WE CLAIM:
1. An air-conditioner controller that controls an
operation of an air conditioner, the air-conditioner
controller comprising:
a storage unit to store, for each user, voiceprint data that is data indicating a voiceprint of a user, and personal data that is data indicating a feature of a user; and
a control unit to compare voice data that is data of a voice detected in an air-conditioning area that is an area subject to air-conditioning control of the air conditioner with the voiceprint data, and to, when there is voiceprint data similar to the voice data, present a question based on the personal data to identify a user in the air-conditioning area on the basis of an answer acquired from the user in the air-conditioning area.
2. The air-conditioner controller according to claim 1,
wherein
the personal data includes information indicating a characteristic with respect to temperature, and
the control unit determines an air-conditioning control content of the air conditioner using personal data of an identified user, and instructs the air conditioner on an air-conditioning control content.
3. The air-conditioner controller according to claim 2,
wherein
the control unit presents a question about an air-conditioning state to the identified user, corrects the personal data of the identified user on the basis of an answer acquired from the identified user, determines an

air-conditioning control content of the air conditioner using the corrected personal data, and instructs the air conditioner on an air-conditioning control content.
4. The air-conditioner controller according to claim 3, wherein
in a case where a user in the air-conditioning area has not been successfully identified, the control unit presents a question based on an item of the personal data to the user in the air-conditioning area, generates personal data of the user in the air-conditioning area on the basis of an answer acquired from the user in the air-conditioning area, uses voice data of the user in the air-conditioning area for voiceprint data, and stores voiceprint data and personal data in the storage unit.