG. 3 illustrates the integration of the User Application Module 202 with the First User Interface Module 204 and the Second User Interface Module 206, in accordance with an embodiment;

[036] The system 100 further comprises an Administrator Module 104 that ensures the integrity and management of the system 100, and further comprises a Data Storage Unit 208 and a Data Processing Unit 210.

[037] The Data Storage Unit 208 securely retains predefined information about multiple service providers. It serves as the repository for the predefined information about multiple service providers. In an embodiment, the Data Storage Unit 208 may be selected from solid-state drives, cloud-based solutions, or a combination thereof. It ensures the integrity, security, and accessibility of the stored data. In an embodiment, the Data Storage Unit 208 consists an encryption mechanism to safeguard sensitive information, providing an additional layer of protection against unauthorized access. This encryption ensures the confidentiality and integrity of stored data, specifically safeguarding sensitive information about service providers. By organizing data in a structured manner, the Data Storage Unit 208 optimizes retrieval times, contributing to the overall efficiency of the system. Moreover, it may support redundancy measures, employing backup systems to prevent data loss and enhance reliability.

[038] Simultaneously, the Data Processing Unit 210 is responsible for decoding short-access codes entered by the user, processing them, and delivering relevant data from the User Application Module 202. In an embodiment, the Data Processing Unit 210 is equipped with a machine learning module 216 to analyse and understand user preferences over time. By continuously adapting to user behaviour, it refines its recommendations, ensuring that the system delivers tailored and relevant suggestions. This integration of machine learning enhances the user experience, making the system 100 adaptive and intuitive, catering precisely to individual user preferences.

[039] In another embodiment, the Data Processing Unit 210 may employ artificial intelligence for real-time decision-making, enhancing the system's responsiveness. This could involve parallel processing, allowing the unit to handle multiple requests simultaneously, thereby optimizing the system's performance during periods of high user activity. The Data Processing Unit 210 transforms raw data into actionable insights, ensuring swift and accurate responses to user inputs in the unified application access system 100.

[040] The Administrator Module 104 may also have an integration with an analytics module 218. This analytics module 218 plays a pivotal role in tracking user interactions, collecting valuable data, and optimizing the system's overall performance. By analyzing user engagement patterns and preferences, the analytics module enables administrators to make informed decisions for system 100 enhancements. This data-driven approach ensures that the unified application access system 100 evolves dynamically, providing an efficient, user-centric, and continuously improving platform for accessing and interacting with various services.

[041] The system 100 also incorporates a Service Provider Module 106, equipped with an Admin Interface Module 212. The Admin Interface Module 212 provides service providers with a dedicated platform to input and manage data accessible to users through the User Application Module 202. This enables service providers to customize their offerings, update information, and interact dynamically with the system 100. Through the Admin Interface Module 212, service providers can define the appearance, functionalities, and other relevant aspects of their applications, ensuring a tailored and user-friendly experience. This customization capability allows service providers to adapt to evolving user preferences and market trends seamlessly.

[042] Further, a Wireless Communication Module 108 ensures seamless communication among the User Application Module 202, the Administrator Module 104, and the Service Provider Module 106, thereby providing uninterrupted connectivity within the unified application access system 100. Service providers can efficiently deliver real-time updates, notifications, and other essential information directly to users through this wireless communication channel. This enhances the overall responsiveness of the system 100, providing users with timely and relevant data, thereby improving the user experience.

[043] In an embodiment, the Wireless Communication Module 108 is designed to support both Wi-Fi and cellular data connections, offering users enhanced reliability and flexibility in their communication options. This dual-support system promotes uninterrupted connectivity, regardless of the user's location or the availability of different network types, ensuring a consistently reliable and responsive user experience.

[044] Additionally, the system 100 enhances user experience by integrating a GPS module 214 into the hand-held electronic device. This strategic addition facilitates location-based service provider recommendations, enabling users to receive suggestions tailored to their geographical context. The GPS module 214 ensures that the system 100 not only considers user preferences but also considers user's location, thereby providing a personalized and context-aware information.

[045] The system 100 also introduces another pivotal feature through the Admin Interface Module 212 within the Service Provider Module 106. This grants service providers the capability to customize not only the appearance but also the functionality of their individual applications. Offering a tailored experience to users, service providers can align their offerings with brand identity, ensuring a cohesive and personalized interaction. The Admin Interface Module 212 empowers providers to enhance user engagement by customizing the look and feel of their applications, thereby fostering a unique and branded user experience within the unified application access system 100.

[046] Adding further, the User Application Module 202 allows users to actively participate in the platform. The Users can rate and review service providers, providing valuable feedback on their experiences, wherein the Data Processing Unit 210 plays a prime role in this interactive process by incorporating these ratings and reviews into a sophisticated mechanism. This mechanism generates personalized recommendations based on user preferences, ensuring that subsequent interactions within the system 100 align with individual user expectations.

[047] In an embodiment, the First User Interface Module 204 is further equipped with the capability to invoke and directly open the User Application Module 202 using a predefined short-access code. This streamlined process ensures swift and convenient access to the centralized information repository containing details about multiple service providers. Furthermore, the First User Interface Module 204 can directly connect to a specific service provider using a predefined short-access code. This functionality offers users a direct and instant connection to their desired services, minimizing navigation steps and optimizing the overall user experience within the unified application access system 100.

[048] The unified application access system 100 further comprises a voice recognition feature within the User Application Module 202. This advanced functionality empowers users to interact with the system effortlessly by entering short-access codes using voice commands. Users can navigate and perform actions within the system 100 without the need for manual input, enhancing accessibility for individuals with diverse preferences or accessibility needs. The User Application Module's 202 integration of voice recognition aligns with evolving user interfaces, providing a hands-free and intuitive experience within the unified application access system 100.

[049] Further, the Data Processing Unit 210 is programmatically designed to initiate specific actions within the User Application Module 202 based on short-access codes entered by the user. These actions extend beyond mere retrieval of information, including dynamic functionalities such as navigating to various sections of the User Application Module 202 and displaying specific content. This significantly enriches the user experience, ensuring that interactions with the unified application access system 100 are tailored, efficient, and aligned with user expectations.

[050] The Administrator Module 104 provides administrators with a versatile toolkit, wherein administrators can actively update, modify, and assign short-access codes to specific service providers and actions within the system 100. This level of administrative control ensures that the unified application access system 100 remains adaptable to evolving service landscapes and user preferences. It also enables administrators to customize and optimize the system’s functionality based on real-time feedback and emerging trends, contributing to the long-term viability and relevance of the system 100 in a dynamic digital ecosystem.

[051] The unified application access system 100 further incorporates a Notification Module 220, enhancing user engagement by delivering real-time updates, notifications, and messages. This module 220 ensures that users are promptly informed of relevant information from both service providers and the Administrator Module 104. Notifications are intelligently displayed on the Second User Interface Module 206, providing users with immediate access to important alerts. This feature contributes to a seamless user experience, keeping individuals informed and facilitating quick responses to time-sensitive information within the unified application access system100.

[052] The unified application access system 100 is further provided with a User Management Module 222, reinforcing the system's commitment to security and user personalization. This module 222 serves a dual purpose – verifying the identity of users accessing the system 100 and empowering users to create, edit, and manage their profiles and preferences within the system 100. By offering robust identity verification mechanisms, the system 100 ensures secure access, safeguarding user data and interactions. Simultaneously, the User Management Module 222 enables a personalized experience by allowing users to customise their profiles, reflecting individual preferences and requirements.

[053] The unified application access system 100 further incorporates a Payment Processing Module 224, providing users with a secure and seamless avenue for making payments or transactions within the system. This module 224 leverages secure payment methods, ensuring the confidentiality and integrity of financial transactions. By embedding payment capabilities directly into the system 100, users can effortlessly complete transactions with service providers, streamlining the entire process. This feature not only enhances user convenience but also positions the unified application access system 100 as a comprehensive platform capable of facilitating diverse interactions, including financial transactions, within its secure ecosystem.

[054] The unified application access system 100 is equipped with a Multilingual Support Module 226, emphasizing inclusivity by enabling users to interact with the system 100 in multiple languages. Recognizing the diverse linguistic preferences of users, this module 226 ensures that the system’s interfaces and communications are accessible and comprehensible to a broad user base. By accommodating multiple languages, the system 226 enhances its global usability, thereby eliminating language barriers.

[055] The unified application access system 100 introduces a paradigm shift in the way users interact with diverse applications of the hand-held electronic devices. By combining a range of innovative features and modules, the system 100 addresses existing challenges in application access and navigation. Its advanced functionalities not only simplify the user experience but also creates a dynamic ecosystem where users, administrators, and service providers seamlessly interact. The adaptability, security measures, and capabilities of the system position it as a comprehensive solution that caters to the evolving needs of the digital landscape. As technology continues to advance, the unified application access system 100 provides users with a sophisticated, efficient, and secure platform for accessing and navigating a multitude of applications.

METHOD FOR UNIFIED APPLICATION ACCESS AND NAVIGATION:
[056] The present invention pertains to a novel method for unified application access and navigation, designed to transform the user experience with hand-held electronic devices. The method encompasses a systematic process designed to enhance the efficiency and user experience associated with hand-held electronic devices.

[057] This method, as illustrated in FIG. 5, is embodied in a comprehensive system 100 that seamlessly integrates a First User Interface Module 204, a User Application Module 202, and a Second User Interface Module 206.

[058] In the first step, users initiate actions by entering a short-access code via the First User Interface Module 204. This short-access code serves as a direct command, triggering various actions within the User Application Module 202. The User Application Module 202 acts as a centralized hub containing information from multiple service providers, ensuring a unified and efficient access point for users.

[059] Upon the entry of the short-access code, the method involves the engagement of a sophisticated Data Processing Unit 210. This unit 210 plays a pivotal role in decoding and processing the entered code, facilitating seamless communication with the User Application Module 202.

[060] Following the processing stage, the relevant data is retrieved from the User Application Module 202. Subsequently, this information is displayed on the Second User Interface Module 206, and this stage ensures that users have a visually accessible platform for interacting with the accessed data.

[061] The final stage of the method involves determining the type of action to be executed based on the decoded short-access code. This decision-making process is integral to the versatility of the system 100, allowing actions such as retrieving information, initiating transactions, or performing specific functions within the User Application Module 202, catering to the diverse needs of the user.

[062] Crucially, the system 100 doesn’t just execute the requested actions but also provides immediate feedback to the user. Confirmation messages, notifications, or status updates are displayed on the Second User Interface Module 206, ensuring that users are informed and engaged throughout the process.

[063] Furthermore, the invention addresses the need for comprehensive user history tracking and analytics. By storing a record of executed actions and user interactions within the User Application Module 202, the system 100 enables effective user history tracking. This stored data not only facilitates future enhancements to the system 100 but also contributes to valuable analytics, allowing for continuous improvement and customization based on user behaviours and preferences.

[064] In summary, the disclosed method not only streamlines application access and navigation but also prioritizes user engagement, feedback, and long-term optimization through robust data storage and analytics capabilities.

EXEMPLARY EMBODIMENT:
[065] In an exemplary embodiment of the Unified Application Access System 100, a user-friendly approach is introduced for invoking the application through the First User Interface Module 204. Users can initiate specific actions by dialling predefined short-access codes, enhancing the efficiency and convenience of accessing the User Application Module 202. The following are illustrative examples of the inventive invocation methods:

[066] Direct App Invocation: By dialling #11 on the First User Interface Module 204, users can invoke the application directly. This predefined short-access code triggers the system 100 to navigate to the User Application Module 202 instantly, providing a swift and direct entry point for users.

[067] Search Feature Activation: Users can enable the search feature within the Second User Interface Module 206 by dialling #22 on the First User Interface Module 204. This action facilitates quick and efficient locating of specific service providers among the multiple options available in the User Application Module 202.

[068] Voice Search Activation: An additional innovative feature is introduced, allowing users to enable voice search by dialing #33 on the First User Interface Module 204. This empowers users to interact with the system using voice commands, enhancing accessibility and providing a hands-free option for navigation.

[069] Multiple Options Creation: The unique short-access codes, such as #11, #22, and #33, represent a fraction of the numerous options that can be created within the Unified App Access System 100. This inventive approach allows for customization and flexibility, ensuring that users can tailor their interactions based on preferences and requirements.

[070] Furthermore, the inventive embodiment extends to contact management, enabling users to dial specific contact numbers efficiently:

[071] Contact Number Mapping and Dialling: Users can dial a personalized short-access code, such as #name, in the First User Interface Module 204. This action maps to a specific contact number stored in the Data Storage Unit 208 and Data Processing Unit 210. The system 100 retrieves the corresponding contact information, initiating a call to the predefined number as per the user's instructions.

[072] This embodiment showcases the versatility of the Unified App Access System 100, providing users with an array of options to invoke the application, search for information, and initiate specific actions seamlessly. The inventive short-access codes enhance user experience, demonstrating the system's adaptability to user preferences and diverse interaction methods.

[073] It shall be noted that the processes described above are described as sequence of steps; this was done solely for the sake of illustration. Accordingly, it is contemplated that some steps may be added, some steps may be omitted, the order of the steps may be re-arranged, or some steps may be performed simultaneously.

[074] Although embodiments have been described with reference to specific example embodiments, it will be evident that various modifications and changes may be made to these embodiments without departing from the broader spirit and scope of the system and method described herein. Accordingly, the specification is to be regarded in an illustrative rather than a restrictive sense.

[075] Many alterations and modifications of the present invention will no doubt become apparent to a person of ordinary skill in the art after having read the foregoing description. It is to be understood that the phraseology or terminology employed herein is for the purpose of description and not of limitation. It is to be understood that the description above includes many specifications; these should not be construed as limiting the scope of the invention but as merely providing illustrations of some of the personally preferred embodiments of this invention. Thus, the scope of the invention should be determined by the appended claims and their legal equivalents rather than by the examples given. , Claims:We claim,
1. A unified application access system (100) with dial-pad integration, the system (100) comprising:
a hand-held electronic device (102) owned by a user, equipped with:
a User Application Module (202) containing information pertaining to multiple service providers;
a First User Interface Module (204), for initiating direct actions using pre-defined short-access codes; and
a Second User Interface Module (206), for accessing the information related to the multiple service providers;
an Administrator Module (104), further comprising:
a Data Storage Unit (208) for retaining the predefined information about the multiple service providers; and
a Data Processing Unit (210) responsible for processing the short-access code input by the user and delivering the relevant data;
a Service Provider Module (106), further comprising:
an Admin Interface Module (212) for inputting the data accessible to the user; and
a Wireless Communication Module (108) facilitating seamless communication among the User Application Module (202), the Administrator Module (104), and the Service Provider Module (106).

2. The unified application access system (100) as claimed in claim 1, wherein the hand-held electronic device (102) further comprises a GPS module (214) for location-based service provider recommendations.

3. The unified application access system (100) as claimed in claim 1, wherein the First User Interface Module (204) includes a voice recognition feature for initiating direct actions using voice commands.

4. The unified application access system (100) as claimed in claim 1, wherein the Data Processing Unit (210) further comprises a machine learning module (216) for personalized service provider recommendations based on user preferences.

5. The unified application access system (100) as claimed in claim 1, wherein the Second User Interface Module (206) includes a search feature for quickly locating specific service providers among the multiple options.

6. The unified application access system (100) as claimed in claim 1, wherein the Administrator Module (104) includes an analytics module (218) for tracking user interactions and optimizing the system's performance.

7. The unified application access system (100) as claimed in claim 1, wherein the Admin Interface Module (212) within the Service Provider Module (106) allows service providers to customize the appearance and functionality of their respective applications.

8. The unified application access system (100) as claimed in claim 1, wherein the Wireless Communication Module (108) supports both Wi-Fi and cellular data connections for enhanced communication reliability.

9. The unified application access system (100) as claimed in claim 1, wherein the Data Storage Unit (208) within the Administrator Module (104) is encrypted to ensure the security of the predefined information about the multiple service providers.

10. The unified application access system (100) as claimed in claim 1, wherein the User Application Module (202) allows users to rate and review service providers, and the Data Processing Unit (210) incorporates these ratings and reviews into personalized recommendations.

11. The unified application access system (100) as claimed in claim 1, wherein the First User Interface Module (204) is capable of invoking and directly opening the User Application Module (202) using a predefined short-access code.

12. The unified application access system (100) as claimed in claim 1, wherein the First User Interface Module (204) can directly connect to a specific service provider using a predefined short-access code.

13. The unified application access system (100) as claimed in claim 1, wherein the User Application Module (202) is further equipped with a voice recognition feature, enabling users to enter short-access codes and perform actions within the system (100) through voice commands.

14. The unified application access system (100) as claimed in claim 1, wherein the processing unit (210) is programmed to initiate specific actions within the User Application Module (202) based on short-access codes entered by the user, including but not limited to navigating to various sections of the User Application Module (202) and displaying specific content.

15. The unified application access system (100) as claimed in claim 1, wherein the Administrator Module (104) provides administrators with the capability to update, modify, and assign short-access codes to specific service providers and actions within the system (100).

16. The unified application access system (100) as claimed in Claim 1, further comprising a Notification Module (220) that alerts users to updates, notifications, or messages from service providers or the Administrator Module (104), displayed on the Second User Interface Module (206).

17. A unified application access system (100) as claimed in Claim 1, further comprising a User Management Module (222) that verifies the identity of users accessing the system (100), and allowing users to create, edit, and manage their user profiles and preferences within the system (100).

18. The unified application access system (100) as claimed in Claim 1, further comprising a Payment Processing Module (224) enabling users to make payments or transactions within the system (100) to service providers, utilizing secure payment methods.

19. The unified application access system (100) as claimed in Claim 1, further comprising a Multilingual Support Module (226) enabling users to interact with the system (100) in multiple languages, catering to a diverse user base.

20. A method for unified application access and navigation, the method comprising:
a. receiving a short-access code entered via a First User Interface Module (204) to initiate direct actions within a User Application Module (202) containing information pertaining to multiple service providers;

b. processing the short-access code using a Data Processing Unit (210) to retrieve and deliver relevant data from the User Application Module (202);

c. displaying the accessed information on a Second User Interface Module (206) for user interaction; and

d. determining the type of action to be executed based on the decoded short-access code, which may include actions such as retrieving information, initiating a transaction, or performing a specific function within the User Application Module (202).

21. The method as claimed in Claim 20, wherein feedback is provided to the user after the action initiated by the short-access code, which may include confirmation messages, notifications, or status updates displayed on the Second User Interface Module (206).

22. The method as claimed in Claim 20, wherein the system (100) stores a record of the executed action and user interactions within the User Application Module (202), allowing for user history tracking and analytics for future enhancements.

Dated this the 16th day of February, 2024

(Digitally Signed)
Ranjith Reddy Kondeti
Patent Agent: IN/PA-2768

Documents

Application Documents

# Name Date
1 202441011486-STATEMENT OF UNDERTAKING (FORM 3) [19-02-2024(online)].pdf 2024-02-19
2 202441011486-POWER OF AUTHORITY [19-02-2024(online)].pdf 2024-02-19
3 202441011486-FORM FOR SMALL ENTITY(FORM-28) [19-02-2024(online)].pdf 2024-02-19
4 202441011486-FORM FOR SMALL ENTITY [19-02-2024(online)].pdf 2024-02-19
5 202441011486-FORM 1 [19-02-2024(online)].pdf 2024-02-19
6 202441011486-EVIDENCE FOR REGISTRATION UNDER SSI(FORM-28) [19-02-2024(online)].pdf 2024-02-19
7 202441011486-EVIDENCE FOR REGISTRATION UNDER SSI [19-02-2024(online)].pdf 2024-02-19
8 202441011486-DRAWINGS [19-02-2024(online)].pdf 2024-02-19
9 202441011486-DECLARATION OF INVENTORSHIP (FORM 5) [19-02-2024(online)].pdf 2024-02-19
10 202441011486-COMPLETE SPECIFICATION [19-02-2024(online)].pdf 2024-02-19