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Method And System For Dynamically Changing Process Flow Of A Business Process

Abstract: A method and system for dynamically modifying a process flow associated with an end to end process is disclosed. The method comprises receiving a trigger event associated with the end to end process; monitoring at least one process state resulting from the at least one trigger event; determining at least one of a user context, a process-event context, a process context, and an environment context for the at least one process state on detecting the at least one trigger event; defining, dynamically one or more configurable business rules based on the at least one of the user context, the process-event context, the process context, and the environment context using artificial intelligence and machine learning; and performing a process state change based on the one or more configurable business rules.

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Notices, Deadlines & Correspondence

Patent Information

Application #
Filing Date
13 February 2015
Publication Number
10/2015
Publication Type
INA
Invention Field
COMPUTER SCIENCE
Status
Email
ipo@knspartners.com
Parent Application

Applicants

WIPRO LIMITED
Doddakannelli, Sarjapur Road, Bangalore 560035, Karnataka, India.

Inventors

1. RITWIK BATABYAL
#649, Royal Park Residency, JP Nagar 9th Phase, Bangalore – 560062, Karnataka, India.
2. ANURAG SRIVASTAVA
#92, 2nd Main, 2nd Cross, CLL Layout, Sanjay Nagar, Bangalore – 560094, Karnataka, India.
3. TEKKETHALAKAL KURIEN
7th Floor, ETA Beau Monde, 16 Benson Cross Road, Bangalore – 560046, Karnataka, India.

Specification

CLIAMS:1. A method of dynamically modifying a process flow associated with an end to end process, the method comprising:
receiving, by a dynamic business process engine, a trigger event associated with the end to end process;
monitoring, by the dynamic business process engine, at least one process state resulting from the at least one trigger event;
determining, by the dynamic business process engine, at least one of a user context, a process-event context, a process context, and an environment context for the at least one process state on detecting the at least one trigger event;
defining, dynamically by the dynamic business process engine, one or more configurable business rules based on the at least one of the user context, the process-event context, the process context, and the environment context using artificial intelligence and machine learning; and
performing, by the dynamic business process engine, a process state change based on the one or more configurable business rules.

2. The method of claim 1 further comprising abstracting process state functionalities as micro-services to be consumed by a consumer.

3. The method of claim 1 further comprising orchestrating the at least one trigger event and a corresponding process state change.

4. The method of claim 3, wherein the orchestration ensures compliance of Service Level Agreements (SLAs) associated with the end to end process.

5. The method of claim 1, further comprising detecting anomalous activities associated with the end to end process by comparing real time user activities with the at least one of the user context, the process-event context, the process context, and the environment context.

6. The method of claim 1, further comprising rendering one or more of the user activities, the user context, the process-event context, the process context, and the environment context on a dashboard.

7. The method of claim 1, wherein defining the one or more configurable business rules comprises at least one of adding a business rule, removing a business rule, and modifying a pre-defined business rule.

8. A dynamic business process engine for dynamically modifying a process flow associated with an end to end process comprising:
one or more processors;
a memory, wherein the memory coupled to the one or more processors which are configured to execute programmed instructions stored in the memory comprising:
receiving a trigger event associated with the end to end process;
monitoring at least one process state resulting from the at least one trigger event;
determining at least one of a user context, a process-event context, a process context, and an environment context for the at least one process state on detecting the at least one trigger event;
defining, dynamically, one or more configurable business rules based on the at least one of the user context, the process-event context, the process context, and the environment context using artificial intelligence and machine learning; and
performing a process state change based on the one or more configurable business rules.

9. The engine as set forth in claim 8 further comprising an Application Program Interface (API) hub to abstract process state functionalities as micro-services to be consumed by a consumer.

10. The engine as set forth in claim 8 further comprising an event broker to orchestrate the at least one trigger event and a corresponding process state change.

11. The engine as set forth in claim 10, wherein the orchestration ensures compliance of Service Level Agreements (SLAs) associated with the end to end process.

12. The engine as set forth in claim 8, wherein the programmed instructions further comprise instructions to detect anomalous activities associated with the end to end process by comparing real time user activities with the at least one of the user context, the process-event context, the process context, and the environment context.

13. The engine as set forth in claim 8 further comprising a dashboard to render one or more of the user activities, the user context, the process-event context, the process context, and the environment context.

14. The engine as set forth in claim 8, wherein defining the one or more configurable business rules comprises at least one of adding a business rule, removing a business rule, and modifying a pre-stored business rule.

15. A non-transitory computer readable medium having stored thereon instructions for dynamically modifying a process flow associated with an end to end process comprising machine executable code which when executed by at least one processor, causes the processor to perform steps comprising:
receiving a trigger event associated with the end to end process;
monitoring at least one process state resulting from the at least one trigger event;
determining at least one of a user context, a process-event context, a process context, and an environment context for the at least one process state on detecting the at least one trigger event;
defining, dynamically, one or more configurable business rules based on the at least one of the user context, the process-event context, the process context, and the environment context using artificial intelligence and machine learning; and
performing a process state change based on the one or more configurable business rules.

Dated this 13th day of February 2015
Shwetha A Chimalgi
Of K&S Partners
Agent for the Applicant
,TagSPECI:TECHNICAL FIELD
This disclosure relates generally to business process management, and more particularly to a method and system for dynamically modifying the process flow of a business process.

Documents

Application Documents

# Name Date
1 722-CHE-2015 FORM-9 13-02-2015.pdf 2015-02-13
2 722-CHE-2015 FORM-18 13-02-2015.pdf 2015-02-13
3 IP30142-spec.pdf ONLINE 2015-02-16
4 IP30142-fig.pdf ONLINE 2015-02-16
5 FORM 5-IP30142.pdf ONLINE 2015-02-16
6 FORM 3-IP30142.pdf ONLINE 2015-02-16
7 722-CHE-2015-Request For Certified Copy-Online(18-02-2015).pdf 2015-02-18
8 722CHE2015_Certifiedcopyrequest.pdf ONLINE 2015-02-19
9 IP30142-spec.pdf 2015-03-13
10 IP30142-fig.pdf 2015-03-13
11 FORM 5-IP30142.pdf 2015-03-13
12 FORM 3-IP30142.pdf 2015-03-13
13 722CHE2015_Certifiedcopyrequest.pdf 2015-03-13
14 722-CHE-2015 POWER OF ATTORNEY 16-06-2015.pdf 2015-06-16
15 722-CHE-2015 FORM-1 16-06-2015.pdf 2015-06-16
16 722-CHE-2015 CORRESPONDENCE OTHERS 16-06-2015.pdf 2015-06-16
17 722-CHE-2015-FER.pdf 2019-09-25

Search Strategy

1 TPO-search_25-09-2019.pdf
2 SearchStrategyMatrix_25-09-2019.pdf