Title of invention: Workshop support system and workshop support method
Capture by reference
[0001]
　This application claims the priority of Japanese Patent Application No. 2019-199826, which is a Japanese application filed on November 1, 2019, and incorporates it into this application by reference to its contents.
Technical field
[0002]
　The present invention relates to a workshop support system and a workshop support method.
Background technology
[0003]
　In recent years, the time has come when people cannot be selected as investment targets, business partners, collaborative creation partners, or employment destinations for excellent human resources unless they are engaged in a business that solves social issues. On the other hand, many companies consider SDGs (Sustainable Development Goals) as a big business opportunity and are entering the SDGs market.
[0004]
　However, when a new business is created to solve a social problem, it often ends without becoming a continuous business. It is thought that this is because it is necessary to envision a business that solves social issues by utilizing the strengths of existing businesses and core technologies. However, the strengths of existing businesses and core technologies have various perspectives such as technology, footprint, and data possessed, and it is important to consider from multiple aspects. There is a need for a support system to create such new businesses.
[0005]
　As a technique for realizing this, for example, in Patent Document 1, a unit in which a theme and a keyword related to the theme are combined is stored in a database, and the user can utilize the unit to come up with an idea. It is stated that it will be promoted.
[0006]
　Further, Patent Document 2 discloses a technique of identifying a solution concept related to input information and displaying it as a hint based on a preset problem situation and a degree of relevance of the solution concept.
Prior art literature
Patent documents
[0007]
Patent Document 1: Japanese Patent Application Laid-Open No. 2002-230029
Patent Document 2: Japanese Patent Application Laid-Open No. 2017-116975
Outline of the invention
Problems to be solved by the invention
[0008]
　According to the technique disclosed in Patent Document 1, an idea can be obtained by referring to the information of the keywords stored in the database from the information of the related keywords considered in the process of formulating the theme and the solution of the theme. Can promote ideas. Further, in the technique disclosed in Patent Document 2, hints related to a preset problem situation and a solution concept can be obtained.
[0009]
　However, when coming up with an idea, it may be easier to come up with a specific problem case rather than a keyword. It is conceivable to search for specific problem cases from keywords generated by participants, etc. by utilizing the techniques of Patent Documents 1 and 2, but if there are multiple keywords, search for each keyword or multiple keywords. It may be difficult to determine whether to search by combining keywords.
[0010]
　In addition, when there are a plurality of keywords, the importance of each keyword may differ. In such cases, it is necessary to reflect the importance information in the search results.
[0011]
　The present invention has been made in view of the above, and an object of the present invention is to present information in an order according to the importance of each viewpoint from the contents discussed by the facilitator and the participants from multiple viewpoints during the workshop. do.
Means to solve problems
[0012]
　The present invention is a workshop support system, and is composed of a computer having an arithmetic unit that executes a predetermined process, a storage device connected to the arithmetic unit, and a communication interface connected to the arithmetic unit. , The computer has access to problem case data including case information, and the workshop support system is a text corresponding to the content of the participant's discussion for each preset viewpoint of the arithmetic unit. Is collected and stored in text data, and the problem case search unit that calculates the evaluation value from the similarity between the text data and the problem case data and the arithmetic unit output the problem case data based on the evaluation value. It has a problem case evaluation department to determine.
Effect of the invention
[0013]
　According to the present invention, from the contents discussed by the facilitator and the participants from a plurality of viewpoints in the workshop, the problem case data to be searched is presented to the participants according to the size of the evaluation value in consideration of the importance of the viewpoints. The content can be changed, participants can efficiently refer to problem case data that appropriately includes multiple viewpoints, and can promote the idea of ​​ideas.
[0014]
　Details of at least one practice of the subject matter disclosed herein are set forth in the accompanying drawings and in the description below. Other features, embodiments, and effects of the disclosed subject matter are manifested in the following disclosures, drawings, and claims.
A brief description of the drawing
[0015]
[Fig. 1] Fig. 1 is a diagram showing an embodiment of the present invention and an example of an overall configuration of a workshop support system.
[Fig. 2A] Fig. 2A is a sequence diagram showing an embodiment of the present invention and an example of preparatory processing performed in a workshop support system.
FIG. 2B is a sequence diagram showing an embodiment of the present invention and showing an example of workshop processing performed by the workshop support system.
[Fig. 3] Fig. 3 is a diagram showing an embodiment of the present invention and showing an example of social problem classification data.
[Fig. 4] Fig. 4 is a diagram showing an embodiment of the present invention and showing an example of detailed data of middle classification.
[Fig. 5] Fig. 5 is a diagram showing an embodiment of the present invention and showing an example of social problem case data.
FIG. 6 is a diagram showing an embodiment of the present invention and showing an example of search viewpoint data.
[Fig. 7] Fig. 7 is a flowchart showing an embodiment of the present invention and an example of processing performed by a social problem case collection program.
FIG. 8 is a flowchart showing an embodiment of the present invention and showing an example of processing performed by a social problem case classification program.
FIG. 9 is a flowchart showing an embodiment of the present invention and showing an example of processing performed by a social problem case search program.
[Fig. 10] Fig. 10 is a flowchart showing an embodiment of the present invention and an example of processing performed by a social problem case evaluation program.
[Fig. 11] Fig. 11 is a diagram showing an embodiment of the present invention and showing an example of a social problem discussion screen.
[Fig. 12] Fig. 12 is a diagram showing an embodiment of the present invention and showing an example of a social problem case display screen.
[Fig. 13] Fig. 13 is a diagram showing an embodiment of the present invention and showing an example of an importance setting screen.
FIG. 14 is a diagram showing an embodiment of the present invention and showing an example of a large classification and middle classification display screen.
[Fig. 15] Fig. 15 is a diagram showing an embodiment of the present invention and showing an example of an idea input screen.
Embodiment for carrying out the invention
[0016]
　Examples of the present invention will be described in detail with reference to FIGS. 1 to 15. The workshop support system 110 of this embodiment participates in the information to be searched in descending order of evaluation in consideration of the importance of each viewpoint according to a plurality of viewpoints discussed by the facilitator 102 and the workshop participants 103. By presenting it to the person 103, the idea of ​​the workshop is supported.
[0017]
　For the details of this example, we will discuss the strengths of existing businesses, business ideas, core technologies, etc. from multiple perspectives, and refer to examples of social issues related to the strengths of society. A workshop for thinking about new services centered on issues will be described as an example, but it may also be used for ideas in other cases (such as when referring to a different starting point or a case other than social issues).
[0018]
　FIG. 1 is a diagram showing an example of the overall configuration of the workshop support system 110. While looking at the framework 101 for organizing discussions by viewpoint in the workshop, the facilitator 102 and the participants 103 of the workshop have a terminal 104 that displays information necessary for idea generation by this system.
[0019]
　The terminal 104 is a tablet terminal or a portable computer, and has at least a function of connecting to a network 107 to input / output information. The frameworks 100 and 101 may be paper or a video display device. Display examples of the frameworks 100 and 101 will be described later with reference to FIG.
[0020]
　Further, a voice collecting device 105 is provided to record the contents of the discussion during the workshop. In the voice collecting device 105, each of the facilitator 102 and the participant 103 may have a microphone, or a plurality of microphones for collecting each person's voice may be housed in one housing. Further, the voice collecting device 105 may use an AI speaker capable of interactively exchanging conversations. The voice collecting device 105 transmits the collected voice data to the workshop support system 110 via the network 107 using a general computer 106.
[0021]
　In the workshop, it is considered better to use the voice collecting device 105 in order to input the discussion content into the system in real time, but it may be input from a terminal 104 such as a tablet. In addition, instead of the workshop format, one person may input on a terminal such as a tablet to come up with an idea.
[0022]
　The information generated by this system is transmitted to the terminal 104 via the network 107 or the computer 106.
[0023]
　The workshop support system 110 has a data server 120 and a calculation server 140, and is a computer system that is an execution subject of this embodiment. The data server 120 and the calculation server 140 are general server devices, memory 123, 143, and network interface 121, which are storage devices composed of CPUs (Central Processing Units) 122, 142, and volatile storage elements such as RAM. , 141 and auxiliary storage devices 124, 144.
[0024]
　As an arithmetic unit, the CPUs 122 and 142 execute processing according to a program stored in the memories 123 and 143 to provide a predetermined function. Further, the network interfaces 121 and 141 are connected to the network 107 and perform communication processing with a terminal 104 such as a computer 106 or a tablet. Further, the auxiliary storage devices 124 and 144 are storage devices composed of non-volatile storage measures such as SSD (Solid State Drive) and a hard disk drive.
[0025]
　The auxiliary storage devices 124 and 144 have social problem classification data 125, middle classification detailed data 126, social problem case data 127, search viewpoint data 128, speech data 129, text data 130, and social problem cases, respectively. It has a collection program 145, a social issue case classification program 146, a social issue case search program 147, a social issue case evaluation program 148, and a voice recognition program 149. All of these are stored in the databases 132 and 151. The database 151 of the calculation server 140 may store the same data as the above data stored in the auxiliary storage device 124 of the data server 120.
[0026]
　The social issue classification data 125 stores information in which social issues are classified into major categories and middle categories. Details of the social problem classification data 125 will be described later with reference to FIG.
[0027]
　Further, the middle classification detailed data 126 stores information such as the background, region, and economic loss (economic value) of the contents of the middle classification obtained by decomposing the major classification. The details of the middle classification detailed data 126 will be described later with reference to FIG.
[0028]
　Further, the social problem case data 127 stores the URL of the website on which the case of the social problem presented to the participant 103 is described and the text described in the URL. The details of the social problem case data 127 will be described later with reference to FIG.
[0029]
　In addition, the search viewpoint data 128 stores information on the viewpoint of discussions held multiple times by the participants 103 of the workshop on one theme (contents of existing business, business idea, core technology, etc. that are the starting point of the idea). do. Details of the search viewpoint data 128 will be described later with reference to FIG.
[0030]
　In this embodiment, an example in which "problems to be solved", "target (customer)", and "core technology" are the viewpoints of discussion is shown, but the present invention is not limited to this. From the viewpoint of "problems to be solved", for example, discussions are held on problems that have been solved in the past by business or technology. From the viewpoint of "target (customer)", we discuss services and customers that are the target of social issues. From the perspective of "core technology," we will discuss how to use, function, and effects of core technology for social issues.
[0031]
　In addition, in the workshop of this example, discussions will be held by dividing each viewpoint. That is, if there are multiple viewpoints on one theme, the discussion is repeated according to the number of viewpoints.
[0032]
　In addition, the social issue case collection program 145 is a program that crawls a web page containing a preset keyword such as a social issue and saves the text and URL of the corresponding web page in the social issue case data 127 of the database 132. Is. The procedure of the process executed by the social problem case collection program 145 will be described later with reference to FIG. 7.
[0033]
　Further, the social problem case classification program 146 classifies the social problem case data 127 based on the classification information (social problem classification data 125, middle classification detailed data 126) set for the social problem case data 127. It is a program that creates a machine learning model and adds classification information to the unclassified data of social problem case data 127. The procedure of the process executed by the social problem case classification program 146 will be described later with reference to FIG.
[0034]
　Further, the social problem case search program 147 is a program for searching social problem cases from the social problem case data 127 according to the viewpoint of the content of the discussion in the workshop. The processing procedure executed by the social problem case search program 147 will be described later with reference to FIG.
[0035]
　In addition, the social problem case evaluation program 148 comprehensively evaluates the social problem cases based on the search results of the social problem case search program 147 according to the importance included in the search viewpoint data 128 (comprehensive evaluation score). ), The search results of the social problem case search program 147 are ranked according to the total evaluation score, and the program is provided to the participants 103 of the workshop. The procedure of the process executed by the social problem case evaluation program 148 will be described later with reference to FIG.
[0036]
　The voice recognition program 149 stores the voice collected by the voice collection device 105 via the computer 106 in the auxiliary storage device 124 of the data server 120 as speech data 129, and generates text data 130 from the speech data 129 by voice recognition technology. ..
[0037]
　The data 125 to 130 and the programs 145 to 149 described above may be stored in a single auxiliary storage device 124 or 144, or may be divided and stored in a plurality of storage devices. Further, the calculation server 140 and the data server 120 may be physically configured on one computer, or may be configured on a plurality of logically or physically configured computers.
[0038]
　Further, although the facilitator 102 and the participant 103 each have a terminal 104 for viewing the search results provided by the social problem case evaluation program 148, a video device capable of sharing information with all may be used. .. As the video apparatus, for example, a large touch panel type display or a projector having an operation detection function that can be operated interactively is assumed.
[0039]
　The CPU 142 of the calculation server 140 operates as a functional unit that provides a predetermined function by processing according to each program. For example, the CPU 142 functions as a social problem case search unit by processing according to the social problem case search program 147, and functions as a social problem case evaluation unit by processing according to the social problem case evaluation program 148.
[0040]
　Hereinafter, the actual procedure in this embodiment will be described with reference to the drawings.
[0041]
　2A and 2B are sequence diagrams showing an example of information exchange and processing between the workshop facilitator 102, the participants 103, the workshop support system 110, and the data server 120. FIG. 2A shows the preparation process and FIG. 2B shows the process in the workshop. Further, in this embodiment, information by voice input (contents of discussion) is described as an example, but other words or information input to the terminal 104 may be used.
[0042]
　Further, the voice recognition program 149 may search the text data 130 generated from the input utterance data 129 after expanding the information by using a synonym dictionary in which various synonyms are arranged. For example, by applying a natural language processing technique for vectorizing words such as Word2Vec and calculating the degree of similarity between words, it is determined to be a synonym. Further, by utilizing Word2Vec, it is possible to perform four arithmetic operations on a word vector and create synonyms for words in different fields.
[0043]
　For example, the calculation server 140 calculates "safety" -healthcare + finance as to what the word "safety" corresponds to in the financial field in the healthcare field. If the calculation result is "insurance", the word "safety" in health care is synonymous with "insurance" in finance. As a result, the content of conversation (discussion) from the search viewpoint can be found by searching for articles in various fields.
[0044]
　As shown in FIG. 2A, the operator of the workshop support system 110 such as the facilitator 102 first creates the social issue classification data 125 and the middle classification detailed data 126, and the data server 120 via the workshop support system 110. Register to (steps 201, 202).
[0045]
　Next, the social problem case collection program 145 starts process 1. The social problem case collected from the web page such as the network 107 by the social problem case collection program 145 is stored as the social problem case data 127 of the data server 120 (step 203). In process 1, as will be described later, the social issue case collection program 145 crawls a web page containing keywords such as social issues to collect social issues and cases.
[0046]
　Next, the workshop support system 110 acquires the social problem case data 127 stored in the data server 120 (step 204), and executes the process 2 by the social problem case classification program 146 (step 205).
[0047]
　As will be described later, the social problem case classification program 146 generates a machine learning model and classifies social problem case data 127 other than teacher data. As a result of the process 2, the social problem case data 127 in which the social problems have been classified is stored in the data server 120 (step 206). This is the preparation for the workshop (207).
[0048]
　Next, the process during the workshop will be described with reference to FIG. 2B (208). First, the facilitator 102 selects or registers the starting point of the idea according to the classification of the theme of the workshop (step 209). The starting point of the idea to be selected is acquired from the starting point preset in the search viewpoint data 128 (step 220). In the search viewpoint data 128, the importance of a plurality of search viewpoints is set for each starting point of the idea. If you want to register the starting point of a new idea, it may be additionally stored in the search viewpoint data 128. In addition, the importance of the search viewpoint may be modified here according to the workshop.
[0049]
　In this embodiment, as the starting point of the idea, an example of using the “existing business starting point”, the “business idea starting point”, and the “core technology starting point” is shown, but the present invention is not limited to this. The importance of each of the plurality of search viewpoints may be set in advance for the starting point of one idea, and can be changed as appropriate.
[0050]
　The facilitator 102 or the like can operate the terminal 104 to input / output data for selecting and registering the starting point of an idea (importance of each of a plurality of search viewpoints) and acquiring or adding search viewpoint data 128. ..
[0051]
　Next, the facilitator 102 and the participant 103 discuss each viewpoint of the examination (search) preset in the search viewpoint data 128, and the workshop support system 110 acquires the utterance data 129 (step 210).
[0052]
　As a start trigger for the workshop support system 110 to start acquiring the utterance data 129, the facilitator 102 or the like may input a predetermined utterance such as "start discussion". Further, when the discussion is over, the facilitator 102 or the like inputs a predetermined utterance such as "Now is the viewpoint 1" and commands the workshop support system 110 as a trigger for ending the discussion (step 211).
[0053]
　The voice recognition program 149 runs on the calculation server 140 of the workshop support system 110, and stores the voice acquired during the workshop in the utterance data 129 of the auxiliary storage device 124.
[0054]
　Next, when the discussion on one viewpoint is completed, the calculation server 140 uses the discussion content as input information, and the social problem case search program 147 executes the process 3 (step 212). As will be described later, the process 3 carried out by the social problem case search program 147 determines the degree of similarity between the text data 130 obtained by converting the utterance data 129 of the content of the discussion in the workshop and the social problem case data 127 for each viewpoint of the workshop. And the score obtained by normalizing the similarity is output as the search result.
[0055]
　The workshop support system 110 repeats the processes from steps 210 to 212 for the number of search viewpoints 602 of the search viewpoint data 128 (step 213). However, the search for the social problem case data 127 regarding the viewpoint in which the numerical value of the origin of the idea (importance 604, 605, 606) selected in step 209 is 0 may be omitted.
[0056]
　Next, when the process 3 is completed from all viewpoints, the process 4 is executed by the social problem case evaluation program 148 (step 214). The process 4 carried out by the social problem case evaluation program 148 takes the search result of the social problem case search program 147 as an input and comprehensively evaluates the social problem case according to the importance included in the search viewpoint data 128 (score). Comprehensive evaluation score) is calculated.
[0057]
　Next, the social problem case (social problem case data 127) comprehensively evaluated based on the search result is displayed on the facilitator 102 or the terminal 104 of the participant 103 according to the evaluation result (comprehensive evaluation score) (step 215). ). As described above, the display of the social problem case according to the evaluation result may be performed by a projector or a large display. The facilitator 102 and the participant 103 display the web page of the selected social problem case by selecting the social problem case displayed on the terminal 104 (step 216).
[0058]
　Participant 103 can input feedback on the social problem cases displayed on the terminal 104 as to whether they were used for major classification, middle classification, concrete cases, solution cases, and idea ideas (step 218), and workshop support. The system 110 additionally stores the feedback information in the social problem case data 127 (step 219). The feedback information is a social problem case referred to by the participants 103 of the workshop, and includes information for giving a score to the social problem case data 127 when it can be used for the idea of ​​an idea.
[0059]
　Further, the workshop participant 103 can send an idea for solving a social problem from the terminal 104 to the workshop support system 110. For example, the participant 103's proposal can be made from the idea input screen of FIG. 15 described later. Can be sent.
[0060]
　Subsequently, the details of the data used in the workshop support system 110 will be described with reference to FIGS. 3 to 6.
[0061]
　FIG. 3 is a diagram showing an example of the configuration of the social problem classification data 125. The social issue classification data 125 is preset data.
[0062]
　The social problem classification data 125 is composed of a major classification 301 and a middle classification 302 to 305 associated with the major classification. The major classification 301 is a classification related to fields such as food and medical care, which are summarized in a relatively large group, and the middle classifications 302 to 305 store keywords for specific social issues that are problems in the fields of the major classification. ..
[0063]
　There is no limit to the number of the major classification 301 and the middle classification 302 to 305, and the number of the middle classification 302 to 305 may be different for each major classification 301.
[0064]
　FIG. 4 is a diagram showing an example of the configuration of the middle classification detailed data 126. The middle classification detailed data 126 is preset data. The middle classification detailed data 126 includes a major classification 402, a title 403, a background 404, an economic loss 405, a region 406, and a solution direction 407 linked to the middle classification 401.
[0065]
　The major classification 402 is a major classification to which the middle classification 401 belongs. The title 403 is a title representing the middle classification. The background 404 is an explanation of the middle classification 401 and background information in which a social problem of the middle classification 401 occurs. The economic loss 405 is information on the amount of economic loss (or the estimated amount of loss) incurred in society as a whole according to the middle classification 401. Since the economic loss 405 is a social benefit when the problem is solved, it may be treated as an economic value.
[0066]
　Area 406 is information on the area where the social issues of the middle classification 401 are occurring. The direction of solution 407 is information that can be considered as the direction of solving the social problem of the middle classification 401.
[0067]
　FIG. 5 is a diagram showing an example of the configuration of social problem case data 127. The social problem case data 127 is data collected from the network by the social problem case collection program 145 and classified by the social problem case search program 147.
[0068]
　The social problem case data 127 is composed of a large classification 502, a middle classification 503, a specific case / solution case 504, a case content 505, a URL 506, a Robot 507, a feedback 508, and a teacher data determination 509 associated with the case ID 501.
[0069]
　The case ID 501 is an ID given to each social problem case by the calculation server 140. The major classification 502 is a major classification to which each case belongs. The middle classification 503 is the middle classification to which each case belongs.
[0070]
　In the specific case / solution case 504, the case content 505 is the specific content of the social problem (who, where, how, etc.) or the solution case (who solves what kind of social problem and how). It is information indicating whether it is or is working on it.
[0071]
　The case content 505 is an explanatory content of a web page (URL 506) in which a case of a social problem is presented. Robot 507 is a crawler restriction content described in URL 506. The feedback 508 is a score to be added when the social problem case can be used for idea generation from the participants 103 of the workshop.
[0072]
　The teacher data determination 509 is data used in the social problem case classification program 146, and is for determining whether the data can be used as teacher data when classifying the major classification 502, the middle classification 503, and the specific case / solution case 504. Information. There may be exclusion items as a major classification, a middle classification, and a specific case / solution case. This is to mechanically exclude web pages that are inappropriate for the idea. This data is excluded from the search.
[0073]
　FIG. 6 is a diagram showing an example of the configuration of the search viewpoint data 128. The search viewpoint data 128 is preset data. The search viewpoint data 128 is composed of the search viewpoint 602, the content 603, and the importance 604 to 606 associated with the search viewpoint ID 601.
[0074]
　The search viewpoint 602 is a viewpoint to be discussed in the workshop. The content 603 is information for explaining the content of the search viewpoint. The importance levels 604 to 606 are points indicating the importance level of the search viewpoint 602, which is set for each starting point of each idea (for example, existing business, business idea, core technology, etc.).
[0075]
　For example, if the starting point of the idea is an existing business, the problem solved by the existing business (search viewpoint ID601 = "1") becomes an important viewpoint when thinking of a service that solves a social problem from the existing business. , High importance is set. In this embodiment, the starting point of the idea is three, but other starting points of the idea may be added. Further, although the search viewpoint is also set to three (search viewpoint ID 601 = "1" to "3"), it may be added to others.
[0076]
　FIG. 7 is a flowchart showing an example of processing of the social problem case collection program 145. This process is executed in process 1 of the preparation stage of FIG. 2A. First, the social problem case collection program 145 of the workshop support system 110 is started (step 700). This may be automatically activated at a predetermined time, or may be manually activated by the workshop participants 103 and the like. Next, the social problem case collection program 145 crawls a web page containing a preset keyword such as a social problem (step 701).
[0077]
　Next, the social issue case collection program 145 acquires necessary information from the crawled web page (step 702). Next, the social problem case collection program 145 extracts prohibited or restricted items related to information acquisition from the description on the web page, and determines that the information can be acquired (step 703).
[0078]
　If the information cannot be obtained, the process returns to step 702 and moves to the next web page. When the information can be acquired, the social problem case collection program 145 stores information such as text information, URL, and title of the web page in the social problem case data 127 of the database 132 (step 704).
[0079]
　Next, the social problem case collection program 145 determines whether or not the acquisition of information about the web page to be crawled is completed (step 705). If not completed, go back to step 702 and go to the next web page. When completed, the process ends here (step 706).
[0080] [0080]
　By the above processing, the information of the web page including a predetermined keyword such as a social problem is accumulated in the social problem case data 127 of the database 132.
[0081]
　FIG. 8 is a flowchart showing an example of processing of the social problem case classification program 146. This process is executed in process 2 (step 205) in the preparation stage of FIG. 2A.
[0082]
　First, the social problem case classification program 146 is started (step 800). This may be started automatically after the processing of the social problem case collection program 145 is completed, or it may be started manually.
[0083]
　Next, the social problem case classification program 146 acquires the social problem case data 127 from the database 132 (step 801). Next, the social issue case classification program 146 utilizes a technique for vectorizing (distributed expression) sentences using natural language processing such as Doc2Vec, and vectorizes the sentences included in the case content 505 of the social issue case data 127. (Step 802).
[0084]
　Next, the social problem case classification program 146 classifies the large classification 502, the middle classification 503, the concrete case / solution case 504, etc. by using the data in which the teacher data determination 509 of the social problem case data 127 is “teacher data”. Generate a machine learning model to do (step 803). The setting of the teacher data of the social problem case data 127 shall be set in advance at the preparation stage or the like.
[0085]
　Next, the social problem case classification program 146 classifies the social problem case data 127 other than the teacher data by utilizing the generated machine learning model (step 804). By the classification process, the values ​​of the major classification 502, the middle classification 503, and the specific case / solution case 504 are set in the data of the social problem case data 127 collected by crawling.
[0086]
　Next, the social problem case classification program 146 determines whether or not there is correction data for the social problem case data 127 mechanically classified in step 804 (step 805). The modified data for the social problem case data 127 is registered in the database 132 in advance.
[0087]
　If there is modified data (yes), the social issue case classification program 146 sets the teacher data determination 509 of the social issue case data 127 corresponding to the modified data to "teacher data" (step 806). .. If No, the process ends (step 807).
[0088]
　In the above processing, the method of vectorizing the sentences included in the case content 505 of the social problem case data 127 and classifying them by machine learning is described, but it may be classified by another machine learning method.
[0089]
　FIG. 9 is a flowchart showing an example of processing of the social problem case search program 147. This process is executed in step 212 (process 3) of FIG. 2B.
[0090]
　First, the social problem case search program 147 is started (step 900). This may be triggered by a voice input such as "I'm about to start a discussion" or "Now, it's viewpoint 1" by the facilitator 102 or participant 103, or it may be started manually. However, it may be started at other timings.
[0091]
　Next, the social problem case search program 147 acquires the utterance data 129 of the discussion stored in the auxiliary storage device 124 (or 144), causes the voice recognition program 149 to voice-recognize the content of the discussion from the search viewpoint, and texts. Generate data (step 901).
[0092]
　Since the utterance data 129 stored in the auxiliary storage device 124 is divided for each viewpoint, the voice recognition section is a section from the start trigger to the end trigger. Further, the text data 130 may be generated by the voice recognition program 149 after the start trigger of the workshop, and the text data 130 may be generated before the start of the social problem case search program 147.
[0093]
　Next, the social problem case search program 147 acquires a trigger corresponding to the search viewpoint 602 of the search viewpoint data 128 (step 902). For example, "Now is the viewpoint *." (* Corresponds to the search viewpoint ID601) and "Now is the" problem to be solved "" ("" indicates the search viewpoint 602. A voice input such as (corresponding) is a trigger. The input of the trigger is not limited to the voice input, and may be an input from a terminal 104 such as a tablet.
[0094]
　Next, the social problem case search program 147 searches the social problem case data 127 using the text data generated in step 901 as input information (step 903). As a search algorithm, for example, TF-IDF (Term Frequency-Inverse Document Frequency) can be used.
[0095]
　Since TF-IDF can consider the frequency of appearance of words, even if the case content 505 of text data or social problem case data 127 is a long sentence, the score of frequently used words is evaluated low. The case can be evaluated appropriately. In addition, TF-IDF can quantitatively evaluate a case (text data) to be searched by a score.
[0096]
　In the social problem case search program 147 of this embodiment, the content of the discussion regarding the viewpoint of the workshop is converted into text data, and the similarity between the text data and the case content 505 of the social problem case data 127 is calculated by TF-IDF. Then, the similarity is output as a score for each case content 505.
[0097]
　Next, the social problem case search program 147 normalizes the score of the search result (step 904). Next, the social problem case search program 147 stores the normalized search result information in the auxiliary storage device 124 (step 905). After this, the process ends (step 906).
[0098]
　By the above processing, the content of the discussion in the workshop from the start trigger to the end trigger is converted into text data, the importance of the words included in the text data is normalized, and the content is output as search result information. In addition, search result information is generated for each viewpoint discussed in the workshop. The social problem case search program 147 may assign a viewpoint identifier to the output search result information and manage the search result information for each viewpoint.
[0099]
　In the above, an example of using TF-IDF as a method for calculating the importance of a word is shown, but the present invention is not limited to this, and the characteristics of the document are determined from the importance of the words contained in the document. The algorithm may be adopted.
[0100]
　FIG. 10 is a flowchart showing an example of processing of the social problem case evaluation program 148. This process is executed in step 214 (process 4) of FIG. 2B.
[0101]
　First, the social problem case evaluation program 148 is started (step 1000). This may be activated by the facilitator 102 or the participant 103 triggered by a predetermined voice input such as "This is the end of the discussion", or may be manually activated arbitrarily.
[0102]
　Next, the social problem case evaluation program 148 acquires the search viewpoint data 128 (step 1001). Of the importance levels 604 to 606 of the search viewpoint data 128, which of the importance level (existing business starting point) 604, the importance level (business idea starting point) 605, and the importance level (core technology starting point) 606 is used in advance is determined. It may be set to, it may be set by voice input, or it may be set by the terminal 104 or the like. At that time, the score of the importance of the search viewpoint data 128 may be changed.
[0103]
　Next, the social problem case evaluation program 148 acquires the search result information in which the score of the search result of the social problem case search program 147 is normalized from the auxiliary storage device 124 (step 1002). This search result information is acquired according to the number of search viewpoints 602 discussed.
[0104]
　Next, the social problem case evaluation program 148 calculates a comprehensive evaluation score from the viewpoint of which of the importance levels 604 to 606 is used based on the information set in advance.
[0105]
　First, the social problem case evaluation program 148 determines whether the importance of the search viewpoint to be used is the importance (starting point of the existing business) 604 (step 1003). In the case of Yes, the social problem case evaluation program 148 calculates the total evaluation score using the normalized search result information and the score of importance (existing business starting point) 604 (step 1004).
[0106]
　As a method of calculating the total evaluation score, for example, there is a method of calculating the score of the normalized search result × the sum of the importance. For example, when the search result information is discussed with the search viewpoint ID 601 = "1" to "3", in the social problem case evaluation program 148, the total evaluation score for the three search result information is as follows. To calculate.
[0107]
　The score of the normalized search result is 8 points for the search viewpoint ID601 = "1", 2 points for the search viewpoint ID601 = "2", 4 points for the search viewpoint ID601 = "3", and the importance (existing business starting point) 604. If the search viewpoint ID601 = "1" has 5 points, the search viewpoint ID601 = "2" has 5 points, and the search viewpoint ID601 = "3" has 3 points, 8 × 5 + 2 × 5 + 4 × 3 = 62 points.
[0108]
　That is, for each of the social problem case data 127 of the search result information in which the similarity is normalized, the scores for each search viewpoint are added up to obtain the total evaluation score.
[0109]
　However, the above calculation method is an example, and parameters may be set in each term, or other calculation methods may be used. Further, a machine learning model for calculating the feedback 508 of the social problem case data 127 may be created by inputting the score and the importance (604 to 606) of the search result, and the result may be used as the comprehensive evaluation score.
[0110]
　On the other hand, when the determination in step 1003 is No, the social problem case evaluation program 148 determines whether the importance of the set search viewpoint is the business idea starting point (605) (step 1005). When the importance level (starting point between projects) 605 is set as the target of use, the social issue case evaluation program 148 sets the importance level of the search viewpoint as the importance level (starting point of business idea) 605 as in step 1004 above, and provides a comprehensive evaluation score. Is calculated (step 1006).
[0111]
　On the other hand, when the determination in step 1005 is No, the social problem case evaluation program 148 determines whether the setting of the importance of the search viewpoint is the importance (core technology starting point) 606 (step 1007). In the case of Yes, the social problem case evaluation program 148 calculates the total evaluation score using the score of importance (core technology starting point) 606 as in step 1006 (step 1008). On the other hand, if the determination in step 1007 is No, the process ends. When the total evaluation score is calculated in steps 1004 to 1008, the social problem case evaluation program 148 stores the calculation result of the total evaluation score for each viewpoint in the auxiliary storage device 124 (step 1009).
[0112]
　In step 1010, it is determined whether the social problem case evaluation program 148 has calculated the comprehensive evaluation score for the search result information of all viewpoints, and if there is an unprocessed viewpoint, the process returns to step 1002 and the above processing is repeated, and all the viewpoints are processed. If the process is completed for the viewpoint, the process proceeds to step 1011 to end the process.
[0113]
　In the above, three conditional branches of steps 1003, 1005, and 1007 are set according to the importance of the search viewpoint data 128 from 604 to 606, but the conditional branch is increased or decreased according to the number of importance of the search viewpoint data 128. May be good. Further, the social problem case evaluation program 148 may add the feedback 508 of the social problem case data 127 to the total evaluation score. The degree of addition may be calculated by setting a parameter and multiplying it with the parameter.
[0114]
　By the above processing, the importance 604 to 606 used for calculating the total evaluation score is set for each search viewpoint ID601, and the comprehensive evaluation score of the social problem case data 127 for the search result information for each viewpoint discussed in the workshop. Is calculated.
[0115]
　FIG. 11 shows an example of a display screen 1100 for discussing social issues. The display screen 1100 is a screen that the social problem case evaluation program 148 outputs to the terminal 104 or the like.
[0116]
　The configuration of the display screen 1100 is centered on the mass (search viewpoint 1101) on which the search viewpoints 1 to 8 to be discussed in the workshop are displayed, and the major classification 301 (environment, economy, food, etc. in the figure) of the social issue classification data 125. The squares divided by) are lined up.
[0117]
　Further, the middle classification 303 of the social problem classification data 125 is arranged around the name of the major classification. For example, the eight squares centered on the major classification = "food" in the upper right of the figure are "safety," "agriculture," "hunger," "food counterfeiting," "obesity," "drift," and "food loss." , "Foreign matter mixed" is displayed.
[0118]
　In the illustrated example, the number of the search viewpoint 1101 and the major classification and the middle classification arranged on the display screen 1100 is eight, but the number is not limited to eight, and the arrangement may be changed as appropriate. .. Further, the contents of the major classification and the middle classification to be displayed may be changed according to the total evaluation score for each viewpoint calculated by the social problem case evaluation program 148.
[0119]
　For example, a threshold value may be set for the number of social problem case data 127 hits in the search, the average score of the middle classification, and the like, and if it is below the threshold value, it may not be displayed or may be grayed out. Further, regarding the arrangement of the middle classification, the typefaces to be displayed may be arranged in descending order, such as arranging them from the upper left in the order of increasing average value of the total evaluation points, making the displayed typeface stand out as bold. Similarly, for the major classification, the arrangement, color, character thickness, etc. may be changed according to the average value of the total evaluation points.
[0120]
　FIG. 12 is a diagram showing an example of a social problem case display screen 1200. The social problem case display screen 1200 is a screen that the social problem case search program 147 outputs to the terminal 104 or the like.
[0121]
　The social problem case evaluation program 148 may be moved by selecting the middle classification of the display screen 1100 shown in FIG. 11, or may be transitioned from FIG. 15 described later to the social problem case display screen 1200. Further, the facilitator 102 may operate the terminal 104 to display the social problem case display screen 1200 on the terminal 104 of the participant 103.
[0122]
　The social problem case display screen 1200 displays the major classification and the middle classification selected in FIG. 11, and has a display area 1250 for displaying an outline of a web page related to the middle classification and a display area 1300 for displaying the details of the middle classification. include.
[0123]
　In the display area 1250, the major classification 1203 selected in FIG. 11, the middle classification 1204, and the button 1202 for returning to the screen of FIG. 11 are displayed at the upper part. Below the middle category 1204, a tab button 1205 for displaying a specific case and a tab button 1206 for displaying a solution case are displayed.
[0124]
　The display areas 1210, 1220, and 1230 are areas for displaying the outline of the web page related to the cases (problem cases, solution cases) of the selected tab buttons 1205 and 1206. The web page links to the URL 506 of the social problem case data 127.
[0125]
　The configurations of the display areas 1210, 1220, and 1230 are the same, and the display areas 1210 will be described below. In the display area 1210, the title 1212 of the web page and the outline 1213 of the web page are displayed. The title 1212 and the outline 1213 of the web page correspond to the contents of the case content 505 of the social problem case data 127. By operating the title 1212 from the terminal 104, it is possible to transition to the URL 506 of the social problem case data 127.
[0126]
　Then, above the title 1212, the number of the search viewpoint related to the web page is displayed in the display area 1211. In the illustrated example, the web page of the display area 1210 is displayed to be related to the search viewpoints 1, 3 and 4.
[0127]
　Further, in the display area 1250, keywords extracted by the search, a search viewpoint having a high overall evaluation score, a comprehensive evaluation score, and the like may be displayed. In addition, by displaying the web pages in order from the one with the highest overall evaluation score, the participant 103 can efficiently refer to the social problem case.
[0128]
　Further, in the display area 1250, the portion including the keyword searched by the social problem case search program 147 may be displayed as a snippet. In addition, if the major or middle classification of social problem cases and specific cases / solution cases are incorrect, there may be a button to correct them. In addition, if there is a case of a social problem that is not suitable for idea generation, there may be a button to exclude it. As shown in FIG. 5, the data in which the major classification 502, the middle classification 503, and the specific case / solution case 504 of the social problem case data 127 are “excluded” are not searched. Further, for the social problem case used for idea generation, a point may be added to the feedback 508 of the social problem case data 127 by pressing the fieldwork button (not shown).
[0129]
　In the display areas 1210, 1220, and 1230 displaying links to web pages of social problem cases, in addition to the search viewpoint (1211) having a high score, a comprehensive evaluation score or the like may be displayed. In addition, by displaying the web pages in order from the one with the highest overall evaluation score, the participant 103 can efficiently refer to the social problem case.
[0130]
　The social problem case data 127 displayed in the display areas 1210, 1220, and 1230 are grouped in advance by the major classification 502 and the middle classification 503, and when the middle classification 1204 is switched, the society corresponding to the middle classification 503 after the switching is performed. It is possible to switch to the problem case data 127.
[0131]
　The display area 1300 displays the details of the middle classification. The display area 1300 is a screen displayed by a pop-up or the like when the middle classification 1204 of the display area 1250 is operated. The following displays and buttons are arranged on this screen.
[0132]
　Reference numeral 1301 is a major classification to which the middle classification to be displayed belongs. Reference numeral 1302 is a display indicating a middle classification name for displaying details. Reference numeral 1303 is a display indicating a region of the middle classification. Reference numeral 1304 is a button for closing the middle classification detail screen. Reference numeral 1305 is a display indicating the title of the middle classification. Reference numeral 1306 is a display showing an illustration showing the middle classification. Reference numeral 1307 is a display showing the background of the middle classification. 1308 is an indication of the economic loss of the middle category. Reference numeral 1309 is a display indicating the direction of the solution. By clicking the display of the display area 1210, 1220, 1230, the web page is displayed in the display area 1300.
[0133]
　FIG. 13 is a diagram showing an example of a screen for setting a score of importance (604 to 606). This importance setting screen 1400 is a screen that can be set from the terminal 104 or the like before starting the workshop or when the discussion on the search viewpoint is completed.
[0134]
　In the figure, 1401 is a button that can set the importance to be used. In the illustrated example, the state in which the importance (existing business starting point) 604 is selected is shown. The 1402 is an area in which the score of importance can be set for each search viewpoint 602. You can enter a number by clicking the square of each search viewpoint, and you can change the score. In the illustrated example, the changed score is reflected in the column of importance (existing business starting point) 604 of the search viewpoint data 128.
[0135]
　FIG. 14 is a diagram showing an example of a large classification and middle classification display screen transitioning to the social problem case display screen 1200 of FIG. The major classification and middle classification display screen 1500 is displayed on the terminal 104 or the like by the social problem case evaluation program 148, and the following display contents, buttons, and the like are arranged.
[0136]
　In the figure, 1501 is a major classification name. 1502 is a middle classification belonging to the major classification 1501. Reference numeral 1503 is a button for displaying the detail screen of the middle classification 1502. Participants 103 tend to look at them in order from the top, so by arranging them in order of increasing average overall evaluation score, participants 103 can efficiently come up with ideas. Become.
[0137]
　In the illustrated example, the average value of the total evaluation points is used as an index, but the median value or other statistical values ​​may be used. Further, FIG. 14 may additionally display an average value of the total evaluation points, a search viewpoint having a high total evaluation score, and the like.
[0138]
　Further, the order of displaying the middle classification 1502 may be the order in which the amount of the economic loss 405 of the middle classification detailed data 126 of FIG. 4 is large. The amount of economic loss 405 (or economic value) can be treated as a value when ranking the middle classification 1502.
[0139]
　FIG. 15 is a diagram showing an example of a screen for inputting an idea conceived by the participant 103. The following displays, buttons, and the like are arranged on the idea input screen 1600.
[0140]
　In the figure, 1601 is an area for inputting a social issue article that is used as a reference for idea generation. A separate button may be added to the display areas 1210, 1220, and 1230 of FIG. 12, and a URL, a title, or the like may be automatically input to the area 1601 when the button is pressed.
[0141]
　In the figure, 1602 is an area for inputting a social problem to be solved. Input can be performed using a keyboard such as a terminal 104 such as a tablet. 1603 is an area for entering the strengths utilized to solve social issues. 1604 is an area for inputting service idea contents that solve social issues by utilizing strengths.
[0142]
　By pressing the button of 1605, these input information can be transmitted to the workshop support system 110. The transmitted content is shared on the shared screen and can be discussed by the participants 103. In addition, by saving the transmitted information in the database 132, the social issues to be solved from the social issue articles are automatically read, and by multiplying them with the strengths, a learning model for coming up with the idea of ​​the service is created. Will be possible. You may recommend those calculation results as hints for reading social issues articles.
[0143]
　As described above, the workshop support system 110 of this embodiment collects case data (social problem case data 127) related to preset social issues, and classifies the case data by the preset classification. Then, a workshop is held to discuss social issues for each preset viewpoint, search for case data similar to the content of the discussion for each viewpoint multiple times, and normalize the scores according to the degree of similarity. And use it as search result information.
[0144]
　Then, when the search result information is acquired for all viewpoints, the workshop support system 110 calculates the importance (starting point of the idea) set at the time of holding the workshop and the total evaluation score for each search result information according to the viewpoint. Then, the display order and display mode of the case data are changed according to the size of the value of the total evaluation score.
[0145]
　According to the present invention, the information (case data) to be searched is obtained from the contents discussed by the facilitator and the participants from a plurality of viewpoints in the workshop in consideration of the importance of the viewpoint (the starting point of the idea), and the comprehensive evaluation score (index). ) Can be changed according to the height of the participant 103, and the participant 103 can efficiently refer to the information (social issue case data 127) that appropriately includes multiple viewpoints. Can promote the idea of ​​ideas.
[0146]
　In the above embodiment, an example is shown in which the utterances of the facilitator 102 and the participant 103 are collected by the voice collecting device 105 and converted into the text data 130 by the voice recognition program 149, but the present invention is not limited to this. Text data 130 corresponding to the content of the discussion may be collected. For example, the facilitator 102 and the participant 103 may hold a workshop by chat using the terminal 104 and have a discussion with the text data input from the terminal 104. In this case, it is not necessary to perform voice recognition, and natural language processing can be performed on the text data 130 for each viewpoint.
[0147]
　Further, in the above embodiment, an example is shown in which the social problem case collection program 145 of the calculation server 140 collects information on a web page including a predetermined social problem, but the present invention is not limited thereto. For example, the social problem case collection program 145 may collect books, papers, and the like containing a predetermined social problem.
[0148]
　Further, in the above embodiment, an example is shown in which a workshop is held for social issues and the social issue case data 127 that matches the discussion is presented to the participants, but the present invention is not limited to this. This embodiment can be applied to any workshop that discusses issues and presents information to participants.
[0149]
　
　The workshop support system of the above embodiment can be configured as follows.
[0150]
　(1) A processing device (CPU 142) that is a workshop support system and executes a predetermined process, a storage device (memory 143, auxiliary storage device 144) connected to the calculation device (142), and the calculation device. It is configured by a computer (140) having a communication interface (141) connected to (142), and the computer (140) can access problem case data (social problem case data 127) including case information. In the workshop support system, the arithmetic unit (142) collects texts corresponding to the contents of the discussions of the participants for each preset viewpoint (search viewpoint 602) and converts them into text data (130). The problem case search unit (social problem case search program 147) and the calculation device (142) that store the text data (130) and calculate the evaluation value from the similarity between the text data (130) and the problem case data (127) are the evaluation values. A workshop support system characterized by having a problem case evaluation unit (social problem case evaluation program 148) that determines an output mode of the problem case data (127) based on the above.
[0151]
　With the above structure, the information to be searched (problem case data (127)) is obtained from the text corresponding to the content discussed by the facilitator and the participants from multiple viewpoints in the workshop, in consideration of the importance of the viewpoint, and the total evaluation score ( The content presented to the terminal 104 of the participant 103 can be changed according to the size of the index value), and the participant 103 efficiently refers to the social problem case data 127 including a plurality of viewpoints appropriately. Can and promote the idea of ​​ideas.
[0152]
　(2) In the workshop support system according to (1) above, the computer (140) has importance (importance 604 to 606) for each starting point of discussion preset for each viewpoint (602). The problem case evaluation unit (148) calculates a comprehensive evaluation value from the evaluation value and the importance (604 to 606), and has the search viewpoint information (search viewpoint data 128). A workshop support system characterized in that the output mode of the problem case data (127) is determined based on the value.
[0153]
　With the above configuration, the mode presented to the terminal 104 of the participant 103 can be changed according to the total evaluation score (index value), and the participant 103 appropriately includes the social problem case data 127 including a plurality of viewpoints. It can be referred to efficiently and can promote the idea of ​​ideas.
[0154]
　(3) In the workshop support system according to (2) above, the problem case evaluation unit (148) adds the evaluation value for each viewpoint (602) to the importance (for each viewpoint (602)). A workshop support system characterized in that the sum of the values ​​multiplied by 604 to 606) is calculated as a comprehensive evaluation value, and the output mode of the problem case data (127) is determined based on the comprehensive evaluation value.
[0155]
　With the above configuration, parameters (604 to 606) are set in advance for each of the starting points of a plurality of discussions and the plurality of viewpoints, and the comprehensive evaluation value is calculated for each viewpoint with the parameters corresponding to the starting points selected in advance and output. The display mode of the social problem case data 127 can be determined based on the comprehensive evaluation value.
[0156]
　(4) In the workshop support system according to (2) above, the text data (130) includes a text generated by voice recognition from the utterance data (127) that collects the contents of the discussions of the participants. , The problem case search unit (147) divides and stores the utterance data (129) when a predetermined trigger is included in the content of the discussion of the participants. system.
[0157]
　According to the above configuration, the utterance data 129 is divided for each viewpoint and stored in the auxiliary storage device 124, and the text data 130 generated from the utterance data 129 is divided after the viewpoint, so that the content of the social issue case data 127 (case content). The degree of similarity with 505) can be easily calculated.
[0158]
　(5) In the workshop support system according to (2) above, the problem case evaluation unit (148) has the problem case data (127) according to the magnitude of the evaluation value as the output mode. A workshop support system characterized by determining the output order.
[0159]
　With the above configuration, the mode presented to the terminal 104 of the participant 103 can be changed according to the size of the total evaluation score (index value), and the participant 103 is a social problem example in which a plurality of viewpoints are appropriately included. The data 127 can be efficiently referred to, and the idea of ​​an idea can be promoted.
[0160]
　(6) In the workshop support system according to (5) above, the problem case evaluation unit (148) is grouped according to the classification of the problem case data (127) as the output mode. A featured workshop support system.
[0161]
　With the above configuration, the mode presented to the terminal 104 of the participant 103 can be changed according to the size of the total evaluation score (index value), and further, the grouping is performed according to the classification of the social problem case data 127. , Participant 103 can efficiently refer to the social problem case data 127 that appropriately includes a plurality of viewpoints, and can promote the idea of ​​an idea.
[0162]
　(7) In the workshop support system described in (6) above, the classification of the problem case data (127) has a major classification (502) and a middle classification (503). However, the middle classification (503) is a workshop support system characterized in that it is output in an order according to a preset economic loss (405).
[0163]
　With the above configuration, the order of the middle classification includes the order according to the economic loss, so that the classification of the social problem case data 127 and the economic value can be evaluated in association with each other.
[0164]
　The present invention is not limited to the above-described embodiment, and includes various modifications. For example, the above-described embodiment is described in detail in order to explain the present invention in an easy-to-understand manner, and is not necessarily limited to the one including all the configurations described. Further, it is possible to replace a part of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add the configuration of another embodiment to the configuration of one embodiment. Further, for a part of the configuration of each embodiment, any of addition, deletion, or replacement of other configurations can be applied alone or in combination.
[0165]
　Further, each of the above configurations, functions, processing units, processing means and the like may be realized by hardware by designing a part or all of them by, for example, an integrated circuit. Further, each of the above configurations and functions may be realized by software by the processor interpreting and executing a program that realizes each function. Information such as programs, tables, and files that realize each function can be placed in a memory, a hard disk, a recording device such as an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD.
[0166]
　In addition, the control lines and information lines indicate those that are considered necessary for explanation, and do not necessarily indicate all the control lines and information lines in the product. In practice, it can be considered that almost all configurations are interconnected.
The scope of the claims
[Claim 1]
　It is a workshop support system, 　and is composed of a computer having a calculation
　device that executes a predetermined process,
　a storage device connected to the calculation device, and a communication interface connected to the 　calculation device. , The problem case data including case information is accessible, and the 　workshop support system 　collects texts corresponding to the contents of the participants' discussions for each preset viewpoint by the arithmetic unit. A task case search unit that stores in text data and calculates an evaluation value from the similarity between the text data and the task case data, and a task that the 　arithmetic unit determines an output mode of the task case data based on the evaluation value. A workshop support system characterized by having a case evaluation department .

[Claim 2]
　The workshop support system according to claim 1,
　wherein the computer has search viewpoint information including the importance of each viewpoint set according to the classification of the theme of the workshop, and the
　problem case evaluation unit . Is
　a workshop support system characterized in that a comprehensive evaluation value is calculated from the evaluation value and the importance, and the output mode of the problem case data is determined based on the comprehensive evaluation value.
[Claim 3]
　In the workshop support system according to claim 2, the
　problem case evaluation unit
　calculates the total of the values ​​obtained by multiplying the evaluation value for each viewpoint by the importance for each viewpoint as a comprehensive evaluation value. A workshop support system characterized in that an output mode of the problem case data is determined based on the comprehensive evaluation value.
[Claim 4]
　The workshop support system according to claim 2,
　wherein the text data includes a text generated by voice recognition from utterance data collected from participants' discussions, and the
　problem case search unit
　participates in the workshop support system. A workshop support system characterized in that when a predetermined trigger is included in the content of a person's discussion, the utterance data is separated and stored.
[Claim 5]
　The workshop support system according to claim 2,
　wherein the problem case evaluation unit
　determines the output order of the problem case data according to the magnitude of the evaluation value as the output mode. Workshop support system.
[Claim 6]
　The workshop support system according to claim 5,
　wherein the problem case evaluation unit is
　grouped according to the classification of the problem case data as the output mode.
[Claim 7]
　In the workshop support system according to claim 6,
　the classification of the problem case data has a major classification and a middle classification, and the middle classification is output in an order according to a preset economic loss. A workshop support system featuring this.
[Claim 8]
　It is a workshop support method executed by a computer, and the
　computer has
　a calculation device that executes a predetermined process, a storage device connected to the calculation device, and a communication interface connected to the calculation device. However ,
　the computer can access the problem case data including the case information, and the
　workshop support method
　corresponds to the content of the discussion of the participants for each viewpoint set in advance by the computing device. A problem case search step that collects text and stores it in text data, and calculates an evaluation value from the similarity between the text data and the problem case data, and the
　calculation device outputs the problem case data based on the evaluation value.
A workshop support method comprising : task case evaluation steps to determine aspects .
[Claim 9]
　The workshop support method according to claim 8,
　wherein the computer has search viewpoint information including the importance of each viewpoint set according to the classification of the theme of the workshop, and the
　problem case evaluation step . Is
　a workshop support method characterized in that a comprehensive evaluation value is calculated from the evaluation value and the importance, and an output mode of the problem case data is determined based on the comprehensive evaluation value.
[Claim 10]
　In the workshop support method according to claim 9, in the
　problem case evaluation step,
　the total of the values ​​obtained by multiplying the evaluation value for each viewpoint by the importance for each viewpoint is calculated as a comprehensive evaluation value. A workshop support method comprising determining an output mode of the problem case data based on the comprehensive evaluation value.
[Claim 11]
　The workshop support method according to claim 9,
　wherein the text data includes a text generated by voice recognition from utterance data collected from participants' discussions, and the
　task case search step is the
　participation . A workshop support method characterized in that the utterance data is separated and stored when a predetermined trigger is included in the content of the discussion of the person.
[Claim 12]
　The workshop support method according to claim 9,
　wherein the task case evaluation step
　determines the output order of the task case data according to the magnitude of the evaluation value as the output mode. Workshop support method.
[Claim 13]
　The workshop support method according to claim 12,
　wherein the problem case evaluation step is
　grouped according to the classification of the problem case data as the output mode.
[Claim 14]
　The workshop support method according to claim 13,
　wherein the classification of the problem case data has a major classification and a middle classification, and the middle classification is output in an order according to a preset economic loss. A workshop support method characterized by this.