[Class : 9] Software As A Service (Saa S) Services Featuring Software For Automating Customer Interactions And Data Collection; Downloadable Software For Providing Automated Conversational Interfaces, Customer Support, Lead Generation And Business Communication Via Messaging Platforms Including Whats App, Software As A Service (Saa S) Services Featuring A Software Framework For Creating Bots And Using Them In Software Applications; Software As A Service (Saas) Services Featuring Software Using Artificial Intelligence For Creating And Using Bots, Downloadable Communication Software Enabling Integration With Third Party Messaging Applications, Automating Customer Interactions, And Data Collection And Analysis.