FORM 2
THE PATENTS ACT, 1970
(39 of 1970)
&
The Patent Rules, 2003
COMPLETE SPECIFICATION
1. TITLE OF THE INVENTION:
A SYSTEM AND METHOD OF IVRS BASED PHONE PAYMENT
2. APPLICANT:
Name: Trident Analytical Solution Pvt. Ltd.
Nationality: India
Address: 117/395 O Block Geeta Nagar, Kanpur 208025, India.
3. PREAMBLE TO THE DESCRIPTION:
The following specification particularly describes the invention and the manner in which it is to be performed:

FIELD OF THE INVENTION:
The present invention generally relates to a phone based payment management system and, more specifically, to a system and method of IVRS based phone payment system.
BACKGROUND OF THE INVENTION:
Currently most of the payments are being channeled through a handful of technologies and the industry is lacking a solution, which is applicable in all scenarios. In the existing technologies, instead of paying with cash, check, or credit cards, a consumer can use a mobile phone to pay for a wide range of services and digital or hard goods such as: Music, videos, ringtones, online game subscription or items, wallpapers and other digital goods, transportation fare, Books, tickets and other hard goods. There are four primary models existing for mobile payments, namely: Premium SMS based transactional payments, direct mobile billing, Mobile web payments and Contactless Near Field Communication. All existing services have dependencies on either net connectivity, or the requirement of signing up with special service providers and banks. In some rare cases, banks and mobile service providers have launched IVRS based payment management systems, but they are very limited in nature because people are required to have special bank account or choose a special mobile service provider.
The existing system of “Paymate” as disclosed in the invention titled “Method and System for making a payment through a mobile communication device”, bearing Publication number 2010/0185544A1 requires users to send SMS in specific formats, but this system is full of hassles because if a user sends a SMS in an incorrect format, it becomes a challenge for their server to process it. Further, message delays can be a big problem because SMS delivery is prone to network delays and that can cause a bad experience to users. Certain other applications as disclosed in the invention titled “ Mobile client application for mobile payments”, bearing Publication number US2007/0244811A1 is designed to primarily work with MS, Email and/or custom applications for the mobile applications for the smart phones. Since, the approach

requires a custom made application for the smart phones and hence it becomes unusable in scenarios where user has fixed telephone lines or older/cheaper phones.
In light of the above, there is a need for a phone based payment management system, which is compatible with the users, can be easily operated overcoming the above listed drawbacks in the current method and system of payment transactions being channeled through the mobile.
SUMMARY OF THE INVENTION:
An object of the present invention is to provide a phone based payment management system in which there will be no need of internet connectivity on the phone or having accounts with any special mobile service provider or bank.
Another object of the present invention is to give end users the ability to use their account balances for making payments on shops, restaurants, malls and also the ability to transfer money to their friends and business partners.
Yet another object of the present invention is to provide a platform, which will work independent of the mobile service provider and banks and since it does not require internet connectivity, this service will be utilizable by the masses.
Yet another object of the present invention is to offer a seamless flow for telephone transactions.
In various embodiments of the present invention the phone based management system comprises a caller pay account, a means to identify one or more users with caller pay account, a means to transfer money from one or more phone numbers to a plurality of phone numbers instantaneously, a means to identify one or more customers, a means for integrating with one or more mobile service providers, one or more zones, a means for associating with one or more banks, at least one credit card, an interactive voice response system comprising: a mechanism for tracking one or more phone numbers of a plurality of users, a means for choosing multiple languages and a series of options for one or more payment transactions, a mechanism for conducting one or more payment transactions from one or more payer to one or more payee and a

mechanism for confirmation of one or more payment transactions from one or more payer to one or more payee.
In accordance with an embodiment of the present invention, the caller pay account is updated by purchasing recharge coupons by one or more payment modes selected from: online payment gateway, check, DD, Cash, Online/Wire Transfer.
In accordance with an embodiment of the present invention, the caller pay account once updated can be utilized for one or more payment transactions including making payments on shops, restaurants, malls and transferring money to friends and acquaintances.
In accordance with an embodiment of the present invention, once the caller pay account is updated, one or more users have the option to transfer money back to at least one bank account.
In accordance with an embodiment of the present invention, the means to identify one or more users with caller pay account can be selected from: phone numbers, phone bills, other government identity proofs and Pancards/Tax ID Cards.
In accordance with an embodiment of the present invention, the means to transfer money from one or more phone numbers to a plurality of phone numbers instantaneously involves an interactive voice response based phone payment system.
In accordance with an embodiment of the present invention, the mechanism for tracking one or more phone numbers of a plurality of users is by identifying one or more users by a pin and confirming their registration with caller pay.
In accordance with an embodiment of the present invention, the means to choose multiple languages and a series of options for one or more payment transactions involves following a series of instructions by one or more users for opting communication in one or more languages.
In accordance with an embodiment of the present invention, the mechanism for conducting one or more payment transactions from one or more payer to one or more

payee involves following a series of instructions as recorded by IVRS for assisting one or more users in a money transfer transaction.
In accordance with an embodiment of the present invention, the mechanism for confirmation of one or more payment transactions from one or more payer to one or more payee involves matching an amount desired to be paid by the payer with the account balance after entering a confirmation code and a final matching of a password to confirm one or more payment transactions by at least one payer to at least one payee.
In another embodiment of the present invention, a method of interactive voice response based phone payment system comprises the steps of: creating a caller pay account, registering one or more users with caller pay, identifying one or more users registered or non-registered with caller pay, dialing caller pay by phone to pay via. Phone number, tracking at least one phone number of one or more users, checking a database for corresponding phone number of one or more users, matching at least one phone number of one or more users with the database, confirming the registration of at least one phone number with caller pay, choosing to communicate in at least one language, following a set of instructions to send one or more payments from at least one payer to one or more payees, matching amount to be transacted with account balance of at least one payer and confirming one or more payment transactions by at least one payer to one or more payee
In accordance with an embodiment of the present invention, registering one or more users with caller pay involves opening an account with caller pay by purchasing recharge coupons by a number of payment options selected from: online payment gateway, check, DD, Cash, Online/Wire Transfer.
In accordance with an embodiment of the present invention, identifying one or more users registered or non-registered with caller pay is based on: phone numbers, phone bills, other government identity proofs or Pan cards /Tax ID Cards.

In accordance with an embodiment of the present invention, tracking at least one phone number of one or more users involves confirming the match between at least one phone number of one or more users with the database.
In accordance with an embodiment of the present invention, choosing to communicate in at least one language involves languages to be selected from: English or Hindi.
In accordance with an embodiment of the present invention, following a set of instructions to send one or more payments from at least one payer to one or more payees involves pressing required numbers according to said interactive voice response to send an amount to one or more payees.
In accordance with an embodiment of the present invention, pressing required numbers according to said interactive voice response comprises one or more options selected from: confirming transfer of the amount to one or more payee or transferring the call to CCE.
In accordance with an embodiment of the present invention, confirming transfer of the amount to one or more payee involves confirming registration of one or more payee unregistered or registered with caller pay.
In accordance with an embodiment of the present invention, one or more unregistered payee are provided with an opportunity to open an account with caller pay at the time of receiving the amount by at least one payer.
In accordance with an embodiment of the present invention, one or more payment transactions by at least one payer to one or more payee comprises obtaining a final confirmation message after entering a confirmation code.
In accordance with an embodiment of the present invention, all payment transactions are passed through fraud detection and risk management tests.
An advantage of the present invention is that it eliminates the need for one or more customers to carry credit cards or debit cards and at the same time it is easy to

integrate with shops and other payment outlets without any need of internet connectivity coupled with easy recharge options. The above mentioned aspects render the present invention user-friendly.
BRIEF DESCRIPTION OF THE DRAWINGS
For a better understanding of the aforementioned embodiments of the invention as well as additional embodiments thereof, reference should be made to the Description of Embodiments below, in conjunction with the exemplary figures wherein:
FIG.1.illustrates an embodiment of a system and method of IVRS based phone payment system represented in a block diagram.
FIG.2.illustrates a flow diagram of a interactive voice response based phone payment system for opting communication in at least one language.
FIG.3.illustrates a flow chart of the various embodiments in carrying out the method of one or more financial transactions.
FIG.4.illustrates a flow chart of an embodiment of the system and method of IVRS based phone payment system wherein the steps of confirming one or more financial transaction from a payer to a payee have been depicted.
DETAILED DESCRIPTION OF THE DRAWINGS:
In the following detailed description, numerous specific details are set forth in order to provide a thorough understanding of some embodiments of the invention. However, it will be understood by persons skilled in the art that embodiments may be practiced without any specific details. In other instances, well-known methods, procedures, components and/or systems have not been described in detail so as not to obscure the discussion.

It will be appreciated that the embodiments of the invention hereinbefore described are given by way of example only, and are not meant to limit the scope of the invention in any way.
FIG. 1.illustrates an embodiment of a system and method of IVRS based phone payment system represented in a block diagram. At least one payer calls Caller pay. At least one payer chooses to pay one or more payee via. at least one phone number. At least one payer enters an amount and enters a pin number to identify himself. One or more payment transactions are confirmed and a confirmation is sent on the phone number of at least one payer. One or more payee gets a call from caller pay. One or more payee unregistered with caller pay is given an option to either open an account with Caller pay or withdraw money directly. One or more payee chooses to apply for an account and subsequently receives money directly in his account and withdraws it instantly from his account.
FIG. 2.illustrates a flow diagram of an interactive voice response based phone payment system for opting communication in at least one language. Once a call arrives from at least one payer to caller pay, at least one phone number is tracked and the database is checked for the corresponding phone number. Subsequently, there are two scenarios: If the number exists in the database- IVRS directs the payer to dial 1 to communicate in English language or to dial 2 to communicate in Hindi language. At least one or more payer chooses to dial either 1 or 2 for further directing them through a seamless flow of telephone transactions. But, in the second case, where the phone number is not registered with caller pay, IVRS transfers the call to the CCE of caller pay.
FIG.3.illustratesa flow chart of the various embodiments in carrying out the method of one or more financial transactions. IVRS directs at least one payer to dial 1 for sending a payment, pressing 2 for requesting a payment, dialing 3 for other options, dialing 0/9 to talk to cce. In accordance with an embodiment of the present invention, once at least one payer presses 1,the payer is directed for entering at least one phone number of one or more payee to whom the money is tobe sent. Subsequently, the payer will encounter two options, firstly the phone number of one or more payee entered by at least one payer either exists or does not exist. If the phone number

exists,registration of one or more payee is checked and the amount to be transacted by at least one payer to one or more payee is entered by at least one payer. If the phone number does not exist, at least one payer will be informed that the phone number of one or more payee is unregistered with caller pay and further if at least one payer wants to send money to one or more payee, the payer would be directed to enter the amount to be sent to the payee. In accordance with an embodiment of the present invention, once at least one payer presses 2, the payer is directed for entering at least one phone number of one or more payee from whom the money is to be requested. Subsequently, the payer will encounter two options, firstly the phone number of one or more payee entered by at least one payer either exists or does not exist. If the phone number exists, registration of one or more payee is checked and the amount for which the request is to be sent from at least one payer to one or more payee is entered by at least one payer. If the phone number does not exist, at least one payer will be informed that the phone number of one or more payee is unregistered with caller pay and further will be provided with an option of entering the amount for which the request is to be sent. In accordance with an embodiment of the present invention, once at least one payer presses 3, at least one payer is either required to press 1 for checking membership details or press 0 or 9 for talking to CCE. Subsequently, one or more details are read out from the database or the call is transferred to the cce, to enable at least one payer to address their problems and find an appropriate solution for the same.
FIG. 4.illustrates a flow chart of an embodiment of the system and method of IVRS based phone payment system wherein the steps of confirming one or more financial transaction from a payer to a payee have been depicted.The amount to be transacted by at least one payer or required to be transacted by one or more payee is matched with an account balance. Subsequently, the payer is informed whether the account balance is positive or negative. If the account balance is positive, at least one payer is requested to enter their confirmation code followed by a password match. This is further followed by, the delivery of a either a final confirmation message by pressing 1 for “yes” and 2 for “no” by at least one payer wherein on pressing 1- Database manipulations and confirmation of the financial transaction is conducted. However, if no password match is found, at least one payer is directed to retry handler or is directed to go back to the main menu. If the account balance is negative, the payer is

informed that the account lacks sufficient balance or is directed to dial 0/9 to talk to CCE. At least one payer chooses either an option of retrying handler or getting the call transferred to the CCE for further enquiry.
Functions, operations, components and/or features described herein with reference to one or more embodiments, may be combined with, or may be utilized in combination with, one or more functions, operations, components and/or features described herein with reference to one or more other embodiments, or vice versa.
While certain features of some embodiments of the invention have been illustrated and described herein, many modifications, substitutions, changes, and equivalents may occur to those skilled in the art. It is therefore, to be understood that the appended claims are intended to cover all such modifications and changes.

We claim:
1. A phone based payment system comprising:
a caller pay account;
a means to identify one or more users with caller pay account; a means to transfer money from one or more phone numbers to a plurality of phone numbers instantaneously;
a means for integrating with one or more mobile service providers, one or more zones; an interactive voice response system comprising:
a mechanism for tracking one or more phone numbers of a plurality of users;
a means to choose multiple languages and a series of options for one or more
payment transactions;
a mechanism for conducting one or more payment transactions from one or
more payer to one or more payee; and
a mechanism for confirmation of one or more payment transactions from one
or more payer to one or more payee.
2. The phone based payment system as claimed in claim 1, wherein said caller
pay account is updated by purchasing recharge coupons by one or more
payment modes selected from: online payment gateway, check, DD, Cash,
Online/Wire Transfer.
3. The phone based payment system as claimed in claim 2, wherein said caller pay account once updated can be utilized for one or more payment transactions including making payments on shops, restaurants, malls and transferring money to friends and acquaintances.
4. The phone based payment system as claimed in claim 2, wherein said caller pay account is updated, one or more users have the option to transfer money back to at least one bank account.
5. The phone based payment system as claimed in claim 1, wherein the means to identify one or more users with caller pay account includes

phone numbers, phone bills, other government identity proofs and Pancards/Tax ID Cards.
6. The phone based payment system as claimed in claim 1, wherein the means to transfer money from one or more phone numbers to a plurality of phone numbers instantaneously involves an interactive voice response based phone payment system.
7. The interactive voice response based phone payment system as claimed in claim 6, wherein the mechanism for tracking one or more phone numbers of a plurality of users is by identifying one or more users by a pin and confirming their registration with caller pay.
8. The interactive voice response based phone payment system as claimed in claim 6, wherein the means to choose multiple languages and a series of options for one or more payment transactions involves following a series of instructions by one or more users for opting communication in one or more languages.
9. The interactive voice response based phone payment system as claimed in claim 6, wherein the mechanism for conducting one or more payment transactions from one or more payer to one or more payee involves following a series of instructions as recorded by IVRS for assisting one or more users in a money transfer transaction.
10. The interactive voice response based phone payment system as claimed in claim 6, wherein the mechanism for confirmation of one or more payment transactions from one or more payer to one or more payee involves matching an amount desired to be paid by the payer with the account balance after entering a confirmation code and a final matching of a password to confirm one or more payment transactions by at least one payer to at least one payee.

11. A method of interactive voice response based phone payment system, the
method comprising:
creating a caller pay account; registering one or more users with caller pay;
identifying one or more users registered or non-registered with caller pay; dialing caller pay by phone to pay via. Phone number; tracking at least one phone number of one or more users;
checking a database for corresponding phone number of one or more
users;
matching at least one phone number of one or more users with the database;
confirming the registration of at least one phone number with caller pay;
choosing to communicate in at least one language;
following a set of instructions to send one or more payments from at least
one payer to one or more payees;
matching amount to be transacted with account balance of at least one
payer; and
confirming one or more payment transactions by at least one payer to one
or more payee.
12. The method of interactive voice response based phone payment system as claimed in claim 11, wherein said registering one or more users with caller pay involves opening an account with caller pay by purchasing recharge coupons by a number of payment options selected from: online payment gateway, check, DD, Cash, Online/Wire Transfer.
13. The method of interactive voice response based phone payment system as claimed in claim 11, wherein said identifying one or more users registered or non-registered with caller pay is based on: phone numbers, phone bills, other government identity proofs or Pan cards /Tax ID Cards.
14. The method of interactive voice response based phone payment system as claimed in claim 11, wherein said tracking at least one phone number of one or more users involves confirming the match between at least one phone number of one or more users with the database.

15. The method of interactive voice response based phone payment system as claimed in claim 11, wherein said choosing to communicate in at least one language involves languages to be selected from: English or Hindi.
16. The method of interactive voice response based phone payment system as claimed in claim 11, wherein said following a set of instructions to send one or more payments from at least one payer to one or more payees involves pressing required numbers according to said interactive voice response to send an amount to one or more payees.
17. The method of interactive voice response based phone payment system as claimed in claim 16, wherein said pressing required numbers according to said interactive voice response comprises one or more options selected from: confirming transfer of the amount to one or more payee or transferring the call to CCE.
18. The method of interactive voice response based phone payment system as claimed in claim 17, wherein said confirming transfer of the amount to one or more payee involves confirming registration of one or more payee unregistered or registered with caller pay.
19. The method of interactive voice response based phone payment system as claimed in claim 18, wherein one or more unregistered payee are provided with an opportunity to open an account with caller pay at the time of receiving the amount by at least one payer.
20. The method of interactive voice response based phone payment system as claimed in claim 11, wherein said confirming one or more payment transactions by at least one payer to one or more payee comprises obtaining a final confirmation message after entering a confirmation code.

21. The method of interactive voice response based phone payment system as claimed in claim 20, wherein said one or more payment transactions are passed through fraud detection and risk management tests.