Description:FIELD OF THE INVENTION

[0001] The present invention relates to a retail kiosk for enhanced customer interaction and product assistance that is developed to assist customers in shopping by providing product information, navigation, and support, along with personalized suggestions based on customer preferences, purchase history, and store promotions to enhance the shopping experience.

BACKGROUND OF THE INVENTION

[0002] Retail stores are constantly looking for new ways to improve customer experience, provide better product assistance, and manage store operations more efficiently. With the increasing variety of products, diverse customer needs, and higher expectations for personalized service, physical retail spaces face pressure to match the convenience and responsiveness of online platforms. Retailers also aim to gather real-time customer feedback and optimize store operations like crowd control and environmental comfort to improve customer satisfaction and sales performance.

[0003] Traditionally, customer support in retail outlets has been handled through staff assistance or static displays like printed signs, brochures, or posters. While helpful to some extent, these methods lack real-time interaction and do not adapt to individual customer needs. Store staff may also struggle to communicate with customers speaking different languages or with specific queries that require detailed product knowledge or navigation assistance. Additionally, promotional information, store maps, and product details are often displayed separately, causing delays and confusion for customers trying to make quick and informed decisions. Furthermore, conventional methods of managing customer flow and handling product returns are often inefficient. Most stores rely on manual monitoring of foot traffic and fixed HVAC or lighting systems, which cannot respond dynamically to changes in crowd density.

[0004] US7658327B2 discloses customer care management via a communications systems and methods including, in embodiments, a combination of automated and human services to be provided to a customer in a retail store environment in real time. For example, one embodiment of the present invention provides an automated method for assisting a customer in a retail store comprising: identifying the customer; periodically identifying the customer's position in the store; identifying a product of interest to the customer; and communicating information to the customer via a remote specialized sales agent or other audio, visual and/or computer data relevant to the customer.

[0005] US20140365334A1 discloses system is provided that monitors a customer's movements, locations, product interactions, and purchase behaviour within a physical retail store. Emotional reactions to physical items and the virtual display are also tracked. The customer can utilize a mobile device app to request assistance from a retail store clerk. The app determines the position of the customer's mobile device within the store, such as by using Bluetooth beacons, and then transmits this position and a request for assistance to a server computer. The server gathers information about the customer, and then transmits the information along with the request for assistance and the customer location to a sales clerk. A mobile device used by the clerk receives this information and displays the information and request to the sales clerk.

[0006] Conventionally, many such structures and devices exist for for enhancing customer experience and operational efficiency in retail environments. However, the cited arts have certain limitations pertaining to lacking multilingual communication, comprehensive product interaction capabilities, fabric testing for return validation, dynamic crowd management, and personalized fashion recommendation systems.

[0007] In order to overcome the aforementioned drawbacks, there exists a need in the art to develop a retail kiosk that provides customer service, product assistance, and store operations support by means of data synchronization, multilingual support, dynamic QR code interaction, fabric quality analysis, personalized fashion simulation, automated return validation, and predictive crowd management, thus enhancing customer comfort and operational efficiency in modern retail environments.

OBJECTS OF THE INVENTION

[0008] The principal object of the present invention is to overcome the disadvantages of the prior art.

[0009] An object of the present invention is to develop a retail kiosk that is capable of assisting customers with product information, navigation, and support in real time.

[0010] Another object of the present invention is to develop a retail kiosk that is capable of offering personalized suggestions based on customer preferences, purchase history, and ongoing store promotions in view of improving the shopping experience.

[0011] Another object of the present invention is to develop a retail kiosk that provides virtual clothing trials and outfit planning support to the customer according to the individual body features, upcoming events, and fashion trends.

[0012] Another object of the present invention is to develop a retail kiosk that provides product validation and return checks using purchase data and condition analysis to ensure valid returns and ease the return process for the customers.

[0013] Yet another object of the present invention is to develop a retail kiosk that automatically manages in-store crowd flow and comfort levels by monitoring visitor density and adjusting environmental settings accordingly.

[0014] The foregoing and other objects, features, and advantages of the present invention will become readily apparent upon further review of the following detailed description of the preferred embodiment as illustrated in the accompanying drawings.

SUMMARY OF THE INVENTION

[0015] The present invention relates to a retail kiosk for enhanced customer interaction and product assistance that is an interactive kiosk capable of providing virtual clothing trials, outfit planning, and product validation using purchase data and condition analysis. The kiosk is also capable of streamlining returns by verifying the return product, thereby providing overall assistance and improving customer convenience during shopping.

[0016] According to an embodiment of the present invention, a retail kiosk for enhanced customer interaction and product assistance comprises of a kiosk structure configured for installation in retail outlets, wherein the kiosk is integrated with a display unit for displaying scannable QR codes, multimedia content, and user guidance, a database communicatively coupled to the kiosk and configured to store and update product-related details, store map data, promotional offers, and previous customer profiles and feedback data in real time, wherein the data is retrievable via user interaction, a QR (Quick Response) code generation unit integrated with the display unit for displaying dynamically generated product-specific QR codes, wherein upon scanning the QR codes, the user is redirected to a multilingual interface displayed on the display unit, a microcontroller configured to provide customer support services including product navigation, multilingual query resolution, lost-and-found tracking, complaint lodging, and promotion suggestions, wherein the microcontroller processes user inputs and facilitate communication with store staff(s) in the user’s preferred language, a crowd prediction and management unit comprising at least one camera mounted on the kiosk for detecting foot traffic density to alert incoming users about optimal visiting times, a fabric quality testing platform integrated into the kiosk and comprising a testing base with one or more sensors configured to detect faults in cloth placed thereon.

[0017] According to another embodiment of the present invention, the present invention also includes an OCR sensor adapted to scan purchase bills and verify product return eligibility, a pair of telescopic rods arranged on the platform and connected to a pneumatic plate via a ball-and-socket joint to flip for dual-sided scanning of cloth, one or more ultrasonic sensors are mounted for detecting holes or defects in the cloth, a segregating panel located below the platform and above multiple categorized compartments provided with the kiosk integrated with motorized sliders and includes an electromagnetic strip for dividing the panel into parts, such that after analysis, the panel aligns and releases cloth into respective compartments based on analysis, an AI-enabled mirror integrated with the kiosk and configured with a display and scanning unit, the mirror being operable to simulate clothing on a customer’s body, the microcontroller suggests personalized outfits based on event types, regional preferences, body types, sustainable fashion choices according to digital calendar for pre-event outfit planning and budgeting, a communication module is integrated within the microcontroller for enabling wireless communication between the device and a user’s computing unit, the communication supports real-time data synchronization for personalized user interaction, a feedback collection and analysis unit is integrated with the structurer, to send feedback notifications to customer’s computing unit post-exit, the crowd prediction and management unit triggers alerts to customers and adjusts environmental parameters within the store to enhance customer comfort based on real-time crowd data, the OCR sensor reads invoice or bill data printed on the cloth to authenticate purchase date and offer-based eligibility for return validation, the microcontroller uses advanced color analysis and body shape recognition to recommend outfit styles that are compatible with the user’s preferences and environmental lighting conditions, and a battery is associated with the device for supplying power to electrical and electronically operated components associated with the device.

[0018] While the invention has been described and shown with particular reference to the preferred embodiment, it will be apparent that variations might be possible that would fall within the scope of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS

[0019] These and other features, aspects, and advantages of the present invention will become better understood with regard to the following description, appended claims, and accompanying drawings where:
Figure 1 illustrates an isometric view of a retail kiosk for enhanced customer interaction and product assistance.

DETAILED DESCRIPTION OF THE INVENTION

[0020] The following description includes the preferred best mode of one embodiment of the present invention. It will be clear from this description of the invention that the invention is not limited to these illustrated embodiments but that the invention also includes a variety of modifications and embodiments thereto. Therefore, the present description should be seen as illustrative and not limiting. While the invention is susceptible to various modifications and alternative constructions, it should be understood, that there is no intention to limit the invention to the specific form disclosed, but, on the contrary, the invention is to cover all modifications, alternative constructions, and equivalents falling within the spirit and scope of the invention as defined in the claims.

[0021] In any embodiment described herein, the open-ended terms "comprising," "comprises,” and the like (which are synonymous with "including," "having” and "characterized by") may be replaced by the respective partially closed phrases "consisting essentially of," consists essentially of," and the like or the respective closed phrases "consisting of," "consists of, the like.

[0022] As used herein, the singular forms “a,” “an,” and “the” designate both the singular and the plural, unless expressly stated to designate the singular only.

[0023] The present invention relates to a retail kiosk for enhanced customer interaction and product assistance that is capable of managing customers in retail outlets by maintaining in-store crowd flow, adjusts environmental parameters for comfort, and delivers tailored assistance from buying to return in multilingual manner to enhance the customer experience in malls and shops through comprehensive guidance.

[0024] Referring to Figure 1, an isometric view of a retail kiosk for enhanced customer interaction and product assistance is illustrated, comprises of a kiosk structure 101 integrated with a display unit 102, a fabric quality testing platform integrated into the kiosk 101 and comprising a testing base 103, a pair of telescopic rods 104 arranged on the platform and connected to a pneumatic plate 105 via a ball-and-socket joint 106, a segregating panel 107 located below the platform and above multiple categorized compartments 108 provided with the kiosk 101, the segregating panel 107 is mounted on motorized sliders 109 and includes an electromagnetic strip 110, and an AI-enabled mirror 111 integrated with the kiosk 101, and one camera 112 mounted on the kiosk 101.

[0025] The present invention discloses a kiosk structure 101 that is developed to be installed in retail outlets to serve the purpose of guiding and assisting customers. The kiosk structure 101 is small open-fronted cubicle for encasing various components associated with the structure, developed to be installed within the store. A user is required to access and presses a switch button arranged on the kiosk structure 101 to start the assisting process in the requires outlet. The switch button when pressed by the user, opens up an electrical circuit and allows currents to flow for powering an associated microcontroller of the device for operating of all the linked components for performing their respective functions upon actuation.

[0026] The microcontroller turns on a display unit 102 integrated with the kiosk structure 101 for displaying scannable QR (quick-response) codes, multimedia content, and user guidance. The display unit 102 is a digital interface including a LCD/LED panel 107 that provides visual communication hub between the user and the kiosk structure 101. The microcontroller controls what content appears on the display unit 102.

[0027] When no one is interacting, the kiosk 101 enters attract mode, showing looping promotional videos. The microcontroller retrieves multimedia files from a database communicatively coupled to the kiosk 101 and configured to store and update product-related details, map data, promotional offers, and previous customer profiles and feedback data in real time. The microcontroller sends the content to a media player component of the display unit 102 that is played with timing, resolution, and audio settings controlled by the microcontroller.

[0028] The microcontroller receives or generates a product-specific or service-specific QR code using an integrated QR code generation library. The QR code is rendered as an image in the form of Scalable Vector Graphics (SVG) or Portable Network Graphics (PNG). This image is sent to the display unit 102 and shown in a designated area (e.g., top-right corner or full screen).

[0029] In an exemplary embodiment of the present invention: During the time when a customer searches for a specific product on the kiosk 101. The kiosk 101 retrieves product details and dynamically generates a QR code that links to more information, an Augmented reality (AR) trial, or purchase page. The display unit 102 shows: Product name, Image, price, and QR code: "Scan to Buy" or "Scan for Details"

[0030] During interaction with the user, the display unit 102 fetches the data from the database and provides user guidance by displaying product-related details and step-by-step instructions to guide the users. A Graphical User Interface (GUI) associated with the microcontroller allows users to interact with display unit 102 through visual elements like icons, buttons, menus, and windows, rather than text commands.

[0031] The display unit 102 is integrated with a QR (Quick Response) code generation unit to generate product-specific QR codes. The display unit 102 integrates a QR code generation module that creates product-specific QR codes by encoding relevant product information, such as serial numbers, specifications, or URL (Uniform Resource Locator), into a machine-readable pattern. When a product is selected by the user, the relevant data is retrieved and converted into a QR code image. This image is generated digitally and displayed on the display unit 102, allowing users to scan it with a user’s computing unit for quick access to detailed product details, authentication, or related services.

[0032] The user’s computing unit is wirelessly associated with the microcontroller via a communication module integrated within the microcontroller to support real-time data synchronization for personalized user interaction. The communication module facilitates data exchange between computing unit and microcontroller by encoding and sending information over various channels, such as Wireless Fidelity (Wi-Fi), Bluetooth, or cellular networks. The module receives and decodes incoming data from the user's command. The module incorporates error-checking mechanisms to detect and correct data corruption or loss and manages data routing to direct information to the microcontroller.

[0033] The communication module, such as a Wireless Fidelity (Wi-Fi) module connects to the microcontroller to wirelessly transfer data to the computing unit, like a smartphone or server, over a Wi-Fi network. The microcontroller sends the data via the Wi-Fi module to a remote server or cloud service using standard communication protocols (such as HTTP or MQTT). The computing unit then processes the data and sends an alert (such as a notification or email) to send alerts or notification to the users.

[0034] Once the user scans the QR code, the user is redirected to a multilingual interface displayed on the display unit 102 that helps to detect the user's preferred language. Then, the display unit 102 provides options such as product details, instructions, or support in multiple languages, making it accessible to a diverse user base in view of improving user experience and ensuring clear communication regardless of language barriers.

[0035] The user interacts with the display unit 102 regarding customer support services including product navigation, multilingual query resolution, lost-and-found tracking, complaint lodging, and promotion suggestions. Users are able to choose their preferred language at the start, and all responses and prompts are translated accordingly. Users could also search for products using keywords or category-based browsing.

[0036] Lost-and-Found Tracking allows customers to report or inquire about lost items by recording customer reports and cross-checks with a central repository of found items and alerts store staff automatically when a match is detected. Complaint Lodging allows the customers to file complaints that is categorized by the microcontroller based on severity and nature (e.g., product, service, environment). Complaints are logged into a central database and later routed to the relevant department. A confirmation receipt or tracking number is provided to the user. Based on user preferences, previous interactions, or current shopping trends, the display unit 102 suggest relevant store promotions.

[0037] The microcontroller processes user inputs and facilitate communication with store staff(s) in the user’s preferred language. Staff members are notified in real time via their respective computing units. The microcontroller translates customer messages into the staff's language and vice versa, enabling seamless multilingual communication.

[0038] The kiosk structure 101 is integrated with a crowd prediction and management unit to allow customers to monitor real-time crowd levels remotely through the outlet's official mobile interface and on-site wall screens. The management unit comprises of at least one camera 112 mounted on the kiosk 101 for detecting foot traffic density. The camera 112 captures real-time footage of foot traffic near the outlet and the microcontroller uses image processing and artificial intelligence protocols to analyse the density and movement of people in the monitored area. This data is then processed to estimate current crowd levels, which are transmitted to the management unit.

[0039] Based on the received data, the microcontroller alert incoming users about optimal visiting times. During peak shopping hours, when crowding may impact the customer experience, then based on the prediction, the customers who are checking the live crowd status are alerted of the shopping mall through their mobile interface and recommends less busy times to visit. Additionally, the microcontroller also informs the store staff to adjust the HVAC (Heating ventilation and Air Conditioning) and lighting fixtures during peak hours. The crowd prediction and management unit triggers alerts to customers and adjusts environmental parameters within the store to enhance customer comfort based on real-time crowd data.

[0040] The kiosk 101 is integrated with a fabric quality testing platform comprises of a testing base 103 embedded with one or more sensors configured to detect faults in cloth placed thereon. The sensors may include an optical sensor to identify cuts, tears, or loose threads, faded or stained areas by comparing color uniformity, and weave irregularities and a texture sensor to analyze mechanical properties of the fabric such as thickness, softness, and elasticity (stretchiness).

[0041] The optical sensor uses a high-resolution RGB camera that captures a detailed image of the fabric under uniform lighting. A multispectral camera captures images across different wavelengths to highlight defects not visible to the naked eye, such as moisture damage or chemical stains. The image is cleaned and enhanced by adjusting brightness and contrast, removing background noise, and normalizing color tones. The images are processed by the microcontroller for the fabric quality testing.

[0042] Texture Sensor used herein is a force-sensitive resistors (FSRs) are thin, flexible sensors that change resistance based on pressure applied. The fabric is placed over the sensor, and a small actuator or robotic arm presses down on it. The sensor measures how much the resistance changes under known pressure.

[0043] The testing base 103 is also integrated with an OCR sensor adapted to scan purchase bills and verify product return eligibility based on purchase history and return policy. The OCR sensor reads invoice or bill data printed on the cloth to authenticate purchase date and offer-based eligibility for return validation. The OCR sensor in the testing base 103 scans printed invoices or bills on the cloth to extract relevant data such as purchase date, product details, and transaction information. Using optical character recognition technology, it converts the printed text into digital data, which is then analysed by the microcontroller to verify the purchase history against return policies. This process authenticates if the item is eligible for return based on factors like purchase date and applicable offers.

[0044] The kiosk structure 101 also scans the clothes for detecting holes or defects via one or more ultrasonic sensors mounted over a pneumatic plate 105 attached to the testing platform to allow the user to place the cloth to be checked. The ultrasonic sensors utilize the reflection principle and emit high-frequency sound waves that travel through the fabric. When these waves encounter a discontinuity, such as a hole or defect, part of the sound is reflected back to the sensor. The sensor measures the time it takes for the reflected waves to return, calculating the distance to the defect. By analysing these reflections, the microcontroller identifies and map out any imperfections in the fabric, enabling precise quality control.

[0045] The pneumatic plate 105 is arranged on the platform via a pair of telescopic rods 104 and ball-and-socket joint 106, actuated by the microcontroller to flip the plate 105 for dual-sided scanning of cloth. The telescopic rods 104 are powered by a pneumatic unit that includes an air compressor, air cylinder, air valves and piston which works in collaboration to aid in extension and retraction of the rods 104. The pneumatic unit is operated by the microcontroller, such that the microcontroller actuates valve to allow passage of compressed air from the compressor within the cylinder from one end, the compressed air further develops pressure against the piston and results in pushing and extending the piston. The piston is connected with the rod 104 and due to applied pressure the rods 104 extends and similarly, the microcontroller retracts the rod 104 by pushing compressed air via the other end of the cylinder, by opening the corresponding valve resulting in retraction of the piston, and the retraction of the rods 104. Thus, the microcontroller regulates the extension/retraction of the rod 104 to adjust the height or position of the plate 105.

[0046] The ball-and-socket joint 106 allows for smooth, adjustable movement in various directions. The joint 106 has a ball-shaped part that fits into a cup-like socket. A motor controls this ball, making the ball move around inside the socket. Actuators adjust the ball’s position to ensure it moves accurately and flexibly, enabling precise control and positioning in multiple directions to flip the pneumatic plate 105 for ensuring proper scanning.

[0047] After the analysis of the clothes, the cloth is transferred to a segregating panel 107 located below the platform to segregate the clothes into multiple categorized compartments 108 provided with the kiosk 101. Based on the analysis, the microcontroller actuates motorized slider 109 configured with the segregating panel 107 to move the panel 107 over the compartments 108.

[0048] The slider 109 moves back and forth, allowing the panel 107 to move. The motorized slider 109 operates through a motor controlled by the microcontroller, which drives the slider 109 movement along a track to slide over the dedicated compartment 108.

[0049] Once positioned over the compartment 108, the panel 107 is integrated with electromagnetic strip 110 for dividing the panel 107 into parts and the specific electromagnetic strip 110 is actuated by the microcontroller to release cloth into respective compartments 108 based on analysis. The strip 110 comprises a coil that, when energized by the microcontroller, generates a magnetic field, attracting or repelling a ferromagnetic element embedded within the panel 107. By selectively activating specific coils, the microcontroller controls the movement of the ferromagnetic element, effectively dividing the panel 107 into distinct sections.

[0050] Further, the kiosk structure 101 is installed with an Artificial Intelligence (AI)-enabled mirror 111 including a display and scanning unit. The scanning unit scans the body, skin tone, and fashion trends of the user. The scanning unit uses high-resolution cameras to capture detailed images of the user's body and face, and the lighting enhances the visibility of skin features. The microcontroller processes these images to assess body dimensions, detect skin conditions, and identify skin tone. Additionally, the microcontroller may analyze fashion trends by referencing the database.

[0051] Based on the scanning, the mirror 111 simulates clothing on a customer’s body by using advanced color analysis and body shape recognition to recommend outfit styles that are compatible with the user’s preferences and environmental lighting conditions, thus enhancing the shopping experience. The microcontroller also suggests personalized outfits based on event types, regional preferences, body types, sustainable fashion choices over the display. The microcontroller fetches the customer’s digital calendar for pre-event outfit planning and budgeting.

[0052] The structure is integrated with a feedback collection and analysis unit to send feedback notifications to customer’s computing unit post-exit. The microcontroller processes the feedback to identify areas of improvement and generate actionable insights for store management. The feedback collection and analysis unit captures real-time customer sentiments through interactive interface. Customers provide immediate feedback upon exiting, which is then transmitted to the microcontroller that categorize and analyse the feedback, identifying patterns and areas needing attention. The microcontroller generates actionable insights; such as alerts for negative sentiments or trends in customer dissatisfaction. These insights are communicated to store management via notifications, enabling prompt responses and continuous improvement in customer experience.

[0053] Moreover, a battery (not shown in figure) is associated with the device to supply power to electrically powered components which are employed herein. The battery is comprised of a pair of electrodes known as a cathode and an anode. A voltage is generated between the anode and cathode via oxidation/reduction and thus produces the electrical energy to provide to the device.

[0054] The present invention works best in the following manner, where the kiosk structure 101 configured for installation in retail outlets to enhance customer engagement and streamline store operations. Customers begin their interaction by scanning QR codes displayed on the kiosk's 101 screen, which direct them to multilingual interfaces offering product details, promotional offers, and store navigation assistance. The kiosk’s 101 database stores real-time product information, customer profiles, and feedback data, enabling personalized support and targeted marketing. The predictive crowd management system, utilizing mounted cameras, monitors foot traffic and dynamically adjusts store lighting, HVAC, and informs staff about peak hours, improving customer comfort and operational efficiency. The fabric quality testing platform, equipped with sensors and the OCR sensor, authenticates purchase details on clothing items, verifies return eligibility based on purchase history and policies, and detects fabric faults or defects. The segregating panel 107 automatically sorts items into categorized compartments 108 after analysis, optimizing inventory management. Additionally, the AI-enabled mirror 111 offers virtual try-ons by simulating clothing on the customer's body, considering personal preferences, body shape, skin tone, and fashion trends, while integrating with digital calendars for event-based outfit planning. Wireless communication modules facilitate real-time data synchronization, and feedback collection units provide insights for continuous improvement, making the entire shopping experience more personalized, efficient, and engaging.

[0055] Although the field of the invention has been described herein with limited reference to specific embodiments, this description is not meant to be construed in a limiting sense. Various modifications of the disclosed embodiments, as well as alternate embodiments of the invention, will become apparent to persons skilled in the art upon reference to the description of the invention. , Claims:1) A retail kiosk 101 for enhanced customer interaction and product assistance, comprising:

i) a kiosk structure 101 configured for installation in retail outlets, wherein said kiosk 101 is integrated with a display unit 102 for displaying scannable QR (Quick Response) codes, multimedia content, and user guidance;
ii) a database communicatively coupled to said kiosk 101 and configured to store and update product-related details, store map data, promotional offers, and previous customer profiles and feedback data in real time, wherein said data is retrievable via user interaction;
iii) a QR code generation unit integrated with said display unit 102 for displaying dynamically generated product-specific QR codes, wherein upon scanning said QR codes, said user is redirected to a multilingual interface displayed on said display unit 102;
iv) a microcontroller configured to provide customer support services including product navigation, multilingual query resolution, lost-and-found tracking, complaint lodging, and promotion suggestions, wherein said microcontroller processes user inputs and facilitate communication with store staff(s) in the user’s preferred language;
v) a crowd prediction and management unit comprising at least one camera 112 mounted on said kiosk 101 for detecting foot traffic density, wherein data from said camera 112 is processed by said microcontroller to alert incoming users about optimal visiting times, and said microcontroller communicates with store utilities for dynamic adjustment of HVAC (Heating ventilation and Air Conditioning) and lighting fixtures and notifies store staff and security during peak hours;
vi) a fabric quality testing platform integrated into said kiosk 101 and comprising a testing base 103 with one or more sensors configured to detect faults in cloth placed thereon, and an OCR sensor adapted to scan purchase bills and verify product return eligibility based on purchase history and return policy;
vii) a pair of telescopic rods 104 arranged on said platform and connected to a pneumatic plate 105 via a ball-and-socket joint 106, wherein said plate 105 is configured to flip for dual-sided scanning of cloth, and wherein one or more ultrasonic sensors are mounted for detecting holes or defects in said cloth;
viii) a segregating panel 107 located below said platform and above multiple categorized compartments 108 provided with the kiosk 101, wherein said segregating panel 107 is mounted on motorized sliders 109 and includes an electromagnetic strip 110 for dividing said panel 107 into parts, such that after analysis, said panel 107 aligns and releases cloth into respective compartments 108 based on analysis; and
ix) an AI-enabled mirror 111 integrated with said kiosk 101 and configured with a display and scanning unit, said mirror 111 being operable to simulate clothing on a customer’s body based on body scanning, skin tone, and fashion trends, wherein said microcontroller suggests personalized outfits based on event types, regional preferences, body types, sustainable fashion choices, and integrates with the customer’s digital calendar for pre-event outfit planning and budgeting.

2) The device as claimed in claim 1, wherein a communication module is integrated within said microcontroller for enabling wireless communication between said device and a user’s computing unit, said communication supports real-time data synchronization for personalized user interaction.

3) The device as claimed in claim 1, wherein a feedback collection and analysis unit is integrated with said structure, feedback notifications are sent to customer computing unit post-exit, and said microcontroller processes said feedback to identify areas of improvement and generate actionable insights for store management.

4) The device as claimed in claim 1, wherein the predictive crowd management unit triggers alerts to customers and adjusts environmental parameters within the store to enhance customer comfort based on real-time crowd data.

5) The device as claimed in claim 1, wherein said OCR sensor reads invoice or bill data printed on the cloth to authenticate purchase date and offer-based eligibility for return validation.

6) The device as claimed in claim 1, wherein said microcontroller uses advanced color analysis and body shape recognition to recommend outfit styles that are compatible with the user’s preferences and environmental lighting conditions.

7) The device as claimed in claim 1, wherein a battery is associated with said device for supplying power to electrical and electronically operated components associated with said device.