[001]The present disclosure relates to the field of electronic devices. More
particularly, the present disclosure relates to device for providing on road vehicular and other service assistance and method thereof.
BACKGROUND
[002]The background description includes information that may be useful in
understanding the present invention. It is not an admission that any of the information provided herein is prior art or relevant to the presently claimed invention, or that any publication specifically or implicitly referenced is prior art.
[003] While travelling using own vehicle a user can face a situation wherein, he/she
require a service that is located at a proximal distance by an authentic and a trustworthy service representative. One such example includes a breakdown of the vehicle due to mechanical failure of the vehicle in such a way that the failure prevents the vehicle from being operated at all, or impedes the vehicle's operation so much, that it is very difficult, nearly impossible, or else dangerous to operate. The vehicle breakdowns can occur for a large number of reasons. Depending on the nature of the problem, the vehicle may or may not need to be towed to an automobile repair workshop. The examples of such mechanical failures can include a dead car battery, fuel pump, poor quality fuel, faulty electrical wiring, fuel pressure problems, overlooked leaks or missing caps, wheel change, mechanical problems, damaged/flat tyres, clutch, ignition, cooling, heating, ventilation and air conditioning, overheating of engines and the like.
[004] There exists a significant motivation to develop a service requesting device
that can be associated with a vehicle for requesting a service. Since the users prefer travelling
using their own vehicle and not the public transport, therefore it is very evident that the users
would require various services while they are travelling such as refreshment, food, catering,
repairing etc. and that to with minimal time delay. Therefore, searching, locating of the
service providers/vendors needs to be performed with enhanced efficiency.
[005] Prior art does not provide a device that can assist car drivers/ owners for
finding various service centres (local vendors/authorized service centres) nearby and ultimately are unable to make use of their services to make the journey secure, safe journey, carefree and enjoyable. Further, there are company authorized service centres, but services of

these service centres are conditionally limited to some range of kilometres. Authorised service centres do not offer services on all parts such as spark plugs, belts, brake pads and linings, clutch disc/facing, filters, bulbs, fuses, engine tuning, oil/fluid changes, filters replenishment, wheel balancing, etc. excess charges by company authorised service centre is also one of main concern for customers.However, in the prior-art there is no system and method available in market that track and provide all details of authentic local and authorized service centers located nearby vehicle breakdown incident. Further, there is no device and system available in market that assists a user to identify location through GPS and other vehicle related information.
[006] There is therefore, a need in the art to provide a service requesting device that
can be associated with a vehicle. In that overcome the above-mentioned and other limitations of the existing solutions and utilize techniques, which are robust, accurate, fast, efficient, cost effective and simple.
OBJECTS OF THE PRESENT DISCLOSURE
[007] Some of the objects of the present disclosure, which at least one embodiment
herein satisfies are as listed herein below.
[008] It is an object of the present disclosure to provide a service requesting device.
[009] It is another object of the present disclosure to provide a method of requesting
service.
[0010] It is another object of the present disclosure to provide a service requesting
device that assists in increase number of targeted customers for vendor entities thus
decreasing service cost of vehicle of customers.
[0011] It is another object of the present disclosure to provide a service requesting
device to help locate vendor entities within proximity of the user.
[0012] It is another object of the present disclosure to provide a service requesting
device that assists in locating vendor entities in remote location with reduced delay.
[0013] It is yet another object of the present disclosure to provide a service requesting
device that helps providing need-based quality service at desired price and location.
SUMMARY
[0014] The present disclosure relates to the field of electronic devices. More
particularly, the present disclosure relates to device for providing on road vehicular and other service assistance and method thereof.

[0015] According to an aspect of present disclosure, a service requesting device
associated with a vehicle is disclosed. The device includes: a set of sensors to sense a real¬time location of the vehicle; and a control unit operatively coupled with the set of sensors, the control unit comprising a processor coupled to a memory storing instructions executable by the processor to: receive a set of data packets pertaining to a request for a service from a computing device associated with a user, wherein the request comprises a first set of attributes such at least a second set of attributes selected from the first set of attributes pertains to location of the requested service; and responsive to the requested service, display on the computing device, one or more vendor entities and associated location of each of the one or more vendor entities within a distance determined by comparing the second set of attributes with the sensed location of the vehicle.
[0016] In an embodiment, the set of sensors comprises any or a combination of a
global positioning system (GPS) sensor, a proximity sensor and a GSM unit.
[0017] In an embodiment, the GSM unit enables transmission of the request to a
computing device associated with the at least one vendor entity to enable the vendor entity to locate the vehicle.
[0018] In an embodiment, a third set of attributes selected from the first set of
attributes comprises any or a combination of name of the user, contact information of the user such as mobile number, an instant location of the vehicle, recognition information of the vehicle such as type of the vehicle, type of the service requested.
[0019] In an embodiment, a unique identifier is generated and transmitted by a server
to the computing device communicatively coupled with the server for validating of the requested service.
[0020] In an embodiment, the unique identifier is shared by the user with the
computing device associated with the selected vendor entity using the computing device
associated with the user indicating completion of the requested service.
[0021] In an embodiment, the device configured to determine, and display on the
computing associated with the user an estimated price for the requested service.
[0022] Another aspect of the present disclosure provides a method for requesting a
service. The method includes: receiving, by one or more processors of a control unit, a set of data packets pertaining to a request for a service from a computing device associated with a user, wherein the request comprises a first set of attributes such at least a second set of attributes selected from the first set of attributes pertains to location of the requested service; and responsive to the requested service, displaying, by the one or more processors, on the

computing device, one or more vendor entities and associated location of each of the one or
more vendor entities within a distance determined by comparing the second set of attributes
with location of the vehicle sensed by a set of sensors.
[0023] In an embodiment, each of the displayed one or more vendor entities is
associated with one or more details, wherein the one or more details comprises any or a
combination of a name of the vendor entity, a contact number of the vendor entity, distance
of the vendor entity from the vehicle and proficiency level of the vendor entity.
[0024] Various objects, features, aspects and advantages of the present disclosure will
become more apparent from the following detailed description of preferred embodiments,
along with the accompanying drawing figures in which like numerals represent like features.
BRIEF DESCRIPTION OF THE DRAWINGS
[0025] In the figures, similar components and/or features may have the same
reference label. Further, various components of the same type may be distinguished by
following the reference label with a second label that distinguishes among the similar
components. If only the first reference label is used in the specification, the description is
applicable to any one of the similar components having the same first reference label
irrespective of the second reference label.
[0026] FIG. 1 illustrates an exemplary network architecture in which or with which
proposed device can be implemented in accordance with an embodiment of the present
disclosure.
[0027] FIG. 2 is a flow diagram illustrating a process for requesting service in
accordance with an embodiment of the present disclosure.
DETAILED DESCRIPTION
[0028] In the following description, numerous specific details are set forth in order to
provide a thorough understanding of embodiments of the present invention. It will be apparent to one skilled in the art that embodiments of the present invention may be practiced without some of these specific details.
[0029] Embodiments of the present invention include various steps, which will be
described below. The steps may be performed by hardware components or may be embodied in machine-executable instructions, which may be used to cause a general-purpose or special-purpose processor programmed with the instructions to perform the steps. Alternatively, steps

may be performed by a combination of hardware, software, firmware and/or by human operators.
[0030] Embodiments of the present invention may be provided as a computer program
product, which may include a machine-readable storage medium tangibly embodying thereon instructions, which may be used to program a computer (or other electronic devices) to perform a process. The machine-readable medium may include, but is not limited to, fixed (hard) drives, magnetic tape, floppy diskettes, optical disks, compact disc read-only memories (CD-ROMs), and magneto-optical disks, semiconductor memories, such as ROMs, PROMs, random access memories (RAMs), programmable read-only memories (PROMs), erasable PROMs (EPROMs), electrically erasable PROMs (EEPROMs), flash memory, magnetic or optical cards, or other type of media/machine-readable medium suitable for storing electronic instructions (e.g., computer programming code, such as software or firmware).
[0031] Various methods described herein may be practiced by combining one or more
machine-readable storage media containing the code according to the present invention with
appropriate standard computer hardware to execute the code contained therein. An apparatus
for practicing various embodiments of the present invention may involve one or more
computers (or one or more processors within a single computer) and storage systems
containing or having network access to computer program(s) coded in accordance with
various methods described herein, and the method steps of the invention could be
accomplished by modules, routines, subroutines, or subparts of a computer program product.
[0032] If the specification states a component or feature “may”, “can”, “could”, or
“might” be included or have a characteristic, that particular component or feature is not required to be included or have the characteristic.
[0033] As used in the description herein and throughout the claims that follow, the
meaning of “a,” “an,” and “the” includes plural reference unless the context clearly dictates otherwise. Also, as used in the description herein, the meaning of “in” includes “in” and “on” unless the context clearly dictates otherwise.
[0034] Exemplary embodiments will now be described more fully hereinafter with
reference to the accompanying drawings, in which exemplary embodiments are shown. This invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. These embodiments are provided so that this invention will be thorough and complete and will fully convey the scope of the invention to those of ordinary skill in the art. Moreover, all statements herein reciting embodiments of the
6

invention, as well as specific examples thereof, are intended to encompass both structural and functional equivalents thereof. Additionally, it is intended that such equivalents include both currently known equivalents as well as equivalents developed in the future (i.e., any elements developed that perform the same function, regardless of structure).
[0035] While embodiments of the present invention have been illustrated and
described, it will be clear that the invention is not limited to these embodiments only. Numerous modifications, changes, variations, substitutions, and equivalents will be apparent to those skilled in the art, without departing from the spirit and scope of the invention, as described in the claim.
[0036] The present disclosure relates to the field of electronic devices. More
particularly, the present disclosure relates to device for providing on road vehicular and other service assistance and method thereof.
[0037] According to an aspect of present disclosure, a service requesting device
associated with a vehicle is disclosed. The device includes: a set of sensors to sense a real¬time location of the vehicle; and a control unit operatively coupled with the set of sensors, the control unit comprising a processor coupled to a memory storing instructions executable by the processor to: receive a set of data packets pertaining to a request for a service from a computing device associated with a user, wherein the request comprises a first set of attributes such at least a second set of attributes selected from the first set of attributes pertains to location of the requested service; and responsive to the requested service, display on the computing device, one or more vendor entities and associated location of each of the one or more vendor entities within a distance determined by comparing the second set of attributes with the sensed location of the vehicle.
[0038] In an embodiment, the set of sensors comprises any or a combination of a
global positioning system (GPS) sensor, a proximity sensor and a GSM unit.
[0039] In an embodiment, the GSM unit enables transmission of the request to a
computing device associated with the at least one vendor entity to enable the vendor entity to locate the vehicle.
[0040] In an embodiment, a third set of attributes selected from the first set of
attributes comprises any or a combination of name of the user, contact information of the user such as mobile number, an instant location of the vehicle, recognition information of the vehicle such as type of the vehicle, type of the service requested.
7

[0041] In an embodiment, a unique identifier is generated and transmitted by a server
to the computing device communicatively coupled with the server for validating of the requested service.
[0042] In an embodiment, the unique identifier is shared by the user with the
computing device associated with the selected vendor entity using the computing device associated with the user indicating completion of the requested service.
[0043] In an embodiment, the device configured to determine, and display on the
computing associated with the user an estimated price for the requested service.
[0044] Another aspect of the present disclosure provides a method for requesting a
service. The method includes: receiving, by one or more processors of a control unit, a set of data packets pertaining to a request for a service from a computing device associated with a user, wherein the request comprises a first set of attributes such at least a second set of attributes selected from the first set of attributes pertains to location of the requested service; and responsive to the requested service, displaying, by the one or more processors, on the computing device, one or more vendor entities and associated location of each of the one or more vendor entities within a distance determined by comparing the second set of attributes with location of the vehicle sensed by a set of sensors.
[0045] In an embodiment, each of the displayed one or more vendor entities is
associated with one or more details, wherein the one or more details comprises any or a combination of a name of the vendor entity, a contact number of the vendor entity, distance of the vendor entity from the vehicle and proficiency level of the vendor entity.
[0046] FIG. 1 illustrates an exemplary network architecture in which or with which
proposed device can be implemented in accordance with an embodiment of the present disclosure.
[0047] As illustrated network implementation 100, service requesting devices 106-1,
106-2….106-N (collectively referred to as devices 106 herein and individually referred to as device 106 herein) can be incorporated with vehicles 104-1, 104-2…..104-N (collectively referred to as vehicles 104 herein and individually referred to as vehicle 104 herein). In an embodiment the devices 104 can be operatively coupled with user computing devices 102-1, 102-2…..102-N (collectively referred to as user devices 102 herein and individually referred to as user device 102 herein) users can interact with the device 106 through their user devices 102.
[0048] In an embodiment, the device 106 can be operatively coupled to a remote-
located server 112 through a network 108. Further, vendor computing devices 110-1,110-8

2……10-N (collectively referred to as vendor devices 110 herein and individually referred to as 110 herein) can be operatively coupled to the server 114 through the network 108. In an embodiment, vendor entities 112-1, 112-2…112-N (collectively referred to as vendor entities 112 or entities 112 herein and individually referred to as vendor entity 112 or entity 112 herein) can interact with the server 114 through their vendor devices 110. In an embodiment, the entity 112 can include but not limited to an individual, a company, an organisation and government institution.
[0049] The network 108 can be a wireless network, a wired network or a combination
thereof that can be implemented as one of the different types of networks, such as Intranet, Local Area Network (LAN), Wide Area Network (WAN), Internet, and the like. Further, the network 104 can either be a dedicated network or a shared network. The shared network can represent an association of the different types of networks that can use variety of protocols, for example, Hypertext Transfer Protocol (HTTP), Transmission Control Protocol/Internet Protocol (TCP/IP), Wireless Application Protocol (WAP), and the like.
[0050] In an embodiment, the server 114 can require the users and the entities 112 to
register themselves and further can require them to provide a user name and password that needs to be provided by the entities 112 and the user t logon to their respective accounts. The registration can be based on details such as name, address, e-mail address, phone number, and the like. Also, the server 114 can utilize a unique identifier such as PAN card, Aadhar Card, voter ID, and the like, provided by the user and/or entity 112, to verify the authenticity of the user and/or the entity 112 respectively. Also, in an embodiment, said unique identifier can avoid multiplicity of registration of the same user and or the entity 112.
[0051] In an aspect, while registration, the server 114 can require the user and/or the
entity 112 to enter his/her physical address/location or the server 114 can retrieve the current location of the user and/or the entity 112 by retrieving current location of the user device 102 or the vendor device 110 of the respective user and/or the entity 112. It would be appreciated by the one skilled in the art that the location of the user device 102 or the vendor device 110 of the respective user and/or the entity 112 can be tracked using any or a combination of tracking technologies such as Geographic Information Systems (GIS), Global Positioning System (GPS), Radio Frequency Identification (RFID), Wireless Local Area Network (WLAN) and the like.
[0052] In an embodiment, the device 106 can include a set of sensors to sense real
time location of the vehicle 104 that the device 106 is configured with. The set of sensors can be configured such that they sense real-time location of the device 104. In an embodiment,
9

the set of sensors can include but not limited to GPS sensors. The device 106 can include a GSM sensor unit for facilitating communication with the server 114 and or the vendor devices 110.
[0053] In an exemplary embodiment, when the user needs assistance such as in case
of car servicing/ emergency, the user will open the computing device 102, which is interfaced with the device 106. With the help of GPS sensor, location can be tracked and among various available options user can select the particular option/service he/she want to request. Data of the entity/local vendor 112and other service stations can be stored in the server 114. Entities 112 may be located in different geographical locations and may each be managed and/or controlled by a business entity providing services. For example, entity 112 provide one or more maintenance services for the vehicles 104.
[0054] In an embodiment, the device 106 can require the user to login, GSM unit and
the GPS sensor of the device can send at least one location attributes to the control unit operatively coupled to the GSM unit and the GPS sensor of the device106. The control unit can process the information and send it to the user device 102 for monitoring real-time location of the device 106. In an embodiment when the user require to access or request any service he/she can use their user device 102 for selecting the service from set of service options given in list, else problem can be mentioned if not listed in set of service options. For example, if there is some abnormal problem like weird noise coming from vehicle, then same problem can be mentioned. Further, the selected or mentioned service can be categorised into two parts, regular service or emergency service, based on selection of the service, information request can be used for initiating a request for service.
[0055] Now based on the request, the distance needs to be determined that can be
used for determining the entities 112. Once the request is received, the control unit can retrieve the location information of the device 104 and the maximum distance the user want the entity 114 to be located from the request. Now based on the maximum distance and the current position of the device 104, the distance for looking up for the entities 112 can be determined. Now, based on the determined distance a set of entities that are eligible for completion of the request can be presented on the user device 102.Further, the control unit can determine an estimated cost can according to the selected service or an estimate can be provided manually by the entity 112. Further, a unique identifier can be generated by the server 114 and sent to the user device 102.
[0056] It would be appreciated by the person skilled in the art that the distance
determined based on the position of the device and the position received from the user can be
10

used for determining appropriate entity 112. Since, the received position from the user is
configurable hence usage of the resources of the server 114 would be minimised thereby
enhancing throughput of the server 114.
[0057] In an embodiment, the entity 112 can receive information about the location of
the user, nature of service and also information such as vehicle registration number etc to
facilitate delivery of the service to the user. Once the service is completed the unique
identifier can be provided by the user to the entity to be entered on the vendor device 110.
Once the unique identifier is entered or accepted by the vendor device 110 the request can be
marked as complete.
[0058] FIG. 2 is a flow diagram illustrating a process for requesting service in
accordance with an embodiment of the present disclosure.
[0059] In an aspect, the proposed method may be described in the general context of
computer-executable instructions. Generally, computer executable instructions can include
routines, programs, objects, components, data structures, procedures, modules, functions,
etc., that perform particular functions or implement particular abstract data types. The method
can also be practiced in a distributed computing environment where functions are performed
by remote processing devices that are linked through a communications network. In a
distributed computing environment, computer-executable instructions may be located in both
local and remote computer storage media, including memory storage devices.
[0060] The order in which the method as described is not intended to be construed as
a limitation and any number of the described method blocks may be combined in any order to
implement the method or alternate methods. Additionally, individual blocks may be deleted
from the method without departing from the spirit and scope of the subject matter described
herein. Furthermore, the method may be implemented in any suitable hardware, software,
firmware, or combination thereof. However, for ease of explanation, in the embodiments
described below, the method may be considered to be implemented in the above-described
system.
[0061] In the context of flow diagram 200, step 202 pertains to receiving a set of data
packets pertaining to a request for a service from a computing device associated with a user,
wherein the request comprises a first set of attributes such at least a second set of attributes
selected from the first set of attributes pertains to location of the requested service.
[0062] In response to the requested service, step 204 pertains to displaying on the
computing device, one or more vendor entities and associated location of each of the one or
11

more vendor entities within a distance determined by comparing the second set of attributes with location of the vehicle sensed by a set of sensors.
[0063] Thus, it will be appreciated by those of ordinary skill in the art that the
diagrams, schematics, illustrations, and the like represent conceptual views or processes illustrating systems and methods embodying this invention. The functions of the various elements shown in the figures may be provided through the use of dedicated hardware as well as hardware capable of executing associated software. Similarly, any switches shown in the figures are conceptual only. Their function may be carried out through the operation of program logic, through dedicated logic, through the interaction of program control and dedicated logic, or even manually, the particular technique being selectable by the entity implementing this invention. Those of ordinary skill in the art further understand that the exemplary hardware, software, processes, methods, and/or operating systems described herein are for illustrative purposes and, thus, are not intended to be limited to any particular named.
[0064] It should be apparent to those skilled in the art that many more modifications
besides those already described are possible without departing from the inventive concepts herein. The inventive subject matter, therefore, is not to be restricted except in the spirit of the appended claims. Moreover, in interpreting both the specification and the claims, all terms should be interpreted in the broadest possible manner consistent with the context. In particular, the terms “comprises” and “comprising” should be interpreted as referring to elements, components, or steps in a non-exclusive manner, indicating that the referenced elements, components, or steps may be present, or utilized, or combined with other elements, components, or steps that are not expressly referenced. Where the specification claims refers to at least one of something selected from the group consisting of A, B, C …. and N, the text should be interpreted as requiring only one element from the group, not A plus N, or B plus N, etc.
[0065] While the foregoing describes various embodiments of the invention, other and
further embodiments of the invention may be devised without departing from the basic scope thereof. The scope of the invention is determined by the claims that follow. The invention is not limited to the described embodiments, versions or examples, which are included to enable a person having ordinary skill in the art to make and use the invention when combined with information and knowledge available to the person having ordinary skill in the art.
12

ADVANTAGES OF THE PRESENT DISCLOSURE
[0066] The present disclosure provides a service requesting device.
[0067] The present disclosure provides a method of requesting service.
[0068] The present disclosure provides a service requesting device that assists in
increase number of targeted customers for vendor entities thus decreasing service cost of
vehicle of customers.
[0069] The present disclosure provides a service requesting device to help locate
vendor entities within proximity of the user.
[0070] The present disclosure provides a service requesting device that assists in
locating vendor entities in remote location with reduced delay.
[0071] The present disclosure provides a service requesting device that helps providing
need based quality service at desired price and location.

We Claim:

A service requesting device, said device comprising:
a set of sensors to sense a real-time location of the device; and a control unit operatively coupled with the set of sensors, the control unit comprising a processor coupled to a memory storing instructions executable by the processor to:
receive a set of data packets pertaining to a request for a service from a computing device associated with a user, wherein the request comprises a first set of attributes such at least a second set of attributes selected from the first set of attributes pertains to location of the requested service; and
responsive to the requested service, display on the computing device,
one or more vendor entities and associated location of each of the one or
more vendor entities within a distance determined by comparing the second
set of attributes with the sensed location of the device.
The device as claimed in claim 1, wherein the set of sensors comprises any or a
combination of a global positioning system (GPS) sensor, a proximity sensor and a GSM
unit.
The device as claimed in claim 2, wherein the GSM unit enables transmission of the request to a computing device associated with the at least one vendor entity to enable the vendor entity to locate the device.
The device as claimed in claim 1, wherein the device can be configured with a vehicle. The device as claimed in claim 4, wherein a third set of attributes selected from the first set of attributes comprises any or a combination of name of the user, contact information of the user such as mobile number, an instant location of the vehicle, recognition information of the vehicle such as type of the vehicle, type of the service requested. The device as claimed in claim 1, wherein a unique identifier is generated and transmitted by a server to the computing device communicatively coupled with the server for validating of the requested service.
The device as claimed in claim 5, wherein the unique identifier is shared by the user with the computing device associated with the selected vendor entity using the computing device associated with the user indicating completion of the requested service.

The device as claimed in claim 1, wherein the device configured to determine, and
display on the computing associated with the user an estimated price for the requested
service.
A method for requesting a service, said method comprising:
receiving, by one or more processors of a control unit, a set of data packets pertaining to a request for a service from a computing device associated with a user, wherein the request comprises a first set of attributes such at least a second set of attributes selected from the first set of attributes pertains to location of the requested service; and
responsive to the requested service, displaying, by the one or more processors, on
the computing device, one or more vendor entities and associated location of each of
the one or more vendor entities within a distance determined by comparing the second
set of attributes with location of the vehicle sensed by a set of sensors.
The method as claimed in claim 9, wherein each of the displayed one or more vendor
entities is associated with one or more details, wherein the one or more details comprises
any or a combination of a name of the vendor entity, a contact number of the vendor
entity, distance of the vendor entity from the vehicle and proficiency level of the vendor
entity.