FORM NO 2
THE PATENTS ACT, 1970
(39 OF 1970)
&
The Patents Rules, 2003
COMPLETE SPECIFICATION
[See sections 10 and Rule 13]

1. TITLE A SYSTEM FOR AUTOMATED MICRO-MANAGEMENT OF MANUAL PROCESSES WITHIN AN ORGANISATION

2. APPLICANT(S) PLANET NEXTGEN TECHNOLOGIES INDIA PRIVATE LIMITED
5, Jyoti Wire House, 23 A – Shah Industrial Estate,
Off Veera Desai Road, Andheri (W), Mumbai - 400053
India.
3. PREAMBLE TO THE DESCRITION
COMPLETE
The following specification particularly describes the invention and the manner in which it is to be performed

TITLE
A system for automated micro-management of manual processes within an organisation.
FIELD OF INVENTION
The present invention is in field of automated micro-management of manual processes aligned to standard operating processes (SOP) within an organization and provides automation of internal controls with traceability.
BACKGROUND AND PRIOR ART
An SOP is a procedure specific to operation that describes the activities necessary to complete tasks in accordance with industry regulations, provincial laws or one’s own standards for running a business.
The word management means organisation and co-ordination of activities of a business in order to achieve defined objectives.
Management often demands for manual supervision of any activity which sometimes leads to non-completion or non-adherence of compliances.
There is therefore, a need for an automated management system that will help in completing day-to-day tasks which is critical for any unit to bring about standardisation within an organisation.
Through the present invention an analytics dashboard is provided to track the performance of the company from each activity up to the company goals.
The present invention operationalises the SOPs and enables tracking and monitoring of its effectiveness in real time without human intervention through an audio, video or text-assistance on-demand as and when an individual is doing each activity.
The present invention codifies knowledge and operationalizes the processes by creating activities for each responsible person for the entire year.
OBJECT OF THE INVENTION
It is the object of the present invention to provide for system to help in completing the day-to-day task which is critical for any unit.
It is theobject of the present invention to provide for system which help in enhance customer expectations leading to customer delight.

It is further object of the present invention to provide for system to boost employee confidence and potential to grow within the organization, thereby developing potential leaders within the unit or organisation.
It is yet another object of the present invention to provide for system that maintains a work-life balance by working in a structured manner unlike the traditional way.
It is yet another object of the present invention to provide for system that reduce the induction time of any new employee thereby making him/her more productive and faster.

BRIEF DESCRIPTION OF DRAWINGS
Fig. 1, is the architecture of the information flow in a business that has adopted unit management system. It explains how unit management system will bring clarity and structure of how various entities within a business will communicate with each other.
Fig. 2, is the unique segmentation of the activities created for the invention which is universally applicable to any organization.
Fig. 3, is the framework to filtering content for the unit management system, this framework ensures that only relevant and required information is stored in the invention thereby increasing its value and applicability.
Fig. 4, is a content process app and explains how content is catalogued in the unit management system for easy retrieval and accessibility.
Fig. 5, is the unit management system interdependency structure.
DETAIL DESCRIPTION PROCESS STEPS
LOGIN
• Login with user credentials. VIEW TASKS
• Go to Task View.
• All the tasks as per filtering criteria chosen will appear.

• Click on grey tick-mark sign if you wish to complete the task and fill the task response.
• Enter all the mandatory information like actual cost, task completed yes/no and description.
• Green tick-mark sign denotes tasks already completed.
• Grey cross-mark denotes tasks whose end date to finish the task have been expired.
• Click on hand icon for viewing WIDAQ. information.
• Click on 'R' icon for viewing previous task responses for similar tasks.
• Click on video/pdf/image icon for task help manuals.

ACCESS CHECKLISTS/ MANUALS
• On the left hand side of the screen, names of various clusters are displayed along with menu "Task View".
• Click on any of the cluster names to view tabs under it.
• Click on any of the tabs to view tab-modules under it.
• Click on the tab-module, for which, you wish to access checklist, manuals and so on.
• A window will appear with 5 options as -

1. Checklists
2. Forms
3. Manuals
4. Processes
5. Reports
• Click on any of the 5 options to view the details.
CONTACT CENTRE
• To raise a new support request, click on the contact centre icon displayed on top right corner of the screen.
• Upon clicking this, a screen with various titles of support centre categories will appear.
• Click on the title for which, you wish to raise a request.
• Click on the green button, "Add Request".
• Select request type and sub type.
• Fill in the request form.
• The default status will be "New".
• Click on Save so that your request is added.
• To add comments to your request or to change status (like Assigned, Closed, In Progress), click on "Edit" icon.
FEAUTURES OF UMS APPLICATION
INTEGRATED SYSTEM: COUPLING BETWEEN VARIOUS MODULES
• To ensure various internal modules are in sync and have data integrity, organised together all in one place.
• Provide process efficiency across organization.
• Dramatically improve visibility.

• Reduction in operational costs, as different systems will not be required to be maintained.
• Accelerated Growth - Business expansion to multiple locations/ additional sales channels will become easier to adopt.
WEB-BASED PLATFORM
Platform is primarily web-based so that it is available on internet and can be easily accessed. It can also have mobile-friendly version.
• Easily accessible anytime, anywhere.
• Can be accessible from a range of devices.
• Improved inter-operability (between systems).
• Easy installation and maintenance.
• Security controls are easier to adopt with this technology.
RICH UDER INTERFACE
• Easy-to-use.
• Responsive and quick interface for the users to give them enhanced experience in terms of usage of the platform.
CONFIGURABLE ACCESS CONTROLS AND WORKFLOWS
• To ensure authorised access to various modules of the platform as per the
roles and privileges.
MODULAR ARCHITECTURE
• Platform architecture is modular so that the future enhancements can be
made easily and without affecting existing workflows. This will also ensure
easy maintenance of the system.
BENEFITS OF THE INVENTION
The present invention allows organisations to employ people with lesser experience thereby reducing the overall cost to the company.
The present invention further reduces the induction time of any new employee thereby making him/her productive faster.
The present invention also further reduces risks and avoids penalties due to non-adherence of compliances and brings standardisation across various units of an organisation.

Thus, by Implementing Unit Management System, various stakeholders will benefit:
Colleagues;
• Empowered/Excited/Enabled Unit Manager.
• UMS will assist Unit Manager in Excelling in Execution.
• Clear Accountability and Responsibility.
• Clear rules for Employee Engagement.
Clients:
• UMS will help Unit Manager come more closer to Operations
• It will also increase flexibility.
• Better functioning for the client
Company:
• With this learning, Unit Manager will be called as the Unit Owner Manager.
• Company becomes more cost effective and competitive as all the task done by the Unit Manager will be correct the first ti ,ie.
• Promote this as Sales tool for the company.

We Claims:-
1. A System as claimed in claim 1 above wherein a platform in the form of broad operating system for completing each task which is critical for a unit.
2. A System as claimed in claim 1 and 2 above wherein a system within the abovementioned platform have a motivator for leaders in an organizations.
3. A System as claimed in claim 1, 2 and 3 above wherein a structure is provided for completing for each critical task.
4. A System as claimed in claim 1, 2, 3 and 4 above wherein a platform is provided for orientation and induction training for an employee with a lesser cost and time.
5. A System as claimed in claim 1, 2 ,3,4 and 5 wherein a platform is provided for analyzing various business information.
6. A System as claimed in claim 1, 2,3,4,5 and 6 above wherein a platform ensures all the compliances related to all the activities in an organization.
7. A System as claimed in claim 1, 2,3,4,5,6 and 7 above wherein there is a independent platform for providing training to the employees at the time of doing particular tasks..