According to an aspect, a (recommendation) system constructs a knowledge graph based on problem descriptors and remediation actions contained in multiple incident reports previously received from a performance management (PM) system. Each problem descriptor and remediation action in an incident report are represente...

According to an aspect, metrics of an application are measured, the measured metrics including a first metric and a second metric, the first metric representing a measure of the responsiveness of the application when processing user requests received from users, and the second metric representing a measure of the re...