Claims:We Claim:
1. A method for the gadget for supporting client data situated at the client comprising of:
a. the client assistance system for supporting the client
b. the client assistance place for putting away or moving gathered utilizing a correspondence line client data, at that point It associated with the client assistance focus and the correspondence line
c. and a client data using system to offer help for clients utilizing the data of the client service focus,
d. distributing the quality data showing the nature of the gadget, and a gadget data stockpiling implies for putting away the use data and quality data for what it's worth or in the wake of handling them,
e. the client data use system, by utilizing the use data and the quality data for the client care focus has been gathered the Customer emotionally supportive network which is described in that the help of the client.
2. A client data as claimed in claim 1, wherein the quality data isn't the disappointment data and the disappointment demonstrate that the disappointment and a caution data
3. A method for the gadget for supporting client data as claimed in claim 2, wherein the client assistance focus, while accepting the shortcoming data, and tells the reality to the client data use system managing upkeep and the executives of the gear
, Description:Technical Field of the Invention:
The present invention identifies with a client care system, a client supporting method, a client assistance focus, identifies with a gadget situated in the client data usage system and client, specifically, the viable utilization of the information of the gadget that the client claims client care systems to improve the help of clients through advancing client assistance method, a client service focus, to gear situated in the client data use system and client.
Background of the Invention:
The condition of the gadget situated at the client remotely screen, to play out the important handling has been known routinely. Nonetheless, the system of the traditional model, in specific viewpoints, one that gathers gadget data, applications that utilization has been constrained.
For instance, remotely screen the utilization of the gadget, in light of the measure of gear, systems which gather expenses are customarily known. Besides, the quality data of the gadget to remotely screen, a system for checking the condition of the gadget is likewise traditionally known.
Object of the Invention
An object of the present invention utilizing the information of the gadget to the client, when attempting to give straightforwardly profit basically utilize the data or status data of the gadget of the contraption simply get a can, enough there is an issue of not having the option to support the client.
Summary of The Invention
The main use data of the gadget, or just the quality data of the gadget, it is difficult to know the total gadget status. The way that it is beyond the realm of imagination to expect to know the condition of the gadget to totally, there is additionally that the upkeep and the board of the gear can't be totally, likewise implies backing of the client isn't idiot proof.

Further, the gear to be put in the client microcomputer is mounted, it is advancing data of the mechanical assembly itself. Be that as it may, client, item suppliers, a system that can be utilized all through the support business of the hardware, there is an issue that the system doesn't exist to utilize data created by the gear.
The present development has been made in perspective on the above issues, just as broadly obtains gadget data which is situated at the client, by utilizing utilization data and quality data of the gadget, the client to give an assortment of advantages, it is an item to play out a solid client service.
At that point, the client service jog, the handled data in the data the client service focus has gotten and the client assistance focus and put away in the database on the premise client set hardware or every client. client data usage system that handles the business tasks of the hardware,
Another deal gadget work, procures the use data of the particular client and by size data, Function of the business gadgets, utilizing the use data and the specific client of the demonstrated conditions for a specific client and the size-explicit data, to give data of a gadget that is reasonable for the client. For instance, if an enormous client of the paper of a specific size, to propose a gadget that is set up a tape of that size to the most noteworthy stage. The client taken a great deal of numerous duplicates of one of the first reports, proposes a gadget having a sorter. On the off chance that substantial utilization of paper size other than the size that has been set in the tape (Bypass), proposes the extension of the paper tape. What's more, from the utilization of the real gear of the client,
Alternatives such ought to be included, to propose an instrument of ideal duplicate volume (toughness). Right now, data giving hardware to clients, demonstrating the conditions and give the motivation to the client simultaneously. Moreover, this activity, it is conceivable to utilize the correspondence line from the client's home, completed by the portable terminal. In this way, as per the conditions and use clients, it is conceivable to choose the following gadget, it is conceivable to choose a progressively fitting instrument. What's more, it is feasible for the client, do the proposition precisely and rapidly. Client data use system to handle the upkeep and the board of gear, from the client service focus, while getting the disappointment data.
Remotely, by changing the settings of the gadget situated at the client, performing recuperation hardware.
For instance, when a paper jam, by remote control, by changing the weight of the air for passing on the paper in the gadget, to clear a paper jam. Furthermore, by changing the change or programming form of the set estimation of the hardware remotely, to fix the failure. Customer data use system to handle the upkeep and the board of gear, from the client service focus, in light of the utilization data and the quality data, do the assessment of ordinary hardware and procedures the data. For instance, since the last visit of a help individual,
Until this visit, take one of history there has been a disappointment. Additionally, it takes about whether the history went up report of the disappointment expectation.
Additionally, when taking a gander at the status data of the gadget at the hour of assessment, it is resolved whether every parameter is in a safe zone.
What's more, if fundamental, client data use system to handle the upkeep and the executives of hardware, from the client care focus, with an abundance of use data and the quality data, do the screening of routinely gear.
Because of conclusion, when the disappointment or close to disappointment is resolved normal, when gadget module setup, changes to specific modules may likewise inform the client. Or then again, do the dispatch of a help engineer. client data use system to handle the upkeep and the executives of hardware, from the client care focus, in light of the use data and quality data, the quality administration of support and the board work.
Utilizing use data and quality data, the remote investigation, if the real examination is resolved to be essential, performs review plans serviceman. From utilization data, consumables are depleted make courses of action for assessment. What's more, after the dispatch of a help individual, take a gander at the condition of the gear, to decide if it has been totally fixed. The client data usage system to handle the upkeep and the board of the gear, not appeared, has a database of man-made brainpower, in light of the data got from the information and client care focal point of man-made reasoning, the client do the hardware disappointment is resolved whether. The information of the computerized reasoning segment attributes of each model, measurable information identifying with disappointment countermeasure, connection information reason for disappointment, an upkeep history of the gear, along these lines to develop a specialist system to the server The, to make the client assistance.
So as to play out the finding of disappointment, by dissecting the parameters of the variables of disappointment, exactly done. This experience and the data innovation, as a database, utilized for shortcoming analysis. The client data use system managing consumables recharging business hardware, from the client assistance focus, because of the utilization data, Put in a request and stock administration of consumables.
For instance, at the inside, it is evaluated oversee stock number of clients. I utilize a specific number of consumables, the Center got a report from the gadget, diminishing the evaluated stock. In the event that the assessed stock has tumbled from request point, consequently, arranges or to advise the requesting data to the business division. Stock data is likewise accessible from the site, the modification of the assessed stock. Consumables client data use system to handle the renewal business of gear, occasion before a given date and time, acquire data on the consumables stock of hardware. As indicated by the innovation the client service focus, from the gadget situated at the client, gathers and appropriates the quality data showing the nature of the use data and the gadget demonstrating the measure of gear, client data use system misuses the data, by playing out the help of the client, to give different advantages to the client, it is conceivable to play out a solid client assistance . The innovation for the client service system as per guarantee 1, wherein the quality data isn't the disappointment data and the disappointment shows that the disappointment is a condition requiring upkeep and a caution data demonstrating that the utilization sum data, the gadget is on account of a picture preparing device, for example, a replicating machine, described in that it contains various uses data.
As per the second part of the present development, as data for use, disappointment data, by utilizing the alert data and use check data, it is conceivable to perform client care relating to the individual conditions.
The innovation portrayed , in the client assistance system whether the client assistance lope, while accepting the shortcoming data, the client data usage system managing upkeep and the executives of the hardware to in this way tell the client service focus, in the wake of getting the warning of the disappointment data, after a foreordained time, acquires the quality data of the fizzled equipment
Brief Description of Drawings:
FIG. 1 is a flowchart embodiment of a method of a present invention
Detailed Description of Invention:
A couple of epitomes of the present innovation Means for Solving the Problems The development portrayed in claim1, client set gear e.g., terminal 1 in FIG. 1, the gadget situated at the client in FIG. 1 by using the data on , at the client service system for the help of client correspondence client data line e.g., arrange, the system in FIG. 1 the client assistance focus gathering utilizing a putting away or move e.g., FIG. 1 client assistance focus in a client service focus in FIG. 1, the client service focus and correspondence line e.g., associated by means of a system in Figures 1 clients utilizing the data of said client assistance focus client data usage system offering help e.g., client data use system in FIG. 1, FIG. 1, the client data use system in FIG has the entryway, the client care focus includes an assortment and conveyance part gathering and disseminating the quality data demonstrating the nature of the use data and the gadget indicating the utilization of the gadget, the use data and quality data all things considered or and a gadget data stockpiling unit for preparing and putting away the client data use system uses the use data and quality data the client care lope gathers, portrayed in that the help of client.