[Class : 42] Development Of Programmable Communications Platforms; Communications Platform As A Service (C Paa S) Services Featuring Software Used To Integrate Communications With Enterprise Application Providers, Communications Service Providers And Online Service Providers, In Order To Achieve Seamless, Omni Channel Customer Engagement And Communications, Both Outbound And Inbound; Communications Platform As A Service (C Paa S) Services Featuring Software For Use In Allowing Enterprise Application Providers To Integrate Voice Communications, Messaging And Email Into Their Customer Facing Applications; And Communications Platform As A Service (C Paa S) Services Featuring Software Used To Support The Deployment Of Flexible, Omni Channel Enterprise Crm Strategies.