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“Methods For Flexible Planning Of Service Appointments Through Ai”

Abstract: System and methods to a framework incorporates a non-temporary memory and at least one equipment processors designed to peruse guidelines from the non-brief memory. The at least one equipment processors are arranged to perform tasks including accepting a help arrangement demand, recognizing the at least one aptitudes related with the administration arrangement demand, referring to support specialist profile information put away on a first data set, wherein the administration operator profile information incorporates at least one abilities controlled by every one of a majority of administration specialists, referring to support operator plan information put away on a subsequent data set.

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Notices, Deadlines & Correspondence

Patent Information

Application #
Filing Date
03 October 2020
Publication Number
15/2023
Publication Type
INA
Invention Field
COMPUTER SCIENCE
Status
Email
ipr@optimisticip.com
Parent Application

Applicants

MESBRO TECHNOLOGIES PRIVATE LIMITED
Flat no C/904, Geomatrix Dev, Plot no 29, Sector 25, Kamothe, Raigarh-410209, Maharashtra, India

Inventors

1. Mr. Bhaskar Vijay Ajgaonkar
Flat no C/904, Geomatrix Dev, Plot no 29, Sector 25, Kamothe, Raigarh-410209, Maharashtra, India

Specification

Claims:We Claim:
1. The method for an application for receipt of a service call comprising of.
a. Identification of one or more skills related to the request for service.
b. Service agent profile reference data stored on a first database, in which one or more capabilities of each multiplicity of service agents are included.
c. Data on a second database referencing service agent schedule.
d. Dynamically compiling the calendar of appointment times available that includes identifying one or more appointments, which occur over a period in which at least one service agent with identified skills is available.
e. To receive an input that selects one or more times slots for the first time
f. updating a timeline to reflect that a service agent first serves a service agent first scheduled for the first time slot the first service agent.
2. The method of claim 1, wherein the service agent schedule data comprises the location during a scheduled appointment of each of the diversity of service agents.
3. The method of claim 1, wherein a service agent plurality of service shall be regarded as available if the service agent does not have the time-slot appointment planned.
4. The method of claim 1, wherein a service scheduled for the geographical location within the threshold distance identified in the request for service arrangement.
5. A system for an application for receipt of a service call, comprising:
a. A non-transitory memory
b. One or more hardware processors have been configured to read non-transient memory instructions for operation.
c. Receipt of an application for a service nomination.
d. Dynamically compiling the calendar of appointment times available that includes identifying one or more appointments, which occur over a period in which at least one service agent with identified skills is available.
e. Updating a timeline to reflect that a service agent first serves a service agent first scheduled for the first time slot the first service agent.
6. The system as claimed in claim 5, wherein a remote location is used for service arrangements.
7. The system as claimed in claim 5, wherein the adjustable time period.
8. The system as claimed in claim 5, wherein the skills are identified based on data supplied in or with the request for the service.
9. The system as claimed in claim 5, wherein the operations include sending the service appointment reminder on schedule.
, Description:Technical Field of the Invention:
The technical field of the invention is a method for flexible planning of service appointments through Artificial Intelligence.
Background of the Invention:
This segment is planned to acquaint the per user with different parts of craftsmanship that might be identified with parts of the current divulgence, which are depicted and additionally guaranteed beneath. This conversation is accepted to be useful in furnishing the per user with foundation data to encourage a superior comprehension of the different parts of the current exposure. Likewise, it ought to be perceived that these announcements are to be perused in this light, and not as confirmations of earlier craftsmanship.
People, endeavours, and different associations may use programming assets, by means of numerous gadgets associated with an organization, to lead exercises or in any case run an association. Set up, extension, upkeep, and ordinary utilization of such frameworks may offer ascent to issues that a client might not have the skill to determine on their own. In such cases, a client support specialist might be used to resolve the issue rapidly and effectively, face to face or from a distant area. Physically organizing the service of administration arrangements dependent on administration operator area, accessibility, and topic aptitude (e.g., abilities) may generously build the time passed between when the administration arrangement demand is gotten and when the administration demand is, endless supply of the issue.
Object of the Invention:
The present object of the invention is of the methods for flexible planning of service appointments through Artificial Intelligence.
Another object of the invention is a method for application for receipt of a service call
Summary of the Invention:
An outline of specific exemplifications uncovered thus is gone ahead beneath. It ought to be perceived that these perspectives are introduced only to furnish the per user with a short synopsis of these specific exemplifications and that these viewpoints are not planned to restrict the extent of this divulgence. In fact, this exposure may envelop an assortment of angles that may not be gone ahead beneath.
The uncovered procedures by and large identify with dynamic service of administration arrangements dependent on administration operator aptitude, timetable, and area. Administration specialist profiles might be kept up on at least one information bases. Each profile may incorporate at least one aptitudes as well as specialized topics controlled by the client.
Administration specialist timetables and areas may likewise be kept up on at least one information bases, which might be the equivalent or not the same as the at least one information bases putting away the profile information. At the point when an assistance arrangement demand is presented, the solicitation is parsed and additionally handled to decide at least one abilities related with the procedure administration arrangement. The profile information and planning information may then be referred to show, progressively or close ongoing, accessible arrangement time allotments during which a help specialist with the recognized abilities is accessible at or almost a predefined area. The client may then choose a helpful time for the administration arrangement. The timetable of the specialist to which the administration arrangement is doled out will at that point be refreshed to mirror that the operator has an assistance arrangement during the booked time.
Brief Description of Drawings
FIG. 1 shows a flowchart a diagram of the given flexible planning of service appointments through Artificial Intelligence.
FIG.2 shows a flowchart application for receipt of a service call.
Detailed Description of Invention:
At least one explicit exemplifications will be portrayed beneath. With an end goal to give a brief depiction of these encapsulations, not all highlights of a genuine usage are portrayed in the determination. It ought to be valued that in the advancement of any such genuine usage, as in any building or configuration venture, various execution explicit choices must be made to accomplish the designers' particular objectives, for example, consistence with framework related and endeavour related requirements, which may shift starting with one execution then onto the next. Also, it ought to be valued that such an advancement exertion may be intricate and tedious, however would by the by be a normal endeavour of plan, creation, and assembling for those of conventional expertise having the advantage of this revelation.
FIG. 1 portrays one model epitome of an online help framework. As appeared, framework incorporates an application worker that has an assistance application and related stock information base putting away a timetable of booked and accessible help arrangements related with PCs of specialist organizations and administration clients. (Administration provider(s) and administration user(s) will likewise be shown by and large by the reference numerals, individually.)
The worker is open by means of an organization, for example, the Internet, by PCs of specialist co-ops and clients. Specialist organizations may incorporate, yet are not restricted to, wellbeing spas, sports clubs, hairstyling salons and other neighbourhood organizations (i.e., specialist organizations) that offer types of assistance to customers (i.e., administration clients) with related arrangements. In one model epitome, framework gives an adaptable Web-based specialist co-op interface to suppliers by methods for which a supplier can make a timetable of accessible arrangements by administration, professional, date, time or other standards.
In another model embodiment, system gives a Web-based UI to customers for glancing through availability, cut-off points, and assessments of open organizations and organization in any event one gatherings with master associations.

It ought to be noticed that in another encapsulation a portion of the usefulness of the administration application, including however not restricted to, supplier and UIs and, might be executed as applications legitimately on the PCs of the specialist co-ops and administration clients.
For this situation, the stock information base might be kept up on a distant worker facilitated by the administration application designer or in the cloud, for example, Amazon® Elastic Compute Cloud. It ought to be additionally noticed that in different encapsulations, PCs of the specialist organizations and administration clients may incorporate, however not restricted to, PCs, PCs, netbooks, tablets, advanced media players, individual computerized collaborators, PDAs, or different kinds of computerized gadgets.
FIG. 2 In another model embodiment, system gives a Web-based UI to customers for glancing through availability, cut off points, and assessments of open organizations and organization in any event one gatherings with master associations.
It ought to be noticed that in another encapsulation a portion of the usefulness of the administration application, including however not restricted to, supplier and UIs and, might be executed as applications legitimately on the PCs of the specialist co-ops and administration clients. For this situation, the stock information base might be kept up on a distant worker facilitated by the administration application designer or in the cloud, for example, Amazon® Elastic Compute Cloud. It ought to be additionally noticed that in different encapsulations, PCs of the specialist organizations and administration clients may incorporate, however not restricted to, PCs, PCs, netbooks, tablets, advanced media players, individual computerized collaborators, PDAs, or different kinds of computerized gadgets
The specialist co-op may likewise utilize interface to enter/update/see arrangement planning data. In one model encapsulation, administration arrangements might be made by administration clients through the administration UIs and showed as an arrangement block in the suitable year/month/date/time allotment of the schedule-based specialist organization interface. In another model epitome, the application can interface with outsider planning advances and schedules, for example, MindBody Inc., SpaBooker®, Google® Calendar and Microsoft® Outlook®, by means of devoted XML APIs to give business profile data and manoeuvre availabilities from those schedules into the specialist organization interface and to push arrangements booked by framework clients through the application. This epitome embodies the distributing usefulness of the application as it moves availabilities from an unadulterated calendaring framework (for example Google® Calendar) into a distributer advertising condition.
As shown in FIG. 2 the specialist co-op may likewise utilize interface to enter/update/see arrangement planning data. In one model encapsulation, administration arrangements might be made by administration clients through the administration UIs and showed as an arrangement block in the suitable year/month/date/time allotment of the schedule-based specialist organization interface. In another model epitome, the application can interface with outsider planning advances and schedules, for example, MindBody Inc., SpaBooker®, Google® Calendar and Microsoft® Outlook®, by means of devoted XML APIs to give business profile data and manoeuvre availabilities from those schedules into the specialist organization interface and to push arrangements booked by framework clients through the application.
This epitome embodies the distributing usefulness of the application as it moves availabilities from an unadulterated calendaring framework (for example Google® Calendar) into a distributer advertising condition In one example embodiment, the service provider can designate time blocks when one or more service providers are unavailable for appointments using “unavailable” tool. In the example in FIG. 2, all practitioners have been marked as unavailable, as shown by the shading. Unavailable blocks can also be pulled automatically by the application into the service provider interface from the third-party scheduling system used by the service provider.
The specialist co-op may likewise utilize interface to enter/update/see arrangement planning data. In one model encapsulation, administration arrangements might be made by administration clients through the administration UIs and showed as an arrangement block in the suitable year/month/date/time allotment of the schedule-based specialist organization interface. In another model epitome, the application can interface with outsider planning advances and schedules, for example, MindBody Inc., SpaBooker®, Google® Calendar and Microsoft® Outlook®, by means of devoted XML APIs to give business profile data and manoeuvre availabilities from those schedules into the specialist organization interface and to push arrangements booked by framework clients through the application. This epitome embodies the distributing usefulness of the application as it moves availabilities from an unadulterated calendaring framework (for example Google® Calendar) into a distributer advertising condition.

Documents

Application Documents

# Name Date
1 TEMP-E-1-44031-2020-MUM-FORM FOR STARTUP [03-10-2020(online)].pdf 2020-10-03
2 TEMP-E-1-44031-2020-MUM-EVIDENCE FOR REGISTRATION UNDER SSI [03-10-2020(online)].pdf 2020-10-03
3 202021043031-STATEMENT OF UNDERTAKING (FORM 3) [03-10-2020(online)].pdf 2020-10-03
4 202021043031-POWER OF AUTHORITY [03-10-2020(online)].pdf 2020-10-03
5 202021043031-FORM FOR SMALL ENTITY(FORM-28) [03-10-2020(online)].pdf 2020-10-03
6 202021043031-FORM 1 [03-10-2020(online)].pdf 2020-10-03
7 202021043031-FIGURE OF ABSTRACT [03-10-2020(online)].jpg 2020-10-03
8 202021043031-EVIDENCE FOR REGISTRATION UNDER SSI(FORM-28) [03-10-2020(online)].pdf 2020-10-03
9 202021043031-DRAWINGS [03-10-2020(online)].pdf 2020-10-03
10 202021043031-COMPLETE SPECIFICATION [03-10-2020(online)].pdf 2020-10-03
11 Abstract1.jpg 2023-04-11