Abstract: The present disclosure discloses method and a user intent identification system for identifying user intent from user statements. The user intent identification system receives input statement provided by a user from a Natural Language Understanding (NLU) engine. The input statement is processed to remove one or more irrelevant content. A plurality of features for each word in the processed input statement is extracted. The plurality of features comprises Parts of Speech (POS) label, dependency parse tree and word embeddings. The user intent determination system predicts class for each word in the processed input statement from a plurality of predefined classes using a neural network model. The neural network model predicts class for each word based on input vector generated for the each word based on the plurality of features. Thereafter, the user intent is identified based on class predicted for each word in processed input statement
1. A method for identifying user intent from user statements, the method comprising:
receiving, by a user intent determination system (101), an input statement provided by
a user from a Natural Language Understanding (NLU) engine, wherein the input statement is processed to remove one or more irrelevant content;
extracting, by the user intent determination system (101), a plurality of features for each word in the processed input statement, wherein the plurality of features comprises Parts of Speech (POS) label, dependency parse tree and word embeddings;
predicting, by the user intent determination system (101), a class for the each word in the processed input statement from a plurality of predefined classes using a neural network model, wherein the neural network model predicts the class for the each word based on an input vector generated for the each word based on the plurality of features; and
identifying, by the user intent determination system (101), the user intent based on the class predicted for the each word in the processed input statement, wherein the user intent is provided to the NLU engine to provide a response to the input statement based on the user intent.
2. The method as claimed in claim 1, wherein the dependency parse tree is generated based on intrinsic dependencies of the each word with each of other words in the processed input statement.
3. The method as claimed in claim 1, wherein the word embeddings are identified using an artificial word embedding neural network trained using text corpus of a plurality of natural language sentences, the word embeddings being representation of each of the one or more words in a low-dimensional vector space.
4. The method as claimed in claim 1, wherein the neural network model is trained using text corpus containing a plurality of natural language sentences tagged with the plurality of predefined classes.
5. The method as claimed in claim 1, wherein the input vector comprises the POS label for a target word selected from a plurality of words present in the input statement, the POS label of predetermined number of words prior to the target word, word embeddings of the target
word, word embedding of head word in dependency parse tree and a dependency label for the target word.
6. The method as claimed in claim 1, wherein the plurality of predefined classes comprise Begin-Central Idea (BCI), Inside Central Idea (ICI), Begin-Central Action (BCA), Inside-Central Action (ICA), Begin-Central Idea Attributes (BCIA), Inside-Central Idea Attributes (ICIA) and others.
7. The method as claimed in claim 1, wherein the user intent is represented as central idea, actions and features.
8. A user intent determination system (101) for identifying user intent from user statements, comprising:
a processor (111); and
a memory (109) communicatively coupled to the processor (111), wherein the memory (109) stores processor instructions, which, on execution, causes the processor (111) to:
receive an input statement provided by a user from a Natural Language Understanding (NLU) engine, wherein the input statement is processed to remove one or more irrelevant content;
extract a plurality of features for each word in the processed input statement, wherein the plurality of features comprises Parts of Speech (POS) label, dependency parse tree and word embeddings;
predict a class for each word in the processed input statement from a plurality of predefined classes using a neural network model, wherein the neural network model predicts the class for each word based on an input vector generated for each word based on the plurality of features; and
identify the user intent based on the class predicted for each word in the processed input statement, wherein the user intent is provided to the NLU engine to provide a response to the input statement based on the user intent.
9. The user intent determination system (101) as claimed in claim 8, wherein the
dependency parse tree is generated based on e intrinsic dependencies of the each word with
each of other words in the processed input statement.
10. The user intent determination system (101) as claimed in claim 8, wherein the word embeddings are representation of the word in a low-dimensional vector space, the word embeddings is identified using an artificial word embedding neural network trained using text corpus of a plurality of natural language sentences.
11. The user intent determination system (101) as claimed in claim 8, wherein the processor trains the neural network model using text corpus containing a plurality of natural language sentences tagged with the plurality of predefined classes.
12. The user intent determination system (101) as claimed in claim 8, wherein the input vector comprises the POS label for a target word selected from a plurality of words present in the input statement, the POS label of predetermined number of words prior to the target word, word embeddings of the target word, word embedding of head word in dependency parse tree and dependency labels for the target word.
13. The user intent determination system (101) as claimed in claim 8, wherein the plurality of predefined classes comprises Begin-Central Idea (BCI), Inside Central Idea (ICI), Begin-Central Action (BCA), Inside- Central Action (ICA), Begin-Central Idea Attributes (BCIA), Inside-Central Idea Attributes (ICIA) and others.
14. The user intent determination system (101) as claimed in claim 8, wherein the user intent is represented as central idea, actions and features.
| Section | Controller | Decision Date |
|---|---|---|
| # | Name | Date |
|---|---|---|
| 1 | 201941005832-IntimationOfGrant27-05-2024.pdf | 2024-05-27 |
| 1 | 201941005832-STATEMENT OF UNDERTAKING (FORM 3) [14-02-2019(online)].pdf | 2019-02-14 |
| 2 | 201941005832-PatentCertificate27-05-2024.pdf | 2024-05-27 |
| 2 | 201941005832-REQUEST FOR EXAMINATION (FORM-18) [14-02-2019(online)].pdf | 2019-02-14 |
| 3 | 201941005832-POWER OF AUTHORITY [14-02-2019(online)].pdf | 2019-02-14 |
| 3 | 201941005832-FORM 3 [20-02-2024(online)].pdf | 2024-02-20 |
| 4 | 201941005832-Written submissions and relevant documents [20-02-2024(online)].pdf | 2024-02-20 |
| 4 | 201941005832-FORM 18 [14-02-2019(online)].pdf | 2019-02-14 |
| 5 | 201941005832-FORM 1 [14-02-2019(online)].pdf | 2019-02-14 |
| 5 | 201941005832-AMENDED DOCUMENTS [09-01-2024(online)].pdf | 2024-01-09 |
| 6 | 201941005832-DRAWINGS [14-02-2019(online)].pdf | 2019-02-14 |
| 6 | 201941005832-Correspondence to notify the Controller [09-01-2024(online)].pdf | 2024-01-09 |
| 7 | 201941005832-FORM 13 [09-01-2024(online)].pdf | 2024-01-09 |
| 7 | 201941005832-DECLARATION OF INVENTORSHIP (FORM 5) [14-02-2019(online)].pdf | 2019-02-14 |
| 8 | 201941005832-POA [09-01-2024(online)].pdf | 2024-01-09 |
| 8 | 201941005832-COMPLETE SPECIFICATION [14-02-2019(online)].pdf | 2019-02-14 |
| 9 | 201941005832-Request Letter-Correspondence [15-02-2019(online)].pdf | 2019-02-15 |
| 9 | 201941005832-US(14)-HearingNotice-(HearingDate-05-02-2024).pdf | 2024-01-01 |
| 10 | 201941005832-FER.pdf | 2021-10-17 |
| 10 | 201941005832-Power of Attorney [15-02-2019(online)].pdf | 2019-02-15 |
| 11 | 201941005832-CLAIMS [02-09-2021(online)].pdf | 2021-09-02 |
| 11 | 201941005832-Form 1 (Submitted on date of filing) [15-02-2019(online)].pdf | 2019-02-15 |
| 12 | 201941005832-COMPLETE SPECIFICATION [02-09-2021(online)].pdf | 2021-09-02 |
| 12 | abstract 201941005832.jpg | 2019-02-18 |
| 13 | 201941005832-CORRESPONDENCE [02-09-2021(online)].pdf | 2021-09-02 |
| 13 | 201941005832-Proof of Right (MANDATORY) [14-08-2019(online)].pdf | 2019-08-14 |
| 14 | 201941005832-DRAWING [02-09-2021(online)].pdf | 2021-09-02 |
| 14 | Correspondence by Agent_Form1_19-08-2019.pdf | 2019-08-19 |
| 15 | 201941005832-FER_SER_REPLY [02-09-2021(online)].pdf | 2021-09-02 |
| 15 | 201941005832-RELEVANT DOCUMENTS [02-09-2021(online)].pdf | 2021-09-02 |
| 16 | 201941005832-FORM 3 [02-09-2021(online)].pdf | 2021-09-02 |
| 16 | 201941005832-PETITION UNDER RULE 137 [02-09-2021(online)].pdf | 2021-09-02 |
| 17 | 201941005832-OTHERS [02-09-2021(online)].pdf | 2021-09-02 |
| 17 | 201941005832-Information under section 8(2) [02-09-2021(online)].pdf | 2021-09-02 |
| 18 | 201941005832-Information under section 8(2) [02-09-2021(online)].pdf | 2021-09-02 |
| 18 | 201941005832-OTHERS [02-09-2021(online)].pdf | 2021-09-02 |
| 19 | 201941005832-FORM 3 [02-09-2021(online)].pdf | 2021-09-02 |
| 19 | 201941005832-PETITION UNDER RULE 137 [02-09-2021(online)].pdf | 2021-09-02 |
| 20 | 201941005832-FER_SER_REPLY [02-09-2021(online)].pdf | 2021-09-02 |
| 20 | 201941005832-RELEVANT DOCUMENTS [02-09-2021(online)].pdf | 2021-09-02 |
| 21 | 201941005832-DRAWING [02-09-2021(online)].pdf | 2021-09-02 |
| 21 | Correspondence by Agent_Form1_19-08-2019.pdf | 2019-08-19 |
| 22 | 201941005832-CORRESPONDENCE [02-09-2021(online)].pdf | 2021-09-02 |
| 22 | 201941005832-Proof of Right (MANDATORY) [14-08-2019(online)].pdf | 2019-08-14 |
| 23 | 201941005832-COMPLETE SPECIFICATION [02-09-2021(online)].pdf | 2021-09-02 |
| 23 | abstract 201941005832.jpg | 2019-02-18 |
| 24 | 201941005832-Form 1 (Submitted on date of filing) [15-02-2019(online)].pdf | 2019-02-15 |
| 24 | 201941005832-CLAIMS [02-09-2021(online)].pdf | 2021-09-02 |
| 25 | 201941005832-FER.pdf | 2021-10-17 |
| 25 | 201941005832-Power of Attorney [15-02-2019(online)].pdf | 2019-02-15 |
| 26 | 201941005832-Request Letter-Correspondence [15-02-2019(online)].pdf | 2019-02-15 |
| 26 | 201941005832-US(14)-HearingNotice-(HearingDate-05-02-2024).pdf | 2024-01-01 |
| 27 | 201941005832-COMPLETE SPECIFICATION [14-02-2019(online)].pdf | 2019-02-14 |
| 27 | 201941005832-POA [09-01-2024(online)].pdf | 2024-01-09 |
| 28 | 201941005832-DECLARATION OF INVENTORSHIP (FORM 5) [14-02-2019(online)].pdf | 2019-02-14 |
| 28 | 201941005832-FORM 13 [09-01-2024(online)].pdf | 2024-01-09 |
| 29 | 201941005832-Correspondence to notify the Controller [09-01-2024(online)].pdf | 2024-01-09 |
| 29 | 201941005832-DRAWINGS [14-02-2019(online)].pdf | 2019-02-14 |
| 30 | 201941005832-AMENDED DOCUMENTS [09-01-2024(online)].pdf | 2024-01-09 |
| 30 | 201941005832-FORM 1 [14-02-2019(online)].pdf | 2019-02-14 |
| 31 | 201941005832-Written submissions and relevant documents [20-02-2024(online)].pdf | 2024-02-20 |
| 31 | 201941005832-FORM 18 [14-02-2019(online)].pdf | 2019-02-14 |
| 32 | 201941005832-POWER OF AUTHORITY [14-02-2019(online)].pdf | 2019-02-14 |
| 32 | 201941005832-FORM 3 [20-02-2024(online)].pdf | 2024-02-20 |
| 33 | 201941005832-REQUEST FOR EXAMINATION (FORM-18) [14-02-2019(online)].pdf | 2019-02-14 |
| 33 | 201941005832-PatentCertificate27-05-2024.pdf | 2024-05-27 |
| 34 | 201941005832-STATEMENT OF UNDERTAKING (FORM 3) [14-02-2019(online)].pdf | 2019-02-14 |
| 34 | 201941005832-IntimationOfGrant27-05-2024.pdf | 2024-05-27 |
| 1 | 2020-12-2415-47-09E_24-12-2020.pdf |