Abstract: SYSTEM FOR MANAGING AND COORDINATING HOME HEALTHCARE NURSING SERVICES Abstract The present invention discloses a comprehensive system for efficiently managing and coordinating home healthcare nursing services. The system includes a centralized database that stores patient profiles, nursing professional details, and appointment schedules. It features a user interface that enables patients to input their healthcare needs, preferred appointment timings, and post-service feedback. Additionally, a nursing professional interface allows registered nurses to update their availability, access patient requirements, and confirm appointments. The heart of the system lies in an intelligent scheduling module that utilizes the database to match patient needs with appropriate nursing professionals based on their expertise, location, and availability. To facilitate seamless communication, a real-time communication channel is integrated into both user interfaces, enabling direct interaction between patients and the selected nursing professionals. This system streamlines the process of coordinating home healthcare nursing services, optimizing patient care, enhancing nurse engagement, and improving overall healthcare outcomes.
1. A system for managing and coordinating home healthcare nursing services, comprising: a centralized database storing patient profiles, nursing professional details, and appointment schedules; a user interface accessible by patients, allowing the input of healthcare needs, preferred appointment timings, and feedback post-service; a nursing professional interface enabling registered nurses to update availability, access patient requirements, and confirm appointments; an intelligent scheduling module interfaced with said database, designed to match patient needs with suitable nursing professionals based on expertise, location, and availability; and a real-time communication channel integrated within both user interfaces, allowing direct interaction between patients and matched nursing professionals.
2. The system of claim 1, further comprising: a geo-location module linked to the nursing professional interface, providing real-time location updates of nurses during their duty hours, facilitating route optimization for home visits.
3. The system of claim 1, wherein the centralized database is further equipped with a secure storage mechanism for confidential medical records and prescription details, accessible only to matched nursing professionals for a stipulated period.
4. The system of claim 1, further comprising: a feedback and rating mechanism within the user interface, allowing patients to rate and review the nursing services received, contributing to quality control.
5. The system of claim 1, wherein the intelligent scheduling module incorporates machine learning algorithms, continually refining matching processes based on patient feedback, nurse performance metrics, and overall service outcomes.
6. A method for managing and coordinating home healthcare nursing services, comprising: patients inputting their healthcare requirements and preferred timings through the user interface; registered nurses updating their expertise, availability, and current location through the nursing professional interface; the intelligent scheduling module processing the inputs to create optimized matches between patients and nursing professionals; confirming and notifying matched appointments to both parties through the respective interfaces; and facilitating real-time communication between the matched parties via the integrated communication channel.
7. The method of claim 6, further comprising: using the geo-location module to provide route optimization suggestions to nursing professionals based on real-time location data and subsequent patient appointment locations.
8. The method of claim 6, wherein after each completed appointment, patients are prompted to provide feedback and ratings, contributing to the continuous improvement of service coordination.
9. The method of claim 6, further comprising: granting temporary access to pertinent patient medical records and prescriptions for the matched nursing professional, ensuring informed healthcare delivery.
10. The method of claim 6, wherein the intelligent scheduling module utilizes accumulated feedback and service outcome data to refine and adapt future matching processes, enhancing overall service efficiency. SYSTEM FOR MANAGING AND COORDINATING HOME HEALTHCARE NURSING SERVICES Abstract The present invention discloses a comprehensive system for efficiently managing and coordinating home healthcare nursing services. The system includes a centralized database that stores patient profiles, nursing professional details, and appointment schedules. It features a user interface that enables patients to input their healthcare needs, preferred appointment timings, and post-service feedback. Additionally, a nursing professional interface allows registered nurses to update their availability, access patient requirements, and confirm appointments. The heart of the system lies in an intelligent scheduling module that utilizes the database to match patient needs with appropriate nursing professionals based on their expertise, location, and availability. To facilitate seamless communication, a real-time communication channel is integrated into both user interfaces, enabling direct interaction between patients and the selected nursing professionals. This system streamlines the process of coordinating home healthcare nursing services, optimizing patient care, enhancing nurse engagement, and improving overall healthcare outcomes. , Claims:Claims :
1. A system for managing and coordinating home healthcare nursing services, comprising: a centralized database storing patient profiles, nursing professional details, and appointment schedules; a user interface accessible by patients, allowing the input of healthcare needs, preferred appointment timings, and feedback post-service; a nursing professional interface enabling registered nurses to update availability, access patient requirements, and confirm appointments; an intelligent scheduling module interfaced with said database, designed to match patient needs with suitable nursing professionals based on expertise, location, and availability; and a real-time communication channel integrated within both user interfaces, allowing direct interaction between patients and matched nursing professionals.
2. The system of claim 1, further comprising: a geo-location module linked to the nursing professional interface, providing real-time location updates of nurses during their duty hours, facilitating route optimization for home visits.
3. The system of claim 1, wherein the centralized database is further equipped with a secure storage mechanism for confidential medical records and prescription details, accessible only to matched nursing professionals for a stipulated period.
4. The system of claim 1, further comprising: a feedback and rating mechanism within the user interface, allowing patients to rate and review the nursing services received, contributing to quality control.
5. The system of claim 1, wherein the intelligent scheduling module incorporates machine learning algorithms, continually refining matching processes based on patient feedback, nurse performance metrics, and overall service outcomes.
6. A method for managing and coordinating home healthcare nursing services, comprising: patients inputting their healthcare requirements and preferred timings through the user interface; registered nurses updating their expertise, availability, and current location through the nursing professional interface; the intelligent scheduling module processing the inputs to create optimized matches between patients and nursing professionals; confirming and notifying matched appointments to both parties through the respective interfaces; and facilitating real-time communication between the matched parties via the integrated communication channel.
7. The method of claim 6, further comprising: using the geo-location module to provide route optimization suggestions to nursing professionals based on real-time location data and subsequent patient appointment locations.
8. The method of claim 6, wherein after each completed appointment, patients are prompted to provide feedback and ratings, contributing to the continuous improvement of service coordination.
9. The method of claim 6, further comprising: granting temporary access to pertinent patient medical records and prescriptions for the matched nursing professional, ensuring informed healthcare delivery.
10. The method of claim 6, wherein the intelligent scheduling module utilizes accumulated feedback and service outcome data to refine and adapt future matching processes, enhancing overall service efficiency.
Description:SYSTEM FOR MANAGING AND COORDINATING HOME HEALTHCARE NURSING SERVICES
Field of the Invention
[0001] The present invention relates generally to the domain of healthcare management and service coordination. Specifically, it pertains to systems, methods, and apparatuses designed for streamlining, managing, and coordinating the provision of home healthcare nursing services. The innovative system aims to enhance the efficiency of scheduling, real-time monitoring, communication between patients and healthcare professionals, and the administration of home-based nursing care. This invention seeks to ensure that patients receive timely and effective medical care in the comfort of their homes while optimizing the deployment of healthcare resources.
Background
[0002] The background description includes information that may be useful in understanding the present invention. It is not an admission that any of the information provided herein is prior art or relevant to the presently claimed invention, or that any publication specifically or implicitly referenced is prior art.
[0003] The demand for home healthcare nursing services has been steadily increasing due to an aging population, advancements in medical technology, and a growing preference for receiving care in the comfort of one's own home. Home healthcare involves delivering medical and non-medical services to patients in their residences, often requiring coordination among healthcare professionals, patients, caregivers, and various stakeholders. To address the challenges of managing and coordinating these services efficiently, a comprehensive system is essential. This system would streamline communication, ensure accurate care delivery, and enhance patient outcomes.
[0004] The concept of telehealth has gained traction in recent years, enabling healthcare providers to remotely monitor patients' conditions and deliver care via technology. Remote monitoring devices such as wearable sensors, digital scales, and blood pressure monitors allow nurses to track patients' vital signs and health indicators. These technologies provide real-time data, enabling healthcare professionals to intervene promptly in case of any concerning changes in patients' health status.
[0005] Electronic Health Records (EHR) systems have revolutionized healthcare information management. These digital platforms enable healthcare providers to access patients' medical history, treatment plans, and diagnostic results securely and in real time. In the context of home healthcare nursing services, EHR systems facilitate seamless communication among nurses, physicians, and other caregivers, ensuring consistent and up-to-date care coordination.
[0006] Mobile apps designed for nurse scheduling and coordination have emerged to address the challenges of managing a dispersed nursing workforce. These apps facilitate efficient scheduling, enabling nurses to accept assignments, view patient profiles, and communicate with colleagues. Integrated with GPS features, these apps also assist nurses in navigating to patients' homes.
[0007] Various care coordination platforms have been developed to facilitate collaboration among different healthcare stakeholders. These platforms centralize patient information, care plans, and communication channels, ensuring that nurses, caregivers, and family members are all on the same page. Such systems often include secure messaging, task assignments, and notification features to streamline care delivery.
[0008] Some systems integrate virtual consultation services, enabling home healthcare nurses to consult with specialized clinicians remotely. This is particularly useful when a patient's condition requires input from multiple experts. Remote consultation not only enhances the quality of care but also reduces the need for unnecessary hospital visits.
[0009] Managing medications is a critical aspect of home healthcare. Advanced medication management systems offer reminders for patients to take their medications on time and provide alerts to nurses if doses are missed. These systems can also detect potential drug interactions, enhancing patient safety.
[00010] Data analytics and predictive modeling are becoming integral to managing home healthcare nursing services. By analyzing large sets of patient data, these systems can identify trends, anticipate patient needs, and provide insights into potential health risks. This proactive approach allows nurses to intervene early, preventing complications and hospitalizations.
[00011] In conclusion, the growing demand for home healthcare nursing services has spurred the development of innovative systems to manage and coordinate care effectively. These systems leverage technologies such as telehealth, EHRs, mobile apps, care coordination platforms, and data analytics to optimize care delivery, enhance communication, and improve patient outcomes. As the home healthcare landscape continues to evolve, these systems will play a pivotal role in providing high-quality care to patients in the comfort of their homes.
[00012] All references, including publications, patent applications, and patents, cited herein are hereby incorporated by reference to the same extent as if each reference were individually and specifically indicated to be incorporated by reference and were set forth in its entirety herein.
[00013] It also shall be noted that as used herein and in the appended claims, the singular forms “a”, “an”, and “the” include plural referents unless the context clearly dictates otherwise. This invention can be achieved by means of hardware including several different elements or by means of a suitably programmed computer. In the unit claims that list several means, several ones among these means can be specifically embodied in the same hardware item. The use of such words as first, second, third does not represent any order, which can be simply explained as names.
Summary
[00014] Various objects, features, and advantages of the disclosed subject matter can be more fully appreciated with reference to the following detailed description of the disclosed subject matter when considered in connection with the following drawings, in which like reference numerals identify like elements.
[00015] The present invention relates generally to the domain of healthcare management and service coordination. Specifically, it pertains to systems, methods, and apparatuses designed for streamlining, managing, and coordinating the provision of home healthcare nursing services. The innovative system aims to enhance the efficiency of scheduling, real-time monitoring, communication between patients and healthcare professionals, and the administration of home-based nursing care. This invention seeks to ensure that patients receive timely and effective medical care in the comfort of their homes while optimizing the deployment of healthcare resources.
[00016] The proposed system revolutionizes the management and coordination of home healthcare nursing services, offering an innovative solution that seamlessly connects patients with qualified nursing professionals. At its core is a centralized database that serves as the hub for patient profiles, nursing professional details, and appointment schedules. This database forms the foundation for a comprehensive and efficient system designed to enhance patient care.
[00017] Patients benefit from a user-friendly interface that empowers them to input their healthcare needs, preferred appointment timings, and post-service feedback. This direct line of communication between patients and the system ensures that individualized requirements are addressed and accommodated effectively. On the other side, nursing professionals access a dedicated interface that allows them to update their availability, access patient requirements, and confirm appointments. The system fosters real-time interaction between patients and nursing professionals, fostering a sense of connectivity and trust.
[00018] A standout feature of the system is its intelligent scheduling module, which operates in tandem with the centralized database. This module employs sophisticated algorithms to match patient needs with suitable nursing professionals based on factors like expertise, location, and availability. By optimizing this matching process, the system ensures that patients receive tailored care while nursing professionals are efficiently utilized.
[00019] Additionally, the system incorporates a geo-location module linked to the nursing professional interface. This module provides real-time updates on nurses' locations during their duty hours, enabling route optimization for home visits. This functionality enhances the efficiency of home healthcare services by minimizing travel time and improving overall service delivery.
[00020] Security and confidentiality are paramount in healthcare, and the system addresses this through a secure storage mechanism within the centralized database. Confidential medical records and prescription details are accessible solely to the matched nursing professionals for a predefined period, ensuring the privacy of patient information.
[00021] Patient satisfaction and quality control are upheld through a feedback and rating mechanism integrated into the user interface. Patients can rate and review the nursing services they receive, contributing to the continuous improvement of the system's performance and service quality.
[00022] To continually enhance its performance, the intelligent scheduling module incorporates machine learning algorithms. These algorithms are fed by patient feedback, nurse performance metrics, and service outcomes, allowing the system to adapt and refine its matching processes over time.
[00023] In summary, the proposed system presents a comprehensive and advanced solution for managing and coordinating home healthcare nursing services. By seamlessly connecting patients and nursing professionals, optimizing scheduling, ensuring privacy, and integrating feedback mechanisms, it stands to greatly improve the quality and accessibility of home healthcare services.
[00024] The method proposed for managing and coordinating home healthcare nursing services offers an innovative and streamlined approach that benefits both patients and registered nurses. This method involves a series of interconnected steps that harness technology to enhance the efficiency, quality, and convenience of home healthcare services.
[00025] At the heart of this method is a user-friendly interface that empowers patients to communicate their healthcare requirements and preferred appointment timings. Through this interface, patients provide essential information that serves as the foundation for the subsequent coordination process. On the other side, registered nurses utilize a dedicated interface to update their expertise, availability, and current location. This input from nursing professionals is crucial for ensuring that their skills are matched appropriately with patient needs.
[00026] The standout feature of this method is the intelligent scheduling module, which operates on the inputs provided by patients and nursing professionals. This module employs advanced algorithms to create optimized matches between patients and nursing professionals. By considering factors such as expertise, availability, and location, this module ensures that appointments are effectively coordinated, minimizing delays and optimizing resource allocation.
[00027] The coordination process doesn't end with matching; it extends to appointment confirmation and notification. The method ensures that both parties are promptly informed about their matched appointments through their respective interfaces. This real-time communication ensures that patients and nursing professionals are well-prepared for their appointments.
[00028] The method also recognizes the importance of real-time location data through a geo-location module. This module not only aids nursing professionals by suggesting optimized routes based on their real-time location and subsequent appointment locations but also enhances the overall efficiency of home visits.
[00029] Feedback and continuous improvement are integral to this method. Patients are given the opportunity to provide feedback and ratings after each completed appointment. This feedback loop contributes to ongoing enhancement of service coordination and quality.
[00030] To uphold the standards of informed healthcare delivery, the method includes a provision for temporary access to relevant patient medical records and prescriptions. This access is granted only to the matched nursing professional, ensuring that they have the necessary information to provide effective care.
[00031] The intelligence of the scheduling module is further magnified by its ability to learn from accumulated feedback and service outcome data. By continually refining and adapting its matching processes based on this data, the method enhances the overall efficiency of service coordination.
[00032] In summary, the method presents a comprehensive and technologically advanced approach to managing and coordinating home healthcare nursing services. Through its user-friendly interfaces, intelligent scheduling module, real-time communication capabilities, and commitment to continuous improvement, it holds the potential to greatly improve the accessibility, quality, and efficiency of home healthcare services.
Brief Description of the Drawings
[00033] The features and advantages of the present disclosure would be more clearly understood from the following description taken in conjunction with the accompanying drawings in which:
[00034] FIG. 1 represents an architectural overview of a system for managing and coordinating home healthcare nursing services, according to some embodiments of the present disclosure.
[00035] FIG. 2 shows an exemplary detailed schematic flow diagram of a method for managing and coordinating home healthcare nursing services, according to some embodiments of the present disclosure.
Detailed Description
[00036] The following is a detailed description of exemplary embodiments to illustrate the principles of the invention. The embodiments are provided to illustrate aspects of the invention, but the invention is not limited to any embodiment. The scope of the invention encompasses numerous alternatives, modifications and equivalent; it is limited only by the claims.
[00037] In view of the many possible embodiments to which the principles of the present discussion may be applied, it should be recognized that the embodiments described herein with respect to the drawing figures are meant to be illustrative only and should not be taken as limiting the scope of the claims. Therefore, the techniques as described herein contemplate all such embodiments as may come within the scope of the following claims and equivalents thereof.
[00038] Throughout the present disclosure, the term “network” relates to an arrangement of interconnected programmable and/or non-programmable components that are configured to facilitate data communication between one or more electronic devices and/or databases, whether available or known at the time of filing or as later developed. Furthermore, the network may include, but is not limited to, one or more peer-to-peer network, a hybrid peer-to-peer network, local area networks (LANs), radio access networks (RANs), metropolitan area networks (MANS), wide area networks (WANs), all or a portion of a public network such as the global computer network known as the Internet, a private network, a cellular network and any other communication system or systems at one or more locations.
[00039] Throughout the present disclosure, the term “process”* relates to any collection or set of instructions executable by a computer or other digital system so as to configure the computer or the digital system to perform a task that is the intent of the process.
[00040] Throughout the present disclosure, the term ‘Artificial intelligence (AI)’ as used herein relates to any mechanism or computationally intelligent system that combines knowledge, techniques, and methodologies for controlling a bot or other element within a computing environment. Furthermore, the artificial intelligence (AI) is configured to apply knowledge and that can adapt it-self and learn to do better in changing environments. Additionally, employing any computationally intelligent technique, the artificial intelligence (AI) is operable to adapt to unknown or changing environment for better performance. The artificial intelligence (AI) includes fuzzy logic engines, decision-making engines, preset targeting accuracy levels, and/or programmatically intelligent software.
[00041] The detailed description is described with reference to the accompanying figures. In the figures, the left-most digit(s) of a reference number identifies the figure in which the reference number first appears. The use of the same reference numbers in different instances in the description and the figures may indicate similar or identical items.
[00042] Pursuant to the "Detailed Description" section herein, whenever an element is explicitly associated with a specific numeral for the first time, such association shall be deemed consistent and applicable throughout the entirety of the "Detailed Description" section, unless otherwise expressly stated or contradicted by the context.
[00043] The present invention relates generally to the domain of healthcare management and service coordination. Specifically, it pertains to systems, methods, and apparatuses designed for streamlining, managing, and coordinating the provision of home healthcare nursing services. The innovative system aims to enhance the efficiency of scheduling, real-time monitoring, communication between patients and healthcare professionals, and the administration of home-based nursing care. This invention seeks to ensure that patients receive timely and effective medical care in the comfort of their homes while optimizing the deployment of healthcare resources.
[00044] Pursuant to the "Detailed Description" section herein, whenever an element is explicitly associated with a specific numeral for the first time, such association shall be deemed consistent and applicable throughout the entirety of the "Detailed Description" section, unless otherwise expressly stated or contradicted by the context.
[00045] The demand for home healthcare services has been on the rise in recent years due to various factors such as an aging population, the convenience of receiving care at home, and advancements in medical technology. However, managing and coordinating these services efficiently can be a complex task. To address this challenge, a comprehensive system 100 for managing and coordinating home healthcare nursing services has been developed. This system incorporates various components to streamline the process of connecting patients with qualified nursing professionals, ensuring optimal care delivery. This disclosure provides a detailed description of the system's components and functionalities, along with examples illustrating its practical application.
[00046] According to a pictorial portrayal in FIG. 1, illustrating an architectural setup of the system 100 comprising a centralized database 102 storing patient profiles, nursing professional details, and appointment schedules, a user interface 104 accessible by patients, allowing the input of healthcare needs, preferred appointment timings, and feedback post-service, a nursing professional interface 106 enabling registered nurses to update availability, access patient requirements, and confirm appointments, an intelligent scheduling module 108 interfaced with said database, designed to match patient needs with suitable nursing professionals based on expertise, location, and availability, and a real-time communication channel 110 integrated within both user interfaces, allowing direct interaction between patients and matched nursing professionals.
[00047] In an embodiment, the heart of the system 100 is a centralized database that stores essential information. This includes patient profiles, nursing professional details, and appointment schedules. Each patient profile includes relevant medical history, care requirements, and contact information. Nursing professional details encompass qualifications, areas of expertise, availability, and location. Appointment schedules track upcoming visits, ensuring timely and organized care delivery. For instance, a patient, Mrs. Smith, has diabetes and requires regular insulin injections. Her profile in the database includes her medical history, treatment plan, and preferred visiting hours. On the other side, a registered nurse, Emily, has expertise in diabetes management and has indicated her availability for home visits. The database matches Mrs. Smith's requirements with Emily's availability and expertise, resulting in a scheduled appointment.
[00048] In an embodiment, the system 100 features two user interfaces, such as one for patients and another for nursing professionals. The patient interface enables individuals to input their healthcare needs, preferred appointment timings, and provide feedback post-service. The nursing professional interface allows registered nurses to update their availability, access patient requirements, and confirm appointments. For instance, Mrs. Johnson, a patient recovering from surgery, logs into the patient interface. She provides details about her post-operative care needs, such as wound dressing and medication management. She selects her preferred appointment times and submits the request. Simultaneously, Nurse James, viewing the nursing professional interface, sees Mrs. Johnson's requirements and her availability. After reviewing the request, Nurse James confirms the appointment.
[00049] In an embodiment, the intelligent scheduling module is a pivotal component that utilizes advanced algorithms to match patient needs with suitable nursing professionals based on expertise, location, and availability. This module continually refines its processes based on patient feedback, nurse performance metrics, and overall service outcomes, making it increasingly effective over time. For instance, Mr. Anderson, who recently had a stroke, requires specialized rehabilitation at home. The intelligent scheduling module considers his condition, location, and the availability of rehabilitation-trained nurses. It matches Mr. Anderson with Nurse Sarah, who has expertise in stroke rehabilitation and is available during his preferred time slots.
[00050] A real-time communication channel is integrated into both user interfaces, allowing direct interaction between patients and matched nursing professionals. This feature facilitates essential communication, including appointment confirmations, care instructions, and addressing any concerns. For instance, before Nurse Patel's visit, she contacts Mr. Ramirez, a patient with mobility challenges, through the communication channel. She confirms her arrival time, discusses the required medical equipment, and answers Mr. Ramirez's questions about the upcoming procedure.
[00051] In an embodiment, the system 100 incorporates a geo-location module linked to the nursing professional interface. This module provides real-time location updates of nurses during their duty hours. It facilitates route optimization for home visits, enabling nursing professionals to reach patients efficiently and promptly. For instance, Nurse Davis is assigned to provide wound care for a bedridden patient, Mr. Thompson. Using the geo-location module, Nurse Davis navigates the optimal route to Mr. Thompson's home, considering traffic conditions and avoiding delays.
[00052] In an embodiment, the centralized database includes a secure storage mechanism for confidential medical records and prescription details. This information is accessible only to matched nursing professionals for a stipulated period. This ensures patient privacy while enabling nursing professionals to access essential medical information for accurate care provision. For instance, patient Green has a chronic heart condition, and his medical records include sensitive information about his treatment plan and medication dosage. Nurse White, who is matched with Patient Green, accesses this information securely before her visit, ensuring she administers the correct medication.
[00053] To ensure continuous quality improvement, the system incorporates a feedback and rating mechanism within the patient interface. Patients can rate and review the nursing services they receive. This valuable feedback contributes to refining the matching process and enhancing overall service quality. For instance, after Nurse Lee completes a series of wound care visits for Patient Robinson, she receives a notification to provide feedback. Patient Robinson rates the service as excellent and provides positive comments about Nurse Lee's expertise and compassionate care.
[00054] Referring to one or more preceding embodiments, the system 100 for managing and coordinating home healthcare nursing services offers an integrated and efficient approach to connect patients with qualified nursing professionals. By combining a centralized database, user interfaces, an intelligent scheduling module, real-time communication channels, a geo-location module, secure storage mechanisms, and a feedback system, the system ensures personalized, timely, and high-quality care delivery. Through practical examples, this document has highlighted how the system functions in real-world scenarios, showcasing its benefits for both patients and nursing professionals. The integration of technology and healthcare expertise in this system exemplifies the potential of innovation to enhance patient outcomes and elevate the standard of home healthcare services.
[00055] The field of healthcare is undergoing a significant transformation with the integration of technology, providing innovative solutions to improve patient care. Home healthcare services have gained prominence due to their convenience and personalized approach. To address the challenges associated with managing and coordinating these services, a robust method 200 has been developed. This method leverages technology to efficiently connect patients with qualified nursing professionals, ensuring optimized care delivery. This disclosure provides a comprehensive description of the method's components and functionalities, along with illustrative examples to showcase its practical application.
[00056] Figuratively depicted in FIG. 2, representing a flow diagram of the method 200 for managing and coordinating home healthcare nursing services, comprising (at step 202) patients inputting their healthcare requirements and preferred timings through the user interface, (at step 204) registered nurses updating their expertise, availability, and current location through the nursing professional interface, (at step 206) the intelligent scheduling module processing the inputs to create optimized matches between patients and nursing professionals, (at step 208) confirming and notifying matched appointments to both parties through the respective interfaces (at step 210) and facilitating real-time communication between the matched parties via the integrated communication channel.
[00057] At the core of the method 200 is the patient input process through a user interface. Patients have the ability to input their specific healthcare requirements and preferred appointment timings. This information is essential for matching patients with nursing professionals who possess the necessary expertise and availability. For instance, consider a patient named Alex who recently underwent surgery and requires post-operative wound care. Through the user interface, Alex provides details about the wound care regimen prescribed by the physician and specifies that he prefers afternoon appointments due to his work schedule.
[00058] Registered nurses play a crucial role in the method by updating their expertise, availability, and current location through a dedicated nursing professional interface. This step ensures that nursing professionals are accurately represented within the system and can be matched with patients whose needs align with their skills and availability. For instance, Nurse Sarah, an experienced wound care specialist, logs into the nursing professional interface. She updates her expertise in wound care management, indicates her availability for home visits in the afternoons, and confirms that she is currently located near the city center.
[00059] The intelligent scheduling module serves as the cornerstone of the method. This module processes the inputs provided by patients and nursing professionals to create optimized matches. It takes into account various factors such as expertise, availability, and location to ensure that patients are paired with the most suitable nursing professionals. For instance, using the information provided by Alex and Nurse Sarah, the intelligent scheduling module identifies Nurse Sarah as the best match for Alex's post-operative wound care needs. The module considers her expertise in wound care, availability in the afternoons, and her current location in the city center.
[00060] Once the intelligent scheduling module generates a match, both the patient and the nursing professional are notified through their respective interfaces. This confirmation ensures that both parties are aware of the scheduled appointment and can make necessary preparations. For instance, Alex receives a notification through the user interface, confirming that Nurse Sarah has been assigned to provide wound care. Simultaneously, Nurse Sarah receives a notification on her nursing professional interface, indicating that she has been matched with Alex for an afternoon appointment.
[00061] The method incorporates a real-time communication channel that facilitates direct interaction between matched patients and nursing professionals. This communication channel enables crucial conversations regarding appointment logistics, care instructions, and addressing any concerns. For instance, a day before the scheduled appointment, Alex uses the communication channel to inquire about any specific instructions he needs to follow before Nurse Sarah's visit. Nurse Sarah promptly responds, providing guidance on wound care preparation.
[00062] To enhance the efficiency of home visits, the method utilizes a geo-location module. This module tracks the real-time location of nursing professionals during their duty hours. It provides route optimization suggestions to nursing professionals based on their current location and subsequent patient appointment locations. For instance, on the day of the appointment, Nurse Sarah uses the geo-location module to receive route optimization suggestions to Alex's location. The module considers real-time traffic data and suggests the fastest route to ensure she reaches Alex's home promptly.
[00063] After each completed appointment, patients are prompted to provide feedback and ratings through the user interface. This feedback loop is invaluable for continuous improvement of service coordination. It allows patients to share their experiences and nursing professionals to enhance their practices based on patient suggestions. For instance, after Nurse Sarah's visit, Alex receives a notification to provide feedback about the wound care service. He shares his positive experience and rates Nurse Sarah's expertise and professionalism highly.
[00064] To ensure informed healthcare delivery, the method includes a mechanism to grant temporary access to pertinent patient medical records and prescriptions for the matched nursing professional. This access enables nursing professionals to have a comprehensive understanding of the patient's medical history and treatment plan. For instance, before her visit to Alex, Nurse Sarah is granted temporary access to Alex's medical records and prescription details. This allows her to review the wound care regimen prescribed by the physician and administer care accordingly.
[00065] The intelligent scheduling module utilizes accumulated feedback and service outcome data to continuously refine and adapt future matching processes. This dynamic refinement process enhances the overall service efficiency and ensures that the method evolves based on real-world experiences. The method's intelligent scheduling module analyses the feedback from multiple patients, including Alex, who appreciated Nurse Sarah's expertise. The module refines its algorithms to better prioritize nursing professionals with specialized skills.
[00066] Referring to one or more preceding embodiments, the method 200 for managing and coordinating home healthcare nursing services harnesses the power of technology to create an efficient and patient-centric approach to care delivery. By combining patient input, nursing professional updates, an intelligent scheduling module, real-time communication channels, a geo-location module, feedback mechanisms, and temporary access to medical records, the method ensures personalized, timely, and high-quality care. The practical examples provided in this document illustrate the method's functionality in real-world scenarios, highlighting its potential to revolutionize the home healthcare landscape. Through the integration of technology and healthcare expertise, this method exemplifies the capacity of innovation to elevate patient outcomes and redefine the standards of home healthcare services.
[00067] The above description is intended to be illustrative, and not restrictive. Although the present disclosure has been described with references to specific illustrative examples and implementations, it will be recognized that the present disclosure is not limited to the examples and implementations described. The scope of the disclosure should be determined with reference to the following claims, along with the full scope of equivalents to which the claims are entitled.
[00068] Modifications, additions, or omissions may be made to the systems and apparatuses described herein without departing from the scope of the disclosure. The components of the systems and apparatuses may be integrated or separated. Moreover, the operations of the systems and apparatuses may be performed by more, fewer, or other components. Additionally, operations of the systems and apparatuses may be performed using any suitable logic comprising software, hardware, and/or other logic. As used in this document, “each” refers to each member of a set or each member of a subset of a set.
[00069] The term “memory,” as used herein relates to a volatile or persistent medium, such as a magnetic disk, or optical disk, in which a computer can store data or software for any duration. Optionally, the memory is non-volatile mass storage such as physical storage media. Furthermore, a single memory may encompass and in a scenario wherein computing system is distributed, the processing, memory and/or storage capability may be distributed as well.
[00070] Throughout the present disclosure, the term ‘server’ relates to a structure and/or module that include programmable and/or non-programmable components configured to store, process and/or share information. Optionally, the server includes any arrangement of physical or virtual computational entities capable of enhancing information to perform various computational tasks.
Claims
I/We Claim:
1. A system for managing and coordinating home healthcare nursing services, comprising: a centralized database storing patient profiles, nursing professional details, and appointment schedules; a user interface accessible by patients, allowing the input of healthcare needs, preferred appointment timings, and feedback post-service; a nursing professional interface enabling registered nurses to update availability, access patient requirements, and confirm appointments; an intelligent scheduling module interfaced with said database, designed to match patient needs with suitable nursing professionals based on expertise, location, and availability; and a real-time communication channel integrated within both user interfaces, allowing direct interaction between patients and matched nursing professionals.
2. The system of claim 1, further comprising: a geo-location module linked to the nursing professional interface, providing real-time location updates of nurses during their duty hours, facilitating route optimization for home visits.
3. The system of claim 1, wherein the centralized database is further equipped with a secure storage mechanism for confidential medical records and prescription details, accessible only to matched nursing professionals for a stipulated period.
4. The system of claim 1, further comprising: a feedback and rating mechanism within the user interface, allowing patients to rate and review the nursing services received, contributing to quality control.
5. The system of claim 1, wherein the intelligent scheduling module incorporates machine learning algorithms, continually refining matching processes based on patient feedback, nurse performance metrics, and overall service outcomes.
6. A method for managing and coordinating home healthcare nursing services, comprising: patients inputting their healthcare requirements and preferred timings through the user interface; registered nurses updating their expertise, availability, and current location through the nursing professional interface; the intelligent scheduling module processing the inputs to create optimized matches between patients and nursing professionals; confirming and notifying matched appointments to both parties through the respective interfaces; and facilitating real-time communication between the matched parties via the integrated communication channel.
7. The method of claim 6, further comprising: using the geo-location module to provide route optimization suggestions to nursing professionals based on real-time location data and subsequent patient appointment locations.
8. The method of claim 6, wherein after each completed appointment, patients are prompted to provide feedback and ratings, contributing to the continuous improvement of service coordination.
9. The method of claim 6, further comprising: granting temporary access to pertinent patient medical records and prescriptions for the matched nursing professional, ensuring informed healthcare delivery.
10. The method of claim 6, wherein the intelligent scheduling module utilizes accumulated feedback and service outcome data to refine and adapt future matching processes, enhancing overall service efficiency.
SYSTEM FOR MANAGING AND COORDINATING HOME HEALTHCARE NURSING SERVICES
Abstract
The present invention discloses a comprehensive system for efficiently managing and coordinating home healthcare nursing services. The system includes a centralized database that stores patient profiles, nursing professional details, and appointment schedules. It features a user interface that enables patients to input their healthcare needs, preferred appointment timings, and post-service feedback. Additionally, a nursing professional interface allows registered nurses to update their availability, access patient requirements, and confirm appointments. The heart of the system lies in an intelligent scheduling module that utilizes the database to match patient needs with appropriate nursing professionals based on their expertise, location, and availability. To facilitate seamless communication, a real-time communication channel is integrated into both user interfaces, enabling direct interaction between patients and the selected nursing professionals. This system streamlines the process of coordinating home healthcare nursing services, optimizing patient care, enhancing nurse engagement, and improving overall healthcare outcomes. , Claims:Claims
I/We Claim:
1. A system for managing and coordinating home healthcare nursing services, comprising: a centralized database storing patient profiles, nursing professional details, and appointment schedules; a user interface accessible by patients, allowing the input of healthcare needs, preferred appointment timings, and feedback post-service; a nursing professional interface enabling registered nurses to update availability, access patient requirements, and confirm appointments; an intelligent scheduling module interfaced with said database, designed to match patient needs with suitable nursing professionals based on expertise, location, and availability; and a real-time communication channel integrated within both user interfaces, allowing direct interaction between patients and matched nursing professionals.
2. The system of claim 1, further comprising: a geo-location module linked to the nursing professional interface, providing real-time location updates of nurses during their duty hours, facilitating route optimization for home visits.
3. The system of claim 1, wherein the centralized database is further equipped with a secure storage mechanism for confidential medical records and prescription details, accessible only to matched nursing professionals for a stipulated period.
4. The system of claim 1, further comprising: a feedback and rating mechanism within the user interface, allowing patients to rate and review the nursing services received, contributing to quality control.
5. The system of claim 1, wherein the intelligent scheduling module incorporates machine learning algorithms, continually refining matching processes based on patient feedback, nurse performance metrics, and overall service outcomes.
6. A method for managing and coordinating home healthcare nursing services, comprising: patients inputting their healthcare requirements and preferred timings through the user interface; registered nurses updating their expertise, availability, and current location through the nursing professional interface; the intelligent scheduling module processing the inputs to create optimized matches between patients and nursing professionals; confirming and notifying matched appointments to both parties through the respective interfaces; and facilitating real-time communication between the matched parties via the integrated communication channel.
7. The method of claim 6, further comprising: using the geo-location module to provide route optimization suggestions to nursing professionals based on real-time location data and subsequent patient appointment locations.
8. The method of claim 6, wherein after each completed appointment, patients are prompted to provide feedback and ratings, contributing to the continuous improvement of service coordination.
9. The method of claim 6, further comprising: granting temporary access to pertinent patient medical records and prescriptions for the matched nursing professional, ensuring informed healthcare delivery.
10. The method of claim 6, wherein the intelligent scheduling module utilizes accumulated feedback and service outcome data to refine and adapt future matching processes, enhancing overall service efficiency.
| # | Name | Date |
|---|---|---|
| 1 | 202311060109-REQUEST FOR EARLY PUBLICATION(FORM-9) [07-09-2023(online)].pdf | 2023-09-07 |
| 2 | 202311060109-POWER OF AUTHORITY [07-09-2023(online)].pdf | 2023-09-07 |
| 3 | 202311060109-OTHERS [07-09-2023(online)].pdf | 2023-09-07 |
| 4 | 202311060109-FORM-9 [07-09-2023(online)].pdf | 2023-09-07 |
| 5 | 202311060109-FORM FOR SMALL ENTITY(FORM-28) [07-09-2023(online)].pdf | 2023-09-07 |
| 6 | 202311060109-FORM 1 [07-09-2023(online)].pdf | 2023-09-07 |
| 7 | 202311060109-EVIDENCE FOR REGISTRATION UNDER SSI(FORM-28) [07-09-2023(online)].pdf | 2023-09-07 |
| 8 | 202311060109-EDUCATIONAL INSTITUTION(S) [07-09-2023(online)].pdf | 2023-09-07 |
| 9 | 202311060109-DRAWINGS [07-09-2023(online)].pdf | 2023-09-07 |
| 10 | 202311060109-DECLARATION OF INVENTORSHIP (FORM 5) [07-09-2023(online)].pdf | 2023-09-07 |
| 11 | 202311060109-COMPLETE SPECIFICATION [07-09-2023(online)].pdf | 2023-09-07 |