Claims:WE CLAIM
1. A method of providing customized product recommendations to a consumer, the method comprising
determining, by a product recommendation device, a location of the consumer and a target product segment of interest to the consumer;
determining, by the product recommendation device, a plurality of field-installed products in the target product segment and in a geographic area of the location;
gathering, by the product recommendation device, near real-time operational data from each of the plurality of field-installed products along with a plurality of associated parameters for the geographic region using application scripts pre-installed in each of the plurality of field-installed products; and
dynamically analyzing, by the product recommendation device, the near real-time operational data and the plurality of associated parameters to determine and recommend a set of products in the target product segment.
2. The method of claim 1, wherein determining the location and the target product segment comprises analyzing a profile of the consumer.
3. The method of claim 2, wherein the consumer profile comprises at least one of queries performed by the consumer, browsing history of the consumer, or social media interactions of the consumer.
4. The method of claim 1, wherein determining the plurality of field-installed products comprises analyzing at least one of product purchase history, product registration details, or product usage data.
5. The method of claim 1, wherein gathering the near real-time operational data from a field-installed product is based on product data usage policy set by the consumer.
6. The method of claim 1, wherein the near real-time operational data of a field-installed product comprises at least one of a current operational state of the field-installed product, a usage pattern of the field-installed product, a performance data of the field-installed product, or a service history of the field-installed product.
7. The method of claim 1, wherein the plurality of associated parameters for a geographic region comprises a plurality of environmental parameters for the geographic region that are essential for an operation of a field-installed product.
8. The method of claim 1, further comprising providing the near real-time operational data for each of the plurality of field-installed products along with the plurality of associated parameters for the geographic region to at least one of a vendor or a manufacturer for subsequent planning and customization of product portfolio offerings and service offering for the geographic region.
9. A system for providing customized product recommendations to a consumer, the system comprising:
a product recommendation device comprising at least one processor and a computer-readable medium storing instructions that, when executed by the at least one processor, cause the at least one processor to perform operations comprising:
determining a location of the consumer and a target product segment of interest to the consumer;
determining a plurality of field-installed products in the target product segment and in a geographic area of the location;
gathering near real-time operational data from each of the plurality of field-installed products along with a plurality of associated parameters for the geographic region using application scripts pre-installed in each of the plurality of field-installed products; and
dynamically analyzing the near real-time operational data and the plurality of associated parameters to determine and recommend a set of products in the target product segment.
10. The system of claim 9, wherein determining the location and the target product segment comprises analyzing a profile of the consumer.
11. The system of claim 10, wherein the consumer profile comprises at least one of queries performed by the consumer, browsing history of the consumer, or social media interactions of the consumer.
12. The system of claim 9, wherein determining the plurality of field-installed products comprises analyzing at least one of product purchase history, product registration details, or product usage data.
13. The system of claim 9, wherein gathering the near real-time operational data from a field-installed product is based on product data usage policy set by the consumer.
14. The system of claim 9, wherein the near real-time operational data of a field-installed product comprises at least one of a current operational state of the field-installed product, a usage pattern of the field-installed product, a performance data of the field-installed product, or a service history of the field-installed product.
15. The system of claim 9, wherein the plurality of associated parameters for a geographic region comprises a plurality of environmental parameters for the geographic region that are essential for an operation of a field-installed product.
16. The system of claim 9, wherein the operations further comprise providing the near real-time operational data for each of the plurality of field-installed products along with the plurality of associated parameters for the geographic region to at least one of a vendor or a manufacturer for subsequent planning and customization of product portfolio offerings and service offering for the geographic region.

Dated this 28th day of March, 2018

SWETHA S N
IN/PA-2123
OF K & S PARTNERS
AGENT FOR THE APPLICANT
, Description:TECHNICAL FIELD
This disclosure relates generally to product promotions, and more particularly to method and system for providing customized product recommendations to consumers.