Field of the Invention
This invention relates to system and method based on AI and ML for tourist industry for enhancing customer satisfaction
Background of the Invention
US10235639B1: These days, tourist businesses heavily rely on AI-powered goods and services for a range of operations, from planning a trip to getting there. AI is the process of training computers to think like people and perform tasks that people can only do. It makes use of people's innate capacity for problem-solving and decision-making. This invention is a system and method for tourist business for enhancing customer satisfaction. AI based systems can be configured to determine which of the customer service inquiries should be routed to the independent experts, and/or to generate content for inclusion in automatic responses to the customer. Service inquiries can be related to destination image and nearby attraction of the particular place. We have provided an AI based solution for Tourist Business problems and Model for improving service quality for enhancing customer satisfaction.
Research Gap: This invention is an AI – based application for hotel industry to manage customer service inquiries related to destination image and knowing nearby attraction sectors a system and method for proving AL based solution for issues faced by hotel industry.
None of the prior art indicate above either alone or in combination with one another disclose what the present invention has disclosed. Present invention is system and method for tourist business for enhancing customer satisfaction. Tourism is known as travel for pleasure or business also the theory and practices of touring, the business of attracting, accommodating and entertaining tourists and a tourist can be the person who moves outside or vacant of his home at least for 24 hours to spend the wealth for pleasure either for living normal routine or normal working routine. These days, tourist businesses heavily rely on AI-powered goods and services for a range of operations, from planning a trip to getting there. AI is the process of teaching computers to think like people and perform tasks that people can only do. It makes use of people's innate capacity for problem-solving and decision-making. Intelligent chatbots are used on social networking sites like Facebook Messenger, Skype, WhatsApp, and Viber. Chatbots are used by Booking.com, Skyscanner, and Expedia to help online travelers book trips and accommodations.
SUMMARY OF THE INVENTION
This summary is provided to introduce a selection of concepts, in a simplified format, that are further described in the detailed description of the invention.
This summary is neither intended to identify key or essential inventive concepts of the invention and nor is it intended for determining the scope of the invention.
To further clarify advantages and features of the present invention, a more particular description of the invention will be rendered by reference to specific embodiments thereof, which is illustrated in the appended drawings. It is appreciated that these drawings depict only typical embodiments of the invention and are therefore not to be considered limiting of its scope. The invention will be described and explained with additional specificity and detail with the accompanying drawings.
Travel has existed since the beginning when primitive man set out, often traversing great distances, in search of game that provided the food and clothing necessary for his survival. Throughout the course of history, people have travelled for purposes of trade, religious conviction, economic gain, war, migration, and other equally compelling motivations. Tourism is known as travel for pleasure or business also the theory and practices of touring, the business of attracting, accommodating and entertaining tourists and a tourist can be the person who moves outside or vacant of his home at least for 24 hours to spend the wealth for pleasure either for living normal routine or normal working routine. These days, tourist businesses heavily rely on AI-powered goods and services for a range of operations, from planning a trip to getting there. AI is the process of teaching computers to think like people and perform tasks that people can only do. It makes use of people's innate capacity for problem-solving and decision-making. Intelligent chatbots are used on social networking sites like Facebook Messenger, Skype, WhatsApp, and Viber. Chatbots are used by Booking.com, Skyscanner, and Expedia to help online travellers book trips and accommodations. AI can improve personalisation, tailor recommendations, and guarantee prompt responses even in the absence of workers. As a result, the hospitality or tourist industries are currently in need of AI based personalized application. This invention is a System and method for tourist business for enhancing customer satisfaction.
BRIEF DESCRIPTION OF THE DRAWINGS
The illustrated embodiments of the subject matter will be understood by reference to the drawings, wherein like parts are designated by like numerals throughout. The following description is intended only by way of example, and simply illustrates certain selected embodiments of devices, systems, and methods that are consistent with the subject matter as claimed herein, wherein:
AI completely helps business to digitalize destination, its provides the tourist business facilities to digitalize their full destination description, photos and videos. Provide facilities to tourist to experience destination through social media promotion and virtual reality. Usage of AI can help tourist business to provide the all-necessary information to tourist in a single place, i.e., through website and mobile app.
As discussed, there are potential ways passengers and travel companies can utilize AI to make the journey an efficient and smooth one while maintaining customer satisfaction at a higher level. Travel planning is expected to change in the coming years with the tendency to increase mobile applications that provide personalized end-to-end travel planning. These applications may include new capabilities like tracking passenger health by integrating with wearable technologies and recommending safe travel zones.
The figures depict embodiments of the present subject matter for the purposes of illustration only. A person skilled in the art will easily recognize from the following description that alternative embodiments of the structures and methods illustrated herein may be employed without departing from the principles of the disclosure described herein.
DETAILED DESCRIPTION OF THE INVENTION
The detailed description of various exemplary embodiments of the disclosure is described herein with reference to the accompanying drawings. It should be noted that the embodiments are described herein in such details as to clearly communicate the disclosure. However, the number of details provided herein is not intended to limit the anticipated variations of embodiments; on the contrary, the intention is to cover all modifications, equivalents, and alternatives falling within the scope of the present disclosure as defined by the appended claims.
It is also to be understood that various arrangements may be devised that, although not explicitly described or shown herein, embody the principles of the present disclosure. Moreover, all statements herein reciting principles, aspects, and embodiments of the present disclosure, as well as specific examples, are intended to encompass equivalents thereof.
The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of example embodiments. As used herein, the singular forms “a",” “an” and “the” are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms “comprises,” “comprising,” “includes” and/or “including,” when used herein, specify the presence of stated features, integers, steps, operations, elements and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components and/or groups thereof.
It should also be noted that in some alternative implementations, the functions/acts noted may occur out of the order noted in the figures. For example, two figures shown in succession may, in fact, be executed concurrently or may sometimes be executed in the reverse order, depending upon the functionality/acts involved.
In addition, the descriptions of "first", "second", “third”, and the like in the present invention are used for the purpose of description only, and are not to be construed as indicating or implying their relative importance or implicitly indicating the number of technical features indicated. Thus, features defining "first" and "second" may include at least one of the features, either explicitly or implicitly.
Unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which example embodiments belong. It will be further understood that terms, e.g., those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the relevant art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
These and other advantages of the present subject matter would be described in greater detail with reference to the following figures. It should be noted that the description merely illustrates the principles of the present subject matter. It will thus be appreciated that those skilled in the art will be able to devise various arrangements that, although not explicitly described herein, embody the principles of the present subject matter and are included within its scope.
AI completely helps business to digitalize destination, it provides the tourist business facilities to digitalize their full destination description, photos and videos. Provide facilities to tourist to experience destination through social media promotion and virtual reality. Usage of AI can help tourist business to provide the all-necessary information to tourist in a single place, i.e., through website and mobile app.
As discussed, there are potential ways passengers and travel companies can utilize AI to make the journey an efficient and smooth one while maintaining customer satisfaction at a higher level. Travel planning is expected to change in the coming years with the tendency to increase mobile applications that provide personalized end-to-end travel planning. These applications may include new capabilities like tracking passenger health by integrating with wearable technologies and recommending safe travel zones. Travel has existed since the beginning when primitive man set out, often traversing great distances, in search of game that provided the food and clothing necessary for his survival. Throughout the course of history, people have travelled for purposes of trade, religious conviction, economic gain, war, migration, and other equally compelling motivations. Tourism is known as travel for pleasure or business also the theory and practices of touring, the business of attracting, accommodating and entertaining tourists and a tourist can be the person who moves outside or vacant of his home at least for 24 hours to spend the wealth for pleasure either for living normal routine or normal working routine. These days, tourist businesses heavily rely on AI-powered goods and services for a range of operations, from planning a trip to getting there. AI is the process of teaching computers to think like people and perform tasks that people can only do. It makes use of people's innate capacity for problem-solving and decision-making. Intelligent chatbots are used on social networking sites like Facebook Messenger, Skype, WhatsApp, and Viber. Chatbots are used by Booking.com, Skyscanner, and Expedia to help online travelers book trips and accommodations.
ADVANTAGES OF THE INVENTION:
Voice assistants are already being used heavily in guest rooms, ships, and airport security. With the prevailing situation, the industry can expect the rise of both robots and voice assistants. As discussed, there are potential ways passengers and travel companies can utilize AI to make the journey an efficient and smooth one while maintaining customer satisfaction at a higher level. Travel planning is expected to change in the coming years with the tendency to increase mobile applications that provide personalized end-to-end travel planning. These applications may include new capabilities like tracking passenger health by integrating with wearable technologies and recommending safe travel zones. Thus, our invention provided an AI based solution for hotel industry to resolve their issues related to over tourism, to provide the information to less known destination, to provide unique experience to customer and to move towards paperless sustainable tourism. With this it also helpful for hotel business to improve their service quality for enhancing customer satisfaction.

We Claims:

1. A system and method based on ai and ml for tourist industry for enhancing customer satisfaction system is comprising with system and method for tourist business for enhancing customer satisfaction, AI based solution for the issues faced by hotels / tourist industry.
2. The system is claimed in claim 1, wherein which is consist of AI is the process of teaching computers to think like people and perform tasks that people can only do.
3. The system is claimed in claim 1, wherein which is consist of AI improves personalization, tailor recommendations, and guarantee prompt responses even in the absence of workers.
4. The system is claimed in claim 1, wherein which is consist of the hospitality or tourist industries are currently in need of AI based personalized application.