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Voice Based Menu Personalization

Abstract: A natural-language voice chatbot engages a consumer in a voice dialogue. The chatbot is customized for engaging the specific consumer based on features and characteristics of that specific consumer’s speech and a lexicon associated with terms, words, and commands for item ordering. The consumer can perform voice queries for specific items and/or specific establishments for placing a pre-staged order with the chatbot. Once the consumer selects options with a specific establishment, a pre-staged order is provided to the corresponding establishment on behalf of the user. Location data for a consumer-operated device is monitored and when it is determined that the consumer will arrive at the establishment within a time period required by the establishment to prepare the pre-staged order, a message is sent to the establishment to begin preparing the pre-staged order.

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Notices, Deadlines & Correspondence

Patent Information

Application #
Filing Date
29 June 2021
Publication Number
21/2022
Publication Type
INA
Invention Field
COMMUNICATION
Status
Email
patent@depenning.com
Parent Application

Applicants

NCR Corporation
864 Spring St. NW, Atlanta, GA 30308-1007, USA

Inventors

1. Jodessiah Sumpter
4310 Courageous Wake, Alpharetta GA 30005, USA
2. Christian McDaniel
779 Charles Allen Dr, Atlanta, GA 30308, USA
3. Kendall Marie Rose
1700 Copeland Circle, Canton, MI 48187, USA
4. Shaundell D. Thompson
3020 Sweet Basil Lane, Loganville, GA 30052, USA

Specification

Claims:Please see the attachments. , Description:Please see the attachments.

Documents

Application Documents

# Name Date
1 202144029160-US 17105159-DASCODE-1078 [29-06-2021].pdf 2021-06-29
2 202144029160-STATEMENT OF UNDERTAKING (FORM 3) [29-06-2021(online)].pdf 2021-06-29
3 202144029160-REQUEST FOR EXAMINATION (FORM-18) [29-06-2021(online)].pdf 2021-06-29
4 202144029160-PROOF OF RIGHT [29-06-2021(online)].pdf 2021-06-29
5 202144029160-PRIORITY DOCUMENTS [29-06-2021(online)].pdf 2021-06-29
6 202144029160-POWER OF AUTHORITY [29-06-2021(online)].pdf 2021-06-29
7 202144029160-FORM 18 [29-06-2021(online)].pdf 2021-06-29
8 202144029160-FORM 1 [29-06-2021(online)].pdf 2021-06-29
9 202144029160-DRAWINGS [29-06-2021(online)].pdf 2021-06-29
10 202144029160-DECLARATION OF INVENTORSHIP (FORM 5) [29-06-2021(online)].pdf 2021-06-29
11 202144029160-COMPLETE SPECIFICATION [29-06-2021(online)].pdf 2021-06-29
12 202144029160-FORM 3 [06-07-2021(online)].pdf 2021-07-06
13 202144029160-Proof of Right [29-12-2021(online)].pdf 2021-12-29
14 202144029160-Correspondence_Assignment_31-05-2022.pdf 2022-05-31
15 202144029160-FER.pdf 2022-06-08
16 202144029160-OTHERS [08-12-2022(online)].pdf 2022-12-08
17 202144029160-Information under section 8(2) [08-12-2022(online)].pdf 2022-12-08
18 202144029160-FORM 3 [08-12-2022(online)].pdf 2022-12-08
19 202144029160-FER_SER_REPLY [08-12-2022(online)].pdf 2022-12-08
20 202144029160-DRAWING [08-12-2022(online)].pdf 2022-12-08
21 202144029160-CLAIMS [08-12-2022(online)].pdf 2022-12-08
22 202144029160-ABSTRACT [08-12-2022(online)].pdf 2022-12-08
23 202144029160-RELEVANT DOCUMENTS [06-05-2024(online)].pdf 2024-05-06
24 202144029160-POA [06-05-2024(online)].pdf 2024-05-06
25 202144029160-FORM 13 [06-05-2024(online)].pdf 2024-05-06
26 202144029160-AMENDED DOCUMENTS [06-05-2024(online)].pdf 2024-05-06

Search Strategy

1 SearchHistoryE_07-06-2022.pdf