Abstract: The invention is called "eCAFEX", Scanning and Upload Mobile Android App being a solution and platform for Scanning the CAF at the "Retailer location". The solution provides the platform for document capturing, ZIP File Creation and Uploading Process to central server. The solution is designed, aiming at faster activation with low cost setup. The invention is used for replacing old traditional method with a blend of digital as well as physical methodology. This invention is used for the customer activation process using and android app where Micromax mobile captures the required fields and photograph and uploads the information with the central server in swift activation of SIM. Main components of the invention are: 1) Android App technology 2) Micromax mobile phone 2) Connectivity 3) Central Server access and 4) Activation Hub. By using the "eCAFEX" software product, Retailers will be able to immediately connect with the Central Server of the Service Provider for the TRAI insisted KYC norms and get the SIM activated within few minutes. It saves time, it is secure and completely environmental friendly. It enhances the revenue opportunity for the service providers and aids the users of the mobile phones with immediate talk time.
1. Title of Invention
The invention is titled as 'eCAFEX'.
2. Field of Invention
Invention provides the platform for document capturing, ZIP File Creation and Uploading Process to central server in the TRAI monitored 'Customer Acquisition Process' for Telecom industry. The solution is designed, aiming at faster activation with low cost setup.
3. Background of Invention
At present, per the regulations of Telecom Regulatory Authority of India, the customer identification process for the Telecom industry is more streamlined with Know Your Customer norms and related documentation.
There are stringent fine and penalty levy by TRAI in the event of the default on sticking to its guidelines while adding new subscribers.
There are various Telecom Enforcement Regulatory Mechanism cells in each an every circle of the country (earlier Vigilance Telecom Monitory cell) for the audit of the addition in number of subscribers and their details.
All leading service providers outsource this function to various small and middle level players.
There are various practical difficulties that are faced during this process viz:
> This involve Data Entry & Scanning activity which is manual in nature and subject to errors
> Retail outlets always aiming at the targets tend to over look some of the KYC documents such as photo, proof of ID, proof of address, signature etc
> Customer Acquisition Form filled is lying idle for weeks together at Retail Outlets with the risk of being misplaced or lost or destroyed
> Till the time the customer verification process is complete, there are no updates in the data base of the company for the new subscriber
> Authenticity of the subscriber details are subject to the correctness of the form ensured by the Retailer/Distributor
> Company as a whole lack complete control on new SIM card sales leading to fraudulent transactions.
In addition, this process also involve:
> Considerable lead time between obtaining photo and signature of the buyer and its transmission to central server for storage and retrieval
> Involve lot of paper forms thus creating environmental issues D As a result:
> Mobile activation to the customers takes nearly 48 hrs to 72 hs
> Customer looses the mobile usage facility till the time the mobile is activated
> Service Providers looses the interim revenue from the time of selling the SIM card and time of activation
4. Objective of Invention
In view of the above, there was a necessity to find out some inventive methodologies whereby all the above pitfalls can be mitigated.
Considering the growth in telecom industry, necessity to find a solution that help the industry was felt and this invention was made after considerable research and development.
5. Statement of Invention
This invention is primarily having the following features:
□ Less Activation Time
o In the old traditional method, it takes almost 24-48 hours to scan the documents, and this makes the activation time to exceed to approximately 50 Hours.
o In the new method, the scanning time almost reduced to a minute, ultimately this leads to less activation time of approximately 2-4 hours.
□ Less Scanning Time
o With the use of old traditional method, the scanning is delayed with the CAF collection process and this makes scanning process to be delayed. Estimated time to scan is approximately 24-48 hours. o With the use of new Method, the scanning process can be done within a minute with the Advanced Mobile Technology. Estimated Time to scan is approximately is about a minute. D Working Environment and Portability
o The old traditional method, comprising of Setup which involves Laptop with the "Scanning and Upload" Software and a Scanner attached with the Laptop makes the working environment consumes more space and power and it is not highly portable. o The new advanced Mobile App, installed in the single phone, makes it easily portable and less power consuming. It even works under power cuts. D Cost Factor
o The Cost Factor in the old method, comprising of a Laptop with the "Scanning and Upload" Software and Scanner may cost up to 40 to 50 thousand/setup. o The Cost factor is not a matter of thing as it just use a single Mobile, leads to less Cost factor.
□ CAF Collection
o In the older method CAF collection is the bottle neck for activation. Involves daily CAF collection and each CAF collection consume cost.
o The new Advanced Mobile Technology removes the bottle neck of CAF collection for
activation. The CAF collection can be made two days once or three days once. Moving from Paper to All Digital
6. Summary of Invention
This new invention 'eCAFEX' is a faster activation tool at less cost for the telecom industry to streamline the customer acquisition process.
7. Brief description of accompanied drawing
Drawings below spell out clearly in the flow chart and pictures the description of the invention.
8. Detailed description of the invention
Tool features
1. The Mobile Android App Scans the Document with the In-Built Camera and saves as jpeg.
2. Auto ZIP file creation for each CAF.
3. Scanned CAF automatically upload to Central Server.
4. Higher upload rate i.e. 1 CAF for every 30 sec. Each CAF have minimum of 2 images (CAF, POI or POA Image).
5. Tool uploads files even if it gets exited, ensures that there is no data lose.
6. Portability.
Software requirements
1. Micromax A110- Android OS Version - 4.0.4
2. Internet Connection - 3G or 2G Service Network. Preferred to 3G.
Hardware requirements
1. ECAF Instant Activation HUB.
2. Micromax Model-AllO (8 Mega Pixel Camera)
Workflow of existing method
Scanning and Upload, total product description
> The user has to place the HUB in a flat surface to ensure there is no hilly area during capturing. Light must be switched on before capturing the image.
> Place the documents inside the HUB and place the Micromax Phone on top of the Hub provided with the opening.
> Invoke the Mobile Android App, after few seconds it prompts a splash screen and then the Mobile Android App opens the camera.
> Place the documents in the HUB in a sequential manner and start scanning the documents, and preview is shown.
> if you want to save the image just click the Right button or else if you do not want to save the image just click the Wrong button,
> After you save the image it again returns to the camera, in this manner you capture as many as images in a single CAF.
> After you save all the images just click save and upload button.
> The application automatically zips the CAF documents and starts upload to Centralised Server.
1. Place the Documents inside the HUB.
2. Place the Phone on the top of the HUB and invoke the Android Mobile App, it prompts the splash screen.
3. After few seconds it invokes the camera. Capture the documents using the Camera
4. After capture save the image using the Right button or if you do not want to save the image click wrong button.
5. After saving click "Save and Upload" button to upload.
6. The tool notifies that the upload has been started and it will notify for each and every CAF upload.
Comparison between old and new method
9. Claim
Main claim
This eCAFEX is a new invention that is going to revolutionalise the entire telecom industry.
As the inventor of the invention we claim that this is the fastest and most economical solution to reduce the lead time of customer activation process to aid the entire telecom industry and we completely own the patent of this.
Subsidiary claims
• Both Digital and Manual solution to take care of the requirements of TRAI as well as Service Providers
• Revolutionary, never even thought about earlier so first of its kind
• Less costly and avoid laborious processes
| # | Name | Date |
|---|---|---|
| 1 | 1061-CHE-2013 FORM-5 13-03-2013.pdf | 2013-03-13 |
| 2 | 1061-CHE-2013 FORM-3 13-03-2013.pdf | 2013-03-13 |
| 3 | 1061-CHE-2013 FORM-2 13-03-2013.pdf | 2013-03-13 |
| 4 | 1061-CHE-2013 FORM-18 13-03-2013.pdf | 2013-03-13 |
| 5 | 1061-CHE-2013 FORM-1 13-03-2013.pdf | 2013-03-13 |
| 6 | 1061-CHE-2013 DESCRIPTION (COMPLETE) 13-03-2013.pdf | 2013-03-13 |
| 7 | 1061-CHE-2013 CORRESPONDENCE OTHERS 13-03-2013.pdf | 2013-03-13 |
| 8 | 1061-CHE-2013 CLAIMS 13-03-2013.pdf | 2013-03-13 |
| 9 | 1061-CHE-2013 ABSTRACT 13-03-2013.pdf | 2013-03-13 |
| 10 | 1061-CHE-2013 AMENDED PAGES OF SPECIFICATION 20-06-2014.pdf | 2014-06-20 |
| 11 | 1061-CHE-2013 FORM-13 20-06-2014.pdf | 2014-06-20 |
| 12 | 1061-CHE-2013 CORRESPONDENCE OTHERS 20-06-2014.pdf | 2014-06-20 |
| 13 | 1061-CHE-2013-FER.pdf | 2018-08-31 |
| 14 | 1061-CHE-2013-AbandonedLetter.pdf | 2019-03-05 |
| 1 | Document1_02-04-2018.pdf |