Abstract: A method and system to provide integrated operations management framework (lOMF) of a business enterprise is disclosed. The method includes the steps of identifying a list of entities required in a business enterprise to perform various functions, defining a list of parameters of each entities, determining the relationship between one or more parameters of the entities, determining the impact of one or more parameters of one entity on other entities and evaluating consequences of modification of one or more parameters of one entities on other entities to achieve the efficiency and effectiveness of operational management is disclosed. The lOMF is further displayed in the form of a single platform and can be customized for any desired tenure.
TECHNICAL FIELD OF THE INVENTION
The present technique relates generally to an integrated operations management framework (lOMF), and, more particularly a framework that provides a unified view of various entities of business enterprise and most particularly a framework that provides a unified view of human, financial and physical assets and other operational entities of an organization or a line of business, wherein the lOMF is useful in tracking efficiency and effectiveness of various business processes.
BACKGROUND OF THE INVENTION
Running a business enterprise successfully is always a huge challenge. In a business environment of less number of headcounts, it is not much difficult to keep track of changing requirements i.e., headcount requirement, financial expectations, risk calculation, etc. Therefore, it is easier to predict and forecast various trends and risks at various levels, which eventually helps the management to take appropriate decision at various levels to run business process successively.
However, in the context of large business enterprise, where headcounts run in tens of thousands, it has always been a huge challenge to keep track of changing requirement for a business decision requirements.
Various methods have been proposed and available to analyze and track the varying requirements independently and provide reports to management. However, it is always a challenge to collate independently sourced information. Also disparate methods are likely to be erroneous, operational inefficiencies remains undetected for a longer period and comparative study usually troublesome.
Therefore, there is a need of a method which provides an integrated view of various aspects of business enterprise at single platform, which eventually, would be helpful in various predictions and analyses.
BRIEF DESCRIPTION
The summary is provided to introduce a selection of concepts in a simplified form that are further described below in the detailed description. This summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used as an aid in determining the scope of the claimed subject matter.
In accordance with one aspect of the present technique, a method for integrating plurality of business entity is disclosed. The method includes steps of identifying various entity of business enterprise and ascertaining plurality of parameters of each entity thereof* The method further includes determining relationship between various parameters of the entities. In accordance with another aspect of the present technique, the method further relates determining impact of one or more parameters of one entity on other entities followed by evaluating consequences of modification of one or more parameters of one of the entities on other entities to achieve the efficiency and effectiveness of operational management.
In yet another embodiment of the technique, a method of role based authentication is described. The access to various features of the lOMF are customized and prevented from unauthorized access.
DRAWINGS
These and other features, aspects, and advantages of the present technique will become better understood when the following detailed description is read with reference to the accompanying drawings in which like characters represent like parts throughout the drawings, wherein:
FIG. 1 is a flowchart depicting steps involved in the process in accordance with one embodiment of the present technique;
FIG. 2 is a block diagram illustrating an example system of lOMF in business enterprise in accordance with one embodiment of the present technique;
FIG. 3 is a diagram illustrating the linkage between plurality of entities of lOMF in accordance with one embodiment of the present technique;
FIG. 4 is a flowchart depicting role based authentication of users in one embodiment of the present technique;
FIG. 5 is a flowchart depicting the utilization of resource in accordance with one embodiment of the present technique;
FIG. 6 is a system illustrating a generalized computer network arrangement, in one embodiment of the present technique.
DETAILED DESCRIPTION
The following description is full and informative description of the best method and system presently contemplated for carrying out the present invention which is known to the inventors at the time of filing the patent application. Of course, many modifications and adaptations will be apparent to those skilled in the relevant arts in view of the following description in view of the accompanying drawings and the appended claims. While the systems and method described herein are provided with a certain degree of specificity, the present technique may be implemented with either greater or lesser specificity, depending on the needs of the user. Further, some of the features of the present technique may be used to advantage without the corresponding use of other features described in the following paragraphs. As such, the present description should be considered as merely illustrative of the principles of the present technique and not in limitation thereof, since the present technique is defined solely by the claims.
As will be appreciated by people skilled in the art, to best understand the present invention it is important to be familiar with the definitions in which it is used.
"User" in the present technique represents to any person desiring to access to some-kind of protected service or application (e.g., opening of web-based new account, access to available web-based account, etc.)
"Entity" or "entities" or "business entities" refers to the various sections of a business enterprise like human resource, financial assets, physical assets, etc. The list of entities is not complete and can be defined in different manner or way by the business enterprise.
"Business enterprise" or "enterprise business" or "business organization" or "organization" or "corporate" or "corporation" in present technique encompass corporations, small businesses, non-profit institutions, government bodies, and other kinds of organizations involving in the activity of providing goods or services in terms of financial or commercial or industrial aspects.
Referring to the figures, Fig 1 is a flowchart of steps of method involved for providing an integrated operations management framework (lOMF) using various entities of a business enterprise in accordance with one embodiment of the present technique. The method starts in step 101 where pluralities of entities of the business enterprise are identified. The entities of business enterprise includes, but not limited to, human assets or financial assets or physical assets or combinations. It will be appreciated by persons skilled in the art that the entities of business enterprise may define differently in other organizations.
In step 103, plurality of parameters of each entities of business enterprise is identified. For example, parameters of human assets of a business enterprise includes total number of employees or location based employee ratio or percentage of total non-billable employee or employee distribution based on billing or employee attrition or employees distribution based on project type or employee count & ratio based on
employee role or employee movement across business units or combinations thereof, however the parameters mentioned are not exhaustive and can vary, as appreciated by the persons skilled in the art. The parameter of human assets can be further defined in terms of business unit level or portfolio level or delivery unit level or project level or combinations thereof; however the parameters mentioned above are not exhaustive and can vary, as appreciated by the persons skilled in the art. Similarly, parameters of financial assets of a business enterprise includes total revenue or revenue forecasting accuracy or revenue break-up by billing or revenue break-up by location or revenue productivity by billing or revenue productivity by location or project margin or operating margin by billing or operating margin by location or compliance Risk or billable Utilization or opportunity in pipeline or combinations thereof. The parameter of financial assets can further defined in terms of business unit level or portfolio level or delivery unit level or project level or combinations thereof, however the parameters mentioned are not exhaustive and can vary, as appreciated by the persons skilled in the art. Similarly, various parameters of other entities of business parameters are also identified.
In step 105, a relationship of various parameters of the entities is established in accordance with one embodiment of the present technique. For example, various parameters of human capital assets, as mentioned in step 103, are defined in a particular expression, for example in a single expression. The entities are further structured to track at various levels. For example, human assets are tracked at business unit level or portfolio level or delivery unit level or project level or combinations thereof. Also it can be tracked at daily or monthly or quarterly basis or as defined by the users.
Subsequently, in step 107, a linkage is established among pluralities of entities of business enterprise* Unified linkage is, subsequently, resulted into an integrated framework which is available at user interface. The results obtained from integrated framework are further represented in terms of various trends or reports or analytical results. The results may also refer as lOMF results. The results shown can be used by users for various deciding matters and thereof helps in improving efficiency and effectiveness of various business processes.
After establishing the linkage among plurality of entities, impact of one or more parameters one entity on other entities is determined as represented by step 109. In step 111, consequences of varying of parameters are evaluated. For example, impact of varying of the parameters of human assets on financial assets is evaluated where the parameters of human assets are mentioned in above steps. More precisely, say, impact of change in number of headcounts in a particular business unit of human assets is evaluated and thereof determining the impact on overall revenue generation.
In step 113, results of various calculations and evaluation based on step 111 are presented. The lOMF is further displayed in the form of a single platform. The results can be presented in various formats i.e., in form of graphs or in form tables or in any other formats; however the formats of results are not a major concern in the present
technique,
The results can further be flexibly customized for any period of time say daily or quarterly or monthly or as defined and desired by the user.
The results obtained are used in predicting and forecasting various trends or performance benchmarking or risk estimation, therefore, eventually helping in taking various decisions to improve efficiency and effectiveness of various business processes and to business enterprise as a whole.
FIG. 2 is an entity relationship diagram that illustrates some of the major components of the system. The diagram comprising plurality of entities of a business enterprise and the linkage of entities thereof is explained in accordance to one embodiment of the technique. The system starts with business entities viz., human assets (201) or physical assets (203) or financial assets (205). However, the list of business entities mentioned above is not exhaustive, as appreciated by the person skilled in the art. The procurement or maintenance or structure or type of database for plurality of business entities is not a focus and concern in present technique. The data for plurality of business entities are extracted and Integrated information is represented by component 207. The consolidated view 209 states final output which will be shown at user's machine. The
method further includes gathering past data of the entities and current data of the entities business enterprise for any comparative study. The final outcomes are various trends and analytical results valuable to the user for various predictions or forecasting, therefore helping the user in achieving to suitable decisions and planning to improve efficiency and effectiveness of various business processes.
In Fig 3, a schematic diagram of various components of system 300 is illustrated in accordance to one embodiment of the present technique. The system 300 includes at least one component 301 to extract data for pluralities of entities 303 of business enterprise. As shown, the entities include human assets or financial assets or physical assets or combination, however, the list of business entities is not exhaustive and can be defined differently according to structure and need of business enterprise. The data information, both past and current, of the entities is stored and available to integrate to lOMF system. The types of database or database position etc are not focused in present technique. The system 300 further comprising at least one data warehousing component (block 305) where block 305 comprising data extracted from various entities. The system 300 further comprises at least one user interface (block 321), where the user interface display various views (block 307) that enables the user to take decision for project future or analyze various trends or to calculate performance or to monitor & estimate risk or to monitor compliances or to predict & forecast impact of change of parameters of the entities as represented from block 309 to block 319. Therefore, multiple and concurrent options for any time period are available to management to make important decisions.
The access level of various information and options obtained by lOMF is selectively provided to users depending on the role of the user as decided by the business
enterprise.
In Fig 4, it is a flowchart depicting role based user authentication in accordance to one embodiment of the present technique. The method starts with authenticating the user as represented by block 401. If the individual trying to access to
system is not a valid user, an error message (block 403) is displayed at user machine interface and access is denied, however, if the person trying to access the system is a valid user, access is provided. The lOMF provides numerous trends and analytical results. The trends and analytical results are used in various predictions and forecasting i,e., deciding project future or analyzing various trends or calculating performance or monitoring & estimating risk or to monitoring compliances are a few of them. Essentially, entire information is not required to every valid user of the business enterprise; also few data may be confidential. Therefore, level of data accessibility is mandatory role dependent. In step 405, user's role is authenticated & identified. While a valid user of higher management has access to complete data and information, a user of junior level has partial access of the data and information. In step 407, a data warehousing is represented. The data warehousing has information of integrated data of the business entities extracted from plurality of sources of organization. Subsequently, in next step, the process involves evaluating various scenarios of varying parameters of the entities and calculation of impact thereof.
In step 509, the process evaluates various cause and effect stimulations. For example, in one scenario, the process evaluates the impact on quarterly revenue of a group or business unit if 100 headcounts are added or reduced. In other scenario, it evaluates the impact on operating margin, if say, for decreasing the high cost headcounts by 100 and increasing the low cost headcounts by 150. Similarly, it evaluates impact on revenue by varying of headcounts location wise. In another case, assessment of group revenue can also be done based on historical trends. The lOMF, therefore, provides opportunity to predict various scenarios, and opportunity to take various decisions or to make various adjustments in advance to achieve the stipulated targets (block 511).
Therefore, lOMF is essentially a useful tool for medium and big size corporations where human capital runs in thousands. It facilitate user, whether higher management or middle management or junior management, to visualize and optimize various aspects of business process to improve efficiency and effectiveness thereof.
Examples
FIG, 5 is a flowchart depicting the utilization of resource in one embodiment of the present technique. The process starts with verifying allocation & utilization of human resources as indicated by block 501, If unutilized human resource(s) is not available, the method stops any further processing as represented by block 503, However if unutilized human resource(s) is available, the system pulls the resource to a common pool (I e., a database where information is stored about such candidates) as shown by block 505. The database comprises all historical details of the candidates i.e., qualifications, experience and other details necessary for employability. The group leaders or managers receive detailed information about such candidate(s) as indicated by block 507. After evaluating the contemporary or upcoming requirements against the candidate's profile, the feedback is provided by the managers or group leaders or other authorized person of the organization (block 509). If requirement is existed or anticipated, the candidate is released in the same group (block 515); if not then opportunity with other groups of business enterprise is explored as depicted by block 517, However, senior management members, as defined by the business enterprise, are exceptionally released from any such evaluation as indicated by block 511. If the opportunity with other groups exits, the candidate is release from the database list (block 521). If there is no suitable opportunity found with other groups of business enterprise, help from human resource (HR) of other units is requested to utilize the candidate skills and the candidate is release from the database (block 521).
Exemplary Computing Environment
One or more of the above-described techniques may be implemented in or involve one or more computer systems, Figure 6 illustrates a generalized example of a computing environment 600. The computing environment 600 is not intended to suggest any limitation as to scope of use or functionality of described embodiments.
With reference to Figure 6, the computing environment 600 includes at least one processing unit 610 and memory 620. In Figure 6, this most basic configuration 630
is included within a dashed line. The processing unit 610 executes computer-executable instructions and may be a real or a virtual processor. In a multi-processing system, multiple processing units execute computer-executable instructions to increase processing power. The memory 620 may be volatile memory (e.g., registers, cache, RAM), nonvolatile memory (e.g., ROM, EEPROM, flash memory, etc.), or some combination of the two. In some embodiments, the memory 620 stores software 680 implementing described techniques.
A computing environment may have additional features. For example, the computing environment 600 includes storage 640, one or more input devices 650, one or more output devices 660, and one or more communication connections 670. An interconnection mechanism (not shown) such as a bus, controller, or network interconnects the components of the computing environment 600. Typically, operating system software (not shown) provides an operating environment for other software executing in the computing environment 600, and coordinates activities of the components of the computing environment 600.
The storage 640 may be removable or non-removable, and includes magnetic disks, magnetic tapes or cassettes, CD-ROMs, CD-RWs, DVDs, or any other medium which may be used to store information and which may be accessed within the computing environment 600. In some embodiments, the storage 640 stores instructions for the software 680.
The input device(s) 650 may be a touch input device such as a keyboard, mouse, pen, trackball, touch screen, or game controller, a voice input device, a scanning device, a digital camera, or another device that provides input to the computing environment 600. The output device(s) 660 may be a display, printer, speaker, or another device that provides output from the computing environment 600.
The communication connection(s) 670 enable communication over a communication medium to another computing entity. The communication medium conveys information such as computer-executable instructions, audio or video
information, or other data in a modulated data signal. A modulated data signal is a signal that has one or more of its characteristics set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media include wired or wireless techniques implemented with an electrical, optical, RF, infrared, acoustic, or other carrier.
Implementations may be described in the general context of computer-readable media. Computer-readable media are any available media that may be accessed within a computing environment. By way of example, and not limitation, within the computing environment 600, computer-readable media include memory 620, storage 640, communication media, and combinations of any of the above.
Having described and illustrated the principles of our invention with reference to described embodiments, it will be recognized that the described embodiments may be modified in arrangement and detail without departing from such principles. It should be understood that the programs, processes, or methods described herein are not related or limited to any particular type of computing environment, unless indicated otherwise. Various types of general purpose or specialized computing environments may be used with or perform operations in accordance with the teachings described herein. Elements of the described embodiments shown in software may be implemented in hardware and vice versa.
In view of the many possible embodiments to which the principles of our invention may be applied, we claim as our invention all such embodiments as may come within the scope and spirit of the following claims and equivalents thereto.
We Claim:
L A method for integrating plurality of entities of a business enterprise to achieve operational efficiency & effectiveness, comprising:
Identifying plurality of entities of the business enterprise;
Identifying one or more parameters of each of the plurality of entities of the business enterprise;
Determining the relationship between one or more parameters of the
entities;
determining the impact of one or more parameters of one entity on other entities; and
evaluating consequences of modification of one or more parameters of one entities on other entities to achieve the efficiency and effectiveness of operational management;
wherein the plurality of entities comprising at least one of human assets or financial assets or physical assets or combinations thereof.
2. The method of claim 1, wherein the human assets includes at least one of total employee utilization or location based employee ratio or billable employee or non-billable employee or employee attrition or project based employee distribution or employee role or employee movement across business units or combinations thereof.
3. The method of claim 1, wherein the financial assets includes at least one of total revenue or revenue forecasting accuracy or revenue break-up or revenue on risk or revenue productivity or revenue requirement by role or revenue requirement by
technology or project margin or operating margin by billing or operating margin by location or billable utilization or opportunity pipeline or combinations thereof
4. The method of claim 1, further comprising predicting plurality of trends by changing one or more parameters of one or more entities of the business enterprise.
5. The method of claim 1, further comprising predicting plurality of trends by comparing data of the entities with historical data of the said entities,
6. The method of claim 1, wherein evaluating impact on revenue on varying headcounts to the said entity of the business enterprise.
7. The method of claim 1, further comprising providing access to the said integrated information is based on employees" role.
8. The method of claim 1, wherein the integrated data information of the entities is available into a single decision platform.
9. The method of claim 1, wherein forecasting physical assets utilization.
10. A computer program product comprising a computer usable medium having a computer readable program code embodied therein for integrating plurality of entities of a business enterprise to achieve operational efficiency & effectiveness, comprising:
a program code adapted for identifying plurality of entities of the business enterprise;
a program code adapted for identifying one or more parameters of each of the plurality of entities of the business enterprise;
a program code adapted for determining the relationship between one or more parameters of the entities;
a program code adapted for determining the impact of one or more parameters of one entity on other entities; and
a program code adapted for evaluating consequences of modification of one or more parameters of one entities on other entities to achieve the efficiency and effectiveness of operational management;
wherein the plurality of entities comprising at least one of human assets or financial assets or physical assets or combinations thereof
11. The computer program product of claim 10, wherein the program code is adapted for identifying the human assets wherein human assets includes at least one of total employee utilization or location based employee ratio or billable employee or non-billable employee or employee attrition or project based employee distribution or employee role or employee movement across business units or combinations thereof
12. The computer program product of claim 10, wherein the program code is adapted for identifying the financial assets, wherein the financial assets includes at least one of total revenue or revenue forecasting accuracy or revenue break-up or revenue on risk or revenue productivity or revenue requirement by role or revenue requirement by technology or project margin or operating margin by billing or operating margin by location or billable utilization or opportunity pipeline or combinations thereof
13. The computer program product of claim \0, further comprising program
code is adapted for predicting plurality of trends by changing one or more parameters of
one or more entities of the business enterprise.
14. The computer program product of claim 10, further comprising program
code is adapted for predicting plurality of trends by comparing data of the entities with
historical data of the said entities.
15. The computer program product of claim 10, wherein program code is adapted for evaluating impact on revenue on varying headcounts to the said entity of the business enterprise.
16. The computer program product of claim 10, further comprising program code is adapted for providing access to the said integrated information is based on employee's role,
17. The computer program product of claim 10, wherein program code is
adapted for the integrated data information of the entities is available into a single
decision platform.
18. The computer program product of claim 10, wherein program code is
adapted for forecasting physical assets utilization.
| # | Name | Date |
|---|---|---|
| 1 | 500-CHE-2008 FORM-18 26-02-2010.pdf | 2010-02-26 |
| 1 | 500-CHE-2008_EXAMREPORT.pdf | 2016-07-02 |
| 2 | 500-che-2008-abstract.pdf | 2011-09-03 |
| 2 | 500-CHE-2008 POWER OF ATTORNEY 12-01-2011.pdf | 2011-01-12 |
| 3 | 500-che-2008-claims.pdf | 2011-09-03 |
| 3 | 500-CHE-2008 FORM-13 12-01-2011.pdf | 2011-01-12 |
| 4 | 500-che-2008 form-1 12-01-2011.pdf | 2011-01-12 |
| 4 | 500-che-2008-correspondnece-others.pdf | 2011-09-03 |
| 5 | 500-che-2008-form 5.pdf | 2011-09-03 |
| 5 | 500-che-2008-description(complete).pdf | 2011-09-03 |
| 6 | 500-che-2008-form 3.pdf | 2011-09-03 |
| 6 | 500-che-2008-drawings.pdf | 2011-09-03 |
| 7 | 500-che-2008-form 1.pdf | 2011-09-03 |
| 8 | 500-che-2008-form 3.pdf | 2011-09-03 |
| 8 | 500-che-2008-drawings.pdf | 2011-09-03 |
| 9 | 500-che-2008-form 5.pdf | 2011-09-03 |
| 9 | 500-che-2008-description(complete).pdf | 2011-09-03 |
| 10 | 500-che-2008 form-1 12-01-2011.pdf | 2011-01-12 |
| 10 | 500-che-2008-correspondnece-others.pdf | 2011-09-03 |
| 11 | 500-CHE-2008 FORM-13 12-01-2011.pdf | 2011-01-12 |
| 11 | 500-che-2008-claims.pdf | 2011-09-03 |
| 12 | 500-che-2008-abstract.pdf | 2011-09-03 |
| 12 | 500-CHE-2008 POWER OF ATTORNEY 12-01-2011.pdf | 2011-01-12 |
| 13 | 500-CHE-2008_EXAMREPORT.pdf | 2016-07-02 |
| 13 | 500-CHE-2008 FORM-18 26-02-2010.pdf | 2010-02-26 |