Description:FIELD OF THE INVENTION

[0001] The present invention relates to a public transportation management system that is designed to improve the overall passenger experience and enhance the efficiency, safety, and responsiveness of public transport services by monitoring vehicle and passenger conditions in real-time.

BACKGROUND OF THE INVENTION

[0002] Management of public transport is essential for ensuring efficient, safe, and reliable transit systems, which helps reduce congestion, minimize delays, enhance passenger safety, and optimize resource allocation. Effective management provides real-time information, monitors violations, and facilitates smooth communication between authorities and commuters, improving overall accessibility, convenience, and user satisfaction in urban transportation networks. Now-a-days, the public transport management faces several challenges, including inefficiency, lack of real-time information, overcrowding, and safety concerns.

[0003] Passengers often struggle with unreliable schedules, leading to long wait times and missed connections. Limited real-time tracking makes difficult for commuters to plan their journeys efficiently. Overcrowding during peak hours poses safety risks and reduces passenger comfort, while unauthorized activities such as fare evasion, prohibited items, or misconduct often go undetected due to inadequate monitoring. Manual ticketing systems cause delays and increase operational costs. Poor communication between passengers and transport authorities results in unresolved complaints and service dissatisfaction. Additionally, traffic congestion and vehicle breakdowns lead to unpredictable delays, further frustrating commuters. There is a growing need for a solution that offers real-time transit information, facilitating in monitoring to detect violations, and a seamless feedback feature for passengers to improve efficiency, safety, and overall user experience in public transportation networks.

[0004] Traditional public transport management relied on manual scheduling, paper-based ticketing, and on-site personnel for monitoring and enforcement. Route planning was typically fixed, with printed timetables displayed at stations and stops, requiring passengers to estimate arrival times. Ticketing involved conductors issuing paper tickets or tokens, often leading to long queues and delays.

[0005] Monitoring of vehicles and passenger compliance was done through inspectors or conductors checking for violations such as fare evasion, overcrowding, or misconduct. Communication between passengers and authorities was limited to verbal complaints, written suggestions, or hotline calls, often resulting in delayed responses. Traffic and fleet management depended on radio communication between drivers and control centers, lacking real-time tracking or automated updates. Safety enforcement relied on security personnel patrolling major transport hubs. While these methods were functional, they were inefficient, prone to human error, and unable to handle large-scale transit demands, leading to delays, overcrowding, and poor user experience.

[0006] CN113888857A The invention provides a public transport management system, a device and a method based on Internet of vehicles, wherein the method comprises the following steps: acquiring a target route of a bus and a stop list along a driving direction on the target route; acquiring the traffic condition of the current target route according to the target route, and determining the congestion index of the target route according to the acquired current traffic condition; acquiring the current position corresponding to the bus number by combining with base station positioning according to the congestion index, determining the distance between at least one two adjacent buses, and calculating the predicted time difference; counting historical data of a user terminal, and setting initial departure time according to the historical riding time period of passengers; the method comprises the steps of collecting the getting-on time collecting modules of all stations and the latest getting-off time of the same line, counting and calculating the optimal departure time of a time period, and correcting the initial departure time.

[0007] CN106355872A The invention discloses an intelligent public transport management system and application. The system comprises a recording module, a display module, a positioning module, a control module, a scheduling module and a communication module, wherein the recording module, the display module, the positioning module and the scheduling module are connected with the control module through the communication module. In the invention, intelligent scheduling can be realized according to the conditions of buses and passengers, and the urban public transport pressure is greatly relieved.

[0008] Conventionally, many systems have been developed that are capable of managing public transport services. However, these systems are incapable of monitoring passenger behaviour, health, and safety in real-time. Additionally, these existing systems also fail to monitor seat occupancy or provide any solution for crowd density, which leads to passenger discomfort.

[0009] In order to overcome the aforementioned drawbacks, there exists a need in the art to develop a system that is capable of monitoring passenger behaviour, health, and safety in real-time, thereby enabling the detection of medical emergencies, suspicious activities, or policy violations, and allowing for timely interventions by relevant authorities. In addition, the developed system also optimizes vehicle space by continuously monitoring seat occupancy and crowd density, thereby ensuring that passengers’ comfort and safety.

OBJECTS OF THE INVENTION

[0010] The principal object of the present invention is to overcome the disadvantages of the prior art.

[0011] An object of the present invention is to develop a system that is capable of enabling passengers to easily access real-time public transport information, including routes and timings, thereby improving convenience and user engagement.

[0012] Another object of the present invention is to develop a system that facilitates automated vehicle monitoring by detecting violations, such as overcrowding, speed violations, or prohibited items, and immediately notifying authorities, thereby promoting a safer travel environment for all.

[0013] Another object of the present invention is to develop a system that enable passengers to report issues or concerns during their journey, thereby allowing authorities to respond swiftly and provide necessary assistance.

[0014] Another object of the present invention is to develop a system that automate the detection of prohibited items within public transport vehicles via a means, thereby ensures safety of the passengers during the journey.

[0015] Yet another object of the present invention is to develop a system that enable seamless communication and feedback loops between passengers and authorities, including the ability for passengers to launch complaints or report issues, thereby ensuring a rapid response and resolution to any transit concerns.

[0016] The foregoing and other objects, features, and advantages of the present invention will become readily apparent upon further review of the following detailed description of the preferred embodiment as illustrated in the accompanying drawings.

SUMMARY OF THE INVENTION

[0017] The present invention relates to a public transportation management system that facilitate passengers in effortlessly obtaining up-to-the-minute details about public transport, such as schedules and routes, thus enhancing ease of use for the user.

[0018] According to an embodiment of the present invention, a public transportation management system comprises of a kiosk associated with the system, installed at a public transportation station, a touch interactive display panel is mounted on the kiosk that is accessed by a user for providing input commands for checking routes and timings of a public transport vehicle, an X-Ray unit associated with the system, installed at entrance of the public transport vehicle for scanning passengers and luggage for prohibited items, before transit, a speaker installed in the vehicle to produce audible alerts for notifying a conductor or driver of the vehicle, regarding the prohibited item, an user interface associated with the system and to be installed on a wearable gadget of the passengers, a communication module, for enabling the passenger to fetch real-time location of the vehicle to monitor navigation routes, via a GPS (Global Positioning System) module.

[0019] According to another embodiment of the present invention, the proposed system further comprises of a rotatable artificial intelligence-based imaging unit associated with the system, installed on a ceiling portion of the vehicle for capturing and processing multiple images inside the vehicle, respectively to monitor the passengers for unusual behaviour, including but not limited to medical emergencies, misbehaviour, or violations of seat occupancy rules, a plurality of sensing module equidistantly arranged inside the vehicle’s interior, for detecting multiple parameters including density of passengers, speed of the vehicle, seat occupancy, and temperature variations, the sensing modules includes an infrared sensor, a speed sensor and a temperature sensor, and a battery is associated with the system for powering up electrical and electronically operated components associated with the system.

[0020] While the invention has been described and shown with particular reference to the preferred embodiment, it will be apparent that variations might be possible that would fall within the scope of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS

[0021] These and other features, aspects, and advantages of the present invention will become better understood with regard to the following description, appended claims, and accompanying drawings where:
Figure 1 illustrates a perspective view of a kiosk associated with a public transportation management system; and
Figure 2 illustrates a sectional view of public transport vehicle which is associated with the system.

DETAILED DESCRIPTION OF THE INVENTION

[0022] The following description includes the preferred best mode of one embodiment of the present invention. It will be clear from this description of the invention that the invention is not limited to these illustrated embodiments but that the invention also includes a variety of modifications and embodiments thereto. Therefore, the present description should be seen as illustrative and not limiting. While the invention is susceptible to various modifications and alternative constructions, it should be understood, that there is no intention to limit the invention to the specific form disclosed, but, on the contrary, the invention is to cover all modifications, alternative constructions, and equivalents falling within the spirit and scope of the invention as defined in the claims.

[0023] In any embodiment described herein, the open-ended terms "comprising," "comprises,” and the like (which are synonymous with "including," "having” and "characterized by") may be replaced by the respective partially closed phrases "consisting essentially of," consists essentially of," and the like or the respective closed phrases "consisting of," "consists of, the like.

[0024] As used herein, the singular forms “a,” “an,” and “the” designate both the singular and the plural, unless expressly stated to designate the singular only.

[0025] The present invention relates to a public transportation management system that enable passengers to promptly retrieve current transport details, including the timings and routes, thereby resulting in a more convenient and engaging experience for users.

[0026] Referring to Figure 1 and 2 a perspective view of a kiosk associated with a public transportation management system and a sectional view of a public transport vehicle is illustrated. The system comprising a kiosk 101 installed at a public transportation station, a touch interactive display panel 102 mounted on the kiosk 101, an X-Ray unit 201 associated with the system, installed at entrance of the public transport vehicle, a speaker 202 installed in the vehicle, a rotatable artificial intelligence-based imaging unit 203 installed on a ceiling portion of the vehicle, a plurality of sensing module 204 equidistantly arranged inside the vehicle’s interior, and synced with the imaging unit 203.

[0027] The system disclosed herein comprises a kiosk 101 that is strategically positioned at a public transportation station to provide users with interactive access to essential transportation-related information. This kiosk 101 serves as a physical interface allowing individuals to engage with the system, facilitating the retrieval of key data such as transport routes, schedules, and real-time updates. The kiosk 101 is installed in a manner that ensures easy accessibility for passengers, promoting a user-friendly experience while enabling them to obtain relevant details required for navigating the transportation network. The kiosk 101 acts as a point of interaction between the public and the system, ensuring efficient information dissemination within the transportation hub. The kiosk 101 facilitates booking of tickets by the user for a desired journey based on the retrieved data.

[0028] The kiosk 101, as described herein, is strategically positioned at a bus, train, or metro station to facilitate the provision of public transport information to users. The installation of the kiosk 101 ensures its accessibility to the public, allowing passengers to engage with the system effortlessly and obtain the necessary information to make informed decisions regarding their travel plans.

[0029] The kiosk 101 is installed with a touch interactive display panel 102 which facilitates a user in checking routes and timings of a public transport vehicle. The touch interactive display panel 102 as mentioned herein is typically an LCD (Liquid Crystal Display) screen that presents output in a visible form. The screen is equipped with touch-sensitive technology, allowing the user to interact directly with the display using their fingers. A touch controller IC (Integrated Circuit) is responsible for processing the analog signals generated when the user inputs details regarding checking routes and timings of the public transport vehicle. A touch controller is typically connected to the microcontroller through various interfaces which may include but are not limited to SPI (Serial Peripheral Interface) or I2C (Inter-Integrated Circuit).

[0030] The display panel 102, as detailed herein, is designed to provide supplementary information regarding alternative routes and available seating options on the vehicles, customized to the specific preferences of the user. Upon interaction, the display panel 102 present dynamic updates, enabling the user to view alternative routes, seat availability, or other relevant travel data based on inputted preferences or selections. This allows users to make informed decisions based on real-time information, optimizing their travel experience. The display panel 102 adaptability ensures that it caters to the user's needs, providing a more personalized and responsive interface.

[0031] The microcontroller, in conjunction with the touch display panel 102, processes the input commands provided by the user to retrieve transportation routes and vehicle timings from a linked database. Upon receiving the input, the microcontroller accesses the relevant data stored in the database and processes it for display. This data, including the specific routes and associated timings of vehicles, is then displayed on the touch display panel 102, enabling the user to review and assess the available information. The microcontroller ensures that the data is accurately retrieved, formatted, and presented in a manner that allows for efficient user interaction and decision-making.

[0032] In the event that the user experiences any latency issues with the arrival or departure of a vehicle, the user is prompted to provide input via the touch display panel 102. Upon receiving this input, the microcontroller processes the user's request and generates a wireless notification. This notification is transmitted to a computing unit that is wirelessly linked with the microcontroller. The computing unit, upon receiving the notification, immediately alerts the concerned authority about the identified issue. This ensures that any delays or discrepancies in vehicle schedules are promptly addressed, facilitating timely intervention and corrective actions by the relevant authorities.

[0033] An X-Ray unit 201 is integrated within the system and installed at the entrance of the public transport vehicle to ensure the safety and security of passengers and staff. The unit scans passengers and their luggage before transit, detecting any prohibited items such as weapons, explosives, or hazardous materials. This scanning process is carried out in a non-intrusive manner, ensuring that the flow of passengers is not disrupted while effectively screening for potential threats. The data gathered by the X-Ray unit 201 is immediately analyzed by the microcontroller. This process enhances the security measures implemented in the vehicle, ensuring that passengers are transported safely.

[0034] The X-Ray unit 201, positioned at the entrance of the public transport vehicle, emits X-rays directed towards the luggage and passengers. These rays pass through the objects, and a detector captures the variations in absorption based on the material composition of the scanned items. The resulting data is processed to generate an image of the contents within the luggage or on the person. The microcontroller automatically analyzes the image to identify any prohibited items. If detected, an alert is triggered, notifying the relevant authorities or staff to take immediate action.

[0035] Upon detection of prohibited items by the X-Ray unit 201, the microcontroller processes the data and activates a speaker 202 installed within the vehicle. The speaker 202 produces an audible alert, notifying the conductor or driver of the vehicle about the detected prohibited item. Simultaneously, the microcontroller generates a wireless notification to inform the concerned authority of the issue, prompting an immediate response or action. This ensures that any security breach is communicated in real-time to both the on-board personnel and external authorities, allowing for swift intervention and resolution.

[0036] The speaker 202 receives an electrical signal from the microcontroller, which drives the speaker 202 diaphragm to produce sound. The signal corresponds to the type and intensity of the alert, with variations in frequency and amplitude dictating the tone and loudness of the sound. As the diaphragm vibrates, it generates sound waves that propagate through the air, producing an audible alert. This ensures that the sound is loud and clear enough to be heard by the conductor or driver in real-time, providing immediate notification of the detected prohibited item.

[0037] Also, the speaker 202, upon activation by the microcontroller, produces an alert sound whose intensity varies in accordance with the severity of the detected prohibited item. The microcontroller processes the data from the X-Ray unit 201 to assess the level of severity associated with the identified item. Based on this assessment, the microcontroller modulates the electrical signal sent to the speaker 202, adjusting both the volume and frequency to correspond with the severity. A higher level of severity triggers a more intense or urgent sound, while a lower level of severity results in a less intense alert. This varying intensity ensures that the alert provides an appropriate level of urgency based on the nature of the prohibited item, facilitating an immediate and proportionate response from the conductor, driver, or concerned authority.

[0038] A user interface, installed on a wearable gadget, is wirelessly linked to the microcontroller through a communication module. This allows the passenger to access real-time location data of the public transport vehicle. The system utilizes a GPS module integrated within the microcontroller to generate and provide the vehicle's navigation route information. The passenger monitors the vehicle’s current position, progress along the route, and any deviations or delays in real time. The GPS module works in conjunction with the microcontroller to accurately track the vehicle’s location and provide this information to the user interface for display.

[0039] The GPS module mentioned above works by receiving signals from multiple satellites in orbit, determining the vehicle precise location based on the triangulation of signals from at least three satellites. The module calculates the distance between the vehicle and each satellite using the time it takes for the signals to travel. Once the distances are determined, the module uses this information to compute the system geographic coordinates (latitude, longitude, and altitude). These coordinates are then processed by the microcontroller and transmitted to the user interface for display, enabling passengers to track the real-time location and route of the vehicle.

[0040] The GPS module also facilitate predictive route analysis by continuously monitoring the vehicle's location in real-time and correlating with the database’s stored information. Through the GPS signals and associated data, the module evaluates the vehicle's progress along its predefined route, factoring in various elements such as traffic conditions, road closures, or any potential obstacles that could impact the journey.

[0041] Based on this analysis, the GPS module is capable of generating alerts, which are communicated to the passengers in advance, notifying them of any deviations from the planned route or delays in the vehicle's schedule. This ensures that passengers receive timely updates, allowing them to adjust their travel plans accordingly. The data provided by the GPS module is processed by the microcontroller, which then transmits the relevant information to the user interface for seamless communication with passengers.

[0042] In the event that the user encounters any issues or concerns during transit, the passenger is allowed to interact with the user interface, which features a complaint hyperlink that is accessed by the user, which allows access to a complaint portal of a concerned authority, to enable the user to initiate a complaint or report an issue, which is then transmitted to the system's computing unit. The computing unit processes the complaint and generates an alert, which is wirelessly transmitted to the relevant authorities. The authorities, initiate a chat bot for resolving the queries of the user. This process ensures that any concerns raised by the passenger are promptly addressed, facilitating swift intervention and assistance in an efficient manner, thereby enhancing the overall passenger experience.

[0043] The user interface further enables the passenger to provide feedback or rate their journey experience, including any feedback on how previously raised issues or concerns were addressed. This feedback mechanism allows passengers to share their satisfaction with the service, offering insights into the resolution of their concerns and the overall quality of their transit experience. The collected feedback is transmitted to the system's computing unit, which processes the information and provides final aggregated feedback to the authorized control center. This not only helps in improving the service quality but also ensures continuous monitoring and responsiveness to passenger needs.

[0044] On a ceiling portion of the vehicle a rotatable artificial intelligence-based imaging unit 203 is installed which monitors the passengers for unusual behaviour, including but not limited to medical emergencies, misbehaviour, or violations of seat occupancy rules. The imaging unit 203 disclosed herein comprises of an image capturing arrangement including a set of lenses that captures multiple images of inside of the vehicle and the captured images are stored within memory of the imaging unit 203 in form of an optical data. The imaging unit 203 also comprises of the processor which processes the captured images.

[0045] In an embodiment of the present invention, the imaging unit 203 is configured to detect individuals within the vehicle who have not purchased a ticket. Upon identifying such individuals, the imaging unit 203 generates an alert, indicating the specific location of the person within the vehicle. This information is relayed to the authorized personnel, enabling them to swiftly and efficiently address the situation, facilitating the purchase of a ticket by the individual who has not yet done so. The system is designed to optimize ticket enforcement and ensure compliance with ticketing policies, enhancing the overall efficiency of the ticketing process within the vehicle.

[0046] This pre-processing involves tasks such as noise reduction, image stabilization, or color correction. The processed data is fed into AI protocols for analysis which utilizes machine learning techniques, such as deep learning neural networks, to extract meaningful information from the visual data which are processed by the microcontroller to monitor the passengers for any abnormal behaviour, including but not limited to medical emergencies, misconduct, or breaches of seat occupancy regulations.

[0047] The artificial intelligence-based imaging unit 203 rotates herein via pivot joint. The pivot joint comprises of a ring and cylindrical portion that are linked with each other to provide rotational movement to the imaging unit 203. The ring is powered by a motor that is activated by the microcontroller to the rotate the ring to move the cylindrical portion due to which the imaging unit 203 tilts. The motor is typically controlled by an electronic control unit that regulates its speed and direction, the electronic control unit being connected to the microcontroller. The joint consists of a hinge mechanism that enables rotation of the shaft that results in the motion of the imaging unit 203.

[0048] The microcontroller, upon detecting unusual behaviour, processes the data from the imaging unit 203 to analyze and assess the situation in real-time. When specific conditions such as medical emergencies, misconduct, or seat occupancy violations are identified, the microcontroller generates an alert. This alert is transmitted through a wireless notification to a linked computing unit. The computing unit, upon receiving the notification, processes the information and promptly notifies the concerned authorities. This enables the authorities to take immediate action, ensuring timely and effective intervention, thereby maintaining the safety and security of passengers within the vehicle.

[0049] The imaging unit 203 also capture and analyze visual data of passengers within the vehicle. The imaging unit 203 processes this data to detect specific facial expressions and body language indicative of potential medical emergencies or signs of distress. Upon identifying such cues, the imaging unit 203 relays the data to the microcontroller for further analysis. If the microcontroller detects patterns consistent with medical emergencies or distress, it triggers an alert. This alert is transmitted to the computing unit via a wireless communication link, prompting the authorities to take immediate action, ensuring that appropriate measures are swiftly implemented for passenger safety and well-being.

[0050] The microcontroller herein is pre-processed with a series of advanced machine learning protocols that are designed to analyze and differentiate between various passenger behaviours. These protocols enable the system to continuously learn and adapt to the specific patterns of behaviour exhibited by passengers, allowing for more accurate and context-aware monitoring. By processing data from imaging unit 203, the machine learning protocols enhance the microcontroller's ability to identify unusual or critical behaviours. This ensures that the system provides precise insights and triggers relevant actions, improving overall response accuracy and efficiency.

[0051] A plurality of sensing module 204 (preferably 2 to 6 in numbers), equidistantly arranged within the interior of the vehicle and synchronized with the imaging unit 203, provided for the continuous monitoring of key operational parameters. These sensing modules 204 include, but are not limited to, an infrared sensor, a speed sensor, and a temperature sensor.

[0052] The infrared sensor detects infrared radiation emitted or reflected by passengers within its range. The infrared sensor operates by emitting infrared light and measuring the amount of light reflected back from the passengers. The sensor then transmits this data to the system for further analysis. The intensity and pattern of the reflected infrared light are processed to determine the presence, movement, and density of passengers inside the vehicle. The infrared sensor is utilized to monitor passenger density and track their distribution throughout the vehicle.

[0053] Afterwards the speed sensor works by measuring the velocity at which the vehicle is moving. The speed sensor measures the rotation of wheels or utilizing radar or GPS technology, to detect the speed of the vehicle in real-time. When the wheels rotate or the radar detects motion, the sensor processes the frequency of the wheel’s rotation or the changes in position relative to the surrounding environment. This information is then transmitted to the microcontroller, which continuously monitors the vehicle’s speed and provides feedback or triggers alerts if speed violations are detected.

[0054] The temperature sensor measures the internal air temperature within the vehicle by detecting fluctuations in thermal energy. This sensor operates by detecting changes in the electrical resistance or voltage across its components as the temperature varies. The temperature sensor then converts these changes into measurable electrical signals that are sent to the microcontroller. The microcontroller processes this data to track temperature changes inside the vehicle, ensuring it remains within acceptable comfort levels for passengers. This sensor assists in monitoring conditions and notifying the system of significant temperature shifts within the vehicle’s environment.

[0055] Based on the data obtained from these sensors, the microcontroller processes the information to assess conditions of overcrowding, speed violations, and seat availability. Upon detecting any of these conditions, the microcontroller updates a corresponding database for record-keeping and analysis. In the event of a speed violation, the microcontroller generates a wireless notification to a computing unit, which is wirelessly linked to the system, thereby notifying the relevant authorities. This communication facilitates timely action and intervention, contributing to the improved operational management and transparency of the public transportation system. The real-time monitoring and notification ensure that transportation conditions are continuously evaluated, enhancing overall safety, regulatory compliance, and efficiency.

[0056] The microcontroller is further configured to store and manage historical data related to passengers' issues and concerns. This stored data is utilized to track recurring patterns or trends over time, enabling the system to analyze the frequency, nature, and resolution of these concerns. By performing trend analysis, the microcontroller identifies areas where service quality can be enhanced, facilitating data-driven decision-making for operational improvements. The historical data serves as a valuable resource for refining service delivery, optimizing response times, and addressing passenger needs in a more proactive and efficient manner.

[0057] In one embodiment of the present invention, certain seats are specifically designated for elderly individuals, women, and people with special needs. Some passengers may occupy these reserved seats and refuse to vacate them when the rightful occupants board. In such cases, the microcontroller, through its imaging unit 203, detects this violation and immediately generates an alert to notify the relevant authorities or bus staff. If the passengers persist in occupying the reserved seats, the microcontroller impose additional charges on the non-compliant individuals, encouraging them to comply. This process ensures that reserved seats are made available to their intended occupants, thus promoting fairness and preventing similar issues in the future, contributing to a comfortable and convenient journey for all passenger.

[0058] In another embodiment of the present invention, if a bus fails to arrive at a designated stop or does not stop for the scheduled duration, an alert will be sent to the managing authority, ensuring prompt resolution. For instance, if a bus was scheduled to arrive at a stop at 8 a.m. and remain for 2 minutes, but the bus does not arrive within this timeframe and a passenger arrives at the station unable to catch the bus, they raise a complaint through the kiosk 101 installed at the station. This allows the authorities to address the issue and take the necessary actions to ensure the service operates smoothly.

[0059] Moreover, a battery is associated with the system for powering up electrical and electronically operated components associated with the system and supplying a voltage to the components. The battery used herein is preferably a Lithium-ion battery which is a rechargeable unit that demands power supply after getting drained. The battery stores the electric current derived from an external source in the form of chemical energy, which when required by the electronic component of the system, derives the required power from the battery for proper functioning of the system.

[0060] The present invention works in the best manner, where the kiosk 101 associated with the system, installed at the public transportation station. The kiosk 101 is located at the bus, train, metro station for providing users with accessible public transport information. The touch interactive display panel 102 is accessed by the user for providing input commands for checking routes and timings of the public transport vehicle. Also, the display panel 102 is capable of providing additional information about alternate routes and available seats on the vehicles based on the user’s preferences. The microcontroller linked with the touch display panel 102 for processing the input commands to retrieve the routes and timings of the vehicles from the linked database, that are displayed on the display panel 102 for allowing the user to review the displayed routes and timings. In case the user is having any latency issues with arrival/departure of the vehicles, the user is required to provide input via the display panel 102. Based on which the microcontroller generates the wireless notification to the computing unit wirelessly linked with the microcontroller to notify the concerned authority regarding the issue to prompt the immediate action. Thereafter the X-Ray unit 201 scans passengers and luggage for prohibited items, before transit. Upon detection of the prohibited items the speaker 202 produces audible alerts for notifying the conductor or driver of the vehicle regarding the prohibited item along with informs the concerned authority via the wireless notification generated by the microcontroller. Also, the speaker 202 produces the alert sound that varies in intensity depending on severity of the detected prohibited item.

[0061] In continuation, the user interface associated with the system and to be installed on the wearable gadget of the passengers, which is wirelessly connected with the microcontroller via the communication module for enabling the passenger to fetch real-time location of the vehicle to monitor navigation routes generated by the GPS (Global Positioning System) module. The GPS module allows for predictive route analysis and alerting the passengers in advance about any deviations or delays in the vehicle's journey. Further the user interface allows the passenger to send feedback or rate journey experience along with feedback regarding solved issues and concerns. Thereafter the rotatable artificial intelligence-based imaging unit 203 monitor the passengers for unusual behaviour, including but not limited to medical emergencies, misbehaviour, or violations of seat occupancy rules. Based on which the microcontroller triggers alerts to the computing unit via the wireless notification for allowing the authorities to ensure swift intervention. The imaging unit 203 also detect facial expressions and body language to identify potential medical emergencies and signs of distress among passengers. And the microcontroller is pre-processed by multiple machine learning protocols for differentiating between the passenger’s behaviours for better context and accurate monitoring. Plurality of sensing module 204 detects multiple parameters including density of passengers, speed of the vehicle, seat occupancy, and temperature variations. Based on the detected parameters the microcontroller detects overcrowding, speed violations and seat availability. In case the speeding violations generates the wireless notification to the computing unit for notifying the authorities, thereby enhancing overall transparency of the public transportation. Furthermore, the microcontroller store historical data of the passenger’s issue and concerns, allowing for trend analysis to improve service quality.

[0062] Although the field of the invention has been described herein with limited reference to specific embodiments, this description is not meant to be construed in a limiting sense. Various modifications of the disclosed embodiments, as well as alternate embodiments of the invention, will become apparent to persons skilled in the art upon reference to the description of the invention. , Claims:1) A public transportation management system, comprising:

i) a kiosk 101 associated with said system, installed at a public transportation station, wherein a touch interactive display panel 102 is mounted on said kiosk 101 that is accessed by a user for providing input commands for checking routes and timings of one or more public transport vehicles;
ii) a microcontroller linked with said touch display panel 102 for processing said input commands to retrieve routes and timings of said vehicles from a linked database, that are displayed on said display panel 102, wherein in case said user is having any latency issues with arrival/departure of said vehicles, said user provides input via said display panel 102, based on which said microcontroller generates a wireless notification to a computing unit wirelessly linked with said microcontroller to notify a concerned authority;
iii) an X-Ray unit 201 associated with said system, installed at an entrance of said public transport vehicle for scanning passengers and luggage for prohibited items, before transit, wherein upon detection of said prohibited items, said microcontroller immediately activates a speaker 202 installed in said vehicle to produce audible alerts for notifying a conductor or driver of said vehicle, and to said concerned authority via a wireless notification;
iv) a user interface installed on a wearable gadget of said passengers, which is wirelessly connected with said microcontroller via a communication module, for enabling said passenger to fetch real-time location of said vehicle to monitor navigation routes, generated by said microcontroller by utilizing a GPS (Global Positioning System) module integrated with said microcontroller, wherein in case said user experiences any issues and concerns during said transit, said user accesses said interface to launch a complaint via a complaint link displayed on said interface, that is further transmitted to said computing unit for alerting said authorities to arrange immediate aid, in view of providing immediate responses to said passenger’s concerns in a seamless manner;
v) a rotatable artificial intelligence-based imaging unit 203 paired with a processor and installed on a ceiling portion of said vehicle for capturing and processing multiple images inside said vehicle, respectively to monitor said passengers for unusual behaviour, including but not limited to medical emergencies, misbehaviour, or violations of seat occupancy rules, based on which said microcontroller triggers alerts to said computing unit via a wireless notification; and
vi) a plurality of sensing module 204 equidistantly arranged inside said vehicle’s interior, and synced with said imaging unit 203 for detecting multiple parameters including density of passengers, speed of said vehicle, seat occupancy, and temperature variations, wherein based on said detected parameters, said microcontroller detects overcrowding, speed violations and seat availability and updates said database, and in case of any violations, a wireless notification is sent to said computing unit for notifying said authorities.

2) The system as claimed in claim 1, wherein said kiosk 101 is located at a bus, train, metro station for providing users with accessible public transport information.

3) The system as claimed in claim 1, wherein said display panel 102 is capable of providing additional information about alternate routes and available seats on said vehicles based on said user’s preferences.

4) The system as claimed in claim 1, wherein said sensing module 204 includes an infrared sensor, a speed sensor and a temperature sensor.

5) The system as claimed in claim 1, wherein said microcontroller is further configured to store historical data of said passenger’s issue and concerns, allowing for trend analysis to improve service quality.

6) The system as claimed in claim 1, wherein said microcontroller is pre-processed by multiple machine learning protocols for differentiating between said passenger’s behaviours for better context and accurate monitoring.

7) The system as claimed in claim 1, wherein said speaker 202 produces an alert sound that varies in intensity depending on severity of said detected prohibited item.

8) The system as claimed in claim 1, wherein said user interface further allows said passenger to send feedback or rate journey experience, along with feedback regarding solved issues and concerns.

9) The system as claimed in claim1, wherein said GPS module allows for predictive route analysis, alerting said passengers in advance about any deviations or delays in said vehicle's journey.

10) The system as claimed in claim 1, wherein said imaging unit 203 is configured to detect facial expressions and body language to identify potential medical emergencies and signs of distress among passengers.