Description:FIELD OF INVENTION
[001] The present invention relates to the field of e-commerce. More particularly, the present invention relates to the product review system on e-commerce platform providing users with in-person product demonstration.

BACKGROUND OF THE INVENTION

[002] Conventional product review systems on e-commerce platforms allow customers/users to view product reviews prior to buy a product. Users may be able to provide their own reviews and view others' reviews and ratings regarding a product of interest. Users can also search or filter through the reviews to identify a review that may be more relevant to them than others. For example, the user may filter based on demographic or geographic information. In general, the more knowledgeable a reviewer is about a product and a user, the more helpful the reviewer's review on the product is likely to be to the user.

[003] E-commerce suffers from the lack of tangible product experiences, leading to reduced consumer trust, especially for high-value items. The US patent US9899063B2 entitled “System and methods for providing user generated video reviews” discloses a system for controlling playback of video files providing user generated or produced video reviews of products and/or services. The cited prior art fails to disclose real-time based demonstration of the product by the person who already purchased that product.

[004] Therefore, keeping in view the problem associated with the state of the art there is a need for several innovative product review system on e-commerce platform which allow user-to-product physical interaction by leveraging previous product buyers. Further, the proposed solution allows users to visit nearby locations, such as homes or offices of previous product buyers enrolled in display-my-product program, to experience the desired product firsthand and alleviate reservations about online purchases.

OBJECTIVES OF THE INVENTION

[005] A primary objective of the present invention is to provide a product review system on an e-commerce platform facilitating user a complimentary in-person demonstration of a product.

[006] Another objective of the present invention is to provide a product review system on e-commerce platform a live in-person demonstration of the product from the previous users who have already bought the product.

[007] Another objective of the present invention is to provide a product review system on an e-commerce platform which allow user to experience the desired product firsthand and alleviate reservations about online purchases.

[008] Yet another objection of the present invention is to provide a product review system on an e-commerce platform, wherein the demonstrators earn royalty/ coupons for each successful demonstration given to the user.

[009] Other objects and advantages of the present invention will become apparent from the following description taken in connection with the accompanying drawings, wherein, by way of illustration and example, the aspects of the present invention are disclosed.

SUMMARY OF THE INVENTION

[0010] The present application discloses a system and related methods that provides a product review system based on user-to-product physical interaction by leveraging previous product buyers. Users may be able to visit nearby location of the previous product buyer of his choice, which are enrolled in the display-my product program to experience the desired product firsthand and alleviate reservations about online purchases.

[0011] The system and related methods disclosed herein may provide users with various benefits. First, the user may receive live reviews by taking demonstration of the product from the previous buyer of the same product or even similar product (which may vary in color, capacity or size) by visiting his location. For example, the system provides users with the ability to efficiently search, sort, filter demonstrators based on the location and basis (name, gender and picture) of the demonstrators and the photos, videos posted by him of the purchased product, total successful demonstrations completed, date of product purchased, rating of the demo given by the previous demonstration takers, acceptance rate , acceptance delay average on the platform. Additionally, by leveraging the previous product buyer to provide demo, and review of the purchased product in live to the user may receive faster response to review requests. For example, the system may enable a user's requests for product reviews/demonstration to be sent out in real time to demonstrator enrolled in display-my product program and connected to the user through e-commerce platform. Furthermore, the system and related methods may enable better socialization and shopping experience compared to traditional product review systems and e-commerce platforms. Users on the system may easily form connections with demonstrator, and the system may be configured to automatically suggest demonstrator to the users based on nearby locations, which can further improve their reachability.

BRIEF DESCRIPTION OF DRAWINGS

[0012] An understanding of the present invention may be obtained by reference to the accompanying drawings, when taken in conjunction with the description herein, in which:

[0013] Figure 1 illustrates components of the product review system;
[0014] Figure 2 illustrates a flow chart indicting the steps involved in selecting the demonstrator by the user

[0015] Reference Numerals for the components of the product review system are enlisted herein:

Sr. No. Component Reference Numeral
1 Product review system 100
2 User module 101
3 Product information module 102
4 Demonstration module 103
5 plurality of user devices 104
6 server 105
7 Processor module 106
8 Revert action module 107
9 list of the demonstrators 108
10 Slot booking tab 109
11 Decision flag 110
12 Red flag 110a
13 Green flag 110b
14 Yellow flag 110c

DESCRIPTION OF EMBODIMENTS

[0016] The following description describes various features and functions of the disclosed system with reference to the accompanying figures. In the figures, similar symbols identify similar components, unless context dictates otherwise. The illustrative aspects described herein are not meant to be limiting. It may be readily understood that certain aspects of the disclosed system can be arranged and combined in a wide variety of different configurations, all of which have not been contemplated herein.

[0017] Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope of invention. In addition, descriptions of well-known functions and constructions are omitted for clarity and conciseness.

[0018] Features that are described and/or illustrated with respect to one embodiment may be used in the same way or in a similar way in one or more other embodiments and/or in combination with or instead of the features of the other embodiments.

[0019] The terms and words used in the following description are not limited to the bibliographical meanings, but, are merely used to enable a clear and consistent understanding of the invention. Accordingly, it should be apparent to those skilled in the art that the following description of exemplary embodiments of the present invention are provided for illustrative purpose only and not for the purpose of limiting the invention.

[0020] It is to be understood that the singular forms “a”, “an” and “the” include plural referents unless the context clearly dictates otherwise.

[0021] It should be emphasized that the term “comprises/comprising” when used in this specification is taken to specify the presence of stated features, integers, steps or components but does not preclude the presence or addition of one or more other features, integers, steps, components or groups thereof. The equations used in the specification are only for computation purpose.

[0022] The present invention discloses a system and related methods that provides a product review system based on user-to-product physical interaction by leveraging previous product buyers. Users may be able to visit nearby location of the previous product buyer of his choice, which are enrolled in the display-my product program to experience the desired product firsthand and alleviate reservations about online purchases.

[0023] In an embodiment, the present invention relates to a product review system (100) on e-commerce platform providing users with in-person product demonstration comprising: a user module (101) configured to store details of a user; a product information module (102) configured to store a details of plurality of product; a plurality of product images, a plurality of short video including a product presentation associated with the product and a plurality of product links associated; a demonstration module (103) configured to identify details of purchased product by a plurality of demonstrators; location and identity details of the demonstrators; a plurality of user devices (104) accessible through a user interface; a server (105) configured to transmit to a display screen of the user device (101), details of the demonstrators and the purchased products by the demonstrators; a processor module (106) configured to identify the at least one demonstrator by receiving a user selection of one of the demonstrators; and a revert action module (107) configured to identify action of the demonstrators in response to the user selection of the demonstrators.

[0024] In an embodiment, the processing module is hosted on a server, wherein the processing module is configured to execute on a network (not shown in FIGS.) to enable communications among a plurality of modules. In one embodiment, the network may include a wired network such as local area network (LAN). In another embodiment, the network may include a wireless network such as Wi-Fi, Bluetooth, near field communication (NFC), infra-red communication (RFID) or the like. The plurality of modules includes a user module; a demonstration module; a processor module and a revert action module.

[0025] Further, in an embodiment, the demonstration module (103) includes a button “book live in person demo” on clicking displays a list of the demonstrators (108) within the range of 5-7 kms from the user’s location, a slot booking tab (109) configured to book a slot and time for taking physical demonstration by the user selection of the at least one demonstrators and a decision flag (110) indicating decision of the selected demonstrator based on the information received from the revert action module

[0026] Furthermore, the demonstration module comprises reviews posted by each of the demonstrators including images of the purchased products, short videos presenting the application of the purchased product.

[0027] In an embodiment, the plurality of user devices is selected from but not limited to laptops, cellphones, smartphones, desktop, tablets.

[0028] In another aspect of the present invention, a method of product review on e-commerce platform providing users with in-person product demonstration comprising the steps of:
i. displaying a plurality of product of product on a product page of the e-commerce platform through information received from a product information module;
ii. selecting a product by the user using a user interface;
iii. identify details of purchased product by a plurality of demonstrators; location and identity details of the demonstrators through a demonstrator module;
iv. transmitting a list of demonstrators displayed through a server on the display screen of the user device;
v. selecting a button “book live-in person demo” displayed on the product page;
vi. selecting at least one of the demonstrators by the user and transmitting the user selection of one of the demonstrators to a processor module;
vii. identifying the at least one demo giver by receiving the user selection of one of the demonstrators at step vi;
viii. booking a slot for taking physical demo by the user selection of the at least one demonstrators using a booking slot tab;
ix. transmitting user request to the demonstrator for his action;
x. identify action of the demonstrators in response to the user selection of the demonstrators; and
xi. indicating decision of the selected demonstrator based on the information received from the revert action module using a decision flag.

[0029] In an embodiment, the decision of the demonstrator .i.e. whether he accepts or rejects the user’s request is indicated by the decision flag. The decision flag further comprises a red flag and a green flag, wherein the red flag indicating the decision of the demonstrator as rejected and the green flag indicating the decision of the demonstrator as acceptance.

[0030] In an alternate embodiment, the decision flag may include a yellow flag, wherein when the yellow flag indicates response still awaited. In case, the user does not receive response till 15 days, intimating the user to select any other demonstrator from the list of demonstrators provided in the demonstration module.

[0031] Further, in case when the demonstrator accepts the user’s request, the user receives a notification on his device, confirming the booked slot and time. The user can physically reach to the location of the selected demonstrator and get real-time review of the purchased product, which are based on live-in person demonstration of the product, thereby improving helps in providing high quality product to the customer/user. On the other hand, demonstrators are also receiving rewards/loyalty/ coupons by the e-commerce platform, based on the number of demonstrations given by him.

[0032] TECHNICAL ADVANTAGES OF THE PRESENT INVENTION

[0033] The present invention exhibits following advantages:
1) The disclosed system allows user to experience the desired product firsthand and alleviate reservations about online purchases.
2) The product review system provides a live in-person demonstration of the product from the previous users who have already bought the product, thereby providing real-time review.
3) The system and related methods may enable better socialization and shopping experience compared to traditional product review systems and e-commerce platforms

[0034] While this invention has been described in connection with what is presently considered to be the most practical and preferred embodiment, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, is intended to cover various modifications and equivalent arrangements included within the scope of the appended claims.
, Claims:WE CLAIM:

1. A product review system (100) on e-commerce platform providing users with in-person product demonstration comprising:
- a user module (101) configured to store details of a user;
- a product information module (102) configured to store details of a plurality of product; a plurality of product images, a plurality of short video including a product presentation associated with the product and a plurality of product links associated and details displayed on a product page of the e-commerce platform;
- a demonstration module (103) configured to identify details of purchased product by a plurality of demonstrators; location and identity details of the demonstrators;
- a plurality of user devices (104) accessible through a user interface;
- a server (105) configured to transmit to a display screen of the user device (101), details of the demonstrators and the purchased products by the demonstrators;
- a processor module (106) configured to identify the at least one demonstrator by receiving a user selection of one of the demonstrators; and
- a revert action module (107) configured to identify action of the demonstrators in response to the user selection of the demonstrators,
wherein,
the demonstration module (103) includes a button “book live in person demo” on clicking displays a list of the demonstrators (108) within the range of 5-7 kms from the user’s location, a slot booking tab (109) configured to book a slot and time for taking physical demonstration by the user selection of the at least one demonstrators and a decision flag (110) indicating decision of the selected demonstrator based on the information received from the revert action module.
2. The product review system (100) as claimed in claim 1, wherein the demonstration module (103) comprises reviews posted by each of the demonstrators including images of the purchased products, short videos presenting the application of the purchased products.
3. The product review system (100) as claimed in claim 1, wherein the plurality of user devices (104) are selected from laptops, cellphones, smartphones, desktop, tablets.
4. The product review system (100) as claimed in claim 1, wherein the plurality of demonstrators are enrolled in display-my product program and connected to the user through the e-commerce platform.
5. The product review system (100) as claimed in claim 1, wherein the decision flag (110) comprises a red flag (110a) and a green flag (110b), wherein the red flag (110a) indicating the decision of the demonstrator as rejected and the green flag (110b) indicating the decision of the demonstrator as acceptance.
6. The product review system (100) as claimed in claim 5, wherein the decision flag (110) further comprises a yellow flag (110c) indicating response still awaited from the selected demonstrator.
7. A method of product review using the system (100) as claimed in claim 1, wherein the method comprising the steps of:
i. displaying a plurality of product on a product page of the e-commerce platform through information received from a product information module (102);
ii. selecting a product by the user using a user interface;
iii. identify details of purchased product by a plurality of demonstrators; location and identity details of the demonstrators through a demonstrator module (103);
iv. transmitting a list of demonstrators displayed through a server (105) on the display screen of the user device (104);
v. Selecting a button “book live-in person demo” displayed on the product page;
vi. selecting at least one of the demonstrators by the user and transmitting the user selection of one of the demonstrators to a processor module (106);
vii. identifying the at least one demonstrator by receiving the user selection of one of the demonstrators at step vi;
viii. booking a slot for taking physical demonstration by the user selection of the at least one demonstrators using a booking slot tab (109);
ix. transmitting the details to the demonstrator for his action;
x. identify action of the demonstrators in response to the user selection of the demonstrators; and
xi. indicating decision of the selected demonstrator based on the information received from the revert action module (107) using a decision flag (110).
8. The method as claimed in claim 7, wherein the decision is in still awaiting stage, the user can select other demonstrator from the list of demonstrators provided through the demonstrator module (103).