[Class : 9] Downloadable And Recorded Computer Software; Downloadable And Recorded Computer Software For Customer Relationship Management (Crm), Customer Support, And Customer Service; Downloadable And Recorded Omnichannel Communication Software For Managing, Processing, And Responding To Customer Inquiries, Requests, And Support Tickets Via A Single Integrated Interface; Downloadable And Recorded Software Utilizing Artificial Intelligence (Ai), Machine Learning, And Natural Language Processing For Automating Customer Support Tasks, Routing Inquiries, And Generating Automated Responses; Downloadable Mobile Applications For Customer Support Management; Computer Software For Data Analytics, Metrics Tracking, And Reporting Related To Customer Service Performance; Downloadable And Recorded Chat, Messaging, And Helpdesk Software