TECHNICAL FIELD
[001] The present subject matter described herein, in general, relates to a system and a method for facilitating electronic learning, and more particularly a system and a method for facilitating electronic learning of avoiding human errors within an organization.
BACKGROUND
[002] Human error is any inappropriate or undesirable human decision, action or behavior that reduces, or has the potential for reducing effectiveness, safety, or system performance. Examples of human errors include forgetting to do something; being careless about one’s actions, among others.
[003] Historically, human errors are significant factors in almost every quality problem in organizations, equipment shutdown or accident in industrial and manufacturing facilities. One study of refining and petrochemical plants identified the following causes of accidents equipment and design failures, 41%; operator and maintenance errors, 41%; inadequate or improper procedures, 11%; inadequate or improper inspection, 5%; and miscellaneous causes, 2%. Similar trends of human error resulting in quality issues is encountered in other organization, such as a software organization
[004] Conventional methods of avoiding human error in organization include raising awareness among employees by conducting seminars and lectures. But such conventional method lack employee engagement and thus is unable to gather the employee interest and attention. Typically, the employees tend to forget the topic of human error avoidance due to disengagement. Today, the challenge for the organization is to implement systems to reduce the frequency of human errors.
SUMMARY
[005] Before the present system(s) and methods, are described, it is to be understood that this application is not limited to the particular system(s), and methodologies described, as there can be multiple possible embodiments which are not expressly illustrated in the present disclosures. It is also to be understood that the terminology used in the description is for the purpose of describing the particular implementations or versions or embodiments only, and is
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not intended to limit the scope of the present application. This summary is provided to introduce aspects related to a system and a method for facilitating electronic learning of avoiding human errors within an organization. This summary is not intended to identify essential features of the claimed subject matter nor is it intended for use in determining or limiting the scope of the claimed subject matter.
[006] In one implementation, a system for facilitating electronic learning of avoiding human errors within an organization is disclosed. In one aspect, the system may provide to one or more users of an organization, an access to one or more electronic learning modules based on an identification credential. The identification credential is restricted to a domain address of the organization, and the one or more electronic learning modules at least comprises content associated with avoiding human errors within an organization. Upon providing access the system may initiate the one or more electronic learning modules in a predefined sequence based upon predefined initialization criterion. The predefined initialization criterion at least comprises completion of previous electronic learning modules. Further to initiating, the system may evaluate the one or more users based upon a final examination for the one or more initiated electronic learning modules. Subsequently, the system may deliver a completion certificate for each of the one or more electronic learning modules based on the evaluation. The completion certificate is delivered to one or more electronic mails within the organization.
[007] In another implementation, a method for facilitating electronic learning of avoiding human errors within an organization is disclosed. In one aspect, the method may comprise providing to one or more users of an organization, an access to one or more electronic learning modules based on an identification credential. The identification credential is restricted to a domain address of the organization and the one or more electronic learning modules at least comprises content associated with avoiding human errors within an organization. The method may further comprise initiating the one or more electronic learning modules in a predefined sequence based upon predefined initialization criterion. The predefined initialization criterion at least comprises completion of previous electronic learning modules. The method may furthermore comprise evaluating the one or more users based upon a final examination for the one or more initiated electronic learning modules. The method may comprise delivering a completion certificate for each of the one or more
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electronic learning modules based on the evaluation. The completion certificate is delivered to one or more electronic mails within the organization.
[008] In yet another implementation, non-transitory computer readable medium embodying a program executable in a computing device for facilitating electronic learning of avoiding human errors within an organization is disclosed. The program may comprise a program code for providing to one or more users of an organization, an access to one or more electronic learning modules based on an identification credential. The program may comprise a program code for initiating the one or more electronic learning modules in a predefined sequence based upon predefined initialization criterion. The program may comprise a program code for evaluating the one or more users based upon a final examination for the one or more initiated electronic learning modules. The program may comprise a program code for delivering a completion certificate for each of the one or more electronic learning modules based on the evaluation. The completion certificate is delivered to one or more electronic mails within the organization. The program may comprise a program code for generating a tracking report associated with each the one or more electronic learning modules for each of the one or more users. The program may comprise a program code for generating one or more compiled tracking report based on predefined compiling criterion. The predefined collation criterion comprises compiling based on department, team, and technology.
BRIEF DESCRIPTION OF THE DRAWINGS
[009] The foregoing detailed description of embodiments is better understood when read in conjunction with the appended drawings. For the purpose of illustrating of the present subject matter, an example of construction of the present subject matter is provided as figures; however, the invention is not limited to the specific method and system disclosed in the document and the figures.
[010] The present subject matter is described detail with reference to the accompanying figures. In the figures, the left-most digit(s) of a reference number identifies the figure in which the reference number first appears. The same numbers are used throughout the drawings to refer various features of the present subject matter.
[011] Figure 1 illustrates a network implementation of a system for facilitating electronic learning of avoiding human errors within an organization, in accordance with an embodiment of the present subject matter.
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[012] Figure 2 illustrates the system for facilitating electronic learning of avoiding human errors within an organization, in accordance with an embodiment of the present subject matter.
[013] Figure 3 illustrates a method for facilitating electronic learning of avoiding human errors within an organization, in accordance with an embodiment of the present subject matter.
DETAILED DESCRIPTION
[014] Some embodiments of this disclosure, illustrating all its features, will now be discussed in detail. The words "comprising," "having," "containing," and "including," and other forms thereof, are intended to be equivalent in meaning and be open ended in that an item or items following any one of these words is not meant to be an exhaustive listing of such item or items, or meant to be limited to only the listed item or items. It must also be noted that as used herein and in the appended claims, the singular forms "a," "an," and "the" include plural references unless the context clearly dictates otherwise. Although any system and methods similar or equivalent to those described herein can be used in the practice or testing of embodiments of the present disclosure, the exemplary, system and methods are now described. The disclosed embodiments are merely examples of the disclosure, which may be embodied in various forms. Various modifications to the embodiment will be readily apparent to those skilled in the art and the generic principles herein may be applied to other embodiments. However, one of ordinary skill in the art will readily recognize that the present disclosure is not intended to be limited to the embodiments described, but is to be accorded the widest scope consistent with the principles and features described herein.
[015] In an implementation, a system and method for facilitating electronic learning of avoiding human errors within an organization, is described. In the implementation, an access may be provided to one or more users of an organization for one or more electronic learning modules. The access may be provided based on an identification credential. In an example, the identification credential may restrict to a domain address of the organization. In one example, the identification credentials may be an email id and a password. The one or more electronic learning modules may comprise content associated with avoiding human errors within an organization.
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[016] Further in the implementation upon providing access, the one or more electronic learning modules may be initiated. The one or more electronic learning modules may be initiated in a predefined sequence based upon predefined initialization criterion. Further, the predefined initialization criterion may comprise completion of a previous electronic learning module.
[017] In the said implementation further to initiating one or more electronic learning modules, the one or more users may be evaluated. The one or more users may be evaluated based upon a final examination for electronic learning modules;
[018] Subsequently in the implementation upon evaluation, a completion certificate is delivered. The completion certificate may be delivered for each of the one or more electronic learning modules based on the evaluation. Further, the completion certificate may be delivered to one or more electronic mails within the organization. Thus electronic learning of avoiding human errors within an organization is facilitated.
[019] Referring now to Figure 1, a network implementation of a system 102 for facilitating electronic learning of avoiding human errors within an organization, in accordance with an embodiment of the present subject matter may be described. In one embodiment, the present subject matter is explained considering that the system 102 may be implemented as a standalone system connects to a network. It may be understood that the system 102 may also be implemented in a variety of computing systems, such as a laptop computer, a desktop computer, a notebook, a workstation, a mainframe computer, a server, a network server, a cloud-based computing environment and the like.
[020] In one implementation, the system 102 may comprise the cloud-based computing environment in which the user may operate individual computing systems configured to execute remotely located applications. In another embodiment, the system 102 may also be implemented on client devices, hereinafter referred to as a user device 104. It may be understood that the system implemented on the client device supports a plurality of browsers and all viewports. Examples of the plurality of browsers may include, but not limited to, Chrome™, Mozilla™, Internet Explorer™, Safari™, and Opera™. It will also be understood that the system 102 may be accessed by multiple users through one or more user devices 104-1, 104-2 … and 104-N, collectively referred to as user devices 104 hereinafter, or applications residing on the user devices 104. Examples of the user devices 104 may include,
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but are not limited to, a portable computer, a personal digital assistant, a handheld device, and a workstation. The user devices 104 are communicatively coupled to the system 102 through a network 106.
[021] In one implementation, the network 106 may be a wireless network, a wired network or a combination thereof. The network 106 can be implemented as one of the different types of networks, such as intranet, local area network (LAN), wide area network (WAN), the internet, and the like. The network 106 may either be a dedicated network or a shared network. The shared network represents an association of the different types of networks that use a variety of protocols, for example, Hypertext Transfer Protocol (HTTP), Transmission Control Protocol/Internet Protocol (TCP/IP), Wireless Application Protocol (WAP), and the like, to communicate with one another. Further the network 106 may include a variety of network devices, including routers, bridges, servers, computing devices, storage devices, and the like.
[022] Referring now to Figure 2, the system 102 for facilitating electronic learning of avoiding human errors within an organization is illustrated in accordance with an embodiment of the present subject matter. In one embodiment, the system 102 may include at least one processor 202, an input/output (I/O) interface 204, and a memory 206. The at least one processor 202 may be implemented as one or more microprocessors, microcomputers, microcontrollers, digital signal processors, central processing units, state machines, logic circuitries, and/or any devices that manipulate signals based on operational instructions. Among other capabilities, the at least one processor 202 may be configured to fetch and execute computer-readable instructions stored in the memory 206.
[023] The I/O interface 204 may include a variety of software and hardware interfaces, for example, a web interface, a graphical user interface, and the like. The I/O interface 204 may allow the system 102 to interact with the user directly or through the client devices 104. Further, the I/O interface 204 may enable the system 102 to communicate with other computing devices, such as web servers and external data servers (not shown). The I/O interface 204 can facilitate multiple communications within a wide variety of networks and protocol types, including wired networks, for example, LAN, cable, etc., and wireless networks, such as WLAN, cellular, or satellite. The I/O interface 204 may include one or more ports for connecting a number of devices to one another or to another server.
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[024] The memory 206 may include any computer-readable medium or computer program product known in the art including, for example, volatile memory, such as static random access memory (SRAM) and dynamic random access memory (DRAM), and/or non-volatile memory, such as read only memory (ROM), erasable programmable ROM, flash memories, hard disks, optical disks, and magnetic tapes. The memory 206 may include modules 208 and data 210.
[025] The modules 208 include routines, programs, objects, components, data structures, etc., which perform particular tasks or implement particular abstract data types. In one implementation, the modules 208 may include a login module 212, a learning module 214, an assessment module 216, tracking module 216 and an other module 220. The other modules 220 may include programs or coded instructions that supplement applications and functions of the system 102. The modules 208 described herein may be implemented as software modules that may be executed in the cloud-based computing environment of the system 102.
[026] The memory 206, amongst other things, serves as a repository for storing data processed, received, and generated by one or more of the modules 208. The memory 206 may include data generated as a result of the execution of one or more modules in the other module 220. In one implementation, the memory may include data 210. Further, the data 210 may include a system data 222 for storing data processed, received, and generated by one or more of the modules 208. Furthermore, the data 210 may include other data 224 for storing data generated as a result of the execution of one or more modules in the other module 220. In one implementation the other data 224 may also comprises entertainment data such as, movies, songs, maps, e-books, and the like.
[027] Referring to figure 2, in an implementation, a system 102 for facilitating electronic learning of avoiding human errors within an organization, is described. Construe an example where a user “Mr. John” for Company “XYZ”, wishes to learn about avoiding human error. In the said example, the user “Mr. John” may utilize the system 102 which facilitates electronic learning of avoiding human errors within an organization.
LOGIN MODULE 212
[028] In the implementation the login module 212 may provide, an access to one or more users of an organization. The access may be provided to one or more electronic learning modules. The one or more electronic learning modules comprises content associated with
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avoiding human errors within an organization. Human error may be understood as an action that was not intended by the user and not desired by a set of rules or an external observer, or that led the task or system to fail. In short, it is a deviation from intention, expectation or desirability.
[029] Further, the access may be based on an identification credential. In one example, the identification credential may be restricted to a domain address of the organization. In another example the identification credential may be an email of the user and a password. In one example a fresh password may be auto generated and mailed to the user email based on a request by a user, every time the user wishes to gain access. In one example, the password may be auto generated the first time and provided to user; further the user may change the password according to his preference.
[030] In the above example of “Mr. John”, the login module 212 may provide an access to one or more electronic learning modules based on an identification credential of “Mr. John”. The one or more electronic learning modules comprises content associated with avoiding human errors within an organization.
LEARNING MODULE 214
[031] In the implementation upon providing access, the learning module 214 may initiate the electronic learning modules. The learning module 214 may initiate the electronic learning modules in a predefined sequence based upon predefined initialization criterion. In an example, the predefined sequence may be human error avoidance module, and doer checker module. Further, the predefined initialization criterion may comprise completion of a previous electronic learning module.
[032] In the above example of “Mr. John”, upon access, the learning module 214 may initiate the electronic learning modules for learning about avoiding human error within the organization.
ASSESSMENT MODULE 216
[033] In the implementation upon initiating, assessment module 216 may evaluate the one or more users based. The evaluation may be upon a final examination. In an example, the final examination may be conducted for each module completed by the user.
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[034] In the above example of “Mr. John”, upon initiating, the user “Mr. John” may go through and learn the methods of avoiding human error in the organization. Further to completion of the human error avoidance module, the assessment module 216 may evaluate “Mr. John” based on a final examination. Further, the results of the final examination may be stored in system 222.
TRACKING MODULE 218
[035] In the implementation upon evaluating, the tracking model 218 may deliver a completion certificate. The completion certificate may be delivered based on the evaluation. In one implementation the completion certificate is delivered to one or more electronic mails within the organization. Further, in an example the completion certificate may be delivered to the user email, a central email, manager’s email, head of department email, and quality assurance desk email.
[036] In the above example of “Mr. John”, upon evaluating the tracking model 218 may deliver a completion certificate to “Mr. John’s” email and his manager’s email.
[037] In the implementation upon delivering, the tracking model 218 may generate a tracking report associated with each of the one or more electronic learning. Further, the tracking model 218 may generate compiled tracking report based on predefined compiling criterion. The predefined collation criterion comprises compiling based on department, team, and technology. Further, the tracking report may comprise statistics on time spent on each module by a user, number of attempts at the final examination by the user and performance of the user. The complied tracking report may comprise statistics on time spent on the module by users in a team or department, number of attempts at the final examination by the users in a team or department and performance comparison of the user. The tracking report and the compiled tracking report may be shared with the head of departments, directors, managers, and quality assurance team for further action. Thus the system 102 facilities electronic learning of avoiding human errors within an organization.
[038] Exemplary embodiments discussed above may provide certain advantages. Though not required to practice aspects of the disclosure, these advantages may include those provided by the following features.
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[039] Some embodiments enable the system and the method enables reduction of human error.
[040] Some embodiments enable the system and the method enable increase in costumer satisfaction.
[041] Some embodiments enable the system and the method enables improving brand image.
[042] Some embodiments enable the system and the method enables reduction in time wastage.
[043] Referring now to Figure 3, a method 300 for facilitating electronic learning of avoiding human errors within an organization is shown, in accordance with an embodiment of the present subject matter. The method 300 may be described in the general context of computer executable instructions. Generally, computer executable instructions can include routines, programs, objects, components, data structures, procedures, modules, functions, etc., that perform particular functions or implement particular abstract data types.
[044] The order in which the method 300 is described is not intended to be construed as a limitation, and any number of the described method blocks can be combined in any order to implement the method 300 or alternate methods. Additionally, individual blocks may be deleted from the method 300 without departing from the spirit and scope of the subject matter described herein. Furthermore, the method can be implemented in any suitable hardware, software, firmware, or combination thereof. However, for ease of explanation, in the embodiments described below, the method 300 may be considered to be implemented in the above described system 102.
[045] At block 302, an access for one or more electronic learning modules is provided to one or more users of an organization. The access may be provided based an identification credential. Further, the identification credential is restricted to a domain address of the organization. Furthermore, the one or more electronic learning modules at least comprises content associated with avoiding human errors within an organization. In an implementation, the login module 212 may provide access based an identification credential and store the identification credential in system data 222.
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[046] At block 304, the one or more electronic learning modules are initiated in a predefined sequence based upon predefined initialization criterion. The predefined initialization criterion at least comprises completion of previous electronic learning modules. In the implementation, the learning module 212 may initiate the one or more electronic learning modules.
[047] At block 306, the one or more users are evaluated for the one or more initiated electronic learning modules based upon a final examination. In the implementation, the assessment module 214 may evaluate the one or more users and store evaluation data in the system data 222.
[048] At block 308, a completion certificate is delivered for each of the one or more electronic learning modules based on the evaluation. The completion certificate is delivered to one or more electronic mails within the organization. In the implementation, the tracking module 216 may deliver a completion certificate for each of the one or more electronic learning modules and store the completion certificate in system data 222.
[049] Exemplary embodiments discussed above may provide certain advantages. Though not required to practice aspects of the disclosure, these advantages may include a facilitating electronic learning of avoiding human errors within an organization.
[050] Although implementations for methods and system for facilitating electronic learning of avoiding human errors within an organization have been described in language specific to structural features and/or methods, it is to be understood that the appended claims are not necessarily limited to the specific features or methods described. Rather, the specific features and methods are disclosed as examples of implementations for facilitating electronic learning of avoiding human errors within an organization.

WE CLAIM:
1. A method for facilitating electronic learning of avoiding human errors within an organization, the method comprising:
providing, by a processor, to one or more users of an organization, an access to one or more electronic learning modules based on an identification credential, wherein the identification credential is restricted to a domain address of the organization, and wherein the one or more electronic learning modules at least comprises content associated with avoiding human errors within an organization;
initiating, by the processor, the one or more electronic learning modules in a predefined sequence based upon predefined initialization criterion, wherein the predefined initialization criterion at least comprises completion of a previous electronic learning modules;
evaluating, by the processor, the one or more users based upon a final examination for the one or more initiated electronic learning modules; and
delivering, by the processor, a completion certificate for each of the one or more electronic learning modules based on the evaluation, wherein the completion certificate is delivered to one or more electronic mails within the organization.
2. The method of claim 1 further comprising
generating, by the processor, a tracking report associated with each the one or more electronic learning modules for each of the one or more users; and
generating, by the processor, one or more compiled tracking report based on predefined compiling criterion; wherein the predefined collation criterion comprises compiling based on department, team, and technology.
3. The method of claim 1, wherein the one or more electronic mails comprises the user electronic mail.
4. The method of claim 2, wherein the tracking report comprises time spent on the module, and number of attempts at the final examination.
5. A system for facilitating electronic learning of avoiding human errors within an organization, the system comprising:
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a memory; and
a processor coupled to the memory, wherein the processor is capable of executing instructions stored in the memory, to perform steps of:
providing to one or more users of an organization, an access to one or more electronic learning modules based on an identification credential, wherein the identification credential is restricted to a domain address of the organization, and wherein the one or more electronic learning modules at least comprises content associated with avoiding human errors within an organization;
initiating the one or more electronic learning modules in a predefined sequence based upon predefined initialization criterion, wherein the predefined initialization criterion at least comprises completion of a previous electronic learning module;
evaluating the one or more users based upon a final examination for the one or more initiated electronic learning modules; and
delivering a completion certificate for each of the one or more electronic learning modules based on the evaluation, wherein the completion certificate is delivered to one or more electronic mails within the organization.
6. The system of claim 5 further comprising
generating a tracking report associated with each the one or more electronic learning modules for each of the one or more users; and
generating one or more compiled tracking report based on predefined compiling criterion; wherein the predefined collation criterion comprises compiling based on department, team, and technology.
7. The system of claim 5, wherein the one or more electronic mails comprises the user electronic mail.
8. The system of claim 6, wherein the tracking report comprises time spent on the module, and number of attempts at the final examination.
9. A non-transitory computer program product having embodied thereon a computer program for facilitating electronic learning for avoiding human errors within an organization, the computer program product storing instructions, the instructions comprising instructions for:
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providing to one or more users of an organization, an access to one or more electronic learning modules based on an identification credential, wherein the identification credential is restricted to a domain address of the organization, and wherein the one or more electronic learning modules at least comprises content associated with avoiding human errors within an organization;
initiating the one or more electronic learning modules in a predefined sequence based upon predefined initialization criterion, wherein the predefined initialization criterion at least comprises completion of a previous electronic learning module;
evaluating the one or more users based upon a final examination for the one or more initiated electronic learning modules;
delivering a completion certificate for each of the one or more electronic learning modules based on the evaluation, wherein the completion certificate is delivered to one or more electronic mails within the organization;
generating a tracking report associated with each the one or more electronic learning modules for each of the one or more users; and
generating one or more compiled tracking report based on predefined compiling criterion; wherein the predefined collation criterion comprises compiling based on department, team, and technology.