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Method And System For Troubleshooting A Misconfiguration Of A Computer System Based On Configurations Of Other Computer Systems

Abstract: PROBLEM TO BE SOLVED: To provide a method and system for identifying a configuration parameter of a "sick" computer system that is at fault for causing an undesired behavior. SOLUTION: In one embodiment, a troubleshooting system collects "suspect" values for "suspect" configuration parameters used by a "sick" application when the undesired behavior is exhibited by the sick computer system. The troubleshooting system then compares the suspect values to sample values of the suspect configuration parameters retrieved from sample computer systems. The troubleshooting system uses that comparison to identify one or more suspect configuration parameters that are likely at fault for causing the application to exhibit the undesired behavior. COPYRIGHT: (C)2005,JPO&NCIPI

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Notices, Deadlines & Correspondence

Patent Information

Application #
Filing Date
09 February 2005
Publication Number
40/2006
Publication Type
INA
Invention Field
COMPUTER SCIENCE
Status
Email
Parent Application

Applicants

MICROSOFT CORPORATION
One Microsoft Way, Redmond, Washington 98052, United States of America

Inventors

1. CHAD E. VERBOWSKI
One Microsoft Way, Redmond, WA 98052, United States of America
2. JIAHE HELEN WANG
One Microsoft Way, Redmond, WA 98052, United States of America
3. JOHN C. PLATT
One Microsoft Way, Redmond, WA 98052, United States of America
4. RUYUN ZHANG
One Microsoft Way, Redmond, WA 98052, United States of America
5. YU CHEN
One Microsoft Way, Redmond, WA 98052, United States of America

Specification

Documents

Application Documents

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